BT (British Telecom)

BT (British Telecom) Outage Report in Swaffham, Norfolk, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Swaffham come from postal codes PE37.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swaffham, Norfolk, England 05/14/2025 14:30

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swaffham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Swaffham, East Dereham and Necton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwaffham Phone
United KingdomEast Dereham Phone
United KingdomSwaffham Internet
United KingdomSwaffham Internet
United KingdomNecton Internet
United KingdomEast Dereham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Swaffham, England

Latest outage, problems and issue reports in Swaffham and nearby locations:

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • toadshrooms13 angel (@toadshrooms13) reported

    @btsport why is there still an issue with playing bt sport on the ps5? It’s been months, I’ve seen countless complaints. When are you going to offer a solution?

  • Christo95746904 christopher mitchell (@Christo95746904) reported

    @btsport why oh why does keown the most one side anti Manchester united pundit in existence keep getting united games where he misses fouls by opposition players and bad passing from them or time wasting. Yet united are constantly criticised immediately for anything anyone does.

  • LukeJoh40369565 Luke Johnson (@LukeJoh40369565) reported

    @btsport DIY Pundit is so bad please just show anything else

  • Garli_Lauri Laurie Garlington (@Garli_Lauri) reported

    @bt_uk My bill has increased by 21% I can read and use a calculator. The fact that you've approached me after I had clearly ended the engagement has an air of 'bothering'. I really don't want your service now. @ofcom

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • liminalhackney David (@liminalhackney) reported

    @TiggerTherese @BTCare The most expensive, the most useless for customer care and the most irritating. A company I genuinely hope goes under.

  • appfoto Andrew Parker (@appfoto) reported

    Again, Sale not playing smart rugby plus bucket loads of unforced errors. You dont win games like that @btsport @bbcrugbyunion #SALvBRI

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?

  • dr_scd stuart (@dr_scd) reported

    @bt_uk Nope, called @bt_uk this morning and was going to old address! Order cancelled and new hub here Mon or Tue. So….whole weekend without broadband service and inability to work

  • alexsuprtramp G (@alexsuprtramp) reported

    @bt_uk im so sick of bt sport ps5 app, constantly stops with error code VC19, sound is way out of sync always. It’s the only app on the console with this issue and it’s been like this for 18 months now. When is it going to be fixed?? On your forum you admit you’ve no idea how to!