BT (British Telecom) Outage Report in Haverhill, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Haverhill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Haverhill, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Newmarket, Haverhill, Saffron Walden and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Newmarket |
Wi-fi | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Wi-fi | |
| Haverhill |
Internet | |
| Saffron Walden |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Haverhill, England
Latest outage, problems and issue reports in Haverhill and nearby locations:
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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⚓Ian⚓
(@SeadogSpurs) reported
from
Great Yeldham, England
@BTCare my internet is down ??
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Simpson
(@Beckssim) reported
@bt_uk Why is it that when having delays you are not allowed to look into getting an alternative service without cancelling your original order as the system won't allow it? Could end up cancelling on going order to find the alternative is just as bad and you are back to square one
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Stephen Buckle
(@StephenJBuckle) reported
@bt_uk are there any issues in Suffolk? IP8 area? Seems very slow today!
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Elaine Tara Jennings
(@ElaineTaraJenn2) reported
@bt_uk why are customers being forced into digital VOIP? I live in a rural area, low broadband speed without carrying voice calls too. Regularly experience power outages, so no phone service. Surely a degradation of service should carry a bill reduction OR just DON"T DO IT
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Dr Joseph Scales
(@josephdscales) reported
@bt_uk I already called them and they said they couldn't help
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Nadaav
(@NadaavFilms) reported
@bt_uk Stop sending me junk mail about Digital Voice. You have sent me 30 letters and cards for a service no one cares about. Waste of paper, bad #environment #BAD_CSR
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Dr Joseph Scales
(@josephdscales) reported
@bt_uk I have bought a voucher for access to BT hotspot, but am informed that this doesn't make me a customer even though you have taken my money.
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Sandra Trott
(@themistral) reported
@bt_uk Sandra Trott, 11 Tanners Way CM3 5PU, GB26123765 - i've had a number of cancelled orders it would seem - none of which I am aware have been down to me. It seems the activation date may have held this time, but please could you check? Thanks so much!
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Laura
(@LauraM082) reported
@bt_uk hi, our broadband has been down since the 30th Jan - we have the mini hub which has been very patchy with its working. Now that’s not working & our broadband still isn’t fixed. Not really the best customer service at the mo!
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MissSeaPeaches
(@MissSeaPeaches) reported
@bt_uk Internet keeps going down since Friday. Is there an issue in north Kent? Utterly frustrating as rely on wifi calling and internet to work to do our jobs!
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Dr Joseph Scales
(@josephdscales) reported
Nice to know that @bt_uk cannot offer any technical support whatsoever for hotspot users who are not also BT customers. Avoid the service if you need to access the internet without continuous faults and no recourse for customer support or even complaints