BT (British Telecom) Outage Report in Brandon, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Brandon, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Brandon |
Phone | |
| Thetford |
Phone | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk I was a happy broadband customer for a number of years. I wish I hadn’t moved my mobile as the quality of service from my broadband is not replicated with my cell phone. It used to be good until that mast went active. Why? What are you going to do about it?
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Jeremy Davies
(@DaviesJeremy) reported
@bt_uk Shocking service #wedontcare - moved 93 year father-in-law from @VodafoneUK / - they disabled copper line (which was not requested - fall alarm system now failing) / account access broken / support is terrible and even they recommend that we should move to @TalkTalk !
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Jo Jackman
(@jackman_jo) reported
@bt_uk PLEASE can someone contract me from the UK! that will actually help and Understand. i am sick of hours of patronising and robotic replies for a very serious matter !
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Jeremy Davies
(@DaviesJeremy) reported
@bt_uk We have spent already 8 hrs in calls with BT / lots of broken promises. Also I see that link you provided is trying request access full access to my twitter account #SCAM
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Richard Crash Brown
(@RBrown260) reported
I’ve been waiting since last Friday for someone to call me back……not very good customer service @bt_uk
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Russ Jones
(@WyreVanHire) reported
@btbusinesscare So @btbusinesscare, in the mean time, that will 7 DAYS OF LOST LANDLINE. We are a vehicle hire company and @bt_uk has stopped any new customers from contact us and the existing customers are on there own if there's any issues. I'll just sit here and wait.........
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Jay 🏳️🌈
(@JayR_Xx) reported
@collyer_thomas @bt_uk Lost contact with a friend almost 6 days ago cuz of internet. I am seeing reports and complaints galore about outages across the UK. I am in Canada and outages this long would never be tolerated. All your ISP’s seem to be trying to say there’s no issue and just blame others.
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LizzyMack
(@LizzyinEcosse) reported
@bt_uk 5 yrs ago I was given the landline number of a local business which ceased trading years ago. I get daily calls from people looking to make a booking. How can I get this changed? It's very annoying esp as some don't believe I am not them! Pls help!
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Jessica Nicholson
(@Jessicasparkelz) reported
@bt_uk I send them and email and then you have my email address then another team will send me junk by email absolutely disgusting behaviour from the UK’s worst telecom provider
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Rachel cameron
(@patsycameron) reported
@bt_uk HELP NEEDED! I’ve been on the phone for 8hrs+ phoned multiple times over the past few months & can never get anything resolved with your clueless team. I’ve now been told open reach is the issue & we can’t get an account, even though I’m an existing customer?!?!