BT (British Telecom)

BT (British Telecom) Outage Report in Haverhill, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haverhill, Suffolk, England 12/04/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Haverhill, Saffron Walden, Cambridge and Halstead.

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City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Wi-fi
United KingdomHaverhill Internet
United KingdomSaffron Walden Internet
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • Cameraman_Tye Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineLong2020 Pauline Long 💙 (@PaulineLong2020) reported

    @bt_uk It says it's down with estimated fix tomorrow at midnight.

  • accuracypolice accuracypolice (@accuracypolice) reported

    @bt_uk You have plenty of tools to measure internet speeds yourself. The service I am receiving is utter garbage, and it's abusive to the degree BT is the only supplier available in this building. Be proactive if you care.

  • AyeBorders The Right Honourable Sir AyeBorders (@AyeBorders) reported

    Hi @BTCare Yet again we have an issue with our Internet access. In fact now we have no landline telephone access either. Postcode TD1 1LN

  • Coco66619 Coco666 (@Coco66619) reported

    @bt_uk Yes I will take the complaint to the Ombudsman. If inflation is growing up to 10% and families need to reconsider expenses, not sure how BT can justify to lock in their customer base to a long contract. I am starting to be Resentful to your brand and can't wait to be out..

  • accuracypolice accuracypolice (@accuracypolice) reported

    @bt_uk can I have internet for 5 minutes, today? your service is constantly down. I got no less than 5 different IPs today. Internet speed down to a trickle. And constantly falling down for even an hour. What a joke of a company. And I am a joke in all the zoom calls thanks to U!

  • KaiLeeder Kai (@KaiLeeder) reported

    @bt_uk Hi BT. Have a 4G home hub. The network has been down for weeks. Assume because the EE network is also down. Your call centre keep trying to test a phone line. We don't have one. Just the 4g hub. Seem to be going in circles so who do we call for support?

  • 81damd tweetsensation (@81damd) reported

    @bt_uk Done that on phone passed to wrong team twice. Such terrible service and stuck with you as you shave a monopoly on new build.0/10

  • emilylinka Emily Linka (She/her) ♿️🏳️‍🌈 (@emilylinka) reported

    @ziahlunar @bt_uk Unfortunately I hate literally no option to change as they’re the only available service where I live. It genuinely terrifies me to think what could be happening to other more vulnerable disabled people with abusive carers.

  • judeymood Judith Lee (@judeymood) reported

    @O2 are ridiculous. Left o2, my numbers ported over,happily used with @bt_uk then O2 put a bar on the number as claim outstanding bill? Can't use MYO2 as I have no numbers, can't verify me on phone as stupid security Q, can only go into a shop? Archaic. Terrible company. Avoid!!

  • microphonemayne Ed Mayne (@microphonemayne) reported

    @adamsummerton @btsport It's a point gained, because you can't drop what you've never held.