BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 01/22/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Camden Town, Sevenoaks, City of Westminster, Islington, City of London, Wandsworth, Croydon, Bexleyheath, Tadworth, Poplar, Hammersmith, Orpington and Caterham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSevenoaks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnfractuousOne Anfractuous (@AnfractuousOne) reported

    Well after 2+ weeks had my first communication from @bt_uk. It simply states there’s an issue when the install and they hope to progress it in the next few weeks. What an appalling service considering you’re a communications company!

  • LucyGriff76 Lucy Griffiths (@LucyGriff76) reported

    @bt_uk 5 faults in 3 months, engineers out and still not fixed. Constantly fobbed off and I’m trying to teach online- appalling service. Offered £20 to shut the complaint- absolutely not. Give me the service I’m paying for! 😡😡😡😡😡😡😡

  • sammioneill Sammi O'Neill 💙 (@sammioneill) reported

    @bt_uk Please note the full wifi signal. Test the line all you want.

  • OiShinyThings Jack (@OiShinyThings) reported

    @bt_uk Do you have any updates on the internet outage in Southampton area please? The fault tracker still shows an expected fix time of 1am today.

  • bollock59356463 bollocks (@bollock59356463) reported

    @bt_uk So you can see why I am complaining. You say the issue has been fixed but I am not satisfied that it has been. Considering we’re only getting half what we were once getting.

  • j0eli0 spongebob (@j0eli0) reported

    @bt_uk discs never work, wifi is slow need i say more

  • tom_isham Tom Isham (@tom_isham) reported

    @bt_uk Ordered an upgrade 11 days ago because of the atrocious connection. No email confirmation. No phone call. Been on hold for 17 minutes now after being cut off. The issue is now severely effecting my work. Where do I send the invoice for lost business? #btsupport

  • daisyemily5 daisy (@daisyemily5) reported

    @bt_uk Hi. Is the wifi down across London or is it just us? I can’t access any of my files.

  • IssyBelleFox Issy (@IssyBelleFox) reported

    @bt_uk Hello, I’ve got a constant flashing purple light, I’ve reset, ensured wires are connected and checked the service in my area. Please can you advise? 😢

  • MaffooLight ⚙️ Baldy Matt ⚙️ (@MaffooLight) reported

    @bt_uk Hi, your minimum speed guarantee. Is it a minimum speed to the cabinet or to the house? Also as a new customer if I didn't opt for Hybrid EE back up during the original order (£7 extra pm) but wanted to add it at a later date, would it still be the same price? Thanks, Matt