BT (British Telecom) Outage Report in Great Massingham, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Great Massingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Massingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Great Massingham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn, Fakenham and Swaffham.
| City | Problem Type | Report Time |
|---|---|---|
 King's Lynn |
Total Blackout | |
| Fakenham |
Internet | |
| Swaffham |
Wi-fi | |
| King's Lynn |
Wi-fi | |
| King's Lynn |
Internet | |
| King's Lynn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Great Massingham, England
Latest outage, problems and issue reports in Great Massingham and nearby locations:
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate O'Neill
(@K8ON) reported
@bt_uk my 92 year old grandmother's phone line has been down since last Thursday. It's the only way we have to contact her. Many, many made calls to you emphasising the urgency and still no one seems able/willing to help?
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David Smith
(@david_the_smith) reported
@btbusinesscare COMPLAINT: IMP-107222345 Business Support: 210528-000498 NO ACTION OR INSTALLATION DATE. Openreach L2C confirm FTTP available and no survey as overhead; also appointment dated 14 June for 30 June cancelled by BT & currently no fluid orders with Openreach. PLEASE RE-ESCALATE
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Fraser Hay
(@atcfrase) reported
@bt_uk are there any reported problems with fibre internet at postcode PO38 ? Ours has been down all day
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PurrVsage
(@VsagePurr) reported
@bt_uk I had another advisor this morning morning calling me to upgrade me to fiber now my issue is fixed. Its not fixed. Its worse. When I say I absolutely have no intention of upgrading with BT he says he will transfer me to complaints and the line disconnects instantly instead
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Christopher Leader
(@CJLeader68) reported
@bt_uk my phone and internet service are down so I can’t use either or call you. This happens frequently. How do I get you to check when I can’t use it either
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David Smith
(@david_the_smith) reported
@btbusinesscare STILL NO NEW ORDER FROM BT. Meanwhile Openreach L2C (Lead 2 Cache dept) confirm customer has FTTP availability and not a surveyable L2C job as overhead; also appointment committed 14 June for 30 June cancelled by BT and currently no fluid orders with Openreach. PLEASE RE-ESCALATE
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Gareth Terrace
(@garethterrace) reported
credit where it's due, Openreach were insanely helpful here. Your turn @bt_uk - can you help me out with this? I'm the "computer person" in the family so my reputation is at stake here!
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Lydia 🦮
(@LydiaHuIme) reported
@bt_uk The ‘manager’ made the poor tech support lady phone back and say she wouldn’t talk to me!!!!
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Bazzeroony
(@bazzeroony) reported
@diamcl18 @bt_uk Well here I am months on from the initial problem. It still doesn't work. I still have Word files on one machine that refuse to sync through the Cloud folder.#btcloud
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Raju Barnala
(@raju_barnala) reported
@England @bt_uk Sir can you help me I need your help me I am indian can you help me plz halp me sir 😔😔🙏