BT (British Telecom)

BT (British Telecom) Outage Report in Great Massingham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Massingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Massingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Massingham, Norfolk, England 12/05/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Massingham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Downham Market, King's Lynn and Fakenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDownham Market Internet
United KingdomDownham Market Internet
United KingdomKing's Lynn Internet
United KingdomFakenham Internet
United KingdomKing's Lynn Total Blackout
United KingdomFakenham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Great Massingham, England

Latest outage, problems and issue reports in Great Massingham and nearby locations:

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported from Downham Market, England

    @Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen_R_Brown Helen Brown Journalist (@Helen_R_Brown) reported

    Since @bt_uk just DMed to tell me that there is an ongoing “major service outage in your area” why does their service status checker not reflect this?

  • HomelessVets24 Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@HomelessVets24) reported

    Have been downloading MW2 all day and still have 4 hours to go... my @bt_uk internet is so slow I'm using my mini mobile wifi router.... I think it's time for a change....

  • seddonr Roland Seddon (@seddonr) reported

    @bt_uk How about stopping fleecing my terminally ill parents that you've been doing for 3 years. NOw it's taken me over a month to try to get a resolution but your useless customer service team do nothing and say they've called me when they haven't. COMPLETE JOKE> Don't trust BT

  • redheadlass1402 MrsGrace🗿🤦🏻‍♀️七七 🌹 (@redheadlass1402) reported

    @bt_uk The point is it didn’t need an aerial but the engineer was wrong and had obv not had the correct training or info. Pretty bad really.

  • Shawlands_Lee The_Asthmatic_Strong_Man (@Shawlands_Lee) reported

    @bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!

  • basherdrummer Barry B. (@basherdrummer) reported

    @bt_uk They are indeed but Down Detector says there are BT issues so I just wondered if it could be server issues rather than us?

  • seddonr Roland Seddon (@seddonr) reported

    @bt_uk Check your bills to make sure this bunch of sharks don't fleece you like they've been doing to my terminally ill pensioner parents for 3 years!!!!!! Now they don't help to resolve it either!!!!

  • BroughtToBook Ruth...Running on Empty (@BroughtToBook) reported

    @bt_uk Yes, service came back up early afternoon.

  • 23dmc23 Bob (@23dmc23) reported

    @bt_uk My elderly parents have been without their home phone for over 2 weeks, fault logged with @bt_uk but no feedback received. Resolution date keeps getting pushed back, currently 30.11.22. Hardly keeping the elderly connected!

  • instanaspired Beth | aloto era 🍑🥧 (@instanaspired) reported

    @bt_uk joined BT 24 oct when moved into new flat. Fault with ONT box. Had 6 appointments engineers haven’t shown up for & 3 that have been cancelled because my service is “fixed” even though nobody has been near my flat to change the ONT box. Ridiculous and frustrating service 😠