BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Grays, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Brentwood, Chatham, Abbey Wood, Stanford-le-Hope, Dagenham, Billericay, South Benfleet, Aylesford, Rochester, Ilford, Sidcup, Romford, Thamesmead and Dartford.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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ken (@uk12345) reported from Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Mark Perry (@longfella31) reported from Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Marc Karbaron (@Karbs1961) reported from Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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George Mann (@sgfmann) reported from Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Pete (@PeteMcCaffery20) reported from Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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ken (@uk12345) reported from Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Graham Allen (@original_addick) reported from South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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jim lee (@jimbo888) reported from East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Antonia (@Flaminhaystack) reported from London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Ian Maxwell (@IanMaxy94) reported from Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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farah says (@Farah_Lou) reported from Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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George Mann (@sgfmann) reported from Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Sean Kerrigan (@seankerrigan) reported from Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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jim lee (@jimbo888) reported from East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Christiana Petrou (@chrissiemoux) reported from Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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Michael Webb (@Spiderwebby2904) reported from Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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ken (@uk12345) reported from Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Amy Pearson (@amypearson2406) reported from Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Marc Karbaron (@Karbs1961) reported from Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Toby (@7Ten) reported from Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TheHippyHippo | Photo (@HippyHippoPhoto) reported
@shezallo2012 @SkyHelpTeam @BTCare Only been a customer for 15 hours and unfortunately already seen the same issue. Everything else stays connected (incl. previous Freesat and Apple TV boxes). Watching Sky response to this with interest...
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nicola syme (@nicolafife) reported
@bt_uk been trying to speak to someone since Friday- every number I get out through to the worker says wrong dept and transfers me. Live chat is not helping. Please advise! Poor communication.
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Andrea (@mustard_musings) reported
@bt_uk are you going to refund the DD that have taken even though I'm no longer a customer? It has been over a week since I spoke to customer services.
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Shelle Cormack (@Shelle2605) reported
@bt_uk your complaints service is shocking. Wait 5days for someone to phone, for them not to be able to help and then close your complaint even when you ask them not too. No complaints team either. Multiple issues and no one seems to be able to do anything!
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Jack Duncan🔻🏳️🌈 (@JackDunc1) reported
I hope them and everyone at @btsport understands the nature of the 'family values' trope. If not, may I suggest you stop pretending to support the #RainbowLaces campaign?
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Chloe Chaplain (@ChaplainChloe) reported
@bt_uk Hi; I don’t have a landline so don’t know the number. It’s my whole road though - everyone with BT or EE - so must be an area-wide issue?
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Christopher May - just.... make... it... STOP! (@chrismayLU) reported
If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; yesterday Sunday Times reported @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! You'll be paying thorugh the nose!
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Chris (@chrisdd89) reported
My @bt_uk reward card doesn't appear to have tracked via the @UswitchUK offer. Help pages seem fairly sparse on this issue, it's like you don't want people to contact you re this... I appreciate this being sorted soon.
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uta (@Isaac27McG) reported
I thought my uni WiFi was **** until I came home to @bt_uk WiFi, utter **** house from them
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Paula Moore (@12pmoore) reported
@bt_uk asking for a friend - she has been without broadband for a number of days, self employed and customer service were no help. Please advise what she needs to do ASAP