BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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The latest reports from users having issues in West Wickham come from postal codes BR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 02/11/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Southwark, London, Newham, Croydon, Paddington, Islington, Poplar, City of Westminster, City of London, Epsom, Sutton, Mitcham, Wandsworth and Reigate.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RossiRossi79 Andy Ross (@RossiRossi79) reported

    @btsport @BTGroup can you please tell me who to speak to? I spent 30 mins on a chat function with your operatives on 5th March to renegotiate the price only for you to continue billing me my original high price on 7th March and 7th April?! Appalling service.

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • LeeDHayes Lee Hayes 🐝 (@LeeDHayes) reported

    Now is the time for @SkySports and @btsport to take a stand and side with the fans and tell this #europeansuperleague to **** right off. Please do not sponsor this disgusting greedy cartel.

  • volewriter Kate Long (@volewriter) reported

    @bt_uk Hi, I went into MyTV to watch a programme I'd recorded earlier, and found everything in there had been deleted, including 3 locked films. I don't understand how that can have happened. Can you help, please?

  • lewisegan Lewis Egan (@lewisegan) reported

    @SkySports @btsport Just like to remind you that you are a huge part of the problem. You pay ridiculous amounts of money on TV rights every year. You play a large part in the wealth of the league. The wealth and greed in football grew because of you #europeansuperleague

  • imwillis76 Ian Willis (@imwillis76) reported

    @Funzokhan @mrjakehumphrey @btsport And would the pundits who have criticised it so vociferously over the last couple of hours turn down the chance to commentate/analyse games?

  • Grey_Sentinel_1 Grey Sentinel (@Grey_Sentinel_1) reported

    @bt_uk why is my WiFi coming on and off all day? Literally keeps disconnecting, haven't had issues before this last week. Can't just be me. I need the internet to stream! Just as I was starting off my Twitch career!

  • igor_strapko 😷💙 (@igor_strapko) reported

    @bt_uk constantly get error VC526 trying to watch your sport channels on laptop. I tested my internet, it's alright and I have no problems with Sky channels via NOW TV and anything else. Can you do something with it or should I take money back

  • simonmpage Simon Page (@simonmpage) reported

    @SkySports and @btsport if you bought rights to the European super league I’d cancel my subscriptions

  • kxnafive Kana (@kxnafive) reported

    **** the Super League. BUT I beg @btsport and @SkySports shut up about being greedy and the timing of it. Never forget you had to pay £15 to watch Brighton v Newcastle during the same period. Do one.