BT (British Telecom) Outage Report in Attleborough, Norfolk, England
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The latest reports from users having issues in Attleborough come from postal codes NR17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Attleborough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Attleborough, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Thetford, Attleborough, Diss, East Dereham, Necton and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Thetford |
Internet | |
| Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Attleborough |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Attleborough, England
Latest outage, problems and issue reports in Attleborough and nearby locations:
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael
(@rach_jones20) reported
@bt_uk hey BT. Had fibre installed few days ago but have had no Internet since it was installed. Try to phone customer service and just get put in a queue which never seems to end? Help please.
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Kel
(@kkfitmachines) reported
@bt_uk no help when I call. Promised broadband connection today - nothing! Ever tried working from home & home schooling kids without the net?!? Come on BT. Why go direct when you get this? I booked this appointment weeks ago and your engineer doesn’t bother to turn up!
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Shaun
(@Shaund442) reported
@bt_uk @OakNational So my Internet has been playing up no end since this new firmware update, had a new smart hub sent out and still same rubbish which is awful net on mode 1 and won't connect to discs on mode 2. Shocking service that I'm paying nearly 40 a month for.
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ellie
(@ellie_meadx) reported
@bt_uk shocking service. New WiFi cancelled without any communication, now having to wait ANOTHER two weeks for activation. A whole month without WiFi whilst having to work from home!
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hannah
(@hannah78272528) reported
@bt_uk @BTGroup I have been waiting nearly 6 weeks for my WiFi to be installed by BT. I am a teacher, trying to teach A-Level students from home using my Mobile Data hotspot thanks to this appalling service.
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Leanne Capstick
(@LeanneM155cap) reported
@btsport @BTCare I’ve phoned twice and held for 60 minutes both times. I just want to cancel my subscription with you please for BT Sports. I am at the end of contract.
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Steve Bone
(@stevebone1) reported
@bt_uk Hi BT - just sent you a DM and got an automatic reply which doesn't really help. Does this mean I won't get an actual reply on there?
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Bored Barney
(@bored_barney) reported
How have @bt_uk been having issues for four days straight and not managed to fix it. Are you even trying 😔😔😔 Lagged out during stream, sorry y'all
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Down my local
(@downmylocal) reported
I want to say a huge thank you to @bt_uk for sorting out my broadband issue so quickly. I reported a fault with my hub on Wednesday at 3pm and by 11am Thursday a new hub was delivered and working. Very impressed by your customer service. Take note @SkyUK, this is how it's done.
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Gavin Watson
(@gavinwatson) reported
@bt_uk I'm fine Ash, but I think you might need help. Maybe more people answering the phone? Unless of course you feel that over half an hour is OK?