BT (British Telecom)

BT (British Telecom) Outage Report in Great Massingham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Massingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Massingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Massingham, Norfolk, England 10/26/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Massingham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn and Fakenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomKing's Lynn Internet
United KingdomFakenham Internet
United KingdomKing's Lynn Total Blackout
United KingdomFakenham Internet
United KingdomSwaffham Wi-fi
United KingdomKing's Lynn Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Great Massingham, England

Latest outage, problems and issue reports in Great Massingham and nearby locations:

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanH66637331 Jamal🇲🇦 (@JordanH66637331) reported

    @bt_uk I just got off the phone to your customer service as I just signed up for your broadband and having problems with the connection and received the worse service

  • mikecornes Mike. Stay at home. 3.5% 💙 🐝 🏳️‍🌈 🇪🇺 🖤 (@mikecornes) reported

    @bt_uk Hi @bt_uk issues returned last week and another @OpenreachHelp engineer came out and this time bypasses the existing internal wiring with a new cable from the junction box to a new socket. My connection is STILL dropping out! 😤🤬

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • WPTutz WPTuts (@WPTutz) reported

    @mrwebreviews @bt_uk Maybe they should give us a 40-45% reduction in the price we're paying if we're only getting a percentage of the service we're paying for... oh wait, I'm sure there is a clause in their T&C's to screw us over!

  • absolutehype Paul Cooper (@absolutehype) reported

    @bt_uk I don't want a new order, I didn't want my broadband service to be cancelled. Your team are trying to force me into a new 24-month contract rather than re-instating the service you mistakenly cancelled which is disgraceful

  • Imy002 Imran (@Imy002) reported

    @bt_uk Can you please update the service provider on the ETA then. Now tv cannot give me any update because YOU the provide the line and have not given them an update. Somebody needs to take responsibility for this issue.

  • su_jo @su_jo 💙 (@su_jo) reported

    @bt_uk Hi lovely team...humans still there? I'm stuck in an interminable "return your kit" cycle. I have no kit but do have texts, emails, plastic bags in the post. Feel like Harry Potter receiving my place at Hogwarts. How do I nudge along a space in your "customer journey"?

  • DrewMerson DrewMerson (@DrewMerson) reported

    @bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.

  • Soph_connolly Sophie (@Soph_connolly) reported

    @bt_uk @OpenreachHelp 2 weeks ago you came to my house to fit fibre&caused thousands of pounds worth of damage by bursting a pipe under my floor.I'm still waiting for a phonecall back& replies 2 my emails(I've rang over 10 times now!)If I owed you £££s it'd be a different story!

  • motherbear101 Kelly Abraham (@motherbear101) reported

    @bt_uk They plead ignorance but it can’t just be a coincidence that every time they are up a pole round here our internet starts going up and down like a yo yo