BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in West Wickham come from postal codes BR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 02/12/2026 02:30

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Dartford, London, Camden Town, Southwark, Newham, Croydon, Paddington, Islington, Poplar, City of Westminster, City of London, Epsom, Sutton, Mitcham and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomDartford Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomNewham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • activeman57 live your life not someone else's (@activeman57) reported

    @virginmedia This is the problem... The WhatsApp service is diabolical, terrible in addition to 2hrs on the phone it took from 11am to 5pm and barely any progress. I guess you don't like retaining loyal customers. I'll be moving to @bt_uk and I'll be recommending my 431 staff do the same.

  • wilsopw pete wilson (@wilsopw) reported

    @Andrew_Frankel @bt_uk I can’t think of one customer centric company that doesn’t have the same kind of disregard for customers. Broadband, Car insurance and banks the worst offenders. However retailers catching up fast!!!

  • daisy_fitz Caroline Batten (@daisy_fitz) reported

    @bt_uk Phone line is dead. Wifi cutting out. No mobile@reception. How can I get help please?

  • 2Bartsimpson Bartlomiej Polski Fizio (@2Bartsimpson) reported

    @bt_uk Your luck accountability is astounding. I have phoned tweeted and emailed regarding my loss of WiFi . Nothing has been done to address the issue for 10 days. The service is unreliable. Luck of communication shows total disregard for your customer. I want an update today please !!

  • missvhowel Miss Howell (@missvhowel) reported

    @bt_uk Absolutely shocking service. Ignored my private message, can’t have a decent conversation with a colleague on the phone, BT engineer rings and fails to leave a message or number to ring back on. Worst customer service ever.

  • RawlyP Peter Rawlinson (@RawlyP) reported

    @Andrew_Frankel @bt_uk I'd like to know who they are actually 'busy' speaking to when we are put into these never ending hold queues. I don't know anyone who actually ever successfully reaches an operator without the the infernal hold and litany of excuses and fake apologies.

  • Jack_Rumbold Jack (@Jack_Rumbold) reported

    @bt_uk Hi - what link do I need to use on the website to cancel a broadband contract? We are having to move due to unforeseen circumstances and won't be able to take the router with us.

  • simplythebestJT Julie Thomas (@simplythebestJT) reported

    @bt_uk In all fairness BT have been great in following this up with Royal Mail, but the fact is we - our business has been without e mail, scanning and printing since last wed. Tomorrow is Tuesday . No router yet . Go figure Had to cancel several events this week already

  • cgpwhite83 Chris White (@cgpwhite83) reported

    That first hour of #WWERaw was so much better without ads! The @btsport app is really poor for fast-forwarding!

  • Kes58158303 Kes (@Kes58158303) reported

    @bt_uk Any fix for why the Hybrid connect is flashing blue only. No connection just yet from it. Left it like this for a good while too. Moving houses and was told to order this as it will allow me to have a connection through December as my activation is not till January. Help