BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Ilford, Rochester, Romford, Stanford-le-Hope, Chatham, Orpington, Gravesend, Wickford, South Benfleet, Brentwood, Gillingham, Swanley and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Marshall 💙
(@GYMarshy) reported
@btbusinesscare I placed an order on 23rd December and was told I would hear back within 2 business days. Followed up by email last week and still have not heard anything. Can you help please?
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Gary Milton
(@RedDogGaz) reported
@bt_uk Well yesterday's issue seemed to be fixed. But hub crashed about 9.15 this morning and has only just started working. There is a catalogue of faults on my line. I need internet access to work from home. Please get this fixed.
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Jayne Johnson
(@CelebrantJayne) reported
@weeyin13 @bt_uk We have had the same problem up our lane (5 properties) ... BT claim it is the lines that are old and need replaced (but they don't do it!) ... they have also said they would send out a new router to me (twice) and once to a neighbour ... we have never received them @bt_uk
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jane mason
(@janexwaldorf) reported
@daniellegleadhi @bt_uk @LBC Ive had a fauly 11 weeks and they think this is normal!!! My internet doesnt work. Yhey are useless and customer service is apalling
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Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp @Ofcom Day 33 of no service.... Apparently getting switched on on weds, I won't be holding my breath. BT blaming Openreach and vice versa while the consumer suffers
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Tomexh
(@tomexh1) reported
@bt_uk Sorry Lisa, not your fault, I should have known better, the worst experience I have ever had and it made BT and Openreach look like professionals,
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CLARE THORNDYKE
(@Warebird69) reported
@BTCare I was wondering if there’s a known broadband issue within the NR3 area? My routers flashing red, I’ve tried restarting it.
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⚒MARK⚒
(@m4rk1964) reported
i’m thinking it ain’t a bad thing that i haven’t got BTsport, we could easily get turned over tomorrow ⚒
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Sharron-lee Honey 🔶
(@sharron_honey) reported
@bt_uk Yeah that’s great done that you tested the line said all is fine I’m back down to 4mbs then still dropping out, 10 years this has been going on, numerous eng. visits who report 10 till 5 min after they leave!!! Legally under UBO we should be getting 10mbs