BT (British Telecom) Outage Report in Kemsing, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kemsing, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Grays, Rochester, Royal Tunbridge Wells, Edenbridge, Gravesend, Sevenoaks, Orpington, West Malling, Bromley, Dartford, West Wickham and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Grays |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Cott
(@bobski2410) reported
@bt_uk are you guys aiming for a knighthood based on Gavin Williamsons contributions to being utterly useless? No internet, having to use my mobile hotspot to carry on working, which does restrict me and will leave me with a lovely fat bill from my mobile phone provider! help?
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mnnklllnn
(@mnnklllnn) reported
@btsportcricket @btsport Hello sir, I opened this account for help. I'm preparing for the university exam. I want to be a prosecutor by studying law, but my family's financial situation is very bad, we have a lot of debt, I'm looking for a part-time job, but I haven't found it yet, please help me sir
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Rich Payne
(@RichPayne86) reported
@YourSSE and @bt_uk seem to be in a competition to be the worst company in the UK. You're both absolutely useless.
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Bobby Cott
(@bobski2410) reported
@bt_uk My standard philosophy is that I pay for a service that is adequate and working and not to pay for services that are not delivered… I trust I will be refunded for the inconvenience caused?
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Leon Ashley Millar
(@millar_leon) reported
@bt_uk Please can someone help with this I’m getting frustrated now and I want so@done to take accountability. You have put this offer out if you can’t help please can we escalate this to a manager. Thank you.
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Adam Clarke
(@clarkydpimp) reported
@bt_uk Hi, I have been trying to get BT to delete all data you store for me as a previous customer under my right to erase but can not find an email address and your telephone reps are clueless on this topic, please advice?
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Paul Slingo
(@paul_slingo) reported
@btsport and @SkyUK can you tell me why I have to sign up to a minimum term contract to get BT Sports on my sky service? Why can I not have a rolling 30day contract?
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Andrea Noble 💙
(@mancbird) reported
@bt_uk our Internet and landline have been down since Tues due to a felled tree. 2 engineers have come out but we are no further ahead. We have next to no mobile signal and I have vulnerable family members I need to support. Please help when will it be fixed?
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Andrea Noble 💙
(@mancbird) reported
@bt_uk Don’t think that’s the issue here. Something about legacy cable and it being another teams job, surely the 1st engineer knew that. There are 4 houses affected. At least an idea of when it can be fixed would be useful!
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Rich Payne
(@RichPayne86) reported
@btbusinesscare No thanks, I'm moving to another supplier as we speak. FYI, @bt_uk is the worst company in the UK. I will never use any of your services again and that includes @EE .