BT (British Telecom) Outage in Saffron Walden, Essex, England

@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

Foden played half the match Glenn. Coufal hands down MOTM #btsport

@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

@bt_uk Doesnt help in the slightest.

@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

@btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

@btbusinesscare 4 engineers later and still no apt service! Maybe you should show the engineers

@bt_uk We have everything on wi fi so this is an issue phones and devices for work.

@bt_uk any reason that the landline and connection is down in my area and the estimated fix time is Wednesday 30th over a week doesn't sound normal? I assume we will be receiving a refund for the time that its down!

@loggerz @bt_uk I've tired Vodaphone, sky and bt in the last 3 months and im having the same issues all the time

@bt_uk Hi We know the line is working but the speed isn't what we pay for the signal is shockingly intermittent and it is consistently dropping out?

The @AmazonPrime app on the @bt_uk set top box is the most glitchy, broken, crash-prone app I've ever come across. I just want to watch @JeremyClarkson corral some sheeps...

@btbusinesscare what a shocking service from BT all round! Service started going wrong March this year! 4 engineers later still not fixed! 5th engineer supposed to come today but no show! Having a small business this has been very costly for me! Now looking for decent provider!

@bt_uk my Internet and phone line is down and apparently your customer helpline is closed. What can I do?

@bt_uk is there any danger of giving me what I paid for? I can login to my Bt account, shows I’ve paid for a Bt sport monthly pass. Then when I click to watch tv just logs me out. Error WJ931. Complete waste of money and time

@btsport is there any danger of giving me what I paid for? I can login to my Bt account, shows I’ve paid for a Bt sport monthly pass. Then when I click to watch tv just logs me out. Error WJ931. Complete waste of money and time