BT (British Telecom) Outage Report in West Wickham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Poplar, City of London, City of Westminster, Paddington, Greater London, Hammersmith, Wandsworth, Southwark, Camden Town, Sutton, Croydon, Redhill, Tower Hamlets and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MelanieB
(@MelanieB237) reported
@bt_uk I cannot put into words how disgraceful the service has been from BT. Back and forth for 2 days and still no resolution, just the same reply over and over again. I'm beyond upset and stressed.
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Rachael Eglington
(@r4chegl) reported
@bt_uk It's OK, I have raised it with ofcom. You won't be able to fix it and I'll have false promises of call backs and more days off work to wait for engineers. I just wanted to let people know what terrible customer service we've had
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MrMac
(@2014Winners) reported
@btsportfootball @btsport of our #LFC supporters your customers. It makes sense otherwise we meet discuss & cancel at our earliest opportunity. We have the imagination to create new songs in a week & sang globally. Don't doubt we could cause a subscription landslide. Tick tick
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I, daveinrusholme
(@daveinrusholme) reported
Email from @btsport Can Fury retire undefeated it says. I mean, who gives a ****? Seems like boxing, pay-to-view nonsense is a last desperate throw of the dice.
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Philip
(@phil70uk) reported
@bt_uk Brian, thanks for the quick reply. Is this Halo option available for a customer on a 40Mb ‘BT infinity’ (previously called) plan? Your website suggests it’s only for services over 74Mb, which he didn’t have previously and certainly doesn’t need.
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hannah
(@flourideapple) reported
@bt_uk no internet since friday, are there known issues in chelmsford atm?
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Adele Hartley
(@adele_hartley) reported
@bt_uk internet connection diabolical these last few months, dropping in and out. Engineer visit today, couldn’t fix it so said he’ll pass it on to @Openreach. Account says ‘you have told us your fault was fixed!!!’ Well it most certainly isn’t. ‘Promise to keep us connected’ NOT
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Ian Crowther
(@crowther_ian) reported
@Lou1983R @bt_uk They are probably the worst communication company to deal with. As a new business we have lost over £7000 in the past 3 weeks due to there incompetence. Good luck in getting anything sorted with them.
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Ashley Amoré
(@DJAshleyAmore) reported
@bt_uk any chance I can cancel broadband on here? Sick of trying get through on the phone.
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Saikred
(@TrueSaikred) reported
Sorry all, stream is looking off the cards, as once again I'm getting a steady 0.59mb/s from my provider. My patience is FAST wearing thin with the shockingly slow resolution from @bt_uk It's been over 3 weeks now!!!