BT (British Telecom) Outage Report in West Wickham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Redhill, Croydon, City of London, Southwark, Camden Town, Paddington, Greater London, Hammersmith, Fulham, Sutton, Bromley, Mitcham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet | |
| Redhill |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MartensInn
(@martens_inn) reported
@bt_uk Morning. Been trying to sort out my broadband package but was cut off 3 times while going through the automated system (as soon as I select broadband queries)! Info and offers obvs inadequate online. I have to do this every year. How do I get to customer service?! Thx.
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Marshalls
(@treesurgeon47) reported
@bt_uk I’ve had my digital phone since the 3rd of August and I cannot make voice calls on it. This issue still hasn’t been sorted and now there isn’t even any communication from you
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Kraken
(@the_welder_p32) reported
@BTCare trying to speak to somebody ref my contract ending in 3 days. Get a please hold message then they hang up. Have you a number I can use please.
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Maria Dubya
(@mariaCdubya) reported
@skytv, @btsport is crap! Our WiFi constantly drops out and if 3 or more devices are connected, everything freezes. Fed up. If I switch to you guys, how many devises can we link to the WiFi? We are NHS staff that occasionally work from home so reliable broadband is essential. Ta
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HazzaPalmtree
(@TwitchHazza) reported
@bt_uk Thats fine then, i have another issue that hopefully you can sort. Il DM you
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Sarah Tregear
(@SarahTregear) reported
@bt_uk we have an broadband outage in the village I live in, we know the fault is at the exchange, approc 30 houses affected, people have registered the fault and we are being sent individual engineers to each house rather than the one who could repair the exchange.
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Daniel Craft
(@DanielCraft94) reported
@bt_uk My BT broadband order is 33 days overdue, worse service combined I’ve ever had to endure from BT & Open reach. Completely cut my @SkyUK BB off leaving me with nothing till the 23rd. Not good enough and now unable to work last evening and today and over the weekend.
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Andrew Forrester
(@forrester666) reported
@bt_uk I wish to cancel my TV subscription this is impossible online and BT insist on calling. However you state: "Our call centres are very busy" I do not wish to distract a BT call centre rep from dealing with a vulnerable customer. Insistence on calling totally unreasonable.
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Sean Macleod 🏳️🌈
(@CllrSeanMacleod) reported
Holy crap batman @bt_uk are digging up the garden 😳
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Mick Keenan
(@MickCKeenan) reported
@bt_uk @bt_uk still not resolved. ASAP if S not a resolution.