BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 11/29/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, London, City of London, Poplar, Southwark, City of Westminster, Islington, Croydon, Hammersmith, Paddington, Mitcham, Kensington, Camden Town, Tower Hamlets and Caterham.

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City Problem Type Report Time
United KingdomNewham Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tgr_robo TGR That's Gaming Robo (@tgr_robo) reported

    @Luke_FFF @bt_uk Hey man, I hope all is well! Have they discussed a compensation package to you yet because of this poor service? I hope it gets sorted for you ASAP!

  • JosephClarkeHu2 Joseph (@JosephClarkeHu2) reported

    @Hollyoaks0007 @btsport @davidhaye Remeber he called out fury 2 weeks ago after his fixed fight in thriller he should never have been involved with this

  • richardgott23 Gotty (@richardgott23) reported

    @bt_uk Had third engineer out on Thursday (this time open reach) could not fix - promised two different departments would call me that evening…. No calls

  • Termy Artemis, aka Termy (they/them) (@Termy) reported

    @bt_uk Thanks for the help, have given the Jun 6 a restart and it's no longer showing flat orange, and is now blue and connected. So no issues anymore!

  • tommcrae TOM MCRAE (@tommcrae) reported

    @mariellaf1 @bt_uk Love you, Mariella - but they may as well call this “walk me to my shallow grave”. About as much use as the Home Office app, or CCTV. Not a deterrent, not a comfort. Not addressing the problem. How about lessons in school on not murdering women?

  • UFCNUTTER4LIFE UFCNUTTER4LIFE (@UFCNUTTER4LIFE) reported from Roscommon, Connaught

    @CarolinePearce @BTSportBoxing @btsport OK 🙏 I didn't mean it in a bad way. You look tremendous no matter what. Enjoy the fight tonight 👊

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @BTCare another day with no internet. @gigaclear please save is from this awful company. #moneyoverservice #btdontcare #betterinternetinthe90s

  • Cazza64143629 🇬🇧CAZZA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cazza64143629) reported

    @bt_uk hi, I have fibre optic and work from home... Yet I'm experiencing connection issues whilst speaking to customers on phone. Can you help?

  • anniebeanie Anne Bennett 💙 (@anniebeanie) reported

    @towerofturtles @mariellaf1 @bt_uk Male lensed fix and deflection. How about bombarding men via every channel with what they must not do and how not to do it

  • mattstannard Matt Stannard (@mattstannard) reported

    @bt_uk I think @Luke_FFF needs all the help but that’s, I binned my line and got FTTP