BT (British Telecom) Outage Report in Southery, Norfolk, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southery, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Southery, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Wisbech, Brandon and Downham Market.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
||
| Ely |
Phone | |
| Wisbech |
Internet | |
| Brandon |
Wi-fi | |
| Wisbech |
||
| Downham Market |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southery, England
Latest outage, problems and issue reports in Southery and nearby locations:
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.
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Andrew Roseblade
(@andyroseblade) reported
from
Downham Market, England
@bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Cordingley
(@GaryGcor) reported
@bt_uk Hi, I was supposed to have fibre fitted on the 1st of this month. It required trunking upto the building. This has been completed. I then received a new date which was for tomorrow. Today I have received a new date for the 24th of February🤬 This is unacceptable. How do I cancel?
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Ryan Adam
(@RyanAdam55) reported
@bt_uk again a clown service told twice today engineers would be here between 1-6pm and no show?? People wasting there time waiting for the engineer again!! Inept service disgraceful customer service and have the audacity to ask for a cancellation fee to get out of contract!
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Saintsmith80
(@saintsmith80) reported
@SouthamptonFC @btsport @btsport rely don’t think of away fans when selecting matches at stupid kick off times
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Mitch
(@MichaelAdlem) reported
@HenryTu08657579 @phil_soskin @bt_uk Damn, so how do you explain the rising temperatures? Or the greenhouse effect?
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Jamie Adams
(@Jaybyname) reported
@bt_uk Been a bit of a shocking experience as a new customer to be honest with you
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Henry Tudor 👑 🏴
(@HenryTu08657579) reported
@bt_uk end peoples carbon footprint who believe in this crap
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Louise Hainsworth
(@LouHainsworth) reported
@btsport Is anyone else having a problem with BT Sport not showing the right things ?
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Festive Gray Z
(@Gray__Z) reported
@bt_uk @AndersonAerial1 I still need help
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Kat
(@keepongoing_kat) reported
Been 5 months since @bt_uk came to "fix"my digital phone problem and couldn't. Still can only get a signal in my landline in one room. Not helpful when I have multiple sclerosis and can't run when the phone rings. £64 pm for a landline that's ****
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Mark Moore
(@Offroada) reported
@bt_uk No replies for days - just want confirmation that our order is being handled. Poor show