BT (British Telecom) Outage Report in Kemsing, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kemsing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kemsing, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Catford, Rochester, Bromley, Royal Tunbridge Wells, Welling, Beckenham, Gravesend, Blackheath, Orpington, West Malling, Swanley and Lingfield.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SARAH
(@stigface) reported
@btbusinesscare It’s incredible that you guys keep posting such positive stuff to new/potential customers yet constantly ignore existing customers issues. You are truly awful.
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James Sullivan
(@JimPatSully) reported
@bt_uk WiFi is down in St. Agnes Cornwall TR50UX...any idea why and when it will be back up? Will make working from home very difficult 😞
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υтнαѕ
(@Uthas1) reported
@bt_uk I'll also mention I was out of contract and I never renewed my contract either. To send a debt letter during the biggest financial crisis in most peoples lifetime is a royal slice to anybody neck. I have nothing but pure hate for BT.
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Neville Woods
(@GardnerWoods) reported
@bt_uk @frankevans074 i’ve been through hundreds of these comments and this is the only positive feedback i’ve seen. BT for me was a terrible experience, both for me and my business, didn’t swap to another service out of loyalty, so glad i’m shot of BT now. don’t use BT, it’s consistently rubbish
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Emily Wilford
(@E_Wilford) reported
Day 2 of the new lockdown, here we go again... @BTCare my Wi-fi isn’t working. Please can you help?
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Naim Khan
(@naimkhan513) reported
@bt_uk I was with BT for over 20 years. Always had poor speed so decided to cancel my contract and got 4G broadband. Never been happier and wish had done it years ago. I get download speeds of up to 80 mbps (12 with BT). And I am paying less!
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Neville Woods
(@GardnerWoods) reported
@MarkColes01 @bt_uk BT customer service was consistently bad. spending hours on the phone waiting for an answer, crap responses, no solutions, no explanations, expensive service
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @educationgovuk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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Andersonstown News
(@ATownNews) reported
Lockdown begins in earnest just as @bt_uk cut off our Editor’s phone & broadband connection - despite fact that we never requested a cancellation, as pointed out in a series of emails & frantic phone calls after Xmas. Looks like we will need intervention again of Ashley at BT HQ
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AG
(@a_gallagher4) reported
@bt_uk I’ve been with BT (not out of choice) for years. Rang repeatedly over issues. Consistently lied to. We’re in a world where I can get 1TB of internet elsewhere, yet BT’s “amazing internet” as recently advertised, is utter shite. As is their customer services.