BT (British Telecom) Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Croydon, City of Westminster, Paddington, Islington, Southwark, Poplar, Sutton, Tower Hamlets, Fulham, Camden Town, Sevenoaks, City of London and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Croydon |
||
| London |
Internet | |
| Wandsworth |
Phone | |
| London |
Internet | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Chambers
(@timchambers321) reported
from
Chadwell, England
@swallocks64 @bt_uk Glad it’s not just me. Their suggestion is an aerial issue but not sure on that.
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KC
(@LilacDixie) reported
@bt_uk are you having issue with the bt email app for android? I'm unable to send emails, they are stuck in my outbox & its asking me to check network connection.
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Adam Henderson
(@adamhenderson14) reported
@btsportmotogp awful start to the season. Pay a premium for btsport and all you get is the international feed from Dorna. Gives me a good reason not to renew my package next year #MotoGP #btsportmotogp #btsport
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Bradz
(@OGBradz) reported
@bt_uk Hi, trying to use TP- Link AP but I’m having all sorts of issues. I’ve reached out to them already and gone through every single piece of troubleshooting but last step is to reach out to you guys. Not able to connect my AP to the Smart Hub 2 and it doesn’t detect any…
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Laurence Braithwaite
(@LaurenceBraith1) reported
@computerized_co @bt_uk Absolutely. Multiple street works installing competing high fibre networks causes additional problems in maintaining paving and roads even after disruption. You'd never have multiple water suppliers putting in duplicate mains - it's just utterly crazy (and costly).
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Edmund king
(@Edjking1988) reported
@btsport @btsportmotogp how about you sort out your streaming service so the video stops freezing and audio keeps playing. It was a major issue last year and now is just as bad if not worse About time to look for another streaming service which actual fixes issues
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Jonathan Price
(@JonathanOPrice) reported
@MartinSLewis After problems I've been having in trying to port the number over from @virginmedia to @bt_uk I'll be doing the switching myself in future. Asking companies to do it on my behalf is an headache.
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FRANZ KLINE FAN
(@fan_kline) reported
@bt_uk @bt_uk ONCE AGAIN AND NOW FOR THE 8TH TIME THEY HAVE LIED TO ME AND FED ME WITH A DISGUSTING TRAIL OF MISINFORMATION.....I HAVE EMAILED THE CEO Mr Phillip Jansen and guess what ?....NO REPLY....They have caused me problems than I could possibly share here. USELESS
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milkntwo
(@itsmilkntwo) reported
@bt_uk @BTCare you are literally you worst Internet provider! Your customer care is ****! Explain why my Internet randomly cuts off!?
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Colin Sibley
(@ColSib) reported
I have been trying to get broadband installed in my caravan on Anglesey by @bt_uk for 10 months. Wednesday night I drove 100miles there for an engineer appointment Thursday am. The engineer did not turn up! I am furious. @bt_uk appalling service @MoneyTelegraph