BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 12/07/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hammersmith, City of London, Camden Town, Newham, Banstead, Purley, Islington, Fulham, Croydon, Greater London, Bromley, Poplar and Wandsworth.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_Hurst Jack Hurst (@Jack_Hurst) reported

    @bt_uk Hey! I wanted to ask for an update on fault ref: VOL053-9839749459392. The last thing I read said the hopeful fix will be on 8th Jan!?!

  • AndrewJ88365423 Andrew Johnson (@AndrewJ88365423) reported

    @btsport Rubbish! I pay to watch BIG BASH cricket and what do I get. Braodcasts ending several overs before the game finishes. SkyQ **** so no +10mins on recordings. V unhappy. Show the whole games please.

  • pablobates68 Batesy (@pablobates68) reported

    @bt_uk @GrahamKeyte What does provide up to 3 discs and what is complete WiFi? I recently upgraded to halo (is it called that) so we could have better gaming for my son but he said its as bad as ever ?

  • sianfw Sian Freestone-Walke (@sianfw) reported

    @OpenreachHelp seriously concerned about the lack of concern for my elderly, vulnerable and shielding parents. They’ve been without any method of contact since before Christmas. This is recorded as a welfare case with @bt_uk. Is this the level of service you provide?

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @bt_uk @BTGroup After being ignored for over 12 months, how can I spend more money with you? I'm trying to purchase further services but you clearly don't want our money? I'll DM you, but will be sharing everything publicly because your customers deserve to know how bad you are!

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk @OpenreachHelp Day 27!! Now I have home schooling that I won't be able to do. Any ideas how I login in to online lessons for my child? HOW CAN IT TAKE SO LONG TO RESOLVE!!??

  • Joeyt182 Joe Thomas (@Joeyt182) reported

    @bt_uk what is the best number to call to cancel my package. Iv had on off broadband all over xmas, waited 2 weeks for an engineer for the appointment to be cancelled. I have your "halo" package and even when I asked for a mini hub I was told thisncant be done. Unacceptable.

  • Keith__Thomas Keef Tee (DJ) (@Keith__Thomas) reported

    @btsport why is it everytime I watch a re run of wwe on BT Sport you always cut the last minute out so we don't know how it ends... @SkySports never did this @WWESheamus sort it out lad.

  • DaveLevy Dave Levy (@DaveLevy) reported

    @BTCare Since Monday I am receiving phone calls claiming to come from you with a recorded message, I have no idea what they say since I hang up. Why has this started again? Can you stop it?

  • CBAFC1903 cb (@CBAFC1903) reported

    @bt_uk Hi thanks I will just keep it. Can I ask is it normal for you to cut my wifi off at 1am in morning when installer isn't due to 1pm and will take a few hours. I am pretty hacked off with that. I have multiple things connected to it that needed signal.