BT (British Telecom)

BT (British Telecom) Outage Report in Shouldham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shouldham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shouldham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shouldham, Norfolk, England 02/04/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Shouldham, England

Latest outage, problems and issue reports in Shouldham and nearby locations:

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • andyroseblade Andrew Roseblade (@andyroseblade) reported from Downham Market, England

    @bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • tigwalker83 Gem Walker (@tigwalker83) reported from Outwell, England

    @BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_shillito Rob Shillito (@Rob_shillito) reported

    @bt_uk Also if it’s the area that’s down then bt Wi-fi hotspot isn’t going to work.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?

  • RB6K Sheep Dog (@RB6K) reported

    How is there nowhere to watch Spurs today, in this day and age? @SkySports @btsport @primevideouk you’ve let me down. Normal people don’t just watch other teams instead. When are you going to give people what they want?

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk So I’m paying you for a service you have no control over and your claiming a speed guarantee you have no power to achieve - how is this not false advertising? One aspect you do fully control is the billing - yet you have not offered any compensation.

  • Klymysz1 Michael (@Klymysz1) reported

    @btsport Hi, I’m really confused. If the WWE network of £9.99 a month why would I pay £15 for one even like Summerslam? i can just subscribe for 1 month? Don’t understand? #AEW #wwe #SummerSlam @WWE

  • jjhd871 𝕵𝖊𝖘𝖘𝖊-𝕵𝖆𝖒𝖊𝖘 (@jjhd871) reported

    @lollujo I gave them a chance a few months back when I subscribed to btsport, didn’t bother with raw, knew it was tosh, watched smackdown a few times for pat mac, watch nxt for 6/7 weeks and gave up, it’s terrible, over produced nonsense with zero respect for fans intelligence. AEW is fun

  • TheCynicalKitty Chris | TheCynicalKitty (@TheCynicalKitty) reported

    Don't you love it when @bt_uk say a package will arrive Monday but DPD decide to try deliver it at 8AM ON A SUNDAY... Like ******* also DPD's "Inform me" service is ***, WHY text me at 8am telling me my parcel will be here at 8am... Text me the night before ya useless *****. (1x)

  • mrsspanner 👑Anna🇪🇺💙 (@mrsspanner) reported

    @bt_uk I have a 3 handset Premium phone with call blocker, less than 6 months old, which repeatedly cuts calls off after a few minutes of talk time. My old Panasonic phone never did this; any ideas before I send the wretched thing back? Thank you!

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk But…you said no to sending me a 4G Router until the issue is fixed?