BT (British Telecom)

BT (British Telecom) Outage Report in Kemsing, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kemsing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kemsing, Kent, England 12/06/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kemsing, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tonbridge, Bromley, Rochester, Longfield, Catford, Royal Tunbridge Wells, Welling, Beckenham, Gravesend, Blackheath, Orpington, West Malling and Swanley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kemsing, England

Latest outage, problems and issue reports in Kemsing and nearby locations:

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • skyebnic Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gavin19340404 Amazing Guy (@Gavin19340404) reported

    @bt_uk shocking service from BT should of had an installation on Wednesday but engineer didn't turm up been told Monday now then got a text saying i needed to book another appointment otherwise you would cancel my account your waiting times for the call centre are shocking also

  • rach_jones20 Rachael (@rach_jones20) reported

    @bt_uk hey BT. Had fibre installed few days ago but have had no Internet since it was installed. Try to phone customer service and just get put in a queue which never seems to end? Help please.

  • ellie_meadx ellie (@ellie_meadx) reported

    @bt_uk shocking service. New WiFi cancelled without any communication, now having to wait ANOTHER two weeks for activation. A whole month without WiFi whilst having to work from home!

  • downmylocal Down my local (@downmylocal) reported

    I want to say a huge thank you to @bt_uk for sorting out my broadband issue so quickly. I reported a fault with my hub on Wednesday at 3pm and by 11am Thursday a new hub was delivered and working. Very impressed by your customer service. Take note @SkyUK, this is how it's done.

  • grandadbike28 Robert Smith (@grandadbike28) reported

    @bt_uk Believe me, I’ve done all that. Now assured service will be live by Midnight Monday !! One day to switch off and 5 days to switch on. Crazy, and all BT’s fault. No point in talking to anyone else, as ‘the system’ won’t allow any quicker action.

  • JasonDoig Jason Doig (@JasonDoig) reported

    @bt_uk That was implied, but doesn't help. I was sent multiple confirmations that the appt. would go ahead, plus a video showing how to prep for it, which I had to confirm I watched. I don't now know what is going on, and the tracker says I will move to the new (more exp.) pkg today.

  • NqtThe Mr R - RQT (MCCT) (@NqtThe) reported

    @bt_uk I appreciate the help. You can imagine my frustration when a problem returns despite changes to eradicate it. Doubly so with a GCSE group on the line!

  • NaijaWatch Driving The Convo #ENDPOLICEBRUTALITY (@NaijaWatch) reported

    @bt_uk been charging me for a business internet service that has never been live. We hve been paying rent on this new branch office but cant use it bc no internet service. 2nd time (day) we hve been waiting for a non existent Openreach Engineer. No update whatsoever. Shameful!

  • 14thluke luke🥡 (@14thluke) reported

    @SkyUK you just lost a customer, im moving to @bt_uk

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk I'm not having another broadband free week because of your broken promises. Will it get sorted today - 5 days late - or am I signing up elsewhere?