BT (British Telecom) Outage Report in Brandon, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brandon, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Downham Market, Thetford and West Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone | |
| West Dereham |
Internet | |
| Brandon |
Phone | |
| Thetford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Andrew Roseblade
(@andyroseblade) reported
from
Downham Market, England
@bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TC
(@timralph30) reported
@bt_uk hi I have raised complaints to senior management re my previous service and you have the audacity to try to charge me £70 for a unpaid bill. Jog on I want ******* compensation of £100 your bt engineers .....
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James Grout
(@jamescgrout) reported
@OpenreachHelp New customer, been without internet for 1 month. On my 3rd engineer visit today who failed to show. BT can't book another appointment until Thursday, why is this? @bt_uk
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Scouser1988
(@Scouser19881) reported
@bt_uk so broadband been down in Liverpool area - wavertree all day. Check online and said should be fixed by 5pm. Now it’s saying 3.30 tomorrow. Ridiculous
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Deano
(@Deano_AFC_14) reported
@BTCare I called support this afternoon to sort out an extremely weird data breach involving a deliveroo driver asking for Wi-fi passwords, the member of your team I spoke to was brilliant, they were understanding and went through steps to try and help the situation
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk After so long of trying politely to decline and simply opt for the landline-only package they already had, the old person will eventually capitulate either out of not wanting to be rude, or having successfully been coerced into believing they really DO need this...
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Rich Allen
(@RichfromSheff) reported
@rantasaurusbex @HelpSheffield @bt_uk Ring tech support up, I know from painful experience that they're worse than useless in the majority of cases, but still give them a call.
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Si Hayton
(@halfblindboy) reported
@bt_uk who do I get in contact with when I wish to make a complaint about your company? I’ve had a fault for two months now and despite complaining to you I’m still no closer to getting it fixed
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Sarah
(@SarahGarth) reported
@bt_uk I needed to add 5GB of data to my mobile package earlier this month as I was away from home. Can you advise if I need to cancel this so I don't get charged again next month?
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Sarah
(@SarahGarth) reported
@bt_uk Could you possibly check if I have managed to cancel it please. Due to hearing loss I can't call you.
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Nathaniel Whessell
(@NathanWhessell) reported
@bt_uk internet says connected yet hub is flashing pink. Have tried resetting. Is there an issue? Postcode BN2