BT (British Telecom) Outage Report in Kemsing, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kemsing, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Swanley, Bromley, Orpington, Royal Tunbridge Wells, Grays, Rochester, Bexleyheath, Sevenoaks, Westerham, Tonbridge, Longfield and Catford.
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Internet | |
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Internet | |
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| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christmas StEve
(@stevegaughan1) reported
@bt_uk So your solution is for me to cancel my current plan with yourselves because it’s rubbish and get an alternative, more expensive option ? It’s almost like you’ve deliberately made my service unreliable / non existent.
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𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝
(@AndrewJFrizzell) reported
.@BTSport whats going on with the app? I’ve had to re login five times today trying to watch @btsportrugby @ChampionsCup
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Charley D 💙
(@mummyemptyarms) reported
@bt_uk The stress caused by this is completely unnecessary. We have had not had any written communication to apologise for what's happened except on here where I've had to chase you. My husband has called several times. Due to poor signal in our village our calls have been cut off.
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Janet Hutchinson
(@jhutchy54) reported
@bt_uk Nothing the lady left me on hold while she looked into the problem. I have spent countless hours over the last few weeks trying to resolve the issue and this isn’t the first time I have been cut off with no one calling back. Disgraceful
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Clare Wilkins
(@ClareMWilkins) reported
Day 25 of no service. No telephone no internet no call from complaints resolution team at @bt_uk No update from @OpenreachHelp Definitely no engineers. Just take your money and run #Communicationsombudsman
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Charley D 💙
(@mummyemptyarms) reported
@bt_uk We are having to wait around for BT to contact us when I will repeat again, this is not our fault, BT caused this issue. We should not have to wait to hear from BT. They should be actively trying to resolve the problem AS QUICKLY AS POSSIBLE.
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Charley D 💙
(@mummyemptyarms) reported
@bt_uk The engineer needs to come out today and sort it out. We also need to speak to them in person so they know exactly what the problem is rather than rely on BT's incompetence. Please confirm they will be visiting today to fix the problem. If not pm me & a member of BT can ring me.
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Gemma Craig
(@bamxbam89) reported
@bt_uk Had issues with my bt box. The TV repeatedly turns on and off. 2 TV’s have broken and we’re now on our third. It’s clearly a box issue and not a TV issue. We had a new box a few months ago but it’s still happening. Currently paying £80 a month for this. How do I cancel?
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sharon
(@sharon42409998) reported
@bt_uk I’m furious, spent 1 hour on the phone today ,after feeling I’ve been pushed into a package which I wasn’t given the full information. I opened a complaint, within hours I’ve been told the complaint been closed? I’ve had no contact from yourselves to discuss an outcome .
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Christmas StEve
(@stevegaughan1) reported
@bt_uk My service with you was PERFECT for 2 years, the deal expired and I set up a new one for a lower cost a month ago and it’s been truly awful. Same address, same equipment, totally different level of service.