BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 01/19/2026 05:00

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Poplar, Hammersmith, Sevenoaks, Orpington, City of London, Caterham, Reigate, Greater London, Redhill, Southwark, Swanley, Islington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • brennananana Brenna Bo Benna (@brennananana) reported

    @bt_uk thanks. any idea why the hybrid connection isn’t kicking in when the broadband goes down?

  • missbetsy46 Betty McNeal Ray (@missbetsy46) reported

    @claireabella21 @bt_uk Support wasn't helpful when I was hacked until someone recommended @lardygod07919 who recovered my account in less than an hour, he's a genius on Twitter You try to give him a text 👍

  • brennananana Brenna Bo Benna (@brennananana) reported

    argh! recently got @bt_uk hybrid connect because our broadband cuts out LOADS but for some reason it’s not working 🙄 i just wanna watch the #LokiFinale damnit! 😭 #naeinternetmate

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare you HAVE to get a better customer service system. Over the last 6 years I have had nothing but nightmare service from you! 4 calls today to try and get through to the right team & it's obstruction after obstruction while being fobbed off every time by lazy people!

  • andrealerner andrea lerner (@andrealerner) reported

    @bt_uk Hi I am trying to find out what is happening in DM's with my mother's phone but nobody is replying to me. I was told a divert had been put on her phone to her mobile but her landline phone still rings out and now her mobile is playing up which I presume is down to the divert.

  • OryxRopes 𝔒𝔯𝔶𝔵 ℜ𝔬𝔭𝔢𝔰 (@OryxRopes) reported

    @bt_uk Your Routers are genuinely terrible, they drop singnal all the time, we pay for 60mbps and get 20 for £50-£60 a month. I don't know if it's something to do with the line but hopefully an actual competent router will fix my problem.

  • obe1danobe Dan Dan (@obe1danobe) reported

    @bt_uk Hi BT. I'm trying to get a firm date for fibre to the home installation. I ordered on 8th July and was given a provisional date of 21st July. It's still not confirmed and I need to book the time off. Can you help?

  • virginandchad b (@virginandchad) reported

    @bt_uk internet is down and stuck on an orange light. tried everything to reset it but it’s still not working. what do i do

  • dannysayer Danny Sayer (@dannysayer) reported

    @bt_uk Can I cancel a open order and go back to FTTC

  • AndreiDanCaraus Andrei Carausu (@AndreiDanCaraus) reported

    @bt_uk @bt_uk I tried my best but really loosing my patience now. I've spent over 6 hours not exaggerating on the phone. Every time someone new, my orders keep getting cancelled, 4 of them so far. Been waiting for 3 weeks, no internet. Please can I get some help?