BT (British Telecom) Outage Report in West Wickham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, London, Bromley, Mitcham, Hammersmith, City of Westminster, Newham, Islington, Tower Hamlets, Paddington, Camden Town, City of London, Coulsdon and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HolisterJames
(@Worldcu55617750) reported
@bt_uk To get any refunds for poor wifi you have to suffer at least 2hrs on phone, wait for engineer to turn up after 2 weeks and 4 weeks later if still poor wifi you might get paid. BT will argue you are using too many devices hence poor wifi. Take their ad with pinch of salt
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notsramdamus
(@notsramdamus) reported
@btbusinesscare we have problems with our biz telephones please help
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Robert (Jamie) Munro
(@rjmunro) reported
@bt_uk On my hub 6 if I don't spit my 5Ghz SSID, multicast packets aren't forwarded to the 2.4Ghz network, so I can't see my chromecast devices from 5Ghz equipped computers. Is this a known issue?
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Talismanic Man
(@Sigpakt) reported
@bt_uk Why on earth would you not offer me a deal because I'm already a customer, when my contract is ending. Now ill get a new customer deal from someone else... #bt #btinternet #btbroadband
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JH Tree Felling
(@JoeHallTFS) reported
@bt_uk I’d love to call but can never actually speak to someone
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Geoff Hurst
(@GeoffBeast) reported
@bt_uk Our BT box is terribly prone to glitches, pauses and poor resolution. Find it easier to watch things through Xbox (both running through same bt wifi router set-up).
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Anne Bell
(@AybBell) reported
@MoneySavingExp Never do, never will as long as @bt_uk charge extortionate prices. Just a shame they have the monopoly when it comes to a landline
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Tom Hammond
(@Hammond345) reported
@bt_uk I need to complain about your live chat. I was asking them to look into an issue with my broadband when working from. I stated that my wife was on a video call and to not refresh the hub. They however, did this anyway. I need to speak to someone about this complaint
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@nothingwelshstreets
(@edge_nina) reported
@BTCare help! I was on hold to BT for an hour and a half on Saturday and 45 minutes today trying to confirm my order only to be cut off need someone to contact me urgently I have no more patience!
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Elinor Gunning
(@EJGun) reported
@bt_uk my 75y/o parents phone line AND internet went down this weekend and you’ve told them you can’t send even an engineer until Thursday - they’re completely isolated with not even mobile signal...shocking service!