BT (British Telecom) Outage Report in Bicknacre, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bicknacre, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bicknacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (16%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Bicknacre, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Canvey Island, Chelmsford, Rochford, Brentwood, South Benfleet, Basildon, Maldon, Wickford, Southend-on-Sea, Latchingdon and Snoreham, Witham, Billericay, Rayleigh, Leigh-on-Sea and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island |
Internet | |
| Chelmsford |
||
| Rochford |
Phone | |
| Brentwood |
Internet | |
| Chelmsford |
Internet | |
| South Benfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bicknacre, England
Latest outage, problems and issue reports in Bicknacre and nearby locations:
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dmitry
(@ChicagoDmitry) reported
6. Called again. Finally got to explain the problem. Did so in great detail. Was told I'll get a call back with appointment details. Never did. 7. Called again. Explained the situation again. This was all new info to the rep (does @bt_uk not teach reps to take account notes?)
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𝑀𝒾𝓃𝒶⁷
(@Minsdipity13) reported
The way im going to flip out…was told internet would be fixed yet its six hours later and nothing only to be told they have closed and gone home?! So you left everyone without anything @bt_uk you call this a service? You cant even give a date it would be working again!! Useless.
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Jason M Thompson 🏴 🇪🇺
(@MrJasonThompson) reported
@bt_uk my broadband has been crashing all day, having to hotspot with my work phone, I need help ASAP.
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TheFootyFusion
(@TheFootyFusion) reported
@Rooneyfanatic @btsport He's horrible
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Andy Coleman
(@ATC32) reported
@BTBusiness @bt_uk Shocking shocking service. Promised installation 1st Sep now 28th Sep and my whole family and two businesses are hung out to dry. 5 calls & got put through to a call centre in India. All they can do is update that they've missed every deadline they gave given. Shocking experience
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Will 🇬🇧
(@WillUK2021) reported
@bt_uk Wi-Fi been down for the last 2 hours . Tried everything under the books but nothing is working. Please fix this issue w3 area
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Edmund Lovell
(@Lymphomaniac67) reported
@bt_uk we were fitted with a new modem/WiFi unit last week. We were told to keep the old one and that you’d send details of where to send it. To date we’ve received none. Can you help?
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Gareth Davies
(@GDavies1979) reported
@btbusinesscare Why, what will you do that countless people before couldn’t/wouldn’t Can you cancel my contract with immediate effect at no cost to me as I’m already out over £7k due to failures on your part?
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Dmitry
(@ChicagoDmitry) reported
At this point I'm relatively certain they're ***************. Tomorrow I intend to find out how fast they can process a service cancellation request. If anyone has a recommendation for a @bt_uk competitor that's somewhat competent, please let me know.
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Beth Harwood
(@quirky_brunette) reported
@bt_uk Relying on seriously unreliable hotspot just to be able to book the appointment. I just want to speak to a human about the issues but nobody is replying although your lines are supposedly open 'til 9pm. Please help. (2)