BT (British Telecom)

BT (British Telecom) Outage Report in East Dereham, Norfolk, England

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The latest reports from users having issues in East Dereham come from postal codes NR19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Dereham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Dereham, Norfolk, England 05/01/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Dereham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, East Dereham, Swaffham, Necton, Wymondham and Fakenham.

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City Problem Type Report Time
United KingdomAttleborough Wi-fi
United KingdomEast Dereham Phone
United KingdomAttleborough Wi-fi
United KingdomSwaffham Internet
United KingdomSwaffham Internet
United KingdomNecton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near East Dereham, England

Latest outage, problems and issue reports in East Dereham and nearby locations:

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk The lights on the hub are orange, and rebooting it won't solve the issue as the fibre box is not receiving any light from the head-end (PON failure). The fault won't be cleared until the PON light goes green.

  • judes_t jt (@judes_t) reported

    Arghhhh digital voice issues AGAIN @bt_uk why won't the industry pause the roll out and listen to users and the issues? Talk to @TheNorthernEcho they have lots of case studies if you don't want to listen to me.

  • Robyn0204 Robyn G (@Robyn0204) reported

    @bt_uk Hey thanks James! Unfortunately they were unable to do anything, seems the letter was maybe sent in error. However, the lady I spoke to (didn’t get her name) was amazing, tried all she could to help! Thanks guys

  • sirlancelotdog Lancelot (@sirlancelotdog) reported

    @bt_uk Very bad service from @bt_uk. My 82 yr old friend was left with a disconnected Lifeline and without incoming calls for the past 17 days. BT keep giving me 3 day deadlines to fix it and it just doesn't get done. We don't know who can help. It's disgusting behaviour @bt_uk

  • thereal6mela BigMelaa☁️🤍. (@thereal6mela) reported

    @bt_uk I can’t lie BT service’s top tier and customer service just wished I got the ladies name 👌🏾

  • DavidJamesonUK Dave Jameson (@DavidJamesonUK) reported

    @bt_uk Will this fix the slow line speed, buffering, dropouts and random disconnections I keep getting from my overpriced @SkyUK broadband? If so, where do I sign?

  • HalloranAideen Aideen O'Halloran (@HalloranAideen) reported

    @bt_uk Royal Mail indicate router will arrive tomorrow 2 February. So I will not have equipment today as you and your colleague confirmed. I am v disappointed but not really surprised - this is consistent with customer service approach so far, over promise, under deliver

  • ChantsAitken89 Chantelle Lomas (@ChantsAitken89) reported

    @bt_uk What phone number can my husband call to discuss his colleague broadband/tv package. All of our services have been terminated without permission customer services say they cannot help deal but can't tell him who to contact. Not great when the whole house has covid. 😠

  • plsoj85 Paul Rumens (@plsoj85) reported from Northamptonshire, England

    @adamsummerton @btsport Adam - there is no tougher league to get out of than the @TheVanaramaNL - apart from going down! And we’re doing everything with extremely limited finances to avoid that - a hugely challenging competition

  • Escorci0 Courtenay Escorcio (@Escorci0) reported

    @bt_uk I received it in September and have been trying to activate it with Pure Card since then. They have been unhelpful and have now said I have to revert to the company that offered the reward. Can you help me?