BT (British Telecom)

BT (British Telecom) Outage Report in Mundford, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mundford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mundford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mundford, Norfolk, England 08/11/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mundford, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Swaffham, Thetford and Brandon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwaffham Internet
United KingdomThetford Internet
United KingdomBrandon Phone
United KingdomSwaffham Internet
United KingdomThetford Internet
United KingdomThetford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Mundford, England

Latest outage, problems and issue reports in Mundford and nearby locations:

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyJeffrey16 Andy Jeffrey (@AndyJeffrey16) reported

    @btbusinesscare is your broadband down? My TV is saying it can’t connect. I’ve switched off and restarted hub and at the mains. Can you advise please?

  • ajknightprop AJ Knight Sales & Lettings (@ajknightprop) reported

    @bt_uk How do I do that? The messages I am referring to are via you app I have now had an email saying you are closing my complaint - why?????

  • ginandfizz81 ginandfizz81 (@ginandfizz81) reported

    @bt_uk the most horrendous customer service trying to rearrange my bill after my father has passed away. I honestly have never felt more upset with anyone and your teams insensitivity is absolutely shocking. Shame on you all

  • AlgerianRelief Algerian Relief (@AlgerianRelief) reported

    @bt_uk really what is wrong with your service no broadband constant interruptions

  • _IAmNotANumber_ I.M.A. Freeman (@_IAmNotANumber_) reported

    @bt_uk I’m gonna phone once it’s been two weeks after the engineer has been. Constant drop outs and lower speeds than I should be getting. Engineer comes out “yep it’s fixed, no more problems” then it works fine for a few weeks before going back to square one. Fed up with it.

  • lesley219 Lesley (@lesley219) reported

    @bt_uk how can Bt agree a new contract with someone on the phone and then send something totally different in writing? Then you talk to someone to try and sort it, who says a mgr will call. Then mgr doesn’t call and you can’t get hold of anyone. Appalling customer svce

  • Powellblyth Toby Powell-Blyth (@Powellblyth) reported

    @bt_uk Ouch. That sucks

  • Powellblyth Toby Powell-Blyth (@Powellblyth) reported

    @bt_uk Did that. Tells me it won’t be fixed till 12th. Pretty shocking outage. Any idea on the cause? No earthquakes recently

  • bouncenyc bouncenyc (@bouncenyc) reported

    @bt_uk No payment issues with bt. However, they have terminated my broadband without informing me. Even bt customer service person can’t understand why and it happen. #bt. BT DOES NOT CARE.

  • ajknightprop AJ Knight Sales & Lettings (@ajknightprop) reported

    @bt_uk Complaint reference VOL013-709780679383 you haven’t even started dealing with my complaint!!