BT (British Telecom)

BT (British Telecom) Outage Report in Downham Market, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Downham Market, Norfolk, England 11/15/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Downham Market, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: West Dereham, Wisbech and King's Lynn.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Dereham Internet
United KingdomWisbech Internet
United KingdomKing's Lynn Internet
United KingdomKing's Lynn Total Blackout
United KingdomWisbech Internet
United KingdomBrandon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Downham Market, England

Latest outage, problems and issue reports in Downham Market and nearby locations:

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • art_begall Gavin Gillingham 💙 (@art_begall) reported

    @bt_uk I reported an fault on my line via your text service on Saturday. The reply said you'd give me a fix date in 48hrs but I haven't had that. When I go into my account, there is no fault showing. My landline is still down.

  • mabel_samuel Mabel Samuel (@mabel_samuel) reported

    @bt_uk I've been able to watch other programmes on All4. It keeps closing down on ITV Player too

  • MzeeEP SIMBA 🇹🇿 (@MzeeEP) reported

    @btsport what was the logic of getting rid of your app? Because your website crushes every 10 minutes You’re becoming useless like @NOWTV_It poor streaming service

  • torquemada556 Torquemada (@torquemada556) reported

    @bt_uk you were contacted by Vodafone for my broadband transfer 12/08 and responded service will cease 28/08. Notice period 14 days. I'm still getting recurring bills. Fix it.

  • OrbitalT Orbital Technology (@OrbitalT) reported

    @bt_uk Any update on the Egham outage which has now left customers without phones and internet for 5 days ?

  • HannanCade John B Good (@HannanCade) reported

    @bt_uk @EE I am an EE customer and a BT broadband customer. Can I get a discount? I just saw EE and BT giving customers discounts. Also can I get a second line installed or EE 5G router as a second line?

  • JBenmendil Jazz (@JBenmendil) reported

    @bt_uk I have been promised a call back for the 100th time. My case has been escalated to level 2- someone from ops team will contact me 2mo.. i have no hope. 4 weeks of lies and shocking service AND no BB! 😡😡😡 why am i paying you!!?? 😡😡😡

  • Latticepr Lattice PR (@Latticepr) reported

    @bt_uk Hi. Broadband was finally restored on Aug 4 but BT refusing to pay any compensation as I wasn't the one out of 300 households affected who reported the issue!

  • JBenmendil Jazz (@JBenmendil) reported

    @bt_uk Service Is shocking!! Spoke to 7 diff ppl & still without services for 4 weeks! No notes from 1st Eng visit, Incorrect order placed from Oris, Failed promised call back from Beth, cancelled Eng Visit on the day, SalesManager James just about took my call after 45 mins! 😡

  • alexstefancut Alex Cuturela (@alexstefancut) reported

    @bt_uk Hey, I was wondering how long the wait is if I register my interest for a PS5? I am a BT Broadband customer and I can’t see the activation code in MyBT homepage. Maybe I am looking in the wrong place