BT (British Telecom) Outage Report in Kemsing, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Kemsing, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Orpington, West Malling, Royal Tunbridge Wells, Bromley, Dartford, Gravesend, Rochester, West Wickham, Tonbridge, Sevenoaks, Bexleyheath and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Norris
(@Norris15_Richie) reported
@bt_uk Thanks Steph, but no I’m fed up of people looking into it …. In fact 60 days of people looking into it, I’ve taken days off work and waited multiple times for engineers who never turn up. I’m paying for your screw ups.
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Will Hill
(@WillHill1994) reported
@bt_uk No, and I’m trying to ascertain why this wasn’t factored in when I originally put in the order? Surely you know the network? I’m trying to find out when this is going to be installed, otherwise I’ll be looking at alternative providers
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Drew McKenzie Smith
(@LindoresSpirit) reported
@btbusinesscare Hi Sean @btbusinesscare , unless you can stop me paying +£70 a month for WiFi that was 'guaranteed' to cover the house but is so poor that I have had to install an alternative network I don't suppose there is.
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lorcan butler
(@the16thman) reported
@1eyeinrumney @bt_uk @BTSopenreach Personal broadband set up for me was a complete disaster from the start. Every human contact I had to start explaining all over again. Had to walk away in the end due to abysmmal service. They don't care, you're just a number.
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John Williams
(@oneofthoseidoh) reported
@bt_uk Hi BT. I had a phonecall from your loyalty team this morning about ongoing issues and my handset ran out of batteries. Nobody has rang back and I don't want to spend another 2 hrs waiting to get through. Can somebody please call me back. Thanks
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gavin risbridger
(@gavris) reported
from
Kirton, England
@bt_uk been a broadband customer for 18+yrs my contract is due to end, just wondering if there would be any contact from yourselves to reward such loyalty? Looking around there are better deals, with cost of living going up constantly might be time to try as I don’t feel valued
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Kapil Vaswani
(@KapilVaswani8) reported
@bt_uk I have just finished a 42min conversation with BT. Some telesales at the weekend cancelled my phone line,15 year loyalty bonus.I have lost line, discounts, broadband and worse my home number. My history with BT gone. Please help me ASAP, I can DM you details.
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Steve Gray @Steviehg@mas.to
(@doughtagnan) reported
Hey @EastSuffolk your contractors repairing potholes in Locks Rd Westhall have severed a @bt_uk cable that has taken out half of village. Hope you have given them permission to replace it as it's down to you.
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Drew McKenzie Smith
(@LindoresSpirit) reported
Genuine question, is there a company with poorer customer service than @bt_uk ?
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Martin Hunt
(@martshun) reported
@bt_uk 12 days for the next engineer appointment! Not great when I’ve got online training to deliver next week! Had problems since upgraded and your first engineer visited to install nothing!