BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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The latest reports from users having issues in West Wickham come from postal codes BR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 02/15/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Redhill, Orpington, Banstead, Southwark, Caterham, Croydon, Wandsworth, Bromley, Islington, Dartford, Camden Town, Newham, Paddington and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRedhill Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrNoCorruption Mr Jones (@MrNoCorruption) reported

    @bt_uk My understanding was this was provided to keep to compensate for the failure to transfer over the service. I will give it back to the engineer if they show up. Appreciate BT is busy. Do you want to cancel my contract now so I can go to @vodafone or @TalkTalk?

  • AmyZebra Amy Zebra (@AmyZebra) reported

    @bt_uk how can you charge £248 for an engineer you sent out to fix a fault because the Wi-Fi wasn’t fitted probably by you. To be told I have bad connection due to the shape of my house!!

  • RiverWhite5 River White (@RiverWhite5) reported

    @bt_uk our fibre optic has been down since Friday in Morecambe area, is this a known issue or specific to our household?

  • breslinik NBres (@breslinik) reported

    @SkyHelpTeam It's been 4 days without internet now in our flat and @SkyUK still can't even give an estimate for when it'll be fixed? Supposedly blaming @bt_uk saying it's an openreach problem? When will we get internet back? (Glasgow)

  • cnormand45 Chris Douglas (@cnormand45) reported

    @bt_uk Hello I have tried to call BT to arrange to have my service moved to my new address, unfortunately I spoke to an extremely rude person who was extremely unhelpful. I will therefore be ending my contract on 5th October. I have no doubt I will need to ring to cancel.

  • Digilante_ Digilante_ (@Digilante_) reported

    You never hear the outright bias agenda against any other team on comms until we play. It’s not even subtle. Both on @SkySports and @btsport

  • Russler_78 Russ Graham (@Russler_78) reported

    .@bt_uk our contract is ending. We want to carry on service but only for 6ms. Your advisor just said this is fine but will cost extra. He said he couldn't tell how much but that it will be no more "than a few quid" extra and money won't be taken until we agree. Is this correct?

  • Benedwards_0412 Ben edwards (@Benedwards_0412) reported

    @youngsacka @JamesHorncastle @btsport I’ve watched 4 or 5 times this season and he’s ok. People look down on dier simply because he was poor a few years back. He’s actually a very good defender. It’s not necessarily saying he’s better than tomori, more that it’s not stupid to claim that

  • chazzwillo Charlie Wilson (@chazzwillo) reported

    @bt_uk any chance you fix your internet connection on Merseyside, for the stupid amount of money I give you a month I kind of expect my internet to work to be honest.

  • andrewkettle Andrew 💙 (@andrewkettle) reported

    @bt_uk Broadband connection keeps dropping out. Have done the fix connection via BT app but still not working. Please can you help?