BT (British Telecom) Outage Report in Downham Market, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn, Brandon and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 King's Lynn |
||
| Brandon |
Phone | |
| King's Lynn |
Internet | |
| Wisbech |
Total Blackout | |
| Wisbech |
Internet | |
| Downham Market |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Jake Humphrey 💙
(@mrjakehumphrey) reported
from
Great Massingham, England
@LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻
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Andrew Roseblade
(@andyroseblade) reported
from
Downham Market, England
@bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?
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AW PR
(@AWPRCO) reported
from
Great Massingham, England
@btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Letsflyletsflyaway
(@Lovetogoaway) reported
@bt_uk When I phoned the faults team, they said the error was between the green box on the street and my property. How will sending one of these 'experts' fix my problem if it's in the street?
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Paul Fisher
(@bonhistory) reported
@bt_uk Just arrived in Vietnam and unable to receive or send emails. Have tried signing in to web Mail but logon details not recognised. Can you help?
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Paul Fisher
(@bonhistory) reported
@bt_uk My logon details haven’t changed in a while and I have them stored securely so fairly sure they are correct. Thanks for your help.
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AbingdonStorage
(@StorageAbingdon) reported
@bt_uk Lets see how long it takes until you say "I need to put you through to someone else", they will then say "their system is down" and then I have to wait another 5 weeks. My hopes are not high in resolving this.
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Tom Nelthorpe
(@nelthorpe) reported
@alanburkittgray @bt_uk Yep, this seems awfully familiar. The Twitter DM support is quite good though
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AbingdonStorage
(@StorageAbingdon) reported
@bt_uk Must be the worst company in the history of the UK, they have such a bad reputation you would think that they do something to actually change it. Instead yet again i have wasted 5 hours and 2 months of waiting on this useless company.
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temnilica
(@temnilica) reported
@bt_uk Thanks to the tech support Exec Imran and OpenReach engineer after one month of no broadband finally someone was sent to fix the fault. All the previous comms where “someone is working on it” were complete bs. I highly recommend that you review your support process.
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Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk can you organize an engineer visit as the messaging service does not actually work it seems
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Ian M Calvert
(@IanMCalvert) reported
Another rant! No wonder @bt_uk is losing Customers and has a bad #CustServ reputation! As I’m out, #BT ring me, same person I’ve spoken to many times, talks through things B4 saying need to check Security, B/C I can’t answer, can’t discuss anything more! What a joke they are!
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Sarah Merritt
(@Sareyware) reported
from
Stowmarket, England
@markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….