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BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near West Wickham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, London, Southwark, City of London, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Sutton, Newham, Fulham, Wandsworth, and Carshalton.

CityProblem TypeReport Time
Croydon Wi-fi 4 hours ago
Hammersmith Wi-fi 6 hours ago
London Wi-fi 9 hours ago
London Internet 10 hours ago
London Total Blackout 13 hours ago
Southwark Internet 14 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • awmackenzie
    Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • TheMadness97
    Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • millykr
    Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • mishmash100
    Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • tomwestwater
    Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • AlsubaieSalem
    سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • _becki_d
    🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • Siobhainis1
    Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • tweetsfromben
    Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • sheilahooper
    Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • MarvManPro
    Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • ianbriggs
    Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • TheBonnieKiwi
    Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • BlackheathDogs
    Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • rexon3
    Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • tweetsfromben
    Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • staggphoto
    Andrew Stagg (@staggphoto) reported

    @bt_uk My parents have been without a telephone for 5 weeks now - One with cancer, one with MS and Dementia, constantly fobbed off with lame excuses. They had an emergency this morning and luckily came to use my phone. What are you going to do about it??? @Ofcom

  • juliandc
    Julian Clarke (@juliandc) reported

    @bt_uk As a BT customer, I redeemed my PS5 offer code 6 weeks ago. It says so under “my offers” at bottom of the page. So should work for other customers. Thus using an MS Windows laptop

  • Em_Hands
    Emma Hands (@Em_Hands) reported

    Went into the @EE store in Richmond on 7.09.2021 to order broadband, @bt_uk was recommended...order was placed yet I have heard nothing from you. Call today and told no order was placed... great, thank you for the excellent customer service #customerexperience

  • LynnAll05747988
    Lynn Allen (@LynnAll05747988) reported

    @bt_uk in all my years of running a business I have never come across such horrendous customer service as I have with BT Cloud Voice. New phones have now been in place for 4 weeks, and my BT “project manager” continues to duck my calls 🤬

  • ldaviesmusic
    Lawrence Davies (@ldaviesmusic) reported

    @bt_uk We've had no broadband since moving house on 10th Sep, despite following all the moving instructions and have had a text to say our new service is now available. Tried to use the faults text support but it says it can't find an acc. associated with our landline no.

  • twilightbabe439
    Odie (@twilightbabe439) reported

    @NOWHelpTeam this has been down since 11:30 am. This is the second big outage and many smaller outages that has happened in the last 2 weeks. Do we get compensated for it? In any case I'm done with the sub par service and have signed up to @bt_uk. Hopefully better service.

  • SophieW81344765
    Sophie Williamson (@SophieW81344765) reported

    @bt_uk Terrible service from BT home broadband. A week after the connection was booked to go live and daily calls to chase now been told it will be another week before an engineer can look at the problem. WFH without wifi = 🤯 What is going on BT? #sheffieldissuper

  • Christy03526652
    ChristyS (@Christy03526652) reported

    @bt_uk Still very poor service when I am paying over £70 p month for guaranteed speed. Not a quality service.

  • KlarenbachUK
    Clearbrook (@KlarenbachUK) reported

    @bt_uk I'm sending this over 4g, because my WiFi has dropped,for the seventh day in a row. Is there an issue, ub6 area?

  • dkj101
    David Jeffery (@dkj101) reported

    @bt_uk So when will the service be fixed. And how do I get a refund for all of the down time I’ve had due to your failure to resolve this issue in a timely manner?