BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (12%)
-
E-mail (7%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Ilford, Swanley, Rochester, Chatham, Barking, Orpington, Wickford, Dagenham, Chigwell, Billericay, Gravesend, Gillingham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
-
jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
-
La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
-
jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
-
Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
-
Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
-
Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
-
Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
-
Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
-
La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
-
Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
-
Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
-
Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
-
Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
-
Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
-
Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jaci Stephen
(@welshjaci) reported
.@bt_uk Hi, I have an urgent situation about a broadband installation that was put in the wrong place and it really has to be moved ASAP as it is interfering with building work. There is nowhere on the site that deals with this. Are you able to help, please? Desperate!
-
Ellen Moreton
(@MoretonEllen) reported
@bt_uk Hello, I want to cancel I don't want to renew
-
Phil Cooper
(@Philcoops) reported
@bt_uk poor service on BT Sport kept losing contact with the router. We're back to square one
-
Rima Bhuptani
(@BhuptaniRima) reported
@bt_uk I have raised a complaint with you and added the mobile number you need to call me on to resolve it but yet in your trail for the existing complaint it says you will call me on my land line which you cut off when it wasn’t agreed? It’s clear what number you need to ring.
-
Woodmysta
(@woodmysta) reported
@bt_uk Need help signing into my webmail. It's an old bt business email that I've paid to retain. Where do I go to sign in please?
-
Dylan Jones
(@dylanjonesCAFC) reported
@bt_uk your wifi is so ******* **** it makes me want to off myself yet again cutting out non stop stupid stupid company
-
Caryanne
(@Grumpcake) reported
@bt_uk trying to renew broadband but every time I log in the page is completely blank. Are you having problems with your website?
-
lucinda melcher
(@LucindaMelcher) reported
@bt_uk is there a way to speak to a human for broadband issues? phone no doesnt give option any more just ' tests the line' but broadband still poor, discs not working
-
Joanne Dean
(@dean_joanne) reported
@bt_uk But you’ve cancelled the service effective immediately
-
Jene
(@jene_86) reported
@bt_uk please can somebody help. Ive had an email and text to say my reward is ready to be claimed and when I log in there isn't anything there?? Where is my reward?