BT (British Telecom) Outage Report in Brandon, Suffolk, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Brandon, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford, and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford
|
Internet | 24 days ago |
|
Brandon
|
Phone | 2 months ago |
|
Thetford
|
Phone | 3 months ago |
|
Downham Market
|
Internet | 4 months ago |
|
Downham Market
|
Internet | 4 months ago |
|
Thetford
|
Phone | 5 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Doe Grass (@DoeGrass) reported from Southery, England@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Nicola Daykin (@NicDaykin) reported from Northwold, England@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Gemma Walker (@tigwalker83) reported from Downham Market, England@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Kate (@kateloudavies) reported from Watton, England@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Neil Groves (@NeilMegaGroves) reported from Mundford, England@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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iDifficult 💨 (@IChewPorridge) reported from Watton, England@bt_uk Broadband service working fine. Eventually times out logging in.
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Gemma Walker (@tigwalker83) reported from Downham Market, England@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Gemma Walker (@tigwalker83) reported from Downham Market, England@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Kate (@kateloudavies) reported from Watton, EnglandWhen you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Nicola Daykin (@NicDaykin) reported from Northwold, EnglandCannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Danny V (@danzell33) reported from Downham Market, England@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Lord Porridge (@IChewPorridge) reported from Watton, England@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Raymond Docwra (@RaymondDocwra) reported from Fordham, EnglandFair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Ian Miller (@millerbowler) reported from Fordham, England@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Mark Toole (@Markt_87) reported from Wimbotsham, England@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Simon Daykin (@SimonDaykin) reported from Northwold, England@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Madelaine Halabi (@madhalabi) reported@bt_uk just had tests run on our broadband as lost signal. Seemed hub is issue - now hearing others in the area also lost internet at 8.30pm too. Can’t be a coincidence. Can this be checked please?
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hazelnc (@hazelnaomi1) reported@bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?
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B e t h a n y S a r a h (@itsbethanysarah) reported@bt_uk Yes please! Our connection is awful.
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Russ Michaels Consulting (@RussMichaels) reported@btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.
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Ermias Tenaw (@ermiastenaw) reported@bt_uk Why are you cutting off internet service without someone asking for termination? My internet is stopped without me asking for termination within hours of receiving an email in the middle of a night which I haven't requested at all. Now I'm told to wait for nearly 2 months.
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Elvis Bueller (@ElvisBueller) reported@btsport your commentary was bloody awful. So negative to @mcfc hope that get's it right up ye!!!!!!
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E van Deventer (@irvsbird) reported@bt_uk It never does though. It's always like that.
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MaryAkwaboah-Koomson (@Amma_Afra) reported@bt_uk we signed up for your internet in November 2020 it’s now almost end of feb and we are STILL waiting for service after you randomly cancelled on us twice! This is poor service. We currently have no internet and your engineer didn’t turn up yesterday as promised yet again!
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matthew barnes (@hatterallhill) reported@bt_uk If its a crap connection, no doubt it's a BT connection
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Nicola Lester (@Delilah64) reported@bt_uk A few hours later and Wi-Fi is dropping all the time on my laptop. I’m in the next room to the router location, so it shouldn’t be a signal issue. I’m really at my wit’s end with this now. It’s so hard to do anything with Wi-fi when it’s dropping in and out all the time. 😩