BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 12/11/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, City of London, Westerham, London, Paddington, Islington, City of Westminster, Hammersmith, Camden Town, Newham, Banstead, Purley, Fulham and Greater London.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomSouthwark Wi-fi
United KingdomCity of London Internet
United KingdomWesterham Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janesalmon Jane Salmon (@janesalmon) reported

    @richwigley @bt_uk Wireless issues are also extra bad cos the signal is conflicted by 90(!) things, apparently. I need to move.

  • richwigley Richard Wigley (@richwigley) reported

    @janesalmon @bt_uk What is causing the issue. Is it your actual internet connection speed or the hub? From my experience the best place for by hub is in the bin. They are shite.

  • Nightwink99 Dan-O (@Nightwink99) reported

    @btsport I know you need a second subscription if you have a second sky box in the household, but if we don’t watch sport on the main box, is there anyway to cancel it on there and set it up on the 2nd box only? Casting from app isn’t great.

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @bt_uk @OpenreachHelp after 105 days over due order, I can confirm I now finally have BB, don’t think I would never have got here without the intervention of the Twitter @bt_uk team, Customer service via the phone was like talking to brick walls for 4 months. Thanks guys

  • theonly_samm Samm Sharpe (@theonly_samm) reported

    @bt_uk Engineers have been sent out 3 times to complete stage 1 works for installation and it’s still not complete. It’s down to miscommunication between yourselves, the engineers and us. The last engineer told us he had completed the work and told you, your people tell us different.

  • CareHarmony CareHarmonySolutions (@CareHarmony) reported

    @btbusinesscare BT’s approach has been shameful! 3 weeks and still no help! Leaving a care company more vulnerable during pandemic! We’re exhausted and feel helpless! Don’t you have a senior manager who can take responsibility & resolve our problem

  • RussellMilner6 Russell Milner (@RussellMilner6) reported

    @bt_uk 2 weeks after joining you, internet that drops by the min! 3 engineers in 3 days and today’s went to the van at 11am and disappeared!! Complaint ignored, no manager call back as promised. Additional TV box faulty from day 1 and 2 x incorrect replacement boxes sent out!!!

  • richginders Rich (@richginders) reported

    @bt_uk Are there any service issues in Surrey/Waverley area today? I'm getting a lot of dropouts this morning. TIA

  • IanRElliot Ian Elliot (@IanRElliot) reported

    SCAM ALERT DO NOT GIVE YOUR DETAILS TO THIS NUMBER 01334 405007 @bt_uk @BTGroup YOU NEED TO SHUT THIS DOWN

  • cazsj caroline sterry (@cazsj) reported

    @bt_uk Poor service, been left without internet wot will be for 3 weeks before any1 will come out! disgraceful !with children at home trying to do online learning!