BT (British Telecom) Outage Report in Brandon, Suffolk, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Brandon, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford, and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford
|
Internet | 1 month ago |
|
Brandon
|
Phone | 2 months ago |
|
Thetford
|
Phone | 3 months ago |
|
Downham Market
|
Internet | 4 months ago |
|
Downham Market
|
Internet | 4 months ago |
|
Thetford
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
-
Danny V (@danzell33) reported from Downham Market, England@bt_uk didnt think youd get back to me either, very poor service on your behalf.
-
-
Nicola Daykin (@NicDaykin) reported from Northwold, EnglandCannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
-
iDifficult 💨 (@IChewPorridge) reported from Watton, England@bt_uk Broadband service working fine. Eventually times out logging in.
-
Lord Porridge (@IChewPorridge) reported from Watton, England@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
-
Gemma Walker (@tigwalker83) reported from Downham Market, England@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
-
Nicola Daykin (@NicDaykin) reported from Northwold, England@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
-
Kate (@kateloudavies) reported from Watton, England@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
-
DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
-
Kate (@kateloudavies) reported from Watton, EnglandWhen you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
-
Ian Miller (@millerbowler) reported from Fordham, England@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
-
Gemma Walker (@tigwalker83) reported from Downham Market, England@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
-
Mark Toole (@Markt_87) reported from Wimbotsham, England@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
-
Neil Groves (@NeilMegaGroves) reported from Mundford, England@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
-
The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
-
Raymond Docwra (@RaymondDocwra) reported from Fordham, EnglandFair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
-
Gemma Walker (@tigwalker83) reported from Downham Market, England@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
-
Simon Daykin (@SimonDaykin) reported from Northwold, England@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
-
DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Edward J Plum (@Eddie_Plum) reported@bt_uk Thanks for the reply, but it's been a Northern Ireland address for months. Potentially since the service was connected, judging by the Irish ads and bizarre map directions. Also, shouldn't I get a geographically correct IP regardless of how they're allocated?
-
DAVID GILLANDERS (@MINISR) reported@bt_uk No it’s not resolved and would like to talk to someone as it’s very frustrating to be a customer and treated as a fool
-
paul armstrong (@paularmstrong12) reported@bt_uk I have never had so much trouble setting up TV telephone and broadband I waited in alday last weds 10th for the engineer to cancel at 6 o'clock I have now waited alday today to just be told the order was cancelled this morning, I have been waiting for 3 weeks with out
-
Edward J Plum (@Eddie_Plum) reportedDear @bt_uk Why does my broadband connection have an IP for Northern Ireland when I live in Warwickshire? And how can I fix it so that online services are relevant?
-
Travelswithmyphone Rachel she|her (@travelswmyphone) reportedHi @bt_uk I've got no broadband (whole village seems cut off) but the only way to report it on your website is by sending a text with our landline number. I have no landline nor do neighbours. Surely this is a common problem. Help
-
Cornish Coxy🏴 (@Cornishcoxy) reported@bt_uk If only I did get help
-
Ali B (@just_ali_b) reported@_MissieBee @SkyHelpTeam @bt_uk My parents pay over £100 monthly for Sky (no idea how - I assume because they just left it being more elderly). Their internet is terrible (only decent in one room & catch-up takes forever to download). I pay half that with Virgin Media. Looking into for them as not impressed.
-
Wizz (@Wizz57058652) reported@bt_uk Doesnt matter now, I'm going ahead and cancel because I'm rejoining virgin media BT have been great, zero issues but the speeds you offer in my area which is the most populated in Grimsby just isnt enough thesedays In 2022 you really should be offering more than 70mb/s
-
Swadeshika Prusty 🇮🇳 (@soumeshika) reportedHello @HyperopticCS , I am tweeting this using @bt_uk broadband, Coz your’s which unfortunately I am a customer never works when its required. What would it take to work again after numerous fixes done as claimed by you ? Does this tweet downloads at ur place ?
-
DAVID GILLANDERS (@MINISR) reported@bt_uk 20 Kepplestone Gds AB154DH trying to get Fibre went on to Open Reach web site and it says it’s available then BT tell me no it’s not it’s a crap service