BT (British Telecom) outages and service status in Swaffham Bulbeck, England

Problems in the last 24 hours in Swaffham Bulbeck, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swaffham Bulbeck, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swaffham Bulbeck, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely, and Somersham.

City	Problem Type	Report Time
Cambridge	Phone	4 days ago
Cambridge	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Swaffham Bulbeck, England

Latest outage, problems and issue reports in Swaffham Bulbeck and nearby locations:

• 
  James bartlett (@Darkestfrost) reported 3 minutes ago from Haverhill, England

  @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

• 
  James bartlett (@Darkestfrost) reported 6 minutes ago from Haverhill, England

  @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

• 
  Katharine Rosenstiel (@fredngingermad) reported 10 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  James Wright (@jameswright2004) reported 15 minutes ago from Witcham, England

  @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 22 minutes ago from Cambridgeshire, England

  @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

• 
  Paul (@paulhayward200) reported 24 minutes ago from Haverhill, England

  @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

• 
  Raymond Docwra (@RaymondDocwra) reported 24 minutes ago from Fordham, England

  Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

• 
  James bartlett (@Darkestfrost) reported 25 minutes ago from Haverhill, England

  @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

• 
  James bartlett (@Darkestfrost) reported 27 minutes ago from Haverhill, England

  @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

• 
  DANYE WEST (@dangmcguinness) reported 27 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

• 
  Ian Miller (@millerbowler) reported 27 minutes ago from Fordham, England

  @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

• 
  Guey-Mei Hsu (@MeiKHsu) reported 28 minutes ago from Cambridgeshire, England

  @bt_uk what’s going on with the internet service in Cambridge??

• 
  Martin Wheatley (@wheatley_martin) reported 28 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 29 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  Claire Jones (@redhatphoto) reported 33 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  Samuel Carvalho (@SamCarvalho) reported 34 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Ian Farrell (@eyefarrell) reported 35 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  James bartlett (@Darkestfrost) reported 39 minutes ago from Haverhill, England

  @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

• 
  Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported 55 minutes ago from Ely, England

  Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

• 
  Tyler Thurston (@Cameraman_Tye) reported 60 minutes ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann Palmer (@AnniePShoreham) reported 6 minutes ago

  @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

• 
  Vicky Johnson (@VicJohnson04) reported 7 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

• 
  David Sinfield (@omotforest) reported 14 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  Gary Banks (@Banksie_FB5) reported 15 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Amy Lou (@Lashes_N_Ink) reported 19 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Rocket (@UppaRocket) reported 22 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Brian McLachlan (@Brian_McLachlan) reported 23 minutes ago

  @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

• 
  Shama Women's Centre (@shamacentre) reported 23 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 24 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  Ann Beck (@ann_beck) reported 35 minutes ago

  @BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams