BT (British Telecom) outages and service status in Uckfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Uckfield, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 2:54 PM GMT+1.
- Internet (40%)
- Phone (40%)
- Wi-fi (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Uckfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Uckfield, England
The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Royal Tunbridge Wells, Heathfield, Brighton, Hailsham, Lewes, and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Haywards Heath
|
Internet | 21 minutes ago |
|
Royal Tunbridge Wells
|
Wi-fi | 10 days ago |
|
Royal Tunbridge Wells
|
Phone | 14 days ago |
|
Heathfield
|
Internet | 29 days ago |
|
Brighton
|
Phone | 29 days ago |
|
Hailsham
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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BRZN (@brznbeer) reported from Hove, England@bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.
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Simon Martin (@simonmartin_art) reported from Brighton and Hove, England@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England@bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it
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Nath (@Nathan_Hampson_) reported from Hove, England@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandWe still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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The Social Kinetic (@SocialKinetic1) reported from Ardingly, EnglandShocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Hannah Bamford (@whambam__) reported from Brighton and Hove, EnglandSpoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Hannah Bamford (@whambam__) reported from Brighton and Hove, EnglandThought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Mark Hansell (@MarkHansell1) reported from Hadlow Down, England@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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James Pryor (@Pryor_27) reported from Brighton and Hove, EnglandHi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Dan Garrett (@dan_garrett1) reported from Hove, England266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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The Heath Tavern (@TavernHeath) reported from Haywards Heath, England@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported@bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬
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Robert Drummond (@robertd1981) reportedUsual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk
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Alan Swanson (@Haggisguy) reported@bt_uk So how do i pay my bill? I cannot login to pay it?
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MatCo (@btcmateus) reported@bt_uk @danprofit21 Internet is down again! CR8 2JA
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Gillian Smith (@GillianSmith16) reported@bt_uk @btcmateus The internet is down in CR8.
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Rural Record (@AnonEtc) reported@bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.
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DJ Dinamique 🇫🇷 🏴 💙 (@DJDinamique) reported@CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.
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LEILA (@leeelor) reported@bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.