BT (British Telecom)

BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grays, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grays, Borough of Thurrock, England 09/18/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Billericay, London, Romford, Gravesend, Orpington, Gillingham, Rochester, Dartford, Upminster, Dagenham, East Ham, Eltham, Barking and Basildon.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomBillericay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • KerenOrient Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostburgersuk Ghostburgersuk (@ghostburgersuk) reported

    @BTBusiness @btbusinesscare Having a horrible time organising a very simple installation at our premises. The service received thus far hasn’t been at all great and we’d like this issue resolved ASAP! Can you please help?

  • Babyleelee88 Leanne Whitworth (@Babyleelee88) reported

    @btbusinesscare Well I would like working internet as I have been a customer for over two years and when I get an upgrade or should I say so called update then told oh you have to wait 5 weeks for internet. Sorry but your not the only provider and if your not prepared to sort it i will

  • Ts03_ Theof7 (@Ts03_) reported

    @Babyleelee88 @btbusinesscare @virginmedia Wouldn’t switch, got virgins best box and it’s absolutely terrible. My tests show 200mbps but can’t load Instagram posts. Constantly dropping and horrible to use.

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @MarcAllera @bt_uk How can u expect me to pay for no service ....how...? I am not rich like you

  • DarthArse Darth Arse (@DarthArse) reported

    This is all just awful, but I won't accept @SkySports and @btsport taking the sanctimonious high ground that this has killed football for fans. You might not be the executioner, but you helped build the gallows.

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @SaaheraM @bt_uk Awful service

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

  • JoxSocial **** 💙 (@JoxSocial) reported

    If, as is being suggested, the European Super League is anti-competitive in anyway and rich Cee U Next Tuesdays just appoint themselves a position in the made up league and you are part of it by screening it, I will cancel all of my subscriptions to @SkySports @btsport @ManUtd

  • alynevans101 Alyn Evans (@alynevans101) reported

    @btsport You're a huge part of the problem

  • MrScarzy ry (@MrScarzy) reported

    @bt_uk worst provider ever. I’ve absolutely had enough with you. Stopped my services for no reason, and say you can’t reconnect until 5th may. WASTE OF MONEY