BT (British Telecom) outages and service status in Hartley, England

Problems in the last 24 hours in Hartley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hartley, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Chatham, Swanley, Bexleyheath, Orpington, Rochester, Dagenham, Maidstone, Gravesend, South Ockendon, Sevenoaks, Barking, and Gillingham.

City	Problem Type	Report Time
Grays	Phone	2 days ago
Chatham	Internet	5 days ago
Swanley	Internet	6 days ago
Bexleyheath	Internet	6 days ago
Orpington	E-mail	7 days ago
Rochester	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hartley, England

Latest outage, problems and issue reports in Hartley and nearby locations:

• 
  Neil (@neilbays) reported 21 seconds ago from Wainscott, England

  @JimmyStone_ Down load the BTSport app

• 
  Alister FULTON (@baldybeardyguy) reported 5 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  Adam Pearce 💙 (@adampearceuk) reported 11 minutes ago from Longfield, England

  Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

• 
  Alister FULTON (@baldybeardyguy) reported 11 minutes ago from Rochester, England

  @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

• 
  Johan Larsson (@jlarsson89) reported 14 minutes ago from Eltham, England

  @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

• 
  Ramon Guthrie (@Ramonnavarro) reported 15 minutes ago from East Ham, England

  @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

• 
  Samuel Butler (@trip285) reported 16 minutes ago from Sutton at Hone, England

  Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 23 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

• 
  Andrew Raffan (@AndRaffan) reported 24 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Johan Larsson (@jlarsson89) reported 27 minutes ago from Eltham, England

  @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

• 
  Alister FULTON (@baldybeardyguy) reported 29 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

• 
  Janet E Baldwin (@JanetEBaldwin) reported 31 minutes ago from Sutton at Hone, England

  @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

• 
  LexFuturus (@LexFuturus) reported 31 minutes ago from Longfield, England

  Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

• 
  Andrew Youngman (@andrew_youngers) reported 33 minutes ago from Sutton at Hone, England

  @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

• 
  Kelly 💙 (@kelly20201983) reported 34 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Barry (@uksov) reported 39 minutes ago from Eltham, England

  @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

• 
  DaveB🇧🇼 (@DaveB_mcfc) reported 42 minutes ago from Longfield, England

  @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

• 
  Alister FULTON (@baldybeardyguy) reported 50 minutes ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  Jon Sadler (@Jonthemoney) reported 53 minutes ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  Johan Larsson (@jlarsson89) reported 58 minutes ago from Eltham, England

  @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TSLG13007 (@TSLG13007) reported 8 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Angry Bird Flies 💙 (@Rosiecat2) reported 8 minutes ago

  @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 9 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Rachel (@rachelleese84) reported 9 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  AP Rhondda (@ae_parry) reported 16 minutes ago

  @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

• 
  Shaun Burnett (@shaunburnett) reported 19 minutes ago

  @btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!

• 
  brody parker (@brodypa41649165) reported 20 minutes ago

  @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

• 
  Francesca Plimmer (@FranPlimmer) reported 26 minutes ago

  @btbusinesscare please push for @WeAreOpenreach to fix the lines. There are only 4 houses down. They are saying 15. The telegraph pole is ***** and intact. It just requires a fibre engineer. I believe we have been lied to on several occasions. This is having a detrimental impact.

• 
  The Canine Behaviourist (@cbehaviourist) reported 27 minutes ago

  .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

• 
  KingshillNo.1 (@The_pit_bing) reported 27 minutes ago

  @btbusinesscare youve emailed me every weekday for a week claiming to have called me and "went to voicemail" Lies, phone sitting beside me as I wait to promptly resolve ridiculous billing complaint. I reply to your "missed you" emails pointing this out You just repeat - disgrace