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BT (British Telecom)

BT (British Telecom) outages and service status in Brandon, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Brandon, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brandon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Brandon, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford.

Community Discussion

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BT (British Telecom) Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

  • SimonDaykin
    Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • IChewPorridge
    iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • DoeGrass
    Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • millerbowler
    Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • Markt_87
    Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • NeilMegaGroves
    Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • danzell33
    Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • IChewPorridge
    Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • LauKParker
    Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

  • GFX2001
    Ian Robson (@GFX2001) reported

    @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

  • wendholden
    Wendy Holden (@wendholden) reported

    Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

  • alfordbrad
    Brad Hobson 🇺🇦 (@alfordbrad) reported

    @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

  • PeterNunn3
    Peter Nunn (@PeterNunn3) reported

    The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

  • MrsXXV25
    Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported

    @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

  • DanielFactor79
    Daniel Factor (@DanielFactor79) reported

    @bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

  • ramnishkalsi
    Ramnish Kalsi (@ramnishkalsi) reported

    @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).