BT (British Telecom) Outage Report in Haverhill, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Haverhill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Haverhill, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Bury St Edmunds and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Phone | |
| Bury St Edmunds |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Haverhill, England
Latest outage, problems and issue reports in Haverhill and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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⚓Ian⚓
(@SeadogSpurs) reported
from
Great Yeldham, England
@BTCare my internet is down ??
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TvT
(@Trevor_Tau1) reported
@bt_uk I don't want to be compensated for loss of earnings, but you need to appease me as a customer, at least cancelling my bill for the month or something along those lines. Fault ref # is VOL013-718284185548.
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Sheena Davies
(@SouthZeal) reported
@bt_uk My elderly dad’s broadband has broken again after 4 days! That’s over 100 days without service now. Are you waiting for him to change provider so you don’t have to compensate him for this appalling service?
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Graham Bell
(@ElBongo87) reported
@bt_uk . Worst Broadband service available. No service for over a week, no call backs and no compensation because they failed to book appointments and call backs. Totally disgusting worst service ever. Do not go with them at all.waste of time and over priced money
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Andrew Shaw
(@AndrewS32704070) reported
@bt_uk No I've nothing to hide. Answered just after 2 hours and then another hour to log, again the fault. Where there is industrial action you need to bring I'm adequate support from India. And for vulnerable elderly people saying just use online chat is unforgivable. @Offcom
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Atomic_chops
(@Atomic_Chops) reported
@bt_uk your call center Quality staff need to sort their stuff out because the state of these calls to customer service and sales is unreal thank god I'm not a customer I'll just stay where I am because who could be dealing with BT staff brutal I say how is quality missing it
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AllZeeZ
(@AllZeeZ) reported
@bt_uk Once again a massive thank you to #LukeinLincoln. When everyone else was refusing to help me, he turned things around. What did he do? He provided me great customer service, he provided me a solution that ensured I had a running wifi, he made sure to stay in contact.
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Simon Briggs FRAS
(@darkmatter111) reported
What's the point of your complaint's system BT you close a case just in the hope it goes away. Utter joke, my BT engineer appointment put back yet another month @bt_uk @OpenreachHelp #BTarerubbish
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Brian Roos
(@brian_roos) reported
@FromLe2 Oopsie, bit of pressure there on @btsport all of a sudden. Poor taste on this segment
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Emma Monckton
(@elm1968) reported
@btsport how hard is it to get someone to answer a question!! On hold once for 18 mins. Now 11 mins. Plus a detailed ‘chat’ with nothing solved. I WANT TO CANCEL. SHALL I JUST STOP DD!!! You’ll soon contact me when you want my money!!
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Graham Bell
(@ElBongo87) reported
@bt_uk . Had my wife crying after surgery due to their customer service being disgusting and promises not being kept. Waiting weeks for a manager call back to get a normal advisor to say manager has looked and decided no.