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BT (British Telecom)

BT (British Telecom) Outage Report in Shouldham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Shouldham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shouldham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Shouldham, England

The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn.

CityProblem TypeReport Time
King's Lynn E-mail 28 days ago
King's Lynn Internet 2 months ago
Downham Market Internet 4 months ago
Downham Market Internet 4 months ago
West Dereham Internet 5 months ago
King's Lynn Internet 6 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shouldham, England

Latest outage, problems and issue reports in Shouldham and nearby locations:

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • AWPRCO
    AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • andyroseblade
    Andrew Roseblade (@andyroseblade) reported from Downham Market, England

    @bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?

  • danzell33
    Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • Lord_Napier
    Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • DoeGrass
    Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • danzell33
    Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • NeilMegaGroves
    Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • tigwalker83
    Gem Walker (@tigwalker83) reported from Outwell, England

    @BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’

  • tigerrector
    Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • danzell33
    Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • Markt_87
    Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • SimonDaykin
    Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • mrjakehumphrey
    Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported

    @bt_uk It is what it is. Genuinely never wanted to leave BT. Great service until something goes wrong. Then MIA

  • DC_50
    Dan Coleman (@DC_50) reported

    @bt_uk To be honest I’d settle for someone that can actually provide the broadband I pay for! 6 days with no connection now & you just keep moving the fix date forward every day! I assume you will be giving customers a refund for the days without service?

  • furlmouse24
    Emma Burns (@furlmouse24) reported

    @bt_uk Shout out to @bt_uk for providing appalling reliability, shocking customer service and for generally being second only to Sky for their fobbing off of customers by phone, Facebook messenger and on Twitter.

  • JackieWhates
    Jax (@JackieWhates) reported

    @bt_uk can anyone here tell me how on earth to get BT to take responsibility for a repair ? Line blew down in the wind. Promise to fix it by 23rd Feb… nobody turned up! Now BT saying it’s open reach responsibility snd open reach saying it’s BT? Arrgghh

  • billyogrady
    Billy O’Grady (@billyogrady) reported

    @bt_uk I am paying for Full Fibre 100 broadband - download speed is currently 20Mbps. Is there a network problem in my area, if so when will this be resolved?

  • Annemarie23111
    Annemarie2311 (@Annemarie23111) reported

    @CharlieKChats @bt_uk That’s awful

  • WindlePoons76
    ❄️ PJ ❄️ (@WindlePoons76) reported

    @bt_uk Never had a code before! Cleared cache and cookies and there's still nothing there...

  • Annemarie23111
    Annemarie2311 (@Annemarie23111) reported

    @CharlieKChats @bt_uk @bt_uk think you need to arrange for this carpet to be cleaned! Awful service

  • AgambarShula
    BelleCraft Designs (@AgambarShula) reported

    @bt_uk My broadband hasn’t been working since 4pm yesterday when it randomly stopped and the LOS red light came on. I have no telephone number to be able to check if it is a general service outage in the area or a problem with my own broadband.

  • rosiemaydowning
    roz (@rosiemaydowning) reported

    @MartinSLewis hi I've currently been without Internet since 14th December when @bt_uk were supposed to install my broadband. Update today is still no resolution from @OpenreachHelp no more updates due til 3rd march and no progress made. Please can you help me? Thank you.