BT (British Telecom) Outage Report in Great Massingham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Great Massingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Massingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Great Massingham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Fakenham, King's Lynn, Downham Market and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Fakenham |
Phone | |
| King's Lynn |
Internet | |
| Downham Market |
Phone | |
| Fakenham |
Wi-fi | |
| King's Lynn |
Phone | |
| King's Lynn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Great Massingham, England
Latest outage, problems and issue reports in Great Massingham and nearby locations:
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shell Morton
(@shellmorton1) reported
@bt_uk I've had a text to say all fixed. I have the line back but still no b'band. Did a restart of hub but it's just flashing pink. Help please! Cant stand not having TV for much longer. Cant connect Alexa or TV box to mini hub. A week without is more than enough. Help! #bt
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Susan Cord 🏴🇪🇺
(@sue_cord) reported
@RevMthrSamantha @bt_uk Once, maybe 15 years ago, we were having major problems with our phone line, which meant our dial-up (!) would drop out. This only happened when it rained. If course, when an engineer came, it was glorious sunshine, & they implied we lied. 2nd engineer rewired from house to pole
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Tony Goodger
(@Carer26) reported
been waiting for ages for #BT / @bt_uk to email me a 4 digit code. Come on guys DO IT NOW you'll feel so much better for doing some customer care!
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Seánie 🥊
(@seaghanMK2) reported
@bt_uk No all ok. Speed 150. Recent letter saying that our phone service will soon be switching to the back of the hub, was worried it might not work. It hasn’t helped by an idiot openreach engineer outside telling us we are not on full fibre when our contract clearly says we are.
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Gateway Workshops
(@gatewayw) reported
@BTCare @BTGroup @BTBusiness what’s the point paying for BT business when for the SECOND time you make an appointment for your wifi & they don’t bother to turn up disgraceful terrible service
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Susan Cord 🏴🇪🇺
(@sue_cord) reported
@RevMthrSamantha @bt_uk Bill charged us for both calls outs, despite 2nd call out fixing problem. @Revinthenorth then wrote to their CEO, after we'd spent hours on the phone. The bills, including line rental and calls, were completely written off. We moved supplier shortly after & got broadband
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Novak Endo
(@NovakEndo) reported
@bt_uk your website is awful, please provide me with a direct link to the Return Equipment Request page because I've tried navigating your website for 30 mins now and can't find it. Absolute joke of a site.
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CharlietheShepherd
(@sheepiefarm) reported
@Harrywhoz1 @bt_uk Have reported it as a scam on their website. Normally I would have been wary - must have my stupid head on today 🤪
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Anwar Hussain
(@nw1gunner) reported
@BTCare @BTGroup @Ofcom complaint ref: VOL013-569118771964 I’ve had poor customer service already in regards to my service. And now rang to speak to an advisor who rudely and aggressively cut me off. I have lost all trust in this company now.
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TheGoodwins
(@TheGoodwins2) reported
Hello @BTCare you are driving an elderly couple insane trying to cancel phone their line. You've had us jumping through hoops which we've done & still you're refusing to cancel phone line on completion of house sale. Why would people want to pay for new owners phone calls?