BT (British Telecom) Outage Report in Southery, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southery, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Southery, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Wisbech and Downham Market.
City | Problem Type | Report Time |
---|---|---|
Ely | Wi-fi | |
Wisbech | Wi-fi | |
Downham Market | Internet | |
Ely | Internet | |
Wisbech | ||
Ely | Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Southery, England
Latest outage, problems and issue reports in Southery and nearby locations:
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Gem Walker
(@tigwalker83) reported
from
Outwell, England
@BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Culbertson
(@charles_farles) reported
from
Isleornsay, Scotland
@DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.
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Gareth wall
(@waalli90) reported
@bt_uk Hi. Sorry. Had to pop out. The problem has never been from exchange to router. Someone suggested radio interference causes the dropouts. Thanks for sending another disc. I have used the app to position before.
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Mark Barnett
(@mbarnett87) reported
Karen Carney is an awful commentator / pundit. There are plenty of other female commentators who could do a much better job. #BBC, @btsport, @btsportfootball, @primevideosport
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Peter Hague
(@Todhague) reported
@bt_uk Hi there Is there a way we can get in touch with customer service or tech support? We've been having issues connecting our tv to the internet None of the available advice has worked, but we can't find a way to get in touch We've been unable to access several channels for months
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John Cosgrove 🇪🇺
(@DrJohnCosgrove) reported
@bt_uk Thank you so much for checking, Sharon. Each time the connection drops, I reset hub and client. The problem then happens again when I next use iPlayer. It is not a speed issue.
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Alec Murrell 💙
(@AlecMurrell) reported
@bt_uk Missed the second half of the Wasps game because of it - frustrating. Tried resetting router but seems it’s a problem external to us.
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Dion
(@Dion34339272) reported
@bt_uk How can I cancel my BT Sport online ?
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Wookie
(@ThugWookie) reported
@bt_uk usin the Windows BT sport app now is givin me micro stuttering, is this a known issue. Didn't use too before app update.?
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Michael Thompson
(@Mikey2004) reported
@bt_uk can I get FTTP installed at BT635FS? Speeds the last 2 weeks have been awful
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Life of Iron
(@Life_Of_Iron) reported
@bt_uk hi, who or where can I check for broadband outages, my internet has gone down 12 times today already