BT (British Telecom)

BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grays, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grays, Borough of Thurrock, England 01/05/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Brentwood, Dagenham, Gillingham, Loughton, Ilford, Rochester, Bexleyheath, Basildon, Romford, Barking, Wickford, Longfield, Abbey Wood and Chatham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBrentwood Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesalldis1 James (@jamesalldis1) reported

    @bt_uk have been receiving texts from you for over a month. No one on the phone will help as I’m not with BT. I want me number taken off.

  • Uthas1 υтнαѕ (@Uthas1) reported

    @bt_uk Yeah I did. Your representative was rude and told me to deal with the debt collectors.

  • MasterCal23 Callum Bates (@MasterCal23) reported

    @bt_uk Been without broadband for 5 days. 3 engineers out in 3 days. Numerous calls, finished off today by “Alan” - telephone resolution team - asking me “what do you want out of this?” and “We’re not giving out compensation”. Anyone who can actually help??

  • E_Wilford Emily Wilford (@E_Wilford) reported

    Day 2 of the new lockdown, here we go again... @BTCare my Wi-fi isn’t working. Please can you help?

  • TreborRolyat Rob Taylor (@TreborRolyat) reported

    @bt_uk Day 3 without broadband New/returning customer No urgency to solve issue Absolute disgraceful attitude from customer services

  • Alicelbee Alice edwards (@Alicelbee) reported

    @bt_uk 2/ They are elderly and have serious health conditions and it is frankly dangerous for them to be in a house with no means of communication to the emergency services and others. Why the delay?

  • H3NRYM4N アントニオ (@H3NRYM4N) reported

    Bad internet gonna drive me up a wall 🤢💀 @BTCare

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @bt_uk They can’t and we’ve known this from the 14th of December. You are giving me conflicting information because your phone support just said it’s up to them. You’ve broken many clauses within my contract. I will be cancelling and referring to ofcom/financial ombudsman

  • itsLoSingleton Lo(ner) ⌬ (@itsLoSingleton) reported

    @bt_uk your broadband is terrible we pay WAY too much a month for your service and hardly every get internet working the whole day. There's 1 person working from home and the internet doesnt even cover their needs.

  • amyewri Amy Wright (@amyewri) reported

    @bt_uk I cannot tell you how frustrated we are after weeks of trying to settle (ie get you to fix!) our final bill. After it was wrong, yet again, Nicola B promised to wipe all charges on 03/01. We’ve yet to receive a new bill with 0 balance. When will this happen?! What a joke