BT (British Telecom) Outage Report in Southery, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southery, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Southery, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Brandon, Ely and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Phone | |
| Ely |
Internet | |
| Wisbech |
Total Blackout | |
| Wisbech |
Internet | |
| Downham Market |
Internet | |
| Downham Market |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Southery, England
Latest outage, problems and issue reports in Southery and nearby locations:
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Jones
(@AnncJones) reported
@bt_uk Order wasn’t placed I wanted to review it before I agreed to sign for another 24 months. I have your Wi-Fi, phone, TV box and subscribe to your sport, shoddy customer service. I wanted advice not to be talked down to. I will but not today, not wasting anymore of my weekend on BT
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk "That's your BT tv service enabled" 2 weeks later, still no BT streaming channels working. Why can't I watch BT TV streaming channels? "Your line isn't fast enough, so it isn't enabled" But you are billing me for it. " your refund will be in your bank within 7 days"
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Fial4
(@fial4) reported
@bt_uk BT is the new supplier and you’ve have around a months notice, the new connection was booked in for today and you have cancelled their current connection with talktalk. They were notified of the issue on Friday evening and will have now have landline from today. Can you help?
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Sunil Samarasinghe
(@sunilxmas) reported
@bt_uk I’ve had continual issues with buffering on my subscription sports channels and am now having further issues following a stable couple of months after a replacement BT Box was provided! My last fault reference was VOL013-676602360819 and closed at start of June. Next steps??
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Dal
(@dalveenmahal) reported
@bt_uk my home hub is flashing pink for the second time in a month. Used your text service and says I need an engineer as there is a fault. So now I’ve got no internet until when exactly? And how will I be reimbursed?
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Darren Brown
(@DazzyBrown) reported
@bt_uk I’ve had no internet at SK14 since 11 any issues?
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Paula Hughes
(@Phughes3) reported
@bt_uk It would be nice if someone could deal with compensating my 85 year old dad for his 10 days with no service and having to buy a pay as you go and credit so he was able to call for assistance?
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Tanya Miller
(@tanya_ldn) reported
@bt_uk having SO many issues with our wifi signal in our house! We’ve upgraded to the full package and since then our signal has been ever worse! Constantly dropping out! finding it SO hard to work! I want a refund for the upgrade amount as well as this fixed!
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Brettanwee
(@brettanwee) reported
@btsport Please fix the app for android so that it doesn't exit the player completely and start again whenever I change apps or lock my phone, it's a real first world problem.