BT (British Telecom)

BT (British Telecom) Outage Report in Attleborough, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Attleborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Attleborough, Norfolk, England 09/01/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Attleborough, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Norwich, Thetford and Wymondham.

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City Problem Type Report Time
United KingdomDiss Internet
United KingdomNorwich Phone
United KingdomDiss Internet
United KingdomThetford Internet
United KingdomNorwich Phone
United KingdomNorwich Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Attleborough, England

Latest outage, problems and issue reports in Attleborough and nearby locations:

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • nick_murrell Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyNTFC Tony Baker (@TonyNTFC) reported

    @bt_uk trying to buy the ufc for tonight but Sky q box keeps saying it cannot be recorded? Been online but thats no help, waited 30 mins on live chat and it cut me off when number 1 in the queue, do you want my money?

  • misterjcrose Jack Cunningham-Rose (@misterjcrose) reported

    @virginmedia spending 1 hour and 15 minutes on hold to be cut off twice. To report yet more broadband problems is appalling. I bet @richardbranson is probably with @bt_uk for his broadband #virginmedia #terriblecustomerservice

  • sammyhjohnson Sam Johnson (@sammyhjohnson) reported from Thornton Steward, England

    @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

  • Derek87936090 Derek (@Derek87936090) reported

    @bfcgpg @btsport @BrentfordFC What's the issue! Not going to obstruct your view?

  • JonynoJ Jon Noj (@JonynoJ) reported

    @btsportufc @btsport @TheNotoriousMMA My wifi is down but can I purchase the ppv through my tv without my wifi? And I can watch without issue?

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Using the hub connectors but due to it being on an extension lead plug I think the signal is really weak so the tv drops out

  • dvernalls Dave Vernalls (@dvernalls) reported

    @bt_uk DM sent to be clear the agent that eventually dealt with it was great but in 2021 it shouldn't need a phone call for an existing customer to get the best renewal deal. Letter offers weren't available online and call centre wait was 30 minutes.

  • Annimousey 🦄Anni Ezmerelda🦄 (@Annimousey) reported

    @bt_uk Hello. How do I make a complaint please? 4 times I have been told my mobile will be reconnected as I'm disabled and need it to keep in touch with carers. 4 times you have let me down and not done it.

  • JRM1862 Jason Morphus (@JRM1862) reported

    Has anyone else got an issue with the @btsport app crashing when adverts start?

  • iHarlandos 🍍🦕 AJ Harland. 🥁😇 (@iHarlandos) reported

    Hi @BTCare - stop making #Paula feel so bad. If she has shonky broadband then she can just get a LAN cable for her laptop, plug it straight into the router and she’s away. No more ***************.