BT (British Telecom) outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Haverhill, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	Internet	19 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  James bartlett (@Darkestfrost) reported 5 minutes ago from Haverhill, England

  @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

• 
  💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported 9 minutes ago from Halstead, England

  I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

• 
  Paul (@paulhayward200) reported 11 minutes ago from Haverhill, England

  @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

• 
  James bartlett (@Darkestfrost) reported 14 minutes ago from Haverhill, England

  @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

• 
  James bartlett (@Darkestfrost) reported 16 minutes ago from Haverhill, England

  @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

• 
  Angie Shatford 💙 (@angie_shatford) reported 17 minutes ago from Saffron Walden, England

  @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

• 
  Chloe Hipwood (@clowee) reported 26 minutes ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

• 
  Paul (@paulhayward200) reported 27 minutes ago from Haverhill, England

  @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

• 
  James bartlett (@Darkestfrost) reported 29 minutes ago from Haverhill, England

  @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

• 
  neil leverett (@neil_lev_sport) reported 30 minutes ago from Steeple Bumpstead, England

  Foden played half the match Glenn. Coufal hands down MOTM #btsport

• 
  Tyler Thurston (@Cameraman_Tye) reported 37 minutes ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

• 
  Martin Wheatley (@wheatley_martin) reported 37 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  James bartlett (@Darkestfrost) reported 38 minutes ago from Haverhill, England

  @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

• 
  Ian Farrell (@eyefarrell) reported 41 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  James bartlett (@Darkestfrost) reported 43 minutes ago from Haverhill, England

  @bt_uk Doesnt help in the slightest.

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 45 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  James bartlett (@Darkestfrost) reported 45 minutes ago from Haverhill, England

  @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

• 
  ⚓Ian⚓ (@SeadogSpurs) reported 46 minutes ago from Great Yeldham, England

  @BTCare my internet is down ??

• 
  Martin Wheatley (@wheatley_martin) reported 53 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  James bartlett (@Darkestfrost) reported 55 minutes ago from Haverhill, England

  @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  liverpoolsnumber9 (@jorgeosbo) reported 5 minutes ago

  @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

• 
  Andy Mich (@MrAndyMich) reported 5 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  John O'Connor (@thereal_JOC) reported 6 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Julie Bingham (@jcbing) reported 8 minutes ago

  9pm on a Friday night and my internet speed is 24mbps 🙄 it’s honestly never anywhere near what I pay for @bt_uk @BTCare

• 
  Asif Rana (@HounslowParking) reported 10 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  AJ69 (@AmandaJ07927690) reported 10 minutes ago

  @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on

• 
  Trainstation Fitness (@tsfitness2) reported 12 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

• 
  nigel drew (@nigeldrew486544) reported 12 minutes ago

  @btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 12 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  AlecH (@Alec0475) reported 13 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?