BT (British Telecom) outages and service status in Kemsing, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Kemsing, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jul 8, 7:07 PM GMT+1.
- Internet (67%)
- Total Blackout (17%)
- E-mail (6%)
- TV (6%)
- Phone (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kemsing, England
The most recent BT (British Telecom) outage reports came from the following cities: Lingfield, Catford, Royal Tunbridge Wells, Gravesend, Longfield, Tonbridge, Rochester, West Malling, Orpington, West Wickham, Beckenham, Aylesford, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Lingfield
|
Total Blackout | 15 hours ago |
|
Catford
|
Total Blackout | 3 days ago |
|
Royal Tunbridge Wells
|
Internet | 3 days ago |
|
Gravesend
|
TV | 4 days ago |
|
Longfield
|
Internet | 6 days ago |
|
Tonbridge
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
-
Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!
-
John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandI remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
-
Robert Montefusco (@bobmontefusco) reported from Bromley, England@btsport Tell Savage he looks like an idiot with that coat !
-
Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
-
Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandWould you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
-
Jon Edwards (@Jon_Edwards_) reported from Bromley, EnglandCongratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
john flood (@johnbarbiebutt) reported from Stone, England@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
-
Big L 🏳️🌈 (@bunjlessball) reported from Bromley, EnglandI am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandMy 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAt what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
-
Amy Pearson (@amypearson2406) reported from Gravesend, England@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
-
John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandMSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
-
Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
-
Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
-
Anthony Harris (@AntoineDingDong) reported from Bromley, EnglandHi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
-
Ed Woodhouse (@edwardwoodhouse) reported from Bromley, EnglandBT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
-
Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
-
Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandCurrently in a phone queue to @bt_uk customer services, 20 minute wait!
-
Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
-
thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
-
Mags (@mags_cav) reported@bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.
-
Marks (@marksy316) reported@FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time
-
Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?
-
Billy Kelly (@billykellyWWK) reported@HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒
-
H (@surkdidat) reported@bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today
-
Gavin 277 (@gavin277) reported@bt_uk Is there a fault on your network in the LE17 area as there is no broadband
-
🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedWell the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)
-
Alice (@alpinefaery) reported@bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!