BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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The latest reports from users having issues in West Wickham come from postal codes BR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 03/01/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, City of Westminster, Camden Town, City of London, Poplar, Newham, Islington, Southwark, Thornton Heath, Wallington, Barking, Harlesden and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilFortune8 PhilFortune (@PhilFortune8) reported

    @bt_uk Evidence: Full chronology of 5 call reference numbers & consecutive fault reference calls closed by BT without resolution. Full chronology of BT Agent calls & duration. Full list of agent names and call details. 10+ Promised call backs by agents not actioned.

  • PhilFortune8 PhilFortune (@PhilFortune8) reported

    @bt_uk Loyal BT customer 25 years. 42+ consecutive days of low-speed connectivity and broadband service outages 70+ confirmed by BT support. Speed guarantee never reached. Confirmed by BT on each of 8 engineer visits (not wearing safety masks). 35+ hrs complaints to BT support.

  • sTrongFuse T (@sTrongFuse) reported

    @Swirlingfire @BTCare The core service was the broadband, which mostly worked, it was the bundled extras like the back-up mobile WiFi through EE which were useless as I have no EE coverage in my area so luckily I never needed it

  • PhilFortune8 PhilFortune (@PhilFortune8) reported

    @bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit

  • FactsThen FactsThenTheory (@FactsThen) reported

    @DiyPundit @btsport Accidentally watched DIYPundit just now after the elClassico match. Was hoping to get some tips on routers & damp-proofing. Never mind, that Hugo Money and others were quite good at sports. Learned stuff I never knew I didn't know. Nice microphone foam covers. Good advert break.

  • PhilFortune8 PhilFortune (@PhilFortune8) reported

    @bt_uk 60 + wireless connection failovers to BT mini-hub which is continuously being disabled by BT when each fault case closed without resolution. 20+ Phone calls with BT support. Unfulfilled assured promises of compensation for unusable service @ £8.30\day X 42 days.5 agents

  • CentreUnionist Garden Centre Unionist (@CentreUnionist) reported

    @bt_uk What would be the point? Your people don't do anything for customers? Worst organisation ever.

  • fitzherbert18 fitzherbert (@fitzherbert18) reported

    @bt_uk Hi emmett, no I didn’t, can I please send you photos of my order & the confirmation I had & hopefully you can help me

  • yelsedlit yelsedlit (@yelsedlit) reported

    @bt_uk BT TV box not working again. Followed the instructions online to reset and now I’m stuck on a waking up screen. It’s 4K recordable box which I’ve heard from an engineer are always experiencing problems. Why issue them if they prone to faults? 🤯

  • Crypto_n_Canna Crypto'n'Cannaman (@Crypto_n_Canna) reported

    @bt_uk Why is your awful company charging me £75 per month when I have issues with broadband most days? I've been unable to work for three days in the past 10, running into day 4 as I trade online. Unacceptable!