BT (British Telecom)

BT (British Telecom) Outage Report in Attleborough, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Attleborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Attleborough, Norfolk, England 12/20/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Attleborough, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Norwich, Wymondham, Long Stratton, Thetford and Attleborough.

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City Problem Type Report Time
United KingdomDiss TV
United KingdomNorwich Phone
United KingdomWymondham Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomLong Stratton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Attleborough, England

Latest outage, problems and issue reports in Attleborough and nearby locations:

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian27814009 Ian (@Ian27814009) reported

    @thewardog1235 @bt_uk @MarcusRashford How is this relevant to the topic? That’s another bad thing about social media - it gives very thick people (who generally wouldn’t be listened to) a voice. Numbskull.

  • sirichkirby Simon Kirby (@sirichkirby) reported

    @bt_uk All I get are hollow apologies and broken promises. Time after time. Somebody else told me this yesterday. Why did they lie? Why should I believe you? I don’t have time for BTs silly games

  • DarrenDevGuy DarrenDev (@DarrenDevGuy) reported

    @mattelll @NOWHelpTeam @btsport What issue are you having with the BT Sport app on Now TV?

  • Hermhed1 Olamide (@Hermhed1) reported

    @bt_uk @MarcusRashford Y’all are stupid How do you want me to get off the rubbish he played from my head Rashford is not worthy of being a Manchester United starter talkless of being our no 10 Worsted number 10 ever seen I’ve been a man Utd fan

  • suzanne0161 Suzanne Wiggans (@suzanne0161) reported

    @bt_uk @MarcusRashford As a high profile figure, why not encourage a national switch off for social media, until this issue is dealt with and trolling is taken seriously and stopped! It is shameful that social media tolerates this!

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @bt_uk I’ve tried texting FIX and everything else. My light has been solid orange for over 3 hours now and you are either unable or unwilling to help.

  • 232drpepper 232drpepper (@232drpepper) reported

    @Mehan98 @bt_uk Its nothing on your end, its just BT themselves being sh*t. The last week my wifi has gone down for hours every night and loads of people are experiencing the same thing

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @bt_uk you rarely offer any help. You tend to give up if you can’t sort the problem straightaway, which is extremely rare.

  • Sakif_Rooney sakif hossain (@Sakif_Rooney) reported

    @bt_uk @MarcusRashford Marcus Rashford MBE had a game to forget as Manchester United failed to register a goal against Arsenal at the Emirates Stadium this evening. gary said on against crystal: His touch in the second half has been awful. He can’t control the ball if it comes to him at the moment.”

  • Mehan98 Mehan (@Mehan98) reported

    @bt_uk Ty Rita, this has happened before previously, if this issue persists even after that what would you recommend?