BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 12/29/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, City of London, Croydon, Wandsworth, Paddington, Bexleyheath, City of Westminster, Camden Town, Kensington, Sutton, Greater London, Sevenoaks and Newham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BaffledBabs Liz Parkes (@BaffledBabs) reported

    @bt_uk Hi Clare. It was a complete loss of service. No landline or broadband. One of you engineers swapped my line with my neighbour's. Had absolute no connection whatsoever.

  • jamceeee1994 Jamie (@jamceeee1994) reported

    @bt_uk Hi Jordan. I reported it through MYBT but we’re still having problems with dropouts and slow internet

  • Mitten123 Robert Smith (@Mitten123) reported

    @bt_uk Hi yes it is reactivated but I was put on copper not fibre and am now unable to work effectively from home due to this. My issue is my start date for fibre is still 7 days away now, this is c. 5/6 weeks since the issue was raised. VOL013-632176345165

  • sumisusan2 sumisusan (@sumisusan2) reported

    @bt_uk I'd be a lot more excited if your internet wasn't so ****.

  • mr_marc_rogers Marc Rogers (@mr_marc_rogers) reported

    And still not bloody phone signal despite being outdoors for last few hours. @ThreeUK you’re a joke. Just cancel my contract and let me go with a network that can actually offer me a phone signal since it’s too much for you @VodafoneUK @bt_uk you offer anything above 3G in EN4?

  • TallowWolves Magdeburg (@TallowWolves) reported

    @MarcusRashford @panmacmillan @bt_uk If you can get kids off their phones and devices, and actually reading books, I'd settle for Harry Potter and The Worst Witch. No kids gonna read The Gulag Archipelago ahead of Minecraft. Get real.

  • NovazYT Novaz (@NovazYT) reported

    I literally can't open google without having to wait five minutes. All my videos are buffering, I can't stream, I can't game, the internet keeps going down, I can't do anything. This has been going on for three days straight. @bt_uk

  • Supermarrio83 marrio83 (@Supermarrio83) reported

    @bt_uk I’ve taken the day off work to sort the mess out your call centre con artist has caused. I’ll be phoning direct but apparently @bt can sign someone up to an ee contract they didn’t want but you can’t call bt to cancel it.

  • GregMVF4 GregMVF4 (@GregMVF4) reported

    @BahnstormerTom @bt_uk Doing what I do makes me biased admittedly, but I’ve yet to meet anyone who gets a good service from the ‘big’ companies.

  • GianniSereno Jon (@GianniSereno) reported

    @bt_uk @OpenreachHelp @WeAreOpenreach these companies have no idea when the issue will be resolved… do not move to FTTP there’s no resilience and certainly no timely fixes