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BT (British Telecom)

BT (British Telecom) outages and service status in Brandon, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Brandon, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brandon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Brandon, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford, and Brandon.

Community Discussion

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BT (British Telecom) Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

  • millerbowler
    Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • DoeGrass
    Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • SimonDaykin
    Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • andyroseblade
    Andrew Roseblade (@andyroseblade) reported from Downham Market, England

    @bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • TheWobblyGamer
    The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • Markt_87
    Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • IChewPorridge
    Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • NeilMegaGroves
    Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • IChewPorridge
    iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • LauKParker
    Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • danzell33
    Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BillSco747
    Bill Scott (@BillSco747) reported

    @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

  • euanwab
    Euan (@euanwab) reported

    @asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!

  • zahidk
    Zahid K (@zahidk) reported

    @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

  • crypto_zenmonk
    crypto_collector (@crypto_zenmonk) reported

    @kwaker_oats_ We had bigger selling but did move down only 3-4% compared to 8% last week. I have feeling sellers in BTCare out of coins and we are in the 6 month accumulation territory, need some chaotic news to dumbe here before liquidating some shorts at 105k. Kek

  • MK_CAB
    MiltonKeynesCAB (@MK_CAB) reported

    @btbusinesscare IMP-161473302 - still unresolved despite being opened in first week of December. Escalated in January and still unresolved. We need a resolution , not updates advising us you're still 'working on it'. The impact on our clients isn't acceptable.

  • PhilipChalk
    Philip Chalk (@PhilipChalk) reported

    @btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!

  • cbehaviourist
    The Canine Behaviourist (@cbehaviourist) reported

    .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

  • rossdenholm980
    rossdenholm (@rossdenholm980) reported

    @bt_uk yet again kicked out again ******* like this is getting silly now my hub is years old and probably needs upgrading why when I call I can never speak to someone in person ? Simply not good enough so disappointed in you lot have some shame

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

  • CazMorgan5
    Caz Morgan (@CazMorgan5) reported

    @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?