BT (British Telecom) Outage Report in Brandon, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brandon, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Downham Market.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone | |
| West Dereham |
Internet | |
| Brandon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@RamblingSailor) reported
@Shore_It_Up @bt_uk I eventually gave up and deleted all email addresses associated with my #bt account as was getting so much garbage on a daily basis. And clearly no algorithm and/or AI filtering so went to major email provider.
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Dee
(@Dillzie) reported
I am unable to work from home, and @bt_uk suggests I should work at a friends house. How about u get an engineer to fix the problem. It’s funny how no matter what system is down, or if there is any faults, your system to take my money always works.
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Dee
(@Dillzie) reported
@bt_uk when is this issue going to be fixed? It’s beyond *************** now. I spent 45 mins on the phone to customer service with no resolution.
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Sammy Curtin
(@SammyCurtin) reported
@bt_uk @Nathanb81236595 I need help my internet has been prematurely been cancelled by 3 weeks. Just returned to my flat to find that its already turned off. Tried restarting the router to make sure that wasn’t the issue. Please resolve ASAP I need to work tomorrow!
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Karen Astridge
(@KAstridge) reported
@bt_uk I am working from home, have paid for a decent service, but my internet keeps dropping out. Please can you sort this ASAP?
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Simon Wherry
(@wherrys) reported
@bt_uk Thanks, I have been checking that link for 5 days now. It just says we cant provide a date - please try again later. So no, it doesn't give any update! I know you are dealing with many issues right now - that's fine. But communicate expectations please....
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Ilse
(@IlseHoward) reported
@bt_uk can you please help? My neighbour’s BT cable hangs very low over my drive & has got caught 3 times now when workmen’s vans come on my drive. Neighbour has a chronic illness & relies on her phone for emergency calls & told me she’s contacted BT & BT refuse to help?
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Simon Wherry
(@wherrys) reported
@bt_uk I assume communicating with you here is as pointless as more standard means, but any update (whatsoever) on when the service outage in WR6 (since Saturday) will be resolved. Your total radio silence on this is appalling. @worcesternews
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S O’Marcaigh 🇮🇪🇬🇧🇪🇺🏳️🌈
(@SMarcaigh) reported
@bt_uk I placed an order on 24th Nov for line BB -tv and now I'm told I won't have svce until 18 Jan almost 2 weeks after my current supplier ends how do I cancel , much as I hate virgin I can get service within a week.
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Dee
(@Dillzie) reported
So @bt_uk broadband has been down since 4 o’clock and they are saying that I won’t have any service till 7th or December. The mediocre apology and the promise of a refund for the days without internet is diabolical.