BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 02/03/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Islington, City of London, Newham, Poplar, Greater London, Southwark, Thornton Heath, City of Westminster, Dartford, Paddington, Camden Town, Tower Hamlets and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomIslington Total Blackout
United KingdomCity of London E-mail
United KingdomNewham Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve__Clare Steve Clare (@Steve__Clare) reported

    @ellis_red @IanRidley1 @bt_uk Ian, I tell them the computer is in the other room. Every time they ask me to check something I say 'hang on' and come back in three minutes. It drives the scammer crazy.

  • Normanton0809 Five Towns Gossip...STAY SAFE (@Normanton0809) reported

    @WakeyNic @bt_uk Twice over the last few years...usually works ok for a while. Looks like a re register is required. It’s always the customer who has to take action....@bt_uk have NEVER taken the criminal use of their network seriously.

  • andrew_2693 Andrew Thomson (@andrew_2693) reported

    Hi @bt_uk - can you provide an update on fixing the broadband outage in the G31 area of Glasgow? Really frustrating for those working/schooling from home. Thanks

  • quiettrickster Helen MacDonald (@quiettrickster) reported

    Hi @bt_uk - my broadband has been down since last night, part of what seems to a Glasgow-wide issue, but when I check my number on the status checker, it says there’s no problem. It also says I have a fault open fault on that line from when I raised it last night.. 1/2

  • Gardmuir Gardner Muirhead Art (@Gardmuir) reported

    @bt_uk is there an issue with wifi / broadband in G31 area Glasgow?

  • quiettrickster Helen MacDonald (@quiettrickster) reported

    @bt_uk Yeah, that’s what I’ve been trying. It says I have an open fault, but then doesn’t show anything when I log in, and it says the service status is okay - postcode is G31, and judging by the tweets there is a widespread problem.

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk Well your colleague replied to someone else stating they will check if they have the ‘correct package’ to be provided alternatives whilst it’s out. Which I’m guessing is the most expensive package which the majority of people won’t have, so yeah suggests that support varies

  • Katymc1974 Katy McCarthy (@Katymc1974) reported

    @bt_uk @kevinhandley My partner can not access work files with the mini-hub and one of my daughters cannot homeschool yet we are told we would have to pay £500 to get out of the contract! And we’re told every day that it should be “fixed the next day” and BT have 30 days to fix it!

  • electricaye [adhoc bampottery 3.14] (@electricaye) reported

    @bt_uk The issue is far more severe . Alarm required to be disconnected as "phone disconnected" message runs 24/7. Reported to Glasgow City Council Community Alarms. 0141 276 2020.

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    .@bt_uk I signed a contract with ypu for a set payment per month which your salesperson said would not vary. You are overcharging me by £13/m. Please arrange a refund, your call centre said they'd do this in December. It's still to be actioned. Terrible customer service.