BT (British Telecom)

BT (British Telecom) Outage Report in Kington, Herefordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kington, Herefordshire, England 11/25/2025 06:50

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kington, England

Latest outage, problems and issue reports in Kington and nearby locations:

  • mskay87 mskayleighdavies (@mskay87) reported from Credenhill, England

    @bt_uk why is my broadband not working .... again .... hr4

  • Eddieshred1 Mark Manuel (@Eddieshred1) reported from Herefordshire, England

    @Brianengfixit @FansAgainstVAR_ @btsport They are now ignoring poor VAR decisions because they are getting paid for the VAR cameras and don't want it binned off

  • Davred61 David Redmayne (@Davred61) reported from Kington, England

    @bt_uk I had hoped a recent complaint with BT had been resolved. I have now had £649 taken from my bank for the non return of a handset the demand for which BT had said was an error & I need not worry about it! Although I emailed them this morning BT have not replied. Disgusting

  • lexan71 Colin Edwards (@lexan71) reported from Herefordshire, England

    @bt_uk you are worse than useless. We are on superfast2 broadband & our speed is a miserly 24Mb, which is slower than we had with superfast1! Waited 3 weeks for an engineer. He confirmed it was slow and left saying you would be in touch within 72 hours, that was 96 hrs ago! 😩

  • becky_willett Becky Purvin (@becky_willett) reported from Herefordshire, England

    Awful service from @bt_uk waited in all afternoon for the 2nd time and no one has turned up again, keep getting promises of call back but no one ever does 😡 appalling customer service

  • Bulldog_Badger Bulldog Badger (@Bulldog_Badger) reported from Herefordshire, England

    @btsport cancelled my BT sports package because of the PPV rip offs, when I subscribed UFC was included in the price.. I was mis-sold so not only have you not made a sale, you lost a customer!

  • Chris_DMLab Chris Tipping (@Chris_DMLab) reported from Herefordshire, England

    @btbusinesscare And still no engineer, no service, but amazingly another bill 🤔

  • CynthTellsIt Cynthia Spillman (@CynthTellsIt) reported from Pembridge, England

    @bt_uk Your Openreach service is total crap! You can’t expect people to be without the net over Xmas! My husband and I work from home!!

  • CynthTellsIt Cynthia Spillman (@CynthTellsIt) reported from Pembridge, England

    @bt_uk What info do you need? My husband has spoken to @UtilitiesWareho who say the problem is with Openreach.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PopsNew7 Poppy (@PopsNew7) reported

    @BTCare @bt_uk Hi! I still haven’t received my returns packaging after nearly a month & I’ve tried calling but no one seems to answer - can you lovely ladies and gents help?

  • Markkeown2 Mark keown (@Markkeown2) reported

    @bt_uk having serious problems with internet can’t get your app to work on iPad

  • B4DService Anon (@B4DService) reported

    @bt_uk your customer service staff have made an error on assigning me as the customer instead of the admin contact on an account and your now penalising the legitimate account holder who is pension credit. #customerservice #btsucks #customerexperience

  • MiraSebastian The Brit-ish R (@MiraSebastian) reported

    @mrjakehumphrey @btsport @ChampionsLeague I cancelled my subscription because there’s a 5 second sound delay each time I watch a match. Otherwise it’s great viewing but £25 per month for an out of sync sound isn’t worthit. I understand others have the same problem in the BT forums I’ve searched.

  • morgay69 ok (@morgay69) reported

    @bt_uk Lol your internet is ****. If you’re considering buying, please don’t

  • thebigm76 mark (@thebigm76) reported

    @bt_uk My Wi-Fi has been terrible since I got a new router I asked bt for another they said no the router is working fine there’s no problems with broadband when they did a line check and checked my service

  • _crazyfoodluver Washma (@_crazyfoodluver) reported

    @bt_uk why is ur wifi terrible pls

  • JaneElRoberts Jane Roberts (@JaneElRoberts) reported

    @bt_uk what is wrong with good old fashioned landline phones? I can see no improvement in service with Digital Voice, just additional layers of complication, and more things to go wrong & cost money. And absolutely no regard for people like my mum who do not have broadband.

  • Lauraalice85 Laura Alice (@Lauraalice85) reported

    @bt_uk phone line down, can you tell me what number to call please? Or tell me if any problems in Carlisle, this is day 3 now

  • KrnFNBR F/A Krn (@KrnFNBR) reported

    im not playing till my internet gets better constant packet loss THANK YOU @bt_uk do your jobs properly you dont get paid to do **** all do you