BT (British Telecom) Outage Report in West Wickham, Greater London, England
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The latest reports from users having issues in West Wickham come from postal codes BR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Poplar, Islington, Tower Hamlets, Southwark, Thornton Heath, Redhill, Orpington, Banstead, Caterham, Wandsworth, Bromley and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Togwell
(@PaulTog) reported
BTsport coverage is so bad
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Paul Crisell 🎶Big Fall fan
(@CrisellPaul) reported
@btcare your internet service is unacceptable. It is constantly dropping ever since changing to you a couple weeks ago. This never happened in the previous 15 years when I had another provider and it means my children can’t do their lessons online. #ofcom #btdontcare
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Alex Barker
(@AyBarker92) reported
@bt_uk Must still be having issues in my area then? Cos it’s not fixed
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Richard Gillard
(@RickyBaby321) reported
@bt_uk I'm extremely impressed by your response, by the way. You got back to me before I had even finished describing my problem. Following your prompt response: I have every confidence we'll be able to fix this on Tuesday.
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GreigSwanson
(@ScottishGreig) reported
@thebeerybear @bt_uk In my experience on and off with BT over the years, the actual services I have are pretty good - however the customer service is absolutely dreadful.
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Ryan Irwin
(@RyanIrwin) reported
@Tezzx @bt_uk @Jord2202 Far to often, it's thats bad that even dial up connection would be quicker🙄😑
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Stephen
(@Stephen_AFC) reported
@bt_uk @eamoaken You can’t be serious lmao what ******** is wrong with BT. We need Virgin back man
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🏁🏍🏎Kim🏎🏍🏁🧜🏼♀️
(@miarry76) reported
@bt_uk Ok but how do they get the number that I get from you? I understand the tech they use but I get the number from you and choose the option to be ex-directory i don't use it online ever so there must be a way it gets to these people. Same issue with my elderly mum
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Vincent Macneill
(@v_maca16) reported
@bt_uk i have now spoken to two people brody and cian reference a refund of £50 to my account i am still waiting it has now been a month this customer service is awful if nothing is sorted to soon i will be contacting the financial ombudsman
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Salmidach
(@salmidach) reported
@bt_uk Hi Alex I can confirm that the service came on at around 9pm last night