BT (British Telecom)

BT (British Telecom) Outage Report in Shouldham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shouldham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shouldham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shouldham, Norfolk, England 10/03/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shouldham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn and Swaffham.

Loading map, please wait...
City Problem Type Report Time
United KingdomKing's Lynn Total Blackout
United KingdomSwaffham Wi-fi
United KingdomKing's Lynn Wi-fi
United KingdomKing's Lynn Internet
United KingdomKing's Lynn E-mail
United KingdomSwaffham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shouldham, England

Latest outage, problems and issue reports in Shouldham and nearby locations:

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • tigwalker83 Gem Walker (@tigwalker83) reported from Outwell, England

    @BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • andyroseblade Andrew Roseblade (@andyroseblade) reported from Downham Market, England

    @bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaund442 Shaun (@Shaund442) reported

    @bt_uk Yes but you guys are sending me a mini connector I know it won't work but going through the stages until. I can leave this awful service

  • jazmak99 James (Grumps) (@jazmak99) reported

    @Little_G2 @bt_uk @openreach No problem. Might take a day or two but I’ll get the info.

  • G20033505 Torridon (@G20033505) reported

    @bt_uk Could you explain why broadband and calls costs me, as a long time customer, £60 a month, yet you are advertising the exact same deal for £26.99?

  • LookoutPoint2 Lookout Point (@LookoutPoint2) reported

    @nearney_glenn @bt_uk They really are a waste of space! Check that you receive £25 automatic compensation for each missed appointment. Should be credited to your account within 30 days of your service starting.

  • sarahh_kate Sarah Kate ♡ (@sarahh_kate) reported

    @bt_uk is officially the worst company for broadband and customer service!! I would not recommend!! Give you low speed Wi-fi then instead of trying to fix the issue they try to force you into the newest most expensive Wi-fi package! #nothanks 👎🏽

  • seanfromtheband Sean Redmond (@seanfromtheband) reported

    @bt_uk I got one of those advanced home phone things with my new full fiber 900 service and the phone is useless. The batteries are constantly saying battery flat. It's never left the holder. Lasts 30 seconds off charge. It's clearly defective how do I get a replacement?

  • langsteach Langteacher🇫🇷🇩🇪🇪🇺 (@langsteach) reported

    I’ve had to abandon several online lessons this week because my internet is so appalling. 2 BT engineers in the past 10 days, no help at all. @bt_uk just sent a letter saying we can have faster internet...if we personally pay over £20 000 for it. No thanks.

  • Dctrades4 Dctrades (@Dctrades4) reported

    @doddsie @elonmusk @bt_uk Yeah I thought you might live in a rural area. hope the costs come down for starlink as more people sign up

  • MermaidsWeb WorldofColour (@MermaidsWeb) reported

    @WeAreOpenreach Yet after some weeks you still can’t get some new infrastructure installed so we can get a line installed !!! Great service I think not BT tell us your just not in any hurry to get us connected ...thanks @btbusinesscare or should that be business don’t care 🤬🤬

  • Veg_RC Rich (@Veg_RC) reported

    @bt_uk is it standard for customers to wait 20/30 mins on hold to speak to someone? Have you considered taking on more resources?? Cut off twice but no call back. Shocking - if I ‘could’ shop elsewhere I would.. home move sucks. #BTFbre #Nohelp