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BT (British Telecom)

BT (British Telecom) Outage Report in Kemsing, Kent, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Kemsing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Kemsing, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Grays, Rochester, Edenbridge, Gravesend, Sevenoaks, Orpington, West Malling, Bromley, and Dartford.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 2 days ago
Grays Internet 10 days ago
Rochester Internet 14 days ago
Royal Tunbridge Wells Internet 16 days ago
Edenbridge Internet 17 days ago
Royal Tunbridge Wells Phone 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kemsing, England

Latest outage, problems and issue reports in Kemsing and nearby locations:

  • stevetom110
    Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • erskineandrew
    Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • aimee_bennett97
    aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • martinc1970
    Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • RotarianZena
    Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • MewesRonnie
    Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • MMAassault1
    MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • glebefootball
    Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • Djbarryc
    Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • martinc1970
    Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Thekingfake
    CptDoomBeard (@Thekingfake) reported

    @bt_uk order a upgrade on broadband package on 22/02/22 and haven't heard or received anything, current tariff about to run out, live chat is just a roundabout of nonsense and always get hung up on by the support line! Help please

  • Golf1knot
    Golfknot (@Golf1knot) reported

    @bt_uk My broadband has been down all day in Shrewsbury. Is there a problem, using a hub 1 and white box.

  • Nathan_Monkey
    Nathan Monk (@Nathan_Monkey) reported

    @EverythingBoxi2 @btsport Are these really not prospect shows? Want to see good fights on all the different broadcasters but a schedule of Bourke vs Leach, Ava vs Metz, Cunningham vs Le Couvier and Essuman vs Tetley with a bunch of them at Telford and York Hall is really poor as a non-PPV schedule for BT

  • MindfulArchi
    Ben Channon (@MindfulArchi) reported

    Has anybody else moved house with @bt_uk recently and had the *worst* customer service experience imaginable? Must have spent over 5 hours on the phone to them in the last few months 🙄

  • AaronDa51254689
    Aaron Davidson (@AaronDa51254689) reported

    @Nathan_Monkey @EverythingBoxi2 @btsport I know it’s poor but they barely have any fighters left to put on these shows.

  • BowlesAnd
    George and Karen Bowles (@BowlesAnd) reported

    @bt_uk How many slams on twitter will it take for one of you to take me seriously l!?!? Disgraceful service! Lie upon lie!! Between myself and my wife you have wasted in excess of 26 hours of our time!!! Compensation should be received !? What do you think!? BT, I’d be ashamed!!!

  • wetikowetiko
    Nick (@wetikowetiko) reported

    @bt_uk are the biggest shower of crap I ever had to deal with. Attempt number 5 for an engineer to install broadband resulted in “sorry mate, been away onto another job”

  • MANA0WAR
    MANA0WAR (@MANA0WAR) reported

    @bt_uk Is there an outage in the Suffolk Area? We're without wifi from an ISP which uses you as a provider.

  • BenOsmosis
    Ben (@BenOsmosis) reported

    Anyone else not reconnected phones and broadband since the storms @bt_uk . Weeks with no service @bbcnews

  • boodie71
    gregb (@boodie71) reported

    @btsport @BT hi there, I'm having trouble with the bt sport app, it's not letting me watch on 2 devices and keeps coming up with an error code about too many live streams? Please advise.