BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 11/18/2025 12:40

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wandsworth, London, Southwark, City of Westminster, Croydon, City of London, Islington, Kensington, Purley, Paddington, Bromley, Fulham, Redhill and Welling.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomWandsworth E-mail
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWandsworth Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lynsbee2 Lynsbee (@Lynsbee2) reported

    @bt_uk can someone please help with a fault for my 92 year old grandad 👴 online channels are not an option and no other phone line available

  • McGuinnesschild Busybee Deborah 🌻🇺🇦🌻🇺🇦🌻🇺🇦🌻🌱Ⓥ#VFTA (@McGuinnesschild) reported

    We’ve never had such poor internet as @bt_uk 🤬

  • AimezPiano love_pianomusic&drawing (@AimezPiano) reported

    @bt_uk Yeah when are you going to fix the fault ? No Internet or phone since 1pm yesterday

  • mandonumber5 mando number 5 (@mandonumber5) reported

    @bt_uk put my internet bill back down to £29 per month the deal i signed up for

  • malty64 Tracy Malton (@malty64) reported

    @bt_uk There was no problem to begin with was told he was coming to set up new equipment which wasn’t the case !

  • peterd_phd Peter Davies (@peterd_phd) reported

    .@bt_uk When can we expect a meaningful update to the "you view" set top box. It offers terrible #UX. 50% of remote clicks seem to do nothing. Apps often launch with no audio and need a hard reset to fix.

  • MarcPow27260364 Marc Powell (@MarcPow27260364) reported

    @adele_hartley @bt_uk Can beat that we've had 4 different engineers out over the last 6 months absolute crap service cant believe we left sky for bt

  • Schlobalob Lauren Lee (@Schlobalob) reported

    @bt_uk Well, 3 months in, if we switch off the 5Ghz then we’re all gravy. Otherwise everything gets confused about what’s connected to what. Splitting the frequencies is equally annoying, so 2.4GHz it is for us until the next genius works out how to actually fix WiFi for good

  • SachinNakrani Sachin Nakrani (@SachinNakrani) reported

    @RB6K @Stevie_Fellows @btsport Thing is - they know all of that. Deep down, they know. But football being as tribal as it is means refusing to acknowledge your club is in the wrong, and then doubling down on it to an appalling degree. As Steve is doing.

  • Anonymous_6967 JoeRoberts18 (@Anonymous_6967) reported

    @bt_uk Is there any reason why my booster disc just keeps turning off randomly? Any help would be appreciated