BT (British Telecom)

BT (British Telecom) Outage Report in Attleborough, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Attleborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Attleborough, Norfolk, England 01/22/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Attleborough, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: East Dereham, Norwich, Thetford, Wymondham and Diss.

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City Problem Type Report Time
United KingdomEast Dereham E-mail
United KingdomEast Dereham E-mail
United KingdomNorwich Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Attleborough, England

Latest outage, problems and issue reports in Attleborough and nearby locations:

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGreen1001 Paul Green (@PaulGreen1001) reported

    @jeff2932 @Matthew60975500 @btsport Fair enough. If she flagged up the stadium issue which ended up costing you points that is actually to her credit.

  • LaraSparkes Laralousparkes (@LaraSparkes) reported

    @bt_uk we have just tried the text service and I'm afraid the 'handy booklet' is both patronising and useless! And passing the buck back to us again! Please help!

  • Matthew60975500 Matthew Brown (@Matthew60975500) reported

    @PaulGreen1001 @btsport We have been underperforming for 20 odd years😭. Problem is tv knows nothing about football below premiership

  • chrispe35 Pearcey (@chrispe35) reported

    @bt_uk Had call from Cyber Team and told issue to be fixed on 29th January. Sadly I have zero confidence in BT that it will be resolved.

  • CameramanAlan Alan G Mather (@CameramanAlan) reported

    @bt_uk yo25 area running very slowly are you having problems?? I can’t log in to my account the page just keeps refreshing and back to the log in page!

  • White__Dove David Thompson (@White__Dove) reported

    @Cunners_ @btsport That's what I thought ... Bet he had it written down before the game.🙄

  • ChloeAmber87 Chloe 🌸 (@ChloeAmber87) reported

    Does anyone actually bother answering your phones @bt_uk? Never known such a **** service! 4 days trying to get BT Sport to work and still not working! 🤬

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    @bt_uk I had much better Internet in the tiny village I lived in compared to the town I'm in now. Poor WiFi despite promises of good WiFi in every room, and it constantly drops out when I'm working from home for no reason!!

  • PredzZHD PredzZHD🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PredzZHD) reported

    @bt_uk Yes still having issues

  • mattpoll3781 mattpoll (@mattpoll3781) reported

    @bt_uk Stop trying to confuse customers. Yes you will provide excellent WiFi to every room but that will not your terrible connection speeds. You couldn't even provide me with bt sport. I left for sky and now watch bt sport in HD they even speak English should you need to speak to them