BT (British Telecom)

BT (British Telecom) Outage Report in West Wickham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Wickham, Greater London, England 03/14/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Poplar, Hammersmith, Wandsworth, Croydon, Newham, Sevenoaks, Camden Town, Paddington, City of London, Islington, City of Westminster, Sutton and Thornton Heath.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomPoplar Wi-fi
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomWandsworth E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BamBamBarton Brett Barton (@BamBamBarton) reported

    @btbusinesscare still no contact from your team after your direct message last night. I was right not to hold my breath and @BTBusiness Cusomter service was dreadful as ever. Costing my business money, I’ll contact the ombudsman #badcustomerservice

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported

    I am disgusted with your service @bt_uk my mother still has NO HOME PHONE this is on-going since October, you promised to fix it when you cut her off on 23.12.20, today she is still ISOLATED #fixthis

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • HotspurSam HotspurSam - Tottenham ‘til They Kill Me! (@HotspurSam) reported

    @robawhite @btsport @amazon I like Poch but Support Spurs.

  • damokinsella82 Damian Kinsella (@damokinsella82) reported

    Hi @bt_uk were having problems at home with the internet especially using streaming services , sky TV and Google devices. turning it off and back on seems to fix it. But we shouldn't have to be doing that everyday it's getting annoying!!

  • KatGoulder Katherine (@KatGoulder) reported

    Particularly frustrating as we have emails from @bt_uk confirming it would all be up and running by 8 Jan. Everytime you fail to call us back when promised we have to rejoin the long call queue to find out what the latest is and re-explain the issue all over again. Terrible

  • liz_mcvey Liz McVey (@liz_mcvey) reported

    @bt_uk just called to inform you of my mum’s passing, no acknowledgment of this information, just took change of information & wished me to have a nice day! Poor show @bt_uk

  • Katherinerimmer kat (@Katherinerimmer) reported

    Disgusted with @bt_uk we have no internet and my daughter is trying to home school and they won’t resend a mini hub to keep us connected till they can sort the issue #hardtimes #terriblecustomerservice

  • hairyhillfarmer Huey the Hill Farmer (@hairyhillfarmer) reported

    @DavidButler34 Surely not @bt_uk silently dropping little unseen charges on their customers. They’ve never done that before. 😬

  • rebecca32771333 rebecca hooper (@rebecca32771333) reported

    @bt_uk @OllieF64554527 Disgusting pathetic service Call centre in India