BT (British Telecom) Outage Report in Kemsing, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kemsing, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Rochester, Bexleyheath, Sevenoaks, Orpington, West Malling, Swanley, Bromley, Royal Tunbridge Wells, Grays, Westerham and Tonbridge.
| City | Problem Type | Report Time |
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 London |
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| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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davidjwatson
(@davidjwatson) reported
BT @bt_uk having cut off the service from my 86 year old father who is vulnerable over an unpaid bill you haven't sent him. You are now waiting 24 hrs to reconnect him, not the best service. My complaint ref number is VOL013-548912298549 if you care to do anything about it.
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江伊芙
(@evecong) reported
@bt_uk It was in your system for my callback as it was set to high priority. Check again, it was there. Your customer service has been beyond terrible.
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Thomas Lister
(@ThomasLister01) reported
@bt_uk For a total loss of service? Not being in breach of contract then?
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Katie Bloomfield
(@KatieBloomfiel8) reported
@bt_uk I've had two technicians out to where I live in Poynings in the past and nothing has been sorted. Phone line and Internet both down constantly. Its beyond a joke. Please do something.
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Matt Preston
(@mattpreston11) reported
@bt_uk Hey, Wasn’t sure where else to post this. Recently had my service cut off, Which obviously wasn’t ideal. Ended up with Poppy as my case manager who was brilliant. No idea her surname but just tell all Poppys at BT they are sound yeah? Cheers mates.
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🀄️
(@fednv) reported
@omfgzzoe @bt_uk Well when I used to live with my parents my room would get no signal but my sisters would get 50mbps and mine would get like 3, sometimes there’s cold spots in houses
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Wendy Ide
(@wendyide) reported
@bt_uk Your support staff member just hung up during a call! We’re on BT halo but have drop outs continuously. Please sort it out or refund the exorbitant amount we are paying you.
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Amy Richardson
(@Amy_chels) reported
@bt_uk WiFi down & engineers refusing to enter the house due to tier 4. When asked what to do was told “we will be able to fix it when COVID is over”. Unacceptably poor service at a time when everyone is relying on WiFi. What are you going to do?
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Toby Hiles
(@HilesToby) reported
Hey @bt_uk nearly 5 weeks since u said '12/24hrs' to provide bband to me. Each call ends with 'open a complaint' and 'openreach need to do some work' Few days later 'no reply' email same reason & 'complaint now closed' #endoftether @ThomasDuecke @MarcAllera
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PentreGardens
(@pentregardensCf) reported
@bt_uk disconnected our service, closed our account today for missed payment to then say oops we're sorry we made a mistake but can't restore your Internet for 14 days! Christmas week? A 4g hub arriving from you tomorrow to cover xmas period but would prefer the issue resolved!