BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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The latest reports from users having issues in West Wickham come from postal codes BR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 02/04/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Paddington, Croydon, London, West Wickham, Newham, Epsom, Wandsworth, Islington, City of London, Poplar, Greater London, Southwark, Thornton Heath, City of Westminster and Dartford.

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City Problem Type Report Time
United KingdomPaddington Wi-fi
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomWest Wickham Phone
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gazzdablade GazZ Snowden (@Gazzdablade) reported

    Been on hold to @bt_uk for over 30 minutes after being advised to call. Joke service. Quite happy to take my ££ but not inin customer service

  • andrewhunstone9 Andy Hunstone (@andrewhunstone9) reported

    @bt_uk Bt you really are slow at replying to people, why can't existing bt customers get this offer off 3 months free broadband. If i log into my offers this offer is not listed on there so why only new customers???

  • LaraKT_M Lara (@LaraKT_M) reported from Okehampton, England

    @bt_uk - Engineer arranged for an ongoing issue, this will be the 3rd visit. No sign of the engineer and no update #poorcustomerservice

  • JamesNorgrove James Norgrove (@JamesNorgrove) reported

    @bt_uk My broadband still down after 3 weeks. Reached out to you on twitter earlier this week and you promised an engineer would fix it today after the 2nd no-show. No one has come again. Will cancel as soon as soon as you pay me compensation 👍

  • Sinosaurus_ sin (@Sinosaurus_) reported

    @bt_uk I'm really not sure the benefit of a contract if a realistic discount cannot be offered to existing customer that have reached the end of their contracts. What's the point for the customer? There's no benefit at all.

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    @bt_uk Nobody ever helps Lesley. They will list usual bland excuses and make promises that never happen. It’s an endless cycle of misery.

  • Lovetogoaway Letsflyletsflyaway (@Lovetogoaway) reported

    @bt_uk And is 7 days your normal service?

  • AnnBuscema Ann Marie Buscema (@AnnBuscema) reported

    @bt_uk Sort it Out or I will write to the CEO I repeat I have been a Customer a LONG Time going back before your useless Indian call Centre.Why has my Monthly Bill £98 I have NEVER missed a payment and this is how you treat me.i am 72 a Widow

  • sqircleisashape ASqircleisashape (@sqircleisashape) reported

    @bt_uk It should’ve been fixed by 4:15 according to your website. What’s happening now? How much longer will it be down?

  • gavjones1977 Gavin jones (@gavjones1977) reported

    @bt_uk shambolic service! Appointment between 1-6pm. No communication until I rang customer services to say “engineer is done for the day” already waited 6 weeks for this to be done!!!!