BT (British Telecom)

BT (British Telecom) Outage Report in Mundford, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mundford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mundford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mundford, Norfolk, England 01/15/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mundford, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Downham Market.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Phone
United KingdomDownham Market Internet
United KingdomDownham Market Internet
United KingdomThetford Phone
United KingdomWest Dereham Internet
United KingdomSwaffham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Mundford, England

Latest outage, problems and issue reports in Mundford and nearby locations:

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • phinthyme Phil Hindle (@phinthyme) reported

    Terrible hum on rugby sound #btsport

  • taperoo2k taperoo2k (@taperoo2k) reported

    @bt_uk I placed an order for Broadband & Digital Voice yesterday, only to find that the order has been partially cancelled in the order tracking page. I'm worried the existing broadband connection with BT will be disconnected as it's only saying the phone service will continue.

  • Cranefire99 Yasser (@Cranefire99) reported

    @bt_uk hey is it possible if you can check if my area is getting network problems and I am only getting 3 bars

  • ShamelessSaf Saf (@ShamelessSaf) reported

    yo @bt_uk why is the internet so **** in my area past 2 days?!?!

  • dancelightning Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5% (@dancelightning) reported

    @velkipez @TwitterSupport Having the same problem on laptop and android phone with BT broadband over wifi. Just started in recent days. What's going on @bt_uk?

  • henderson_exp Chris (@henderson_exp) reported

    @bt_uk my hub seems to cut out every 10-20 minutes. Been doing it all weekend. Checked online & no reported issues in my area. Followed online guide and it’s still doing it. Any other tips?

  • Crussunt Croissant (@Crussunt) reported

    @Azhbruh @bt_uk I'd say get virgin or upgrade to that new bt thing which is supported by EEs mobile network

  • GazNeon Gaz (@GazNeon) reported

    No horror films tonight but we are trying to rewatch @NBCGrimm but unfortunately this @bt_uk connection is too unstable and just keeps disconnecting, crashing the playback.

  • Tonysmini Tony (@Tonysmini) reported

    @DrNegat1ve @bt_uk The LOS light means no light signal coming in. Is it a new build estate? It may be the build needs to be commissioned. Are your neighbours working?

  • OnTheRoadToYou Ket ૐ (@OnTheRoadToYou) reported

    @bt_uk hey BT, whats going on for the last few weeks as all Twitter videos buffer for 10s before playing, then continuing buffering?? I don't have any buffering on any other apps or when using phone service provider. Just through BT.