BT (British Telecom) Outage Report in Ely, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Newmarket and March.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Newmarket |
Internet | |
| March |
Phone | |
| Ely |
Phone | |
| March |
Phone | |
| Ely |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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truckintrader 🏴
(@truckintrader1) reported
@bt_uk Your an absolute joke, you have just installed full fibre for my next door neighbour but I’m not allowed it because I’m already a customer, but I can upgrade onto the plan I’m already on for a extra £20 a month, seriously!! Absolute jokers
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Jackie Cooper
(@JackiePRCooper) reported
Really @bt_uk ? Trying to query a bill and your rude operator hangs up on me? After going through endless phone system 3 times?
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Elizabeth Mistry
(@ElizabethMistry) reported
@bt_uk Thanks Laura - but what if the customer wants to buy a specific EE product (a special type of sim) available at a joint @EE / @bt_uk store please?
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Gareth Eldridge
(@cardiffhobbitt) reported
@bt_uk Please can you help with an urgent question\contact details on porting a number FROM BT (not cancelling my account). Our business has been without a number for 15 days. Please help! #bt #Service #CustomerService
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Richard Gillard
(@RickyBaby321) reported
@bt_uk Currently, I cannot get a dial tone &, when I call myself from my mobile, I get a message saying I'm on the phone. The last time I had this problem I dialled 1471 after the problem had cleared and I was told the last caller was 343 173. That's my own number! Not amused!
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Alejandro Piquer
(@piquer251190) reported
@bt_uk I already did it, and same issues. I reset my smart hub and connect again but doesn't work , the connected for few minutes and after down again . Is really frustrating @bt_uk
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Nigel Cheshire
(@colonelmustard) reported
My @bt_uk broadband has been down for 2 days despite two engineer visits. On the line to them now, estimated wait time “half an hour”... Good job I have nothing better to do.
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Marcus Nash
(@norfolkbirdtour) reported
@bt_uk We were told on 13th it would be fixed *BY* 17/12 - and it wasn’t! Stayed in yesterday hoping in vain for an engineer. Still nothing today, still waiting. Will be a week on Sunday, with no phone line. Very poor service!
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ᴮᴱ sarah ⁷ ˢᵘᵍᵃ
(@secondsofsarah) reported
@teeg4n_ @bt_uk hope your problem gets sorted.
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Paul Cartwright
(@PaulyCartwright) reported
@bt_uk Login not accepted in MyBt app on Android. Been ok for months but now says no account linked to my email!