BT (British Telecom)

BT (British Telecom) Outage Report in Outwell, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Outwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Outwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Outwell, Norfolk, England 11/15/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Outwell, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: West Dereham, Wisbech and King's Lynn.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Dereham Internet
United KingdomWisbech Internet
United KingdomKing's Lynn Internet
United KingdomKing's Lynn Total Blackout
United KingdomWisbech Internet
United KingdomKing's Lynn Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Outwell, England

Latest outage, problems and issue reports in Outwell and nearby locations:

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • tigwalker83 Gem Walker (@tigwalker83) reported from Outwell, England

    @BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • harryeastwood97 Harry Eastwood (@harryeastwood97) reported from Parson Drove, England

    @bt_uk I swear, if I get one more text saying there’s delays and you’ll call me in 3 days, I’ll go down to the bloody exchange and fix it myself! You now owe me £100 in mobile data which is shit slow anyway and I’m writing an article for the media about this disgusting service.

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • ali_hayden Alastair Hayden (@ali_hayden) reported from Murrow, England

    @BertLcfc Total plank......never again please btsport

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZH956 TTNeb (@ZH956) reported

    @bt_uk Thank you for clarifying. Interestingly I didn't get a notification of your reply. It isn't showing in my notificationssection either. I only found it because I went back to the thread to recap what I'd said. Not sure if that's down to the way you replied or @Twitter

  • melraunch1 melraunch (@melraunch1) reported

    @bt_uk I am disappointed in your service, I signed up to an NHS discounted deal with you that I could afford and then you put up the cost not keeping to what I signed up for only a mth or so after. Bad customer service, no resolution and now Im out of pocket.

  • JoePersh Joe Persh (@JoePersh) reported

    @marksweney do you cover @OpenreachHelp @bt_uk stories? They damaged my internet connection 5 weeks ago, and have refused to fix it so far. Latest update today is that they don't consider the issue "brand damaging" enough to be escalated...

  • BaggiesTom1 Tom (MR T) (@BaggiesTom1) reported

    @JNETTEKWAKYE @btsport This has nothing do with sport though its American problem

  • JoePersh Joe Persh (@JoePersh) reported

    @BBCRoryCJ do you cover @OpenreachHelp @bt_uk stories? They damaged my internet connection 5 weeks ago, and have refused to fix it so far. Latest update today is that they don't consider the issue "brand damaging" enough to be escalated...

  • FEGAN89 Cathal Fegan (@FEGAN89) reported

    @btbusinesscare why did it cost me £33 to ring your help line? This is disgraceful

  • andyeganuk Andy Egan (@andyeganuk) reported

    Disgusting service from @bt_uk especially in Covid times . NOT operators fault they are working with a script . Trying to be cute Re signing up for new 24 month contract . Let’s see if anyone responds 🤬🤬🤯😡

  • goldengazzy Gareth Billington (@goldengazzy) reported

    @bt_uk really getting sick and tired of your service consistently cutting out at our house! This is NOT the service I pay for

  • baeonice LOZLO (@baeonice) reported

    @bt_uk @robkingshott Wow sorry to hear this.. Appalling customer care from BT

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    Client has new @bt_uk phone on their VoIP system. It sits on obtaining IP address. BT support says it's because our DHCP server is out of addresses. Issue: the phones are on a BT supplied router/switch, and is physically separated from our network.