BT (British Telecom) Outage Report in Bicknacre, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bicknacre, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bicknacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Bicknacre, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Brentwood, Witham, South Benfleet, Basildon, Billericay, Southend-on-Sea, Stanford-le-Hope, Southminster, Wickford, Canvey Island, Rochford, Maldon and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
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| Brentwood |
Wi-fi | |
| Witham |
Phone | |
| South Benfleet |
Internet | |
| Basildon |
Internet | |
| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bicknacre, England
Latest outage, problems and issue reports in Bicknacre and nearby locations:
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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@Binmore
(@ginabinmore) reported
@bt_uk Will be looking forward to a refund for not having a service especially at the time of year
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Jack
(@_jackstamp) reported
@bt_uk why is ur WiFi in Dundee not working ??
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Kevin O'Sullivan
(@kevio81) reported
@bt_uk Seriously still not one lick of contact. I have been on hold for a combined 5.5 hours. Absolute joke of a company. I'm going to cancel the whole thing been a shambles from day one!
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Jem
(@coachjemjem) reported
@bt_uk I moved from Virgin to BT. No service since. Zero broadband for 2 days straight. On hold for over an hour and then the line goes dead. Twice now. Really disappointing. What’s going on? #bt
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PaulStPancras ⌛#NHS #COP26 #Rejoin #NoHS2 🇪🇺 ©™
(@paulstpancras) reported
@AgiBergman @AnyVan @bt_uk Call your local Councillor. Your local authority might be able to help.
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Djs
(@Dan78notts) reported
@bt_uk why can’t I speak to someone about getting my 94 year old nans phone line fixed today? Spent hours on the phone with no answer & Monday via the app isn’t good enough Surely you have emergency staff for the vulnerable?
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pitviper
(@daryl250478) reported
@bt_uk avoid bt broadband on the phone for 53mins still no answer had engineers out they ****** it up and made it worst yet bt are meant to be the main ones
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Marian Cosgrove
(@mariancosmik2) reported
@RuthieeL @bt_uk Like your Mum I live alone, but I don't have family, & friends live in other areas, so not close. There must be others like me. You know people will never ask for help, so what then
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Gail Wilde
(@gwilde104) reported
@OldTiredGrumpy @bt_uk I see the problem is over the water too. Three very frustrated gamers in this house...
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EmekaLagos
(@EmekaLagos) reported
@bt_uk Possibility of medical emergency with resident with NHS mandated shielding requirement. No phone. No broadband. Because BT and Sky screwed up communications. Takes 2 weeks to transfer service they say!