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BT (British Telecom)

BT (British Telecom) outages and service status in Attleborough, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Attleborough, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Attleborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Attleborough, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Thetford, Wymondham, Attleborough, Long Stratton, and East Dereham.

CityProblem TypeReport Time
Norwich Phone 2 days ago
Norwich E-mail 4 days ago
Norwich Internet 13 days ago
Norwich TV 14 days ago
Norwich Internet 18 days ago
Norwich E-mail 22 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Attleborough, England

Latest outage, problems and issue reports in Attleborough and nearby locations:

  • SharkScubaDave
    David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • MortyMark
    Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • seanmkent
    Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • StephanieHowksx
    Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • SeanGreentree
    Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • TheRefinery68
    The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • DWyattHupton
    David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • IChewPorridge
    iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • IChewPorridge
    Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • RachelCShreeve
    MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • scoop2far
    Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • LauKParker
    Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • SeanGreentree
    Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • CJCliffe_FCIPS
    Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ehealey1
    Elaine Healey (@ehealey1) reported

    @bt_uk why do you employ agents who care so little they book in a different date to the one verbally confirmed They also lie about an engineer visit. Nil customer care, only additional stress.

  • Only1JB18
    JadeB (@Only1JB18) reported

    Lmao @btsport commentary "Anthony has changed his game from not only cutting to use the left foot" ..... proceeds to show 3 clips of him doing exactly just that.... You never stop amazing me. 👏 #BTSport1

  • Bekijo1
    Beki🌸⫩ 🌈💜⭐️ (@Bekijo1) reported

    @SkyHelpTeam why is our broadband so poor after switching to you from @bt_uk ?? It’s constantly buffering and very slow. Please look into this.

  • DawnRemblance
    Dawn Remblance (@DawnRemblance) reported

    @bt_uk They say the duct is blocked and needs clearing. Yet the property next door to us has got no problems in connecting.

  • DawnRemblance
    Dawn Remblance (@DawnRemblance) reported

    @bt_uk Yes and it keeps cutting me off. The engineer has been 3 times and says the duct is blocked, and its down to openreach to unblock it. But yet noone has been. Whose job is it to do that and how do I get them to do it ASAP

  • _jamsie22
    James (@_jamsie22) reported

    Ian Darke commentary on @btsport is shocking!! “Seem to have gone off Fred” “1-0 down, what do United need to do” “Maguire should have just booted it clear” My heart sank when I heard his name because the standard is SO poor!!

  • BlairGorman15
    Blair Gorman (@BlairGorman15) reported

    @bt_uk is there a known outage happening at the moment? I can see some reports indicating this. I'm in St Alban's and my router is getting no connection at all. Have tried all the usual things but trying to figure out if it's an outage or possible hardware issue...please advise?

  • JordanWilkoooo
    Wilko (@JordanWilkoooo) reported

    What a boring pundit savage is…. @btsport **** him off Still going on about the Maguire mistake being de gea’s fault 💤💤 #ManchesterUnited #EuropaLeague

  • simper7s1
    Aaron Simper (@simper7s1) reported

    Thanks @bt_uk , broadband has been down since 7am this morning, when I notified them, and can’t get engineer until tomorrow. Guess I’ll watch paint dry until then . 750mb guaranteed by the way and not the first time either . Bargain. #shouldhavewentwithsky

  • realmagicstu
    MagicStu (@realmagicstu) reported

    @bt_uk Hey @bt_uk I think its really disgusting that you are going to charge me now £73 per month as a long time customer. Yet, for exactly the same package for new customers you are charging them then £54.99 a month. My contract is nearly up with you, will be moving to some other isp.