BT (British Telecom) Outage Report in Kemsing, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Kemsing, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Royal Tunbridge Wells, London, Bromley, Welling, Beckenham, Gravesend, Blackheath, Orpington, West Malling, Swanley, Lingfield and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
-
Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
-
Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
-
Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
-
Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
-
COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
-
Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
-
Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
-
Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
-
Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachael⁷
(@auberjeangenie) reported
@bt_uk Hello, my router keeps dropping out and I'm having to troubleshoot and restart. This works for a couple of minutes and drops out again. Not sure why this happening, would you be able to help please?
-
Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Julugusune
(@Julugusune) reported
@bt_uk Yeah sorry, I haven't tried Text Fix yet
-
Michael Murray
(@mikemurray5) reported
@bt_uk any chance of an access code to buy a PS5? I’m a BT customer but haven’t received one in an email 😩
-
Alan Welsman
(@ARW66) reported
@btsport please help me get connected, you promised it would take 5 hours from signing and we are more than 24 hours later and there is no way of contacting you
-
Mike McKenna
(@MikeMcKenna_) reported
@bt_uk It was through two different laptops and a phone. Five attempts on four different browsers. I DM'd several screen shots yesterday, but I'm still waiting on a resolution from yourselves, Kevin.
-
RoscoBags
(@daveo1895) reported
@lynseyhipgrave1 @btsport McManaman is without doubt the worst co-commentator ever.
-
Deru Anding
(@Deru_DAA) reported
Confirmed 30th March 2021 @bt_uk emailed me that 'my case closed' After I had a telephone conversation with one of managers; that my account is closed at immediate effect without charge. Due to delay and bad experience. Journal to be noted.
-
BuendiaHypeTrain
(@TheFatSpectator) reported
@btsportfootball @btsport turn down the bloody fake crowd noise ffs
-
Sue Queree
(@queree_sue) reported
@bt_uk two days pay I’ve lost waiting in for my router to be moved. Booked appointments but when chasing “OpenReach aren’t doing this due to COVID” so why didn’t you tell me that? Operator “we knew but don’t pass this info on to customers” WTF?!