BT (British Telecom) Outage Report in Mundford, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mundford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mundford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Mundford, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford, Downham Market and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Thetford |
||
| Downham Market |
||
| Brandon |
Wi-fi | |
| Thetford |
Community Discussion
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BT (British Telecom) Issues Reports Near Mundford, England
Latest outage, problems and issue reports in Mundford and nearby locations:
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lou McWilliams
(@loumc231) reported
@bt_uk not happy. Ment to have internet access last Tuesday but still waiting for BT openreach to fix the pole but apparently you can't get into an unlocked back garden! And still waiting as they don't know when they will be coming out!. Not impressed.
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Guy Gozem
(@guygozem) reported
@bt_uk I do not want to add to the 9 hours I’ve spent on the phone to your connections team, who have it perfectly clear they will not bring the date forward. They are blaming Openreach, which BT owns. Please find somebody who WILL help to get me reconnected.
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James S Welling
(@SpeedySticks007) reported
@bt_uk Hi, I can't update my TV package, is your site down?
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johnsharrock7
(@johnsharrock71) reported
@bt_uk I've reported it. It's a major outage. However Sky customers are worki g and I'm not!
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Matt Carter 🏴🇮🇪
(@Matt7Carter) reported
@DavidHarperTV @bt_uk It’s painful to be an existing customer with any of the providers. After my dad died I was trying to sort his account with talktalk, now that was agony. They eventually sorted it on on here. Unbelievable. I feel your pain
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AmyUxx7
(@AmyUxx7) reported
@bt_uk beyond disgusted with this company and the service provided. 12 hours of phone calls, 5 orders later, I still haven't got a phone line set up for my vulnerable, elderly grandmother who needs a fall monitor and panic button. I have no words. #btarebs
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Cordii
(@CordiiT) reported
@bt_uk The drop happens at random times throughout the day and we don’t have devices that could be interrupting the service.
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Justsumguy
(@Justsum32062003) reported
@SXFoxstar @bt_uk You could set up a second WiFi network via additional hardware that does have split ssid functionality.
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Guy Gozem
(@guygozem) reported
@Justsum32062003 @bt_uk You’re right. But saying “acceptable or not, that’s how it is, accept it” isn’t likely to lead to any improvement in customer service. It would be interesting to learn whether you - or anyone else at BT - regards it as acceptable.
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RichieUK
(@RichieUK_TTV) reported
@BTCare Hey! When are you gonna be moving away from limited YouView? It’s outdated and desperately needs more tuner support