BT (British Telecom)

BT (British Telecom) Outage Report in Kemsing, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kemsing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kemsing, Kent, England 12/03/2025 19:50

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kemsing, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bromley, Rochester, Tonbridge, Longfield, Catford, Royal Tunbridge Wells, Welling, Beckenham, Gravesend, Blackheath, Orpington, West Malling and Swanley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kemsing, England

Latest outage, problems and issue reports in Kemsing and nearby locations:

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonSenior1 Jonathan Senior (@JonSenior1) reported

    hi @bt_uk - We have been customers for years. My renewal is £20/month MORE expensive than what I can buy from the website as a new customer. The phone operative didn't have the power to do anything about this. Sorry but we don't connect for good...

  • GaryG0985 Gary Goodwin (@GaryG0985) reported

    Can anyone please help me out with an access code for @bt_uk please? PS5 back in stock and finally have chance to get 1 but need BT Access code please, will be forever grateful

  • FTusa284 Francis Tusa (@FTusa284) reported

    Thanks to the AMAZING service provided by @bt_uk, back on 1Mbps download, and 0.2Mbps upload. I live 4.4miles from Big Ben. There are fibre cabinets 100m away, but for whatever reason, BT won't connect us. Well, @GNetworkComms has just put in fibre. All other providers as bad.

  • stevewilley Fat Freddy's Cat (@stevewilley) reported

    @bt_uk And? How the f*ck do you expect an 82yr old to do this himself? What was he supposed to do with the letter? Try and phone your support line asking for help with something he didn't understand? Flag this on the account? Is a birthdate of 1940 not an obvious f*ing flag?

  • gapgb Guy Parker (@gapgb) reported

    Suffering continuous atrocious service from @bt_uk is how I like to spend my Fridays. If you are moving house avoid them at all costs.

  • TC38534491 TC (@TC38534491) reported

    @Jama10Awil @ETHthisistheway @btsport I'm not the one who's STILL missing the point - what does any of that have to do with football? You're making excuses for something terrible by saying "other terrible things happen too". Think harder. And stop making assumptions.

  • djbshearer david (@djbshearer) reported

    @btsport disgruntled subscriber to both BTsport and a BTBroadband customer. Just bit a new 55 LG TV and I cannot load the app because if a licensing issue you have with them. Also tried screen mirroring which is blocked. So I pay you a subscription and can’t watch in my own home!

  • xlaura_janex LollyBear ☆ (@xlaura_janex) reported

    @bt_uk I'm unable to as the account isn't in my name and my partner is at work. You never speak to me about it. Fed up of getting him to log it now. Beyond a joke.

  • Carthy94_ Anthony (@Carthy94_) reported

    @bt_uk Its hardly a priority to anyone, you guys have said that they'll send someone out tomorrow since it went out last Thursday and you've sent one guy in that time without the equipment to fix it telling us about the problem that we already knew about. No one has come to fix it.

  • Jama10Awil Awil Jama (@Jama10Awil) reported

    @TC38534491 @ETHthisistheway @btsport Are you stupid or playing dumb ? My whole point this whole time is that no nation is guilty free. You can be from Denmark or Singapore or China….your country has carried out horrendous anti human right law.