BT (British Telecom) Outage Report in Bicknacre, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bicknacre, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bicknacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Bicknacre, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Basildon, South Benfleet, Rochford, Rayleigh, Chelmsford, Billericay and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Internet | |
| South Benfleet |
Internet | |
| Rochford |
Internet | |
| Rayleigh |
Phone | |
| Chelmsford |
Phone | |
| Rayleigh |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Bicknacre, England
Latest outage, problems and issue reports in Bicknacre and nearby locations:
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JBranston
(@UncleBranston) reported
@bt_uk I have already spoken to your complaint department. They state I have a signal of 73 whilst Im looking at 53 on the screen. They dont want us to leave Halo1 yet the signal is low, telling us the Basic package will be half of this as we go back to copper. Shocking.
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pete
(@petecole54) reported
@bt_uk Called back cancelled the deal and was then told that it would take 24hrs before she could cancel the original plan? What kind of system are you using that takes 24hrs? Or is this by any chance a scam to hope people give up? Disgusting behaviour. Wish I had made the calls.
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Paul Hulse
(@RadioPaulHulse) reported
Anyone still having issues with @BTCare broadband?
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Isabella Catering
(@isabellaevents1) reported
@bt_uk I never was taking service. Because the account was never set up. Look back to first tweet. The hub is not damaged ! The box to send back is ! I just need a new one!!
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The Dashwood Studios
(@MrJDashwood) reported
@bt_uk @BTGroup can you explain why you offer compensation before an issue is fixed. 10 traumatic months dealing with you, which still hasn’t been resolved, My fibre was live for a week, it’s now off again and I’m opening post about the pathetic offers I’ve declined.
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Helen Weedon
(@HelenWeedon) reported
@bt_uk Not really, you have decided not to bother getting my parents up and running with a connection in their new home, despite them having no mobile signal and my Dad just out of hospital. You then don't return their call and now I'm being pushed from pillar to post.
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Helen Weedon
(@HelenWeedon) reported
@bt_uk no they were promised a call back within 20 minutes, over 5 hours ago. I'm now on hold but no-one is answering. I am really concerned that they are in the middle of nowhere with no connection. If my Dad falls again and can't get help, it will be BT's fault
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afford
(@Affordll) reported
@bt_uk Funnily enough we switched from you as we did not get anywhere near our promised speeds and had constant latency issues
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Neil Young
(@elderpegasus) reported
Explanation of types of home broadband in UK really is woeful. Openreach information is patchy, presumably as they don't sell to public, but @bt_uk and other ISPs then say less, and just using vague branding of "fibre". Finally think I've pinned down what gfast is, but ->
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Phyl Meyer
(@PhylMeyer) reported
@cowrin @btsport It should not be legal to fail to provide an entirely web based way to cancel (without human interaction) a service you were able to sign up for in that way