BT (British Telecom) Outage Report in Southery, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southery, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Southery, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Brandon, Downham Market and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Ely |
Internet | |
| Brandon |
Internet | |
| Ely |
||
| Downham Market |
Phone | |
| Ely |
Community Discussion
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BT (British Telecom) Issues Reports Near Southery, England
Latest outage, problems and issue reports in Southery and nearby locations:
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Andrew Roseblade
(@andyroseblade) reported
from
Downham Market, England
@bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit
(@romeo8800) reported
@bt_uk Rohit khanna 55 petworth gardens UB109HH Bt sport ultimate had the issue. Picture went green and pixelated and no sound. By sport HD channels were okay.
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Curtisdude123
(@curtisdude123) reported
@btsportrugby @btsport Excited for this but can’t help this will be hugely bias. Not 1 Scot on the panel which means huge English Irish and Welsh bias. Should of had 1 of each nation on the panel.
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Gary Scott
(@StretfordEndG) reported
@bt_uk why am i being charged when you cannot offer me a service ? and then i ring up for help and advised its going to be over 30 mins but i bet you will still charge me for the service of not HAVING TV... #cancel
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Smiley
(@S829567) reported
@VodafoneGroup @O2 how 2 do customer service by @bt_uk - I miss a payment & am disconnected cos their app fails, they agree they’re at fault. After 40mins on phone they ‘compensate’ me by not charging a late payment fee or a reconnection fee! Ooh I feel special # CustomerService
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clare whyte
(@clare_whyte) reported
@bt_uk after chatting to you about a new router, you suggested we move from a business to a resi account. however, we have lost access to our btconnect email of 20+ years😞. Is there a way this can be kept active? Can we pay or can we switch back to business & cancel new package?
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💜 IDI 💚 Steph 💜
(@Cib0t) reported
@bt_uk It's always blue, only the boosters go red. Also our main issue is latency. Which every technician ignores. The latency is so bad it can range 20-3000 in seconds. It does this all day. But none of your technicians know what to do about it or spot it.
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Rob Ormsby
(@gardenvespa) reported
@suziperry @btsport @btsportmotogp Twitter seems by far to be the worst place for it.
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Darren
(@darrenhealy_) reported
@bt_uk Hi, is this account able to provide customer service? I have DM'd.
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Caroline Baker
(@carolinecbaker) reported
@bt_uk is there any point in having a landline ? Every call I get now are thieves trying to get my bank details ! This week : fake calls from BT my wifi is about to fail, TAX office I am about to be arrested, accident claim & D&G renewal of appliances cover, POST OFFICE parcel
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Jason
(@Janso95) reported
@bt_uk I was expecting to have an engineer visit today but I have no idea if anything was done. I didn't even receive a text confirmation of my appointment booking. So now I'm going to be without service for even longer.