BT (British Telecom)

BT (British Telecom) Outage Report in East Dereham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Dereham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Dereham, Norfolk, England 08/11/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Dereham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Swaffham, Fakenham, Wymondham, East Dereham and Attleborough.

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City Problem Type Report Time
United KingdomSwaffham Internet
United KingdomSwaffham Internet
United KingdomFakenham Internet
United KingdomWymondham Total Blackout
United KingdomEast Dereham E-mail
United KingdomAttleborough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near East Dereham, England

Latest outage, problems and issue reports in East Dereham and nearby locations:

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeCollins_61 John Michael Collins (@MikeCollins_61) reported

    @mustbecwaced @bt_uk @openreach Basic customer care and customer service. Many companies have never understood what it really means, many don't care.

  • __zba_ Abs (@__zba_) reported

    @bt_uk there's a problem with our bill and we can't through on the phone can someone respond???

  • Ak1fK Akif (@Ak1fK) reported

    @bt_uk Oh sorry I just saw this now. I called up the BT helpline in the end and they’re chasing things up and will have an update on the 22nd - 4 weeks after the original activation date. I guess better late than never?

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    @lynne_drummond @bt_uk I think that’s the problem they have us backed into a corner as they know we need the service they provide.

  • fravedsa fravedsa (@fravedsa) reported

    @bt_uk is blocking me to get FTTP from @EE by faking a "technical fault". The "technical fault" is that EE offers a better price (£6 month less) than BT. Shame. The issue starting on 29th April. Lame excuse for 1.5 months.

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare P.s. the engineer already came first thing this morning. He is the one who explained to me about the FEC errors.

  • renzookie Ren (@renzookie) reported

    @bt_uk I'm talking with someone on webchat but he's not being much help. I need an engineer out to my home today to resolve this ASAP

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk This seems wrong, Why am I forced to pay for a discontinued service? Surely there should be a pro rata refund for the period the service was withdrawn. (Or is this another for the exec office team to resolve)

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Yes. My phone doesn't work when there is no power. Will BT refund me for down time due to the power companies outages? Or can I have a reliable copper line phone back please?

  • Andy_TVT Andy (@Andy_TVT) reported

    @bt_uk Help please. I can no longer use my work VPN with my broadband. If I tether to my mobile phone it works. So therefore it's a fault with BT. Fix please