BT (British Telecom) Outage Report in Swaffham Bulbeck, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swaffham Bulbeck, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swaffham Bulbeck and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Swaffham Bulbeck, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Cambridge and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Wi-fi | |
| Ely |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Swaffham Bulbeck, England
Latest outage, problems and issue reports in Swaffham Bulbeck and nearby locations:
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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kelli packham
(@KelliPacham) reported
Is anyone else having any problems with @bt_uk ? Been trying for an hr to get on the internet with my ipad and nothing abd when i check my tv it’s not even bringing my apps up?
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⚫ Tony Clifton
(@bobbychariot) reported
Yet again @virginmedia can't deal with me over the phone, telling me to call back on Friday. Yet again, being charged for a service I'm not even using any more, having had @bt_uk fibre up and running for the last ten days. Pathetic, frankly - although I guess it's a good earner..
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Rogerio Linica
(@RogerioLinica) reported
@bt_uk I am sorry too, but this don’t solve the problem and is not a excuse for make her wait for calls or visits from @BTGroup that failed to many times.
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Chloe 🌟
(@ChloeWatkinsG) reported
@bt_uk paying nearly £60 per month to have WiFi in one room. After 1.5 hours on the phone, the best your employees could offer was for us to pay MORE money (£25 extra per month) to get WiFi that we are already paying for? We are paying a premium to get substandard service.
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Catherine the ANA
(@ANA2RVN) reported
@CPD_Solutions @wendyjnevins @bt_uk Really sorry you’re having all this trouble Wendy 😞
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Thomas Aske
(@Taske1) reported
@btbusinesscare I’ve already cancelled the order, I just wanted you to know how **** the service is.
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Computer Rescue Ltd
(@KentITsupport) reported
Absolute joke of a company @bt_uk . Here we are another 5 days later and STILL NO INTERNET, no follow up, no customer care call, nothing. How on earth are you even still in business? Honestly, if there is a telecoms company out there that can assist, please feel free to contact.
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Adrian Nolan
(@AjFOH) reported
@btbusinesscare absolutely ridiculous service from you all !!! Nearly 2 weeks no phone line . Worst service ever !!!!
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MAW Holmes
(@MAW_H) reported
@bt_uk The entire road have. Often. Some have even been told it’s fixed despite the unattached wires and lack of pole. Also - when a team of BT engineers turn up, take down the wires, and the pole, it ought to be reasonable to assume BT are “aware” of it.