BT (British Telecom)

BT (British Telecom) Outage Report in Haverhill, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haverhill, Suffolk, England 08/09/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Cambridge, Newmarket and Saffron Walden.

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City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomNewmarket Internet
United KingdomBury St Edmunds Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • Cameraman_Tye Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineMillett Pauline Millett (@PaulineMillett) reported

    @bt_uk just the absolute worst - why advertise home moves? Just state that you can’t do them, that the customer is likely to be without Wi-Fi for several days and then you’ll completely mess up the first bill and charge for 3 lots of Broadband. #falseadvertising #StressEnhancer

  • carefree_al *** ⭐️⭐️ (@carefree_al) reported

    @bt_uk more lies from BT. Told to direct message the details of my issue which I did. Then told I would be contacted first thing today but again nothing. Absolute joke of a service.

  • BigDaveLUFC Big Dave G (@BigDaveLUFC) reported

    @bt_uk Thank you. Please look at the correspondence from today only, never mind the days before 😡 Please make sure I’m the first visit. No internet, it’s impossible for us to will never mind watch Netflix or sport etc. I’m so pi***d off I can’t begin to tell you

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk when you’re disabled you’re ignored, you’re deemed not important, they think cos you’re disabled you’re stupid. Well I’m not. I had cancer, sepsis, fibromyalgia, and ME - none make you stupid they just incapacitate you - even though I have little strength I’m fighting u BT

  • annwyrdrnk CM (@annwyrdrnk) reported

    @bt_uk I can't while my BT internet crashes through the 24 hour mark being down :(

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk so, my usual broadband speed is 3-6 mbps, which is pathetic!! Since it snowed, it has dropped to next to nothing but you say everything is fine, which is complete BS. Tied to a terrible contract and you won't help. I just wanna watch football but the stream buffers 4eva..

  • Ailbhetweets Ailbhe (@Ailbhetweets) reported

    @bt_uk no internet since Weds, have been promised various fix dates and time, all missed and now you can't even give a fix date!! SW16!

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk This is the problem today - we are controlled by corporates who have no interest in people but just profits. Three months fighting BT. I’ve never thought otherwise than to vote Tory so I’m not against business I’m against the cold hearts who run them! @guardian @Telegraph

  • EllieJacksoncl1 Ellie Jackson clarke (@EllieJacksoncl1) reported

    @bt_uk haven’t had any internet connection since the 14th. The app is just saying the same thing everyday. Is there any update cause I don't understand why I’m paying for a service that doesn’t work?

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @morganhuw @bt_uk Shocking service Morgan. Expected much better from BT. Been a customer for many many years. Standards have really dropped now though. Much have spoke to around 15 different people regarding this.