BT (British Telecom) Outage Report in Downham Market, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn, Downham Market and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 King's Lynn |
Internet | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Downham Market |
||
| Wisbech |
||
| King's Lynn |
Community Discussion
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BT (British Telecom) Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Gem Walker
(@tigwalker83) reported
from
Outwell, England
@BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Jake Humphrey 💙
(@mrjakehumphrey) reported
from
Great Massingham, England
@LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Porter
(@cjeporter) reported
I would not recommend @bt_uk broadband. I realised I had no internet or phone service over Xmas. BT never contacted me and I repeatedly contacted customer services, once waiting two hours by phone to find out. Zero service for two weeks. Terrible service. #btuk #noservice
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p d
(@PETERDFF) reported
@bt_uk Your joking my 88 year old dad has had no service on his phone since last Sunday it's impossible to deal with it rude person on the phone who would not help not even give us an idea what is happening shocking service .I'll be switching his service in the morning
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk No, no point, according to you there isn't a problem. I shockingly went & spoke with the 5 engineers fixing the fault here right now
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk I'd ask for it to be recorded on the account but after years of having the same issue and it never being sorted, it's just a waste of time
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Abbie Jenkins
(@abbjenkinsx) reported
@bt_uk I’ve spoken to an advisor this morning. My complaint won’t be escalated until I’ve had a call back in a weeks time. Another call with more false promises no doubt!!
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ashleigh
(@Ashleighjayne96) reported
@bt_uk Who can I complain to about one of your drivers!? Aggressively tail gating me on a national speed road (when i was doing 60) and making rude gestures in the window when I have my 7 week old child in the back!
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stacey kenyon
(@hoof79) reported
@bt_uk Hi, possibly a stupid question but we've moved our broadband from sky to you, the router and hybrid connect has arrived. When should I plug it all in? The engineer isn't due till the 6th Feb. (I really hope your Internet is better than sky)
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk Internet dropping constantly today. Service status says no issue lmao. There 3 bt vehicles on my road, 1 working on our pole.......but there's no issue.....
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Sazzy and Fran
(@sazzyandfran) reported
@Wayne__Lawrence @bt_uk Huge company and they cant get stuff done properly. And the customer service is more useless.the only thing they say is don’t worry.