BT (British Telecom) Outage Report in Brandon, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brandon, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Downham Market.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone | |
| West Dereham |
Internet | |
| Brandon |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Andrew Roseblade
(@andyroseblade) reported
from
Downham Market, England
@bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@David_cl5p) reported
@atcfrase @bt_uk hi fraser same here intermittent all day. service message on 0800-800-151 bt faults says major problems/outages our PO area. fix due in 2 hours (yeah right) #sigh
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James
(@itsmenialwork) reported
@bt_uk Log off social media. Problem solved.
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David
(@David_cl5p) reported
@R_Lufc_c @TalkTalk @bt_uk hi richard. I had the same problem, in late 2020 with openreach customers eg talk-talk trying to take my line off me. Bt info'd me & I rang them and got them to stop my line being taken over. However it kept happening again & again, 4 times in all before 1/
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Richard Cookson
(@R_Lufc_c) reported
@TalkTalk Hi Jo, I have spoken to your customer service but they cannot find an order without a account number (we didn't place the order so don't have one) they advised @bt_uk can provide it but they also say they can't. Not sure what to do but can't work tomorrow. Thanks
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PurrVsage
(@VsagePurr) reported
@bt_uk I guess hanging up is standard practice. I figured a genuine apology and an update on our issue would be more appropriate... How dare I expect so much.
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jacqui hogg (jake)
(@boss__hogg) reported
Get @bt_uk’s halo 3 broadband they said, never loose connection they said……. LIES!!
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Kate O'Neill
(@K8ON) reported
@bt_uk my 92 year old grandmother's phone line has been down since last Thursday. It's the only way we have to contact her. Many, many made calls to you emphasising the urgency and still no one seems able/willing to help?
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PurrVsage
(@VsagePurr) reported
Dear @bt_uk Your few good advisors let down by other who are just rude and unhelpful. Day 10 with no Internet. All I get is a text message saying I'll be contacted in 2 days. Now my temp hub has now been turned off.. Guess I'll wait another 24hrs, 48hrs or wait is it 72hrs?
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Joe Taylor
(@taylorjoe6289) reported
@bt_uk hi do you have an outage in FY8 area? Broadband currently down but not showing online
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Gareth Terrace
(@garethterrace) reported
credit where it's due, Openreach were insanely helpful here. Your turn @bt_uk - can you help me out with this? I'm the "computer person" in the family so my reputation is at stake here!