BT (British Telecom)

BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grays, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grays, Borough of Thurrock, England 05/14/2025 04:55

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, East Ham, Basildon, Upminster, Dagenham, Barking, Romford, South Benfleet, Gillingham, Woolwich, Abbey Wood, Ilford, Dartford, Thamesmead and Brentwood.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ra_ainsworth Robert Ainsworth (@ra_ainsworth) reported

    @ btsport turn down the pitch microphone at saints rugby

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @bt_uk If you private message or hey maybe call me you can read the length of my complaint!!

  • iant147 Ian Todd (@iant147) reported

    @bt_uk I've got BT broadband and have had issues with slow speeds for the last 4 months, nobody seems to know what the problem is

  • Affordll afford (@Affordll) reported

    @bt_uk Funnily enough we switched from you as we did not get anywhere near our promised speeds and had constant latency issues

  • petecole54 pete (@petecole54) reported

    @bt_uk Called back cancelled the deal and was then told that it would take 24hrs before she could cancel the original plan? What kind of system are you using that takes 24hrs? Or is this by any chance a scam to hope people give up? Disgusting behaviour. Wish I had made the calls.

  • realales109 Alexis Hulme (@realales109) reported

    @bt_uk hi there is a broken link on your website in my account both my mobiles show as ready to upgrade however when I click it it just loops back to the Home Screen

  • tomradley_70 Tom Radley (@tomradley_70) reported

    @jamesbrice20 Can’t believe that the internet seems to have stopped working in Wales in the last 5min? @bt_uk can you help?

  • joefinnegan_ Joseph Finnegan®™ (@joefinnegan_) reported

    Worst prelims ever?🤷 @btsport #UFCVegas22

  • ChibiLongy KITT 🏳️‍🌈 | Odio 👹 (@ChibiLongy) reported

    @bt_uk Terrible internet service. Can’t wait for fibre to be installed to my house.

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk I have received no help whatsoever, lie after lie after lie.