BT (British Telecom) Outage Report in West Wickham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Bromley, London, City of Westminster, Croydon, Southwark, Orpington, City of London, Wallington, Islington, Hammersmith, Paddington, Redhill, Camden Town, Greater London and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Jones
(@markjVFXGAMING) reported
@rosamaitland2 @SarahDuckDavies @bt_uk One thing I’d advise is set up a BT Shop account before you queue. I had a mild heart attack mid masker as my usual BT login didn’t work but that’s because it switches to BT shop login midway through basket. Hope this helps.
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M4121212
(@M4141212) reported
@bt_uk HELP PLS I am trying to order my ps5 with the code. Had to reset password before checking out and now I can't because it says code is already in use. HELP
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Thomas Penny
(@ThomasPenny16) reported
@iamthebongman @eeeefah @bt_uk Nah still nothing and I get emails from them trying to sell me phone handsets etc so no issue with the email being blocked
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Steve Levett
(@steve_levett) reported
@bt_uk so a 3 second abandoned call counts as attempting to contact me regards my complaint. Followed by an email 7 minutes later saying you hope you’re happy & complaint closed. No worries only my consumer rights have been infringed. Will keep trying despite stupidly long calls!
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Danredland
(@danredland) reported
@bt_uk on hold now for one hour after someone in your call centre lost me on the phone and hasnt bothered to call me back. Any chance of some help.
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Mark Hine
(@markhoundhine) reported
This isn’t going well is it @bt_uk ?! Two no shows in 3 days... Absolute joke of a service that has been dragging on for over 6 weeks 🤬 #bt #noshow #joke
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Joe
(@jsphpb) reported
@bt_uk Broadband customer but no PS5 code in my Offers or email. How do I get my code?
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Leroy Brown
(@Bad_Leroy_Brown) reported
@bt_uk I have terrible issues like this all the time. The speed is never what you guarantee
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Helen Watson
(@CBTHathiTherapy) reported
Well today has been challenging @bt_uk And now closing a complaint when it’s not even resolved?! Costing my business - a week without internet. Looking forward to moving on - “loyal” customer they said?! Hmm #joke #notlaughing Today I’m not loving utility providers!!
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Luke Holmwood
(@ImProtiquL) reported
@SarahDuckDavies @bt_uk I'm a BT customer and never received any such email? Is there specific BT customers? Or just random?