BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 12/01/2025 19:40

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hammersmith, Croydon, Wandsworth, City of Westminster, Southwark, Newham, Poplar, Islington, Paddington, Mitcham, Kensington, Camden Town and Tower Hamlets.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JP_Shehan Jonathan Shehan (@JP_Shehan) reported

    @bt_uk terrible new customer experience from BT, bound to them for 24 months on a bum deal and unwilling to give a fair deal offered to other new customers. I cannot stress enough anyone thinking of joining should avoid. #bt #CustomerService

  • _ThatShyKid_ Jack (@_ThatShyKid_) reported

    @bt_uk What so Pay to text you to find out your broadband is awful?

  • _ThatShyKid_ Jack (@_ThatShyKid_) reported

    @bt_uk So what you're saying is, you're supplying a faulty service and Can't supply any appointments that actually suit the customer? @virginmedia got any good signing up offers?

  • gergledrydd geraint jones (@gergledrydd) reported

    Unbelievable! You have the cheek to bill me when your service is **** and not up to standard @bt_uk

  • imcalledsara Sara Johnston (@imcalledsara) reported

    @bt_uk is the worst provider for Internet!!! Rang them on 30th to organise Internet set up. Still no Internet. No date for switch on. No date for appointment to do so. Appalling service. No compensation offered. Do not go with BT!!!!!!!

  • jenny007 🇪🇺🇪🇺Jenny Elizabeth 🇪🇺🇪🇺 (@jenny007) reported

    @bt_uk I may see someone next Wednesday. It’s not good enough in this day and age. When employment is reliant on a service, it needs to be reliable. Waited days for the first engineer, who assured me it would be resolved today. But no….

  • danielworthy2 daniel worthy (@danielworthy2) reported

    @richiewoodhall wears a blindfold on @btsport - people talk about @SkySports commentators but he misses 12 good shots from one man then says the other is dominating when he throws 3-4. The other clown just goes with whatever **** Woodhall says 🙈

  • Johnmachackk John (@Johnmachackk) reported

    @griffo197 @btsport Hello... I have gone through your post, I wouldn't convince you that I'm the best here but I want you to give me just one try regarding the recovery or your hacked or disabled account i can help you fixed it perfectly. Inbox me here or on Instagram as:- johnmac_hackk

  • scottvivian Scott Vivian (@scottvivian) reported

    @gavinemmett I know it’s not your department but why is there no catch-up for MotoGP?! Or at least why don’t @btsport @btsportmotogp fix the EPG so the BT box handles delays and keeps recording?

  • NaseerHabeeb123 Naseer Habeeb (@NaseerHabeeb123) reported

    @bt_uk However it was BT who sold me the sim. Not very good customer service if your being told to from one department to another