BT (British Telecom) Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Southwark, Croydon, Poplar, City of Westminster, Sutton, Paddington, Tower Hamlets, Fulham, Islington, Camden Town, Sevenoaks, City of London and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wandsworth |
Phone | |
| Wandsworth |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@michaelc1961) reported
I just received a cheque from @btsport I mean who even uses cheques these days - they owe me £25 and I get a cheque for £24.19 Try paying them with a cheque! No prize for guessing what they would say to that - never EVER buyING anything from BT again as long as I live
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Michael Treadwell
(@Treaders1984) reported
@BBCTheOneShow @BBCWatchdog We upgraded over the phone last month with @bt_uk because our old router couldn't cope with the band width and we have 4 kids home schooling. We have entered into another 24 month contract and was never informed of that % increase verbally #hikenolike
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Chris Price
(@Chrissyprice) reported
@sadaplays @bt_uk I've had no trouble with virgin and you can get the superfast speeds for pretty cheap
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Riddle Like
(@endless_psych) reported
Put in a complaint to @bt_uk about a default notice for an amount owed on an account they didn’t tell us about. They told us to raise a dispute via a credit agency (which we did) but *really* I want to know why they couldn’t get in touch with us before mucking up my CR
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M
(@michaelc1961) reported
I just received a cheque from @btsport I mean who even uses cheques these days - they owe me £25 and I get a cheque for £24.19 Try paying them with a cheque! No prize for guessing what they would say to that - I will never EVER buy anything from BT again as long as I live
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Stevie Boy
(@SteveMacpompey) reported
@bt_uk Great but it took 40 minutes to answer. Then told the issue was my hub with no network faults. WRONG -24hrs later network back with same hub no issues since. Hopeless diagnostics, local or not!
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Julie Harrison💙
(@JuliePardoe1) reported
@bt_uk Shockingly poor customer service for a broadband problem. Teacher trying to deliver virtual lessons. So far 3 failed engineer visits. Yet another phone call today to arrange visit #4. Booked for Saturday. Silly me not to clarify when no date mentioned. Booked for 27! BT??
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Leigh Russell
(@LeighRussell) reported
@bt_uk How do I report urgent phone line problem please? 95 year old living alone has no working phone and is at risk if he cannot call if he needs help. Please treat as priority.
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Patrick Lloyd
(@Lloyd_Patrick) reported
@bt_uk I recently dig up and broke an underground cable which supplied my elderly neighbours’ landline. I reported this fault in a lengthy communication with a charming young lady from India. I keep getting delays and promises that “our engineers are working to find cause” Help!