BT (British Telecom)

BT (British Telecom) Outage Report in Hartley, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartley, Kent, England 01/15/2025 07:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hartley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, London, Barking, Thamesmead, Gillingham, East Ham, Dagenham, Upminster, Sevenoaks, Welling, Maidstone, Gravesend, Bexleyheath, Orpington and Rochester.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomChatham Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hartley, England

Latest outage, problems and issue reports in Hartley and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dino868 🏴󠁧󠁢󠁥󠁮󠁧󠁿Bev🇮🇪 (@dino868) reported

    Like many others, I've been switched by @bt_uk to their new 'digital voice' service which means I now can't use my landline if I need to without a new phone... are BT supplying these free of charge to customers now in this situation? 🤔 Plus if you have a power cut you're royally

  • _VTaylor Victoria Taylor (@_VTaylor) reported

    Sick of my internet cutting off, hasn't been this bad in months! And I'm on full fibre! @bt_uk

  • JWaltonRestorer Julia Walton - J.Walton Restoration (@JWaltonRestorer) reported

    Hi @bt_uk, having trouble finding a way to contact you with my tracking number for a returned bit of old kit, any chance I can send it you via DM, just had a message to say you've not received it and I don't want to get charged.

  • timobevan timbevan-19DESIGN (@timobevan) reported

    @bt_uk so im now on the Digital Voice. What do I need to do to make it work cos Wi-Fi is down atm?

  • gigi_0110 Gigi (@gigi_0110) reported

    Hi @bt_uk, I DM'd you but got an automated reply so not sure if the message will get to an agent. I keep getting reminder messages to return the old kit you kindly replaced, however I sent it back a few weeks ago and so am now worried about getting a charge. Please can you help?

  • marieb811 MARIE B (@marieb811) reported

    I’d love a contact number to discuss a new contract with @BTCare . #bttv Website not giving much away ? Any help.

  • r_merryl Rozz✨ (@r_merryl) reported

    @bt_uk morning, please can you help me, the BT hotspot in my area seems to just not be working anymore, it won’t even let me load up the login page? I need this fixed urgently if possible?

  • iNerdz_Jip Jip - IsolatedNerdz (@iNerdz_Jip) reported

    Yet another broadband fault @bt_uk - This is beyond the joke now, between sky and bt, no one can fix it. Can someone just provide me with a decent service. It's not like I'm in the middle of nowhere, I'm in Runcorn ffs. Sooner full fibre is installed the better.

  • LouiseMaciver1 Louise Tanner (@LouiseMaciver1) reported

    @BritishTelecom shocking cus service as usual. Double chrgd for BTsport (via Sky and direct with BT) genuine error. Receive final reminder/threat to pass to debt agency today (no previous bills)call up to sort &they are insisting I pay- although I’ve already paid for through Sky

  • WbaJord jord_wba (@WbaJord) reported

    @bt_uk why has my internet gone down for the 2nd day?