BT (British Telecom) Outage Report in Brandon, Suffolk, England
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The latest reports from users having issues in Brandon come from postal codes IP27.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Brandon, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Brandon and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Phone | |
| Thetford |
Phone | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone | |
| West Dereham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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fuey
(@hongkongfu3y) reported
@bt_uk Thanks. Isn’t that just for landline numbers tho?? Will contact the support team on the other link
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JW 🇬🇧
(@littlemissj74) reported
@bt_uk Thank you Eileen. However I recall sending it back well over a year ago because it had broken (a replacement was due to be sent) just before lockdown. When Covid hit I forgot to chase up and never got replacement.
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Mike Moore - Mike Moore Ents - Surrey & Hants PAT.
(@MikeMooreDJ) reported
@bt_uk Thank you for all your help guys, problem sorted. Her in doors happy it's working, sad she lost her recordings, but hey, I have wine, and can't hear her ....... bliss
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SamanthaR
(@Samanth84648051) reported
@MarcAllera @EE @bt_uk On a daily basis more and more services are reliant on WiFi, there are a number of businesses in postcode NN12 8PL which cannot fluidly function due to unstable, erratic and at times, non-existent connection 😤😡 URGENT HELP REQUIRED!!
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☠︎ 𝐜𝐡𝐚𝐢𝐧𝐬 & 𝐰𝐡𝐢𝐩𝐬 𝐞𝐱𝐜𝐢𝐭𝐞 𝐦𝐞. ☠︎
(@STORMSEDUCTION) reported
@btsport please tell me why your service is deciding to buffer every 2 minutes through WWE? I’m not paying £25 for you to waste my patience and my time.
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fuey
(@hongkongfu3y) reported
@bt_uk Thank you. Apparently engineers are ‘upgrading the network’, service to be back to normal in 11 hours!
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Kevin Tucker
(@Ktuck_79) reported
@Bethannestagram @bt_uk That’s not on, especially if you’ve already told them! I can get help internally if nothing gets sorted, so just let me know and I’ll see if I can get someone to help
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Mike Moore - Mike Moore Ents - Surrey & Hants PAT.
(@MikeMooreDJ) reported
@bt_uk It's following well, a cheeky rioja. would you like an off the cuff techie Q ?? Can BT hubs be used as wireless access points?? Primary hub, connects to a power con, 2nd power con connected to another hub, for a wireless connection. Poor mans Mesh.
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Joanne
(@JoanneG_UK) reported
@bt_uk need clarification regarding an order and request to return equipment I haven’t received yet and have had problems getting listened to via chat and phone. Is it possible to DM?
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SamanthaR
(@Samanth84648051) reported
@MarcAllera @EE @bt_uk Feeling extremely perturbed after viewing EE’s latest advert where Kevin Bacon is remotely shaving Tom Ellis’ face on a mountain range. EE’s claim of network coverage anywhere but yet no coverage in NN12 8PL - we have no stable WiFi connection and only 2G mobile connection! 😡