BT (British Telecom) outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent BT (British Telecom) outage reports came from the following cities: Caterham, Croydon, City of Westminster, Southwark, Orpington, Sidcup, Poplar, Mitcham, Shoreham, Swanley, Westerham, Catford, Purley, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Caterham	Internet	1 day ago
Croydon	Wi-fi	1 day ago
Croydon	Internet	2 days ago
City of Westminster	Wi-fi	2 days ago
Southwark	Internet	3 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Mark O'Callaghan (@EventOCallaghan) reported 5 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Kudret (@Kurdeck) reported 6 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Jeannie Di Bon (@jdibon) reported 7 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Dhammadinna (@Dhammadinna) reported 11 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  Robert Montefusco (@bobmontefusco) reported 11 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Jared (@gxyred) reported 12 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 16 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Daniel Fellows (@danfellows) reported 21 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 24 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Kudret (@Kurdeck) reported 25 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Anouska Leon (@AnouskaLeon) reported 26 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 28 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Milly Kenny-Ryder (@millykr) reported 31 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 35 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  kanish official (@kanishofficial) reported 40 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 40 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  John Mitchell (@prof_j_mitchell) reported 41 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 46 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  David Venters (@VentersGaming) reported 49 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Agustin Pesciallo (@agustin) reported 53 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Lees (@measlewolf) reported 2 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 2 minutes ago

  Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 3 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  H (@surkdidat) reported 5 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Jacob People (he/him) 💙 (@JacobPeoplee) reported 6 minutes ago

  Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 10 minutes ago

  @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!

• 
  pst (@sliverlodeone) reported 14 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  Jess Sanderson (@VSKisser) reported 17 minutes ago

  @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!

• 
  Amit (@Amit72191182463) reported 18 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 19 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me