BT (British Telecom) Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of Westminster, Sutton, Croydon, Paddington, Tower Hamlets, Fulham, Islington, Camden Town, Sevenoaks, City of London, Wandsworth, Bexleyheath and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
-
COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
-
Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
-
Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
-
Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
-
Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
-
Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
-
Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
-
Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
-
Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
-
Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
-
Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
-
Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
✌🏻Greemo✌🏻
(@AMidnightGamer) reported
Ah @bt_uk now essentially calling me a liar after another member gave me incorrect information. Its crazy how the person responding isnt actually giving their name like every other CA thats tried to help. So tired of their bullshit its unbelievable.
-
Kevin McAleer
(@kevsmac) reported
So I waited in this morning for @BTBusiness to come and repair the broadband (and remember they hadn't activated the Unbreakable Broadband hybrid 4G router) AND THEY NEVER SHOWED UP. so I'm stuck without broadband. This is a total Joke @btbusinesscare you should be ashamed
-
Jan 💙
(@jaydee_97) reported
@dopeydrafter @PhilTheRocker1 @bt_uk Assume that's only any use if the connection coming into the house is working/stable though? Or does it pick up other people's if yours is down? Lack of wifi within the home isn't something I've come across, so just curious.
-
Gareth Davies
(@Gareth_J_Davies) reported
@bt_uk now been a whole year since the engineer damaged my property while installing my fibre broadband. No repair, awful customer service
-
Phil Clarke
(@PhilTheRocker1) reported
Without doubt the most bloody awful broadband provider @bt_uk even beats @TalkTalk for shite service & I thought that was impossible 🙄😡🙄
-
Cyber Security Dev
(@BYTECyberSecur1) reported
@bt_uk Thanks for the reply Dee, the main issue is that a few of my customers and family are unable to get any broadband services whatsoever due to the length of phone cable or distance from exchange. How will they be connected into the system?
-
rich docherty
(@therealdoc79) reported
@OpenreachHelp @bt_uk my phone line has been down over a month since the storm and your each saying it’s the others job. It still works but needs putting back up on the pole and on my house, it’s dangling across my front door. It’s a fibre line so send the right person please
-
robert collins
(@RobKiteCollins) reported
@bt_uk my Internet has been down for the last couple of hours, I've turned the router on and off a few times but that hasn't fixed it. Is there an outage in Chelmsford?
-
Sam A Wickramasinghe
(@aselawicks) reported
@bt_uk Thanks, back up & running earlier than expected. Just for your information the service status did say any issues at all when I checked with my landline number!
-
Falak Naaz
(@diamondeyes_786) reported
@bt_uk @BTCare @BTGroup I am very unhappy by saying this.. BT was a not right choice for one to work with and creates so much stress and HR going on personal level now.. I will never recommend BT to any one.. comments will appreciate