BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 01/21/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, City of Westminster, Croydon, London, Bexleyheath, Tadworth, Poplar, Hammersmith, Sevenoaks, Orpington, Caterham, Reigate, Greater London, Redhill and Southwark.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of Westminster Internet
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCity of London Phone

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GetReadyForWar getreadyforwar (@GetReadyForWar) reported

    Dont ever use @bt_uk broadband for online gaming. Shocking service and slow speeds despite what was promised. Don't buy anything from BT, they haven't upgraded anything in decades.

  • NeoSamG Zombie Lord 🧟‍♂️. (@NeoSamG) reported

    @bt_uk My Engineer has just left & He was fantastic. Absolutely brilliant. I've spent a Wk with no real Internet. I'm Housebound due to being Disabled as a result of serious Chronic Health issues. Gaming & Chatting online is a major thing for Me...

  • HenryHershel1 That Poet Guy (@HenryHershel1) reported from Innellan, Scotland

    @bt_uk It was on my pc, its the lowest ive seen tobe fair. but it measures below spec more than within it since the service started. Shame you cant ring wholesale n get em to check next time they are out, which is pretty frequent

  • KatyElleBlake Katy Markham (@KatyElleBlake) reported

    @bt_uk I had an engineer out for my internet this morning - he left about 15 minutes ago. It’s already gone down again. Calling is a nightmare because the line is so bad, as is trying to work on this connection 😬 is there anything you can do?

  • caylacleo Cayla (@caylacleo) reported

    @bt_uk we have had no internet for 7 days, it’s getting very difficult trying to work from home. The least BT could do is send an alternate to help in the meantime. I really regret switching @bt_uk

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk absolutely disgusting disgrace service yet again. 6 times my order has been cancelled in the last 6 weeks, and now all your managers are to busy to take my call? Absolute disgusting

  • KatyElleBlake Katy Markham (@KatyElleBlake) reported

    @BTCare Hi. I just had an engineer out to fix my internet - he left about 15 minutes ago. It’s gone down again already... calling is a nightmare as the line is bad. Can you help?

  • frank10743117 frank (@frank10743117) reported

    @bt_uk @Plusnet Your wifi is terrible and your support is worse

  • BillBungalow78 Bungalow Bill (@BillBungalow78) reported

    Great news the nets have been removed from @bt_uk building in #Lowestoft . #Kittiwakes now able to nest. Netting a disgusting practice & should never have happened in 1st place. @rspb @RSPBEngland

  • Aten_Ra_33_9 Aten_Ra (@Aten_Ra_33_9) reported

    So was thinking about upgrading my internet service to full fibre. @EE can upgrade me but means I no longer have a landline. @bt_uk @BTGroup can do fullfibre and say I most definitely can have a landline still. If I swap EE want £100+ early contract expiry fee