BT (British Telecom) Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in West Wickham come from postal codes BR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Southwark, Hammersmith, City of Westminster, Camden Town, City of London, Poplar, Newham, Islington, Thornton Heath, Wallington, Barking, Harlesden and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tobias 'Bear Waltham
(@Waltham_Bear) reported
Day 10 with no broadband; @bt_uk yesterday promised us it would be working by 1300 today. @OpenreachHelp ring this morning and say "they will look at our problem...in five working days". Does anyone know how I can get out of my contract with BT?
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Rob Henderson
(@RobjHen77) reported
@bt_uk @Scotlandteam The only bad thing here is your awful logo will continue to ruin the otherwise nice looking Scotland jerseys. Looks like a stamp rather than a logo.
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Mike Fisher
(@ArrEssVeeTwin) reported
@bt_uk have been overcharging me for a year, and 6 months of that they have broken the agreement they made with @OmbudServices. Then I call cancellations. Who put me thru to billing. Surprisingly billing don't do cancellations.....🙈
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Michele Knight
(@MicheleKnight) reported
@btbusinesscare 5 hours on the phone over two days. Charged 4k for a service I've been waiting for over a year to be installed. Complaints ignored. Promised calls from local business not happened
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Dan Oliver 🇾🇪 🇪🇺
(@danoliver) reported
Did I dream this, or did every pundit on @btsport last night say that they expected Liverpool to win?! The level of punditry in the UK is utter garbage. I'd love to know if they're briefed by the production team to get behind the English side.
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Hayley Lindley
(@hayleymc1982) reported
@BTCare Hi, I need to make a formal complaint to some one very high up in customer services. I am not under any circumstances taking my time to write to you again. I need to speak to a customer care manager ASAP?
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Carnage
(@giveupalready) reported
@xainth @IanDunt @bt_uk This isn't correct. The padlock symbol on a website *only* signifies that the connection between your computer and the web server is encrypted. Any website can be configured to support encrypted connections.
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Alvin Ford 🏴🏴
(@AlvinFord14) reported
@btbusinesscare No. Bugger off. BT is the most unhelpful company I've ever encountered. It refuses to engage with us. I know I'll never get that money back.
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Jake Mackay
(@jakemackay2) reported
Shoutout to @bt_uk for guaranteeing us 35mb/s wifi, realising a couple of weeks later that they can't actually offer us 35mb/s and discretely cancelling our contract without telling us 👌 top lads. 1/10 service. Lovely
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Samantha Duthie
(@DuthieSamantha) reported
@btbusinesscare Day number 2, no Internet because you cut us off in error, I was on the phone yesterday close to 4 hours trying to get someone to fix the problem. We are trying to run a business, can someone please sort this out!