BT (British Telecom) Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in West Wickham come from postal codes BR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, City of Westminster, Poplar, Islington, Tower Hamlets, Southwark, Thornton Heath, Redhill, Orpington, Banstead, Caterham, Wandsworth and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kachi Kanu
(@KachiKanu) reported
It's been 5 weeks without broadband and @BTGroup has been appalling. I am sitting at home again today waiting for an engineer @bt_uk has cancelled all previous 5 appnts without notice. Horrendous service, multiple failed promises and lack of any ounce of customer care 😡
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cheesy yogurt slinger
(@xCeewiz) reported
@bt_uk internet has been down for an hour or more now with a orange light ive reset it twice once for 2 seconds and another for 3 mins and it still a solid orange.. fix ur ****
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Anne Graham
(@AnnaGra65143872) reported
Suzanne @Bt_uk consumer-non resolution-champion responds to any criticism of her performance but not to any request for information. No evidence that Suzi has done any referral. Her main object and concern throughout is bland generic responses to close me off. Typical.
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Kelly Harvey
(@harve020) reported
@bt_uk My parent are having problems with their BT internet email. They are not receiving emails from a number of contacts. They have followed the guidance with regards to ‘settings’ but the screen shot shown on the help does not mirror what they are seeing
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Lucy Keegan
(@LucyKeeg) reported
So let down by @bt_uk - making a stressful relocation even more stressful by not being able to compete a simple Home Move to a loyal customer, never giving a straight answer when I call and leaving me on hold for hours 😭😭😭
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butchershead
(@butchershead1) reported
@RomTogic @bt_uk Get a life .:: ******* idiot , they don’t need that **** and all other woke **** rammed down their throats , let them be children for god sake instead of having to have there heads filled with utter crap
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Siobhan #wewontakeloans
(@Shagan_Gooner) reported
@bt_uk Thanks for your help today but I am very very disappointed in the service being provided and the fact I am paying for this. A month is simply not good enough!
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Chris Briggs
(@ChrisBr86160815) reported
@bt_uk I seem to have entered a twilight zone. I have a Now TV package via BT but there's no details or a cancel option on 'my BT'. Tried calling but no answer
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Consumer-resolutionteam Suzanne Perry tells me she has done a referral to BT Openreach response time 7 days. No copy of referral, no contact details, no idea when the 7 days run from. No confidence it was done and she closes my 'complaint'. Abandoned without resolution.
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Jaggy2k3
(@J4GGY_DHILLON) reported
@bt_uk @BTSopenreach @OpenreachHelp can you help out. ? There's an exchange 1/4 mile up the road from me on bedford Road in Kempston