BT (British Telecom)

BT (British Telecom) Outage Report in East Dereham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Dereham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Dereham, Norfolk, England 03/24/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Dereham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Wymondham, Attleborough and East Dereham.

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City Problem Type Report Time
United KingdomWymondham Phone
United KingdomAttleborough Phone
United KingdomEast Dereham E-mail
United KingdomAttleborough E-mail
United KingdomWymondham Total Blackout
United KingdomAttleborough Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near East Dereham, England

Latest outage, problems and issue reports in East Dereham and nearby locations:

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveFlower6 Dave Flower (@DaveFlower6) reported

    @bt_uk I am aware of a call back at 4pm this afternoon. That is about my outstanding complaint , not about getting my broadband connected which should have happened yesterday.

  • badfizzgig Em (@badfizzgig) reported

    @bt_uk Wow! Yet here we are Day 23 & no broadband service because you allowed our line to be slammed - w/ no notification of transfer of service. Excuses, zero comms unless I'm chasing (15+hrs so far). Not even the slightest hint of any work around despite children home schooling!

  • sarah21275 Sarah Foreman (@sarah21275) reported

    @bt_uk Wow BT that wasn’t the case at all you didn’t read my tweet just call gave a standard response it’s @tom_blissy who can’t work as 7 engineers have been out to fix their line. In view of that I suggest politely you contact Tom not me and get this resolved so he can work!

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk Will do thanks, but almost invariably, the tests say nothing wrong because the test isn’t run in the minutes when the service is absent. Intermittent fault. For 20 years. Community FTTP is due but still awaiting latest update from Openreach. Covid causing so many problems.

  • roostarichy lisa (@roostarichy) reported

    @bt_uk is there a problem in the shrewsbury area? Everyone seems to be down?

  • sarah21275 Sarah Foreman (@sarah21275) reported

    @bt_uk @tom_blissy BT it is TOM a who needs you he can’t work currently as you can’t fix his WiFi issues as he works from home please resolve this so he can work.

  • keirong Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin (@keirong) reported

    @bt_uk 2/2 we we’re told was down to internal wiring and ended up being due to corroded wire on the external line. Does around 500 yards of cable equate to a drop of 50% signal/broadband speed? If so why isn’t something done about it or do you expect your customers to suck it up?

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare AS IT COMPANY WITH NO /B/BAND OR PHONE THAT HOSTS WEBSITES AND EMAILS FOR PEOPLE WHY UNDER THE LAW CHANGE I'M I STILL WAITING FOR A EGNNIER TO FIX MY FAULT BUT YOU CAN SPAM TEXT ME CLOSING MY FAULT OFF AND YOUR 4g AURSSE DON'T WORK ON EE ..PISSED OFF BEYOND A JOKE

  • Veracityy_ Jasmine 👀 (@Veracityy_) reported

    Yo @virginmedia, I'm moving house & filled in the form on your website to see if your net is available at our new place. It said someone would contact me to let me know, but nobody has😩 I need to know ASAP, pls help me so I don't have to go back to the disaster that is @bt_uk

  • LizDarling1 Liz Darling (@LizDarling1) reported

    @bt_uk why do you allow work to be done without informing business (& residential) customers so it disrupts them working & causes issue!