BT (British Telecom)

BT (British Telecom) Outage Report in Downham Market, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Downham Market, Norfolk, England 12/26/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Downham Market, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Wisbech, Downham Market and West Dereham.

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City Problem Type Report Time
United KingdomWisbech Internet
United KingdomDownham Market Internet
United KingdomDownham Market Internet
United KingdomWisbech E-mail
United KingdomWest Dereham Internet
United KingdomWisbech Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Downham Market, England

Latest outage, problems and issue reports in Downham Market and nearby locations:

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pigatatatty AJ💙🌈🩻 (@pigatatatty) reported

    @bt_uk so one again you are adding boosts to my mothers bill that haven’t been asked for, your customer service is non existent and after an hour on the phone she is suddenly not the primary account holder! Disgraceful

  • Fibre_Tech_n_TV fibre and technology (@Fibre_Tech_n_TV) reported

    @bt_uk its OK, spoke to Customer Service in Liverpool first thing this morning.

  • nocturnalmonkey Sam Hardacre 🇪🇺 (@nocturnalmonkey) reported

    .@bt_uk our internet has been out for about 6 hours now. Is there a known issue you’re working on? Checked connections and restarted router many times, still flashing purple

  • groomsp Steve Groom (@groomsp) reported

    @bt_uk anyone thinking the BT never lose your connection in conjunction with EE will sort out problems if your broadband goes down... The mini hub box say 'certainty in your home connection' but you have to negotiate with a bot and they have to 'request access' to EE! Smooth....

  • karldrinkwater Karl Drinkwater 🥤 (@karldrinkwater) reported

    @bt_uk I tried it from my landline, to see if it was different. Instead of hanging up when I press 2, it just beeps continuously. Either way, it doesn't work for me.

  • i8wigan jimmy (@i8wigan) reported

    @bt_uk To be honest our contract is up at the end of next month so we will be switching the service is shocking. I won't be sorry to leave if I'm totally honest with you.

  • ClaireMcC1985 claire (@ClaireMcC1985) reported

    @bt_uk hi I have been trying to add my bt account onto my bt. It keeps saying it will take 5 Minutes to update but when I go back then it keeps trying to make me add it again, can you help? Thanks

  • karldrinkwater Karl Drinkwater 🥤 (@karldrinkwater) reported

    @bt_uk Because I went to your help and used the chat option and they told me to ring that number for help. The point is, when you ring that number and press 2, does it hang up on you as well?

  • tarum7 MURAT CİVELEK (@tarum7) reported

    @bt_uk I can't understand this, there is a long outage but no information is provided. The issue should be identified in 12 hours. We couldnt continue our work today and do not know what will happen toorrow.

  • gazzo59 Gazzo (@gazzo59) reported

    @bt_uk is the internet also down in Aberdeen AB16. I can't even get into the BT app to check!! I'm not paying £££s for little to no internet!!