BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 01/28/2026 08:45

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Croydon, City of Westminster, Paddington, Islington, Southwark, Poplar, Sutton, Tower Hamlets, Fulham, Camden Town, Sevenoaks, City of London and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon E-mail
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • timchambers321 Tim Chambers (@timchambers321) reported from Chadwell, England

    @swallocks64 @bt_uk Glad it’s not just me. Their suggestion is an aerial issue but not sure on that.

  • LilacDixie KC (@LilacDixie) reported

    @bt_uk are you having issue with the bt email app for android? I'm unable to send emails, they are stuck in my outbox & its asking me to check network connection.

  • adamhenderson14 Adam Henderson (@adamhenderson14) reported

    @btsportmotogp awful start to the season. Pay a premium for btsport and all you get is the international feed from Dorna. Gives me a good reason not to renew my package next year #MotoGP #btsportmotogp #btsport

  • OGBradz Bradz (@OGBradz) reported

    @bt_uk Hi, trying to use TP- Link AP but I’m having all sorts of issues. I’ve reached out to them already and gone through every single piece of troubleshooting but last step is to reach out to you guys. Not able to connect my AP to the Smart Hub 2 and it doesn’t detect any…

  • LaurenceBraith1 Laurence Braithwaite (@LaurenceBraith1) reported

    @computerized_co @bt_uk Absolutely. Multiple street works installing competing high fibre networks causes additional problems in maintaining paving and roads even after disruption. You'd never have multiple water suppliers putting in duplicate mains - it's just utterly crazy (and costly).

  • Edjking1988 Edmund king (@Edjking1988) reported

    @btsport @btsportmotogp how about you sort out your streaming service so the video stops freezing and audio keeps playing. It was a major issue last year and now is just as bad if not worse About time to look for another streaming service which actual fixes issues

  • JonathanOPrice Jonathan Price (@JonathanOPrice) reported

    @MartinSLewis After problems I've been having in trying to port the number over from @virginmedia to @bt_uk I'll be doing the switching myself in future. Asking companies to do it on my behalf is an headache.

  • fan_kline FRANZ KLINE FAN (@fan_kline) reported

    @bt_uk @bt_uk ONCE AGAIN AND NOW FOR THE 8TH TIME THEY HAVE LIED TO ME AND FED ME WITH A DISGUSTING TRAIL OF MISINFORMATION.....I HAVE EMAILED THE CEO Mr Phillip Jansen and guess what ?....NO REPLY....They have caused me problems than I could possibly share here. USELESS

  • itsmilkntwo milkntwo (@itsmilkntwo) reported

    @bt_uk @BTCare you are literally you worst Internet provider! Your customer care is ****! Explain why my Internet randomly cuts off!?

  • ColSib Colin Sibley (@ColSib) reported

    I have been trying to get broadband installed in my caravan on Anglesey by @bt_uk for 10 months. Wednesday night I drove 100miles there for an engineer appointment Thursday am. The engineer did not turn up! I am furious. @bt_uk appalling service @MoneyTelegraph