BT (British Telecom) outages and service status in Brandon, England

Problems in the last 24 hours in Brandon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

• 
  Ian Miller (@millerbowler) reported 6 minutes ago from Fordham, England

  @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

• 
  Kate (@kateloudavies) reported 9 minutes ago from Watton, England

  @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

• 
  Raymond Docwra (@RaymondDocwra) reported 14 minutes ago from Fordham, England

  Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

• 
  Gemma Walker (@tigwalker83) reported 22 minutes ago from Downham Market, England

  @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

• 
  Simon Daykin (@SimonDaykin) reported 24 minutes ago from Northwold, England

  @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

• 
  Danny V (@danzell33) reported 30 minutes ago from Downham Market, England

  @bt_uk didnt think youd get back to me either, very poor service on your behalf.

• 
  Kate (@kateloudavies) reported 31 minutes ago from Watton, England

  When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

• 
  Nicola Daykin (@NicDaykin) reported 33 minutes ago from Northwold, England

  Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

• 
  Doe Grass (@DoeGrass) reported 37 minutes ago from Southery, England

  @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

• 
  Lord Porridge (@IChewPorridge) reported 42 minutes ago from Watton, England

  @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

• 
  Gemma Walker (@tigwalker83) reported 47 minutes ago from Downham Market, England

  @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

• 
  Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported 47 minutes ago from Downham Market, England

  @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

• 
  Neil Groves (@NeilMegaGroves) reported 48 minutes ago from Mundford, England

  @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

• 
  Mark Toole (@Markt_87) reported 48 minutes ago from Wimbotsham, England

  @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

• 
  Andrew Roseblade (@andyroseblade) reported 50 minutes ago from Downham Market, England

  @bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?

• 
  Nicola Daykin (@NicDaykin) reported 50 minutes ago from Northwold, England

  @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

• 
  DANYE WEST (@dangmcguinness) reported 52 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

• 
  Gemma Walker (@tigwalker83) reported 56 minutes ago from Downham Market, England

  @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

• 
  Lau (@LauKParker) reported 57 minutes ago from Thetford, England

  @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

• 
  iDifficult 💨 (@IChewPorridge) reported 59 minutes ago from Watton, England

  @bt_uk Broadband service working fine. Eventually times out logging in.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roibeard Mhuiris (@RMhuiris) reported 6 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

• 
  Carl Meah (@MeahCarl) reported 7 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  Professor Bu’Ger De Fino ™️🥶 (@maskcempt) reported 8 minutes ago

  @maisiethetortie @NLeespeaking We (@bt_uk) have to ‘send a text’ to the 3rd party mobile phone that IS working, so we can continue this conversation about the actual BT landline not working. We’ll spend the next 15 mins sending silly codes to the only WORKING telephone !

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 10 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  gusto beats (@gusto_beats) reported 15 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

• 
  Roibeard Mhuiris (@RMhuiris) reported 15 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  andy carson (@andy_carson101) reported 16 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  Mr Gray (@Monetization26) reported 19 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Sev (@Sevka_T) reported 21 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Sem Essessi (@SemiEssessi) reported 22 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.