BT (British Telecom)

BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Grays come from postal codes RM17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grays, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grays, Borough of Thurrock, England 02/22/2025 13:45

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Dagenham, Woolwich, Dartford, Stanford-le-Hope, Gravesend, Chatham, Swanscombe, Abbey Wood, Rochester, South Ockendon, Barking, Billericay and Upminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • enlyth enlyth (@enlyth) reported

    @bt_uk you have a service outage in TN2 postcode, is there any information anywhere about how long this will take?

  • woodlandsteward Woodland Stewardship (@woodlandsteward) reported

    I'm not a #ChelseaFC supporter but Robbie Savage sounds like another broken record tonight. So self-righteous about the red card and penalty for Milan. Such a boring commentator. Wasn't much as a player either. Why #BTsport are employing him? Surely someone better @RobbieSavage8

  • WelshSpur07 Kevin (@WelshSpur07) reported

    @ItsWhitehouse @btsportfootball @btsport Still the same despite a couple of calls. I’m changing to Virgin 360 on Saturday so I’ve got fingers crossed this may help…

  • MattIPv4 Matt Cowley 🎃 (@MattIPv4) reported

    @bt_uk y'all okay? Just had the broadband die, and y'all help pages are completely scuffed too...

  • jcrossland Jonathan Crossland (@jcrossland) reported

    @btsport your streams are often out of sync. Ac Milan game is out of sync, but the man city game was fine. It's about 3+ seconds out.. please fix

  • silcock dαи รilcσck (@silcock) reported

    @SlugJC @btsport Iv never know a former professional footballer, know nothing about football

  • AdamLFC1892 AdamLFC1892 (@AdamLFC1892) reported

    @btsport Why is your App terrible? I pay £25 a month for it and all it does is crash constantly..I don't think I've ever watched a 90minute game of football without having to reset the app

  • PeterGa75249839 Peter Gale (@PeterGa75249839) reported

    I pay for @MLBTV . I pay for @btsport if I understand it mlb sold my rights to watch the postseason to BT who enforced a blackout and then didn’t even show todays first game. Somebody is letting me down.

  • MattIPv4 Matt Cowley 🎃 (@MattIPv4) reported

    @bt_uk I would check that page, but as I said, y'all's help pages are scuffed. The raw HTML loads, but all the JS/CSS is redirected to a maintenance page...

  • tallboyjim Sir Jimbo (@tallboyjim) reported

    @bfafleck @bt_uk Big corporations aren't bad when it all works but are universally **** when they go wrong. Not enough staff, not enough flexibility or accountability, too much inconsistency. They watched "computer says no" on Little Britain and used it as a business model.