BT (British Telecom) Outage Report in West Wickham, Greater London, England
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The latest reports from users having issues in West Wickham come from postal codes BR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, City of Westminster, Camden Town, City of London, Poplar, Newham, Islington, Southwark, Thornton Heath, Wallington, Barking, Harlesden and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
TV | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Crockett
(@moonrakerteach) reported
@abbyaug @bt_uk “Your call is important to us” messages and incessant piped music is the salt in the wound. It is shocking customer service and, in fairness, covers a gambit of companies who don’t see customers as people but sources of income generation to treat with abysmal indifference.
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Hockers
(@rphockley) reported
@fullback03 @btsport Still amazes me that they played about 3 minutes of injury time after what should have been the last kick of the game. Wtf was that about??
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Nassos Antoniou 🇺🇦 Слава Україні
(@NassosAntoniou) reported
@OpenreachHelp @bt_uk I've been without broadband for more than a month now. Every time I call you're giving me bogus expected fix dates. Can you please actually fix my problem and stop giving me false promises
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Pete Crockett
(@moonrakerteach) reported
@abbyaug @bt_uk It isn’t good enough but sadly all too symptomatic of a national trend that places boardroom bonuses, shareholder dividends, and “efficiency savings” (cuts) ahead of employing sufficient frontline staff to provide high quality customer service.
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Russ Strick
(@StrickRuss) reported
@bt_uk what a joke! You say you want to keep me connected but can’t even reactivate the mini hub I have here? Instead you’re sending a new one tomorrow? So I lose another day? Really?? Poor. Very poor.
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lloydrimmer07
(@lloyd_rimmer) reported
@EE @bt_uk I’m trying to upgrade my daughters phone which is on my account through the employee friends and family discount codes yet lol when I enter the code in the voucher box, it says the code is invalid. Please help if you can. Thank you
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DJ Reyes
(@djr3yes) reported
@bt_uk Hey BT, how come at this time of night my Internet is choppy and at times, it even seems to cut out, as in an app stops working because it can't connect to the Internet?
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Em Tee
(@EmT_Maths) reported
@bt_uk Today, I hear back from Rita @bt_uk that she can't find the recording of the call (because it's a chat transcript...?) and therefore their mis-selling doesn't matter. I reply saying that I will proceed to cancel (thankfully am within cooling off period) 6/x
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Stubot
(@Stuart040) reported
@vintageredss Awful commentating by @btsport
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Em Tee
(@EmT_Maths) reported
@bt_uk Although they initially looked like they might help, Rita from @bt_uk then forgot that I can't use the phone and tried to call me... 2/x