BT (British Telecom) Outage Report in West Wickham, Greater London, England
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The latest reports from users having issues in West Wickham come from postal codes BR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, City of Westminster, Camden Town, City of London, Poplar, Newham, Islington, Southwark, Thornton Heath, Wallington, Barking, Harlesden and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
TV | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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PhilFortune
(@PhilFortune8) reported
@bt_uk Evidence: Full chronology of 5 call reference numbers & consecutive fault reference calls closed by BT without resolution. Full chronology of BT Agent calls & duration. Full list of agent names and call details. 10+ Promised call backs by agents not actioned.
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PhilFortune
(@PhilFortune8) reported
@bt_uk Loyal BT customer 25 years. 42+ consecutive days of low-speed connectivity and broadband service outages 70+ confirmed by BT support. Speed guarantee never reached. Confirmed by BT on each of 8 engineer visits (not wearing safety masks). 35+ hrs complaints to BT support.
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T
(@sTrongFuse) reported
@Swirlingfire @BTCare The core service was the broadband, which mostly worked, it was the bundled extras like the back-up mobile WiFi through EE which were useless as I have no EE coverage in my area so luckily I never needed it
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PhilFortune
(@PhilFortune8) reported
@bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit
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FactsThenTheory
(@FactsThen) reported
@DiyPundit @btsport Accidentally watched DIYPundit just now after the elClassico match. Was hoping to get some tips on routers & damp-proofing. Never mind, that Hugo Money and others were quite good at sports. Learned stuff I never knew I didn't know. Nice microphone foam covers. Good advert break.
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PhilFortune
(@PhilFortune8) reported
@bt_uk 60 + wireless connection failovers to BT mini-hub which is continuously being disabled by BT when each fault case closed without resolution. 20+ Phone calls with BT support. Unfulfilled assured promises of compensation for unusable service @ £8.30\day X 42 days.5 agents
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Garden Centre Unionist
(@CentreUnionist) reported
@bt_uk What would be the point? Your people don't do anything for customers? Worst organisation ever.
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fitzherbert
(@fitzherbert18) reported
@bt_uk Hi emmett, no I didn’t, can I please send you photos of my order & the confirmation I had & hopefully you can help me
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yelsedlit
(@yelsedlit) reported
@bt_uk BT TV box not working again. Followed the instructions online to reset and now I’m stuck on a waking up screen. It’s 4K recordable box which I’ve heard from an engineer are always experiencing problems. Why issue them if they prone to faults? 🤯
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Crypto'n'Cannaman
(@Crypto_n_Canna) reported
@bt_uk Why is your awful company charging me £75 per month when I have issues with broadband most days? I've been unable to work for three days in the past 10, running into day 4 as I trade online. Unacceptable!