BT (British Telecom) outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Croydon, Poplar, Westerham, Caterham, Catford, Purley, Thornton Heath, Orpington, West Wickham, Morden, Beckenham, and Carshalton.

City	Problem Type	Report Time
Southwark	Wi-fi	32 minutes ago
City of Westminster	Internet	9 hours ago
City of Westminster	Internet	9 hours ago
Southwark	Internet	11 hours ago
City of Westminster	Wi-fi	11 hours ago
Croydon	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Rahel Bailie (@rahelab) reported 3 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Oliver Boito (@ollieboito) reported 5 minutes ago from Whyteleafe, England

  @bt_uk Still having issues unfortunately

• 
  barrie brown (@barriebrown1) reported 10 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 14 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Agustin Pesciallo (@agustin) reported 17 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Steve (@stevetom110) reported 18 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Gary White (@_gary_white_) reported 19 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Kudret (@Kurdeck) reported 26 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Skye Nicolson (@skyebnic) reported 31 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Jane Tippett (@Janietip) reported 31 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 35 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Kara Godfrey (@KaraWillow) reported 35 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Mark O'Callaghan (@EventOCallaghan) reported 37 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Danielle Altink (@danialtink) reported 38 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Daniel Shade (@shade306) reported 40 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Daniel Fellows (@danfellows) reported 44 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  John Mitchell (@prof_j_mitchell) reported 44 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Shermin A Ali (@SherminAaliYoga) reported 53 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 54 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Loft4Words (@Loft4W) reported 57 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Tolkien (@tomtolkien) reported 6 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  Andy (@bigdaddymills1) reported 6 minutes ago

  @btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business

• 
  Seán (@mylastsatoshi) reported 8 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Chiara (@Mhairiang26) reported 12 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Brian McBride (@brian_mcbride1) reported 12 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.

• 
  AcharyaViren (@AcharyaShahV) reported 16 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  BudeBee (@_BudeBee) reported 17 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  Justine Clement (@JustClembo) reported 17 minutes ago

  @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.

• 
  Simon Mitchell (@SimonMitch1956) reported 18 minutes ago

  @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

• 
  Rod Robson (@rodrrobson) reported 18 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.