BT (British Telecom) Outage Report in Attleborough, Norfolk, England
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The latest reports from users having issues in Attleborough come from postal codes NR17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Attleborough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Attleborough, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Diss, Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Diss |
TV | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
||
| Norwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Attleborough, England
Latest outage, problems and issue reports in Attleborough and nearby locations:
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Caridade-Ferreira
(@bella_caridade) reported
Almost 2 weeks without broadband. @bt_UK and @WeAreOpenreach continue to f**k up. Just been told that fibre team will let them know by Friday what the problem is... no mention of a fix yet. I'm tweeting every hour to shame them into fixing the mess. #dreadfulcustomerservice
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dunham
(@dundeeham) reported
@bt_uk So now it’s supposed to be fixed on the 7th. I purchased broadband on the 11th of June. Stay clear of @bt_uk . I bet they won’t even fix it for then too #btbroadband #fraud #disgrace
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Kusstardo
(@kusstard) reported
@bt_uk we’ve been without a landline and wifi for 12 days now. We’ve been told it’s a major outage and the estimated time of restored service changes daily. We’re not impressed with your customer service or communication.
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Scott McKenzie
(@scott_mck1) reported
@bt_uk hi, my elderly housebound mum has been left without broadband since 27th July and won’t be looked into until 9th August. She stays alone and relies on broadband. This is a terrible service, can it be looked into asap, please?
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Ethan Black
(@LuminolNights) reported
@bt_uk Problem resolved. Thanks for your time. 👍
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Photography Skye
(@landscapes365) reported
@bt_uk I already have a designated advisor, 5 Openreach engineers have visited. 3 told me there was no fault, 2 said there was & they had fixed it. One Cube engineers said there was a fault but not his responsibility. Will texting FIX bring anything else to bring to the party Brian?
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Gabrielle RG
(@GoobRoob) reported
@bt_uk internet is showing as connected on the router but it is not working on any laptops / phones / tv 🤬🤬🤬🤬 this is the second day I’ve had this issue
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Chris Levey
(@levey_chris) reported
@bt_uk Is bt sports down?
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Gary Allen
(@GaryAllen4470) reported
from
Margate, England
@bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!
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🦅Abomination Gaming🦅
(@XboxOneReece) reported
@bt_uk Thank you. I'd appreciate that. Your engineer was kind enough to tell me that if the problem persists, he would need to visit again.