BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 12/13/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, Islington, City of London, Westerham, Paddington, City of Westminster, Camden Town, Newham, Banstead, Purley, Fulham and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MEJ0778 Matt Johnson (@MEJ0778) reported

    Broadband down at home thanks to @bt_uk Currently have laptop connect through mobile hotspot so I can do some work Not what I was hoping for tonight #annoyed

  • cathlisajack cath jack (@cathlisajack) reported

    @btsport @BTGroup shame on you for absolutely shocking Customer service today!! Warning to all - they have zero compassion when it comes to a real human situation, so don’t even bother trying because it’s business first and they think you’re trying to scam them

  • georgina_mears Georgina Mears (@georgina_mears) reported

    @bt_uk So Monday 6.13 pm nothing from my BT Case worker since Wednesday last week ring you tomorrow he said now Monday it has gone to highest level of complaints so no update for me the customer who has been waiting 5 months 2 weeks for internet the whole road has internet not me

  • JMAckroyd Jen Ackroyd (@JMAckroyd) reported

    @bt_uk An engineer said one of the issues was a box in the village that needs replacing but it’s not a priority for @WeAreOpenreach. One of the faults we later experienced was in this very box. Do you feed back or is this just an answering Twitter account?

  • Grandslam77 Philip Campagna (@Grandslam77) reported

    @bt_uk So, 09.00pm has come and gone. No phone call to rearrange the engineer appointment. Still no explanation. This will be a very short BT contract indeed- only 5days. Such poor service and customer care.

  • ScottyDenning Scotty Denning (@ScottyDenning) reported

    @bt_uk is the internet down in Gloucester? Reset hub a few times?

  • Schroedinger99 Dr Mike Ward (@Schroedinger99) reported

    @Kash91Hussain @OpenreachHelp @bt_uk When my BT contact got in touch with OR they told her that there had been a general problem but that it had now been fixed. It's just nuts that it's impossible to get any straight information from anyone.

  • Mecha_Robots Mecha Robots (@Mecha_Robots) reported

    @bt_uk hi, I have FTTP 150mbps down and 30 up but I'm having issues on my ps5/ xsx with packet loss . Any idea on what I can do as I've never had this issue when I was with ee and wireless

  • RSonovate RhodriJonesSonovate (@RSonovate) reported

    @btbusinesscare BT One Phone support staff are repeatedly closing unresolved tickets without even providing a comment. How do I raise a complaint when the people I'm contacting aren't even replying?

  • Mecha_Robots Mecha Robots (@Mecha_Robots) reported

    @bt_uk No other issues and on the console when I do the test I hit about 118mbs and around the same on xbox but xbox shows I lose about 1/2% packet loss