BT (British Telecom)

BT (British Telecom) Outage Report in Saffron Walden, Essex, England

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The latest reports from users having issues in Saffron Walden come from postal codes CB11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saffron Walden, Essex, England 01/19/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saffron Walden, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Saffron Walden and Haverhill.

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City Problem Type Report Time
United KingdomCambridge Internet
United KingdomSaffron Walden Internet
United KingdomHaverhill Internet
United KingdomSaffron Walden Internet
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • _AndyDP Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England

    @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zoecollinson Zoe Collinson (@zoecollinson) reported

    @bt_uk Wifi isn't working. I am connected via ethernet at the moment. However, I pay for wifi too, so this ongoing problem i've been having for months and being told it is fine its not, is not the service I am paying for!

  • Andrea_Worledge Andrea Worledge (@Andrea_Worledge) reported

    @bt_uk Yes. 4 days for a fix. I’m sick of this. When can I cancel with you please?

  • rhys_stephens10 rhys (@rhys_stephens10) reported

    @bt_uk your WiFi is so ***. moving to sky just to spite your crap WiFi signal. cut off for the 7th time in the past 5 hours. thank you.

  • clubdesheila nicola smith (@clubdesheila) reported

    @bt_uk shocking service once again from your company and being told no complaints department everyone just deals with their own? That can't be true!

  • sophb66 soph v. 1.8 (@sophb66) reported

    @hammer2090 @bt_uk Yeah I am learning that now....I should be working but BT refuse to help me. Maybe I should cancel my £75 direct debit I pay them for a service and part of that is customer service yet they don’t help me

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported

    @bt_uk I’m trying to connect to customer service since Friday and no one #answers. It’s a 30 minute wait every time and it’s annoying coz it never gets answered even if you hold for 30 mins.

  • 5uperSchar 🏴‍☠️ (@5uperSchar) reported

    @bt_uk can you help this persons problem with payment thanks

  • kerrieh12 Kerrie (@kerrieh12) reported

    @bt_uk So why did BT allow us to go ahead with an order if they knew we couldn't have it installed until 20th April? We have given our current provider a month notice as no one ever said it would be an issue to install? Why did no one tell us this?

  • maggsweb Chris Maggs (@maggsweb) reported

    @bt_uk Broadband been up and down all morning. Very frustrating when trying to work form home. Then I see BT engineers in the box up the road. Don’t know if this is a good thing or a bad thing, but it certainly explains the outages.

  • StruthersDavid David Struthers (@StruthersDavid) reported

    @bt_uk been trying to get hold of you guys using live chat since last Thursday and it keeps saying no agents available and only to call if urgent. My query isn’t urgent but could do with someone helping? Why is chat never available?