BT (British Telecom) outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Haverhill, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	Internet	22 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  Chloe Hipwood (@clowee) reported 45 seconds ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

• 
  Tyler Thurston (@Cameraman_Tye) reported 1 minute ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

• 
  ⚓Ian⚓ (@SeadogSpurs) reported 9 minutes ago from Great Yeldham, England

  @BTCare my internet is down ??

• 
  Martin Wheatley (@wheatley_martin) reported 13 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  James bartlett (@Darkestfrost) reported 14 minutes ago from Haverhill, England

  @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

• 
  Angie Shatford 💙 (@angie_shatford) reported 22 minutes ago from Saffron Walden, England

  @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 33 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  James bartlett (@Darkestfrost) reported 35 minutes ago from Haverhill, England

  @bt_uk Doesnt help in the slightest.

• 
  💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported 38 minutes ago from Halstead, England

  I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

• 
  Ian Farrell (@eyefarrell) reported 38 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  Paul (@paulhayward200) reported 38 minutes ago from Haverhill, England

  @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

• 
  Martin Wheatley (@wheatley_martin) reported 39 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  James bartlett (@Darkestfrost) reported 41 minutes ago from Haverhill, England

  @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

• 
  neil leverett (@neil_lev_sport) reported 43 minutes ago from Steeple Bumpstead, England

  Foden played half the match Glenn. Coufal hands down MOTM #btsport

• 
  James bartlett (@Darkestfrost) reported 44 minutes ago from Haverhill, England

  @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

• 
  James bartlett (@Darkestfrost) reported 47 minutes ago from Haverhill, England

  @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

• 
  Paul (@paulhayward200) reported 49 minutes ago from Haverhill, England

  @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

• 
  James bartlett (@Darkestfrost) reported 50 minutes ago from Haverhill, England

  @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

• 
  James bartlett (@Darkestfrost) reported 50 minutes ago from Haverhill, England

  @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

• 
  James bartlett (@Darkestfrost) reported 51 minutes ago from Haverhill, England

  @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JARVIS (@grantjarvis666) reported 3 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  🐕📚 (@jaye_lass) reported 4 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  Nix's (@nickinoonoos) reported 7 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  e-solutions (@esolutionsltd) reported 8 minutes ago

  @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

• 
  carol bell (@carolbe33933864) reported 11 minutes ago

  @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

• 
  moz💤 (@tinnie31) reported 11 minutes ago

  @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  arthurbikemad (@arthurbikemad) reported 15 minutes ago

  @btbusinesscare This issue is still bot resolved. I find it hard to understand why BT fail to see my issue, I was sold WiFi handsets, there are no WiFi handsets, we now have limited range, BT are now suggesting that I am the issue. Payment is canceled and I still have no resolve. HELP.

• 
  Andy Mich (@MrAndyMich) reported 16 minutes ago

  @bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.

• 
  Rory MacLeod (@OnThe4and) reported 22 minutes ago

  @btbusinesscare My phones are down again!