BT (British Telecom)

BT (British Telecom) Outage Report in Outwell, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Outwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Outwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Outwell, Norfolk, England 03/25/2026 09:40

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Outwell, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn.

Loading map, please wait...
City Problem Type Report Time
United KingdomKing's Lynn E-mail
United KingdomKing's Lynn Internet
United KingdomWisbech Total Blackout
United KingdomWisbech Internet
United KingdomDownham Market Internet
United KingdomDownham Market Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Outwell, England

Latest outage, problems and issue reports in Outwell and nearby locations:

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • harryeastwood97 Harry Eastwood (@harryeastwood97) reported from Parson Drove, England

    @bt_uk I swear, if I get one more text saying there’s delays and you’ll call me in 3 days, I’ll go down to the bloody exchange and fix it myself! You now owe me £100 in mobile data which is shit slow anyway and I’m writing an article for the media about this disgusting service.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • tigwalker83 Gem Walker (@tigwalker83) reported from Outwell, England

    @BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • ali_hayden Alastair Hayden (@ali_hayden) reported from Murrow, England

    @BertLcfc Total plank......never again please btsport

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk can a member of your fantastic team message me please its regarding a broadband issue

  • Halifax22 Stephen Jones (@Halifax22) reported

    @bt_uk hello i need support with ps5 order and your shop phone lines are closed and no live chat; however my ps5 should be arriving tomorrow but its showing pending processing. Been on hold to normal line for 30 mins. Please help

  • bombski1000 Mada (@bombski1000) reported

    Hi @bt_uk moved house on Fri and engineer was here to do simple activation of fibre broadband. He left saying there was an issue and have heard nothing since. Been on hold for 35 mins now. Tried online chat help but no one available. Customer experience is terrible

  • ymarson Yoel Marson (@ymarson) reported

    Moved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare

  • ColinGraymatter Colin Gray (@ColinGraymatter) reported

    @BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22

  • G_Maxi_73 Penalty to Rangers 😉 (@G_Maxi_73) reported

    @bt_uk More like terrible internet speed than actual problems despite paying more than the other 4 houses in our street.

  • KhaleesiBW Højbjerg FC ☃️ (@KhaleesiBW) reported

    BT customer service is awful. I’ve been forced to move out of my house and back home because of my health and wanted to cancel my broadband. I was told to ‘get another house’ to put it in LMAO WHAT @BTGroup @bt_uk

  • SophieS84497909 SophieShannon (@SophieS84497909) reported

    @virginmedia I’m now being passed to and from your ‘customer service’ number. How long does it take to effectively resolve an issue? @bt_uk what’s your connection like in Colchester?

  • samhoulden Samta MF Claws (@samhoulden) reported

    @bt_uk Have done so now. PLEASE answer your phones or come back to me to fix the problems that (by your staff’s admission) BT have caused because this is completely unacceptable.

  • CallanCharlotte Charlotte callan (@CallanCharlotte) reported

    Seriously debating cancelling my installation of @bt_uk. Calling about my visit tomorrow and already 30 mins on hold! At least virgin have live chat 😩 why is customer service ridiculous.