BT (British Telecom)

BT (British Telecom) Outage Report in Grays, Borough of Thurrock, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grays, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grays, Borough of Thurrock, England 03/10/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Chatham, Romford, Chigwell, Loughton, Barking, Gillingham, Basildon, Dagenham, Orpington, Dartford, Gravesend, Rochester and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    @bt_uk where is the fabulous wi-Fi and internet service promised It’s like wading through treacle and this is 2021 Feels like I’m back in Dial-up days of a bygone era Sort it out - just a reminder it’s 2021 not 1999

  • ricrawson01 Eric Rawson (@ricrawson01) reported

    @Mcfcok71 @btsport Mc Manaman is an idiot.He also was one of the most idle and disinterested ‘players’ I’ve ever seen in a City shirt.He is THE reason I wouldn’t dream of subscribing to @btsport.

  • Varcs Paul Varcoe (@Varcs) reported

    Pretty appalled at @bt_uk response to a line fault. My mum who is 83 and shielding reported line not working last night and BT's response "we can get to you on the 25th Jan". Great, so now she is more isolated than a self isolater. Disgraceful.

  • JoPuzey Jo Puzey (@JoPuzey) reported

    @btbusinesscare Good Morning @BTBusiness our phone system is still not working correctly and is impacting our service delivery. I can’t get through to the technical team due to lack of staff which I understand in current times, however we need this resolved.Please could I get an urgent response?

  • PepperellLuke Luke Pepperell (@PepperellLuke) reported

    @bt_uk I don’t have Halo and was told on the phone I can upgrade but I’m not paying extra when it’s not my fault my service is not performing as expected

  • sxrxhjx sarah 🌻 (@sxrxhjx) reported

    @bt_uk Hi, I've just switched to BT & since my old number transferred to the new SIM I'm now getting a 'PDP authentication' error when I try to access data. I've tried resetting the network settings and taking my SIM out and waiting before putting it back in but neither worked.

  • Mcfcok71 StavPetrou BSc(Hons) Part time model (@Mcfcok71) reported

    @ricrawson01 @btsport Him and Danny mills, financially two of our worst ever signings

  • Horwichbloke19 Michael (@Horwichbloke19) reported

    @Mcfcok71 @btsport Madrid away last season is one that sticks in my mind. Sterling chopped down for a penalty "he's dived" Ramos professional foul on Jesus. "he's dived"

  • NotJimWhite1 Not Jim White (@NotJimWhite1) reported

    No objectivity, means absolutely no credibility, that was @btsport last night, you had Steve McManaman shouting NOOOO whenever Villa lost possession, and @rioferdy5 making a fool of himself in the studio, Is it any wonder your subscription numbers are so awful?

  • Stephen10772663 Stephen (@Stephen10772663) reported

    @bt_uk To be honest Alannah we have had enough of the issues, slow wifi speeds, I have records from speed tests for a month, you had an engineer out still had issues, you sent wifi discs out which only work on wireless mode1, but my skyq mini boxes only work on wireless mode 2 ???