BT (British Telecom)

BT (British Telecom) Outage Report in Outwell, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Outwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Outwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Outwell, Norfolk, England 12/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Outwell, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Wisbech, Downham Market and West Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWisbech Internet
United KingdomDownham Market Internet
United KingdomDownham Market Internet
United KingdomWisbech E-mail
United KingdomWest Dereham Internet
United KingdomWisbech Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Outwell, England

Latest outage, problems and issue reports in Outwell and nearby locations:

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • harryeastwood97 Harry Eastwood (@harryeastwood97) reported from Parson Drove, England

    @bt_uk I swear, if I get one more text saying there’s delays and you’ll call me in 3 days, I’ll go down to the bloody exchange and fix it myself! You now owe me £100 in mobile data which is shit slow anyway and I’m writing an article for the media about this disgusting service.

  • tigwalker83 Gem Walker (@tigwalker83) reported from Outwell, England

    @BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • ali_hayden Alastair Hayden (@ali_hayden) reported from Murrow, England

    @BertLcfc Total plank......never again please btsport

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CHunt88 Carmella Hunt (@CHunt88) reported

    @bt_uk My login via Safari is fine via wireless broadband. The broadband is reported slow by several contacts in this area.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk 3 cancelled orders 2 complaint numbers, new order placed today no confirmations 3 weeks on and no further along with being a new BT customer. Shocking service.. spent 2 hours a day for the past 2 weeks on the phone, another call today to be cut off after an hour!

  • davidandrewt David (@davidandrewt) reported

    @bt_uk Fault tracker says it is resolved. But, even after a router restart, I still have the same issue. 🧐

  • douglasrthomson Douglas R Thomson (@douglasrthomson) reported

    @ScaryBint @virginmedia Yes, they are awful. Will move to @bt_uk Stuck in London but other than that, we're fine. Love to you and yours.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk 3 cancelled orders by BT, 2 open complaints, new order made today for broadband and phone no email confirmation, just spent an hour on the phone to be cut off with no information. Still no idea what’s going on. Shocking service.

  • lapa182 Igo Lapa (@lapa182) reported

    Trying to call @bt_uk to resolve about the equipment arriving tomorrow and after 35 minutes in the queue, suddenly the call goes down. ffs....

  • Charles07147042 Charles (@Charles07147042) reported

    @bt_uk Worst broadband service ever and no option to upgrade to Fibre in this area. It’s really shocking. My monthly payments to BT should be classified as Charity donations. I have to use my mobile phone as hotspot all the time to get on the internet.

  • mfend17 Mark Fendall (@mfend17) reported

    @bt_uk - is there a problem with Broadband in E17 (Walthamstow)?

  • BollandAdam Adam Bolland (@BollandAdam) reported

    @bt_uk really disappointed with your customer service. It’s appalling.

  • Cidercol The water boy (@Cidercol) reported

    @bt_uk Well I've not had chance yet and logged a complaint online again today. Still no call from a manager since monday when promised