BT (British Telecom) Outage Report in Brandon, Suffolk, England
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The latest reports from users having issues in Brandon come from postal codes IP27.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Brandon, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Brandon |
Phone | |
| Thetford |
Phone | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Dave
(@DuweeDavisII) reported
@bt_uk I've sent a DM, but I'll be honest, given the current nothingness BT customer service seems to provide, I'm not expecting miracles. It seems the entire process is hamstrung by the monopolists at OpenReach.
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Dale Aitkenhead
(@DaleAitkenhead) reported
@bt_uk They rang (Aiden) they can’t fix the fault and advise I have to have a new number !! I’ve had the same number for 11 years & all my service providers have it as well as parents. It’s ludicrous tbh …. So much updating to do and we’re bound to forget someone.
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vfx.zeal
(@VfxZeal) reported
@bt_uk i have had the same issue in August with my router flashing purple. And now again, 4th October, again even with the replacement router it has started to flash purple again? What is this? I’ve contacted the technical support team, they said an engineer was meant to get it
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Matthew Dave
(@DuweeDavisII) reported
@bt_uk If I were a conspiratorial man, I'd say this was a deliberate ploy to prevent escalation: Give me a couple token days of internet, PROVING you can just turn it on, making me drop the complaint, then go right back to doing what BT does best: Not provide service.
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Steven Ansty
(@palmersears) reported
@bt_uk I've moved house today and was assured our broadband would switch over with us by 9pm, all I needed to dp was plug my router in at my new house. Sadly it's still not working yet, can you check and see what's wrong?
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andy whyte 🏎
(@whyteuk) reported
@bt_uk nope. never have.
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Sarah Moss
(@sarahhargmoss) reported
@btsport Watching the Jays game and the audio is all over the place - not synced to the action. Lagging behind but sometimes ahead! Can we also have the strike box back plz? Fix please!
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Joseph
(@itsjosephguise) reported
@ManUnitedZone_ @btsport He’s great. He just has stretches sometimes where it looks like he couldn’t give a ****
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stuart webb
(@stuwebb72) reported
@btbusinesscare No. I’m one of his regulars who was worried he had to keep telling people cash only and losing business. I helped him talk to your support team, who offered the £50 for him to buy a mobile dongle himself
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Heather Hull 🇺🇦
(@HeatherHull2u) reported
@bt_uk we have been waiting since 29 Sep for you to connect our broadband. Today we waited in for 5 hours for an engineer to visit - a no show. Shocking lack of customer service, yet you continue to take our money for a non-existent service. #ripoffBritain