BT (British Telecom) Outage Report in Attleborough, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Attleborough come from postal codes NR17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Attleborough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Attleborough, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Diss, Thetford, Attleborough, East Dereham and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Diss |
||
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Attleborough, England
Latest outage, problems and issue reports in Attleborough and nearby locations:
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Saltern #RyansLaw ⚖
(@MarkSaltern) reported
@bt_uk nearly 12 months & still not sorted!! I am paying for a service I’m not getting!! 🤬
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PJMosely
(@PhillipJMosely) reported
@HwatsonBT Please, help. Since 3 September BT cut me off bandwidth & Internet. A spurious request to take my number has ruined my service. I told your fraud team not to do it but you did anyhow. Since then I waited six weeks to get turned on. You cut me off 3 times since! @bt_uk
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Bartlomiej Polski Fizio
(@2Bartsimpson) reported
@bt_uk day two no internet. I called reported it . You know I’m a health care clinician. You know I work from home and am reliant on you for my job and income. You advise me someone will contact me re 6-4 months hx of issues. Yet I still have nothing. Can you please escalate this
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Prince Roy
(@princeebwoi) reported
@bt_uk ... different parts of the home. She then asked if my mobile phone network provider provides 5G and why I don't use that instead. I said that shouldn't matter whether or not I have 5G because I'm paying BT for home internet. She was not willing to help me at all... 3 of 3
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Prince Roy
(@princeebwoi) reported
@bt_uk I tried to report this. And instead of the advisor trying to help resolve it, she said the line is working fine on their end and that I need to plug in ethernet cables and connect to all devices I need to use. Mentioned this isn't practical as the devices are in... 2 of 3
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Sion Davies
(@fatedinho) reported
@bt_uk having severe problems with internet speed ran a speed test a have less than a 1 megabit per second as a download speed. Nowhere near what I pay for
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Melissa Howells
(@MelissaMS22) reported
@bt_uk Can you help, we had a lightening storm earlier today and the Internet is working, however we cannot get Internet on the tele. We have checked all cables, switched off and rebooted boxes and even tried several times to contact BT, but the number just cuts off.
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Joe Gibson
(@Radishboy92) reported
@bt_uk is it standard procedure for operators not to call back when a call gets disconnected (call went silent then eventually hung up)? As far as I can tell the line problems were on your end, or the operator hung up which I hope wasn’t the case!
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Scott Murray
(@mrthejoker32) reported
@bt_uk Hi, I reported a fault with my broadband this afternoon using the HELP text process. I got a response saying that it looks like a problem with the network, and that a ticket had been created. The ticket states that I have slow connection, but I have no connection at all.
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H
(@xxxHJWxxx) reported
@bt_uk Ok My complaint hasn’t been dealt with i raised with yourselves I can’t put my own recollection in as I have gone over the characters What’s my option now ?