BT (British Telecom) outages and service status in Attleborough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Attleborough, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (50%)
- E-mail (25%)
- Phone (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Attleborough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Attleborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Attleborough, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 9 days ago |
|
Norwich
|
Internet | 15 days ago |
|
Norwich
|
Phone | 25 days ago |
|
Norwich
|
27 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Attleborough, England
Latest outage, problems and issue reports in Attleborough and nearby locations:
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Vineet Shah (@vineet_shah_007) reported from Norwich, EnglandService received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Nina Brown (@NinaBrown79) reported from Norwich, England@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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The Internationalist (@TheRefinery68) reported from Norwich, England@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Joshua Issitt (@joeissitt) reported from Attleborough, England@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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MummaShreeve (@RachelCShreeve) reported from Long Stratton, EnglandStill no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Sean Greentree (@SeanGreentree) reported from Attleborough, EnglandI’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Paul Foster (@Paulfo) reported from Harleston, England@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Vineet Shah (@vineet_shah_007) reported from Norwich, England@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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David Holmes (@SharkScubaDave) reported from Norwich, England@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Sean Greentree (@SeanGreentree) reported from Attleborough, England@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Lau (@LauKParker) reported from Thetford, England@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Simon (@glenharlow88) reported from Norwich, England@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Kate (@kateloudavies) reported from Watton, England@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Paul Suggitt (@SuggsPT) reported from Hethersett, England@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@bt_uk Why is BT WiFi/FON not working in Norwich?
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iDifficult 💨 (@IChewPorridge) reported from Watton, England@bt_uk Broadband service working fine. Eventually times out logging in.
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Lord Porridge (@IChewPorridge) reported from Watton, England@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Matt (@scoop2far) reported from Norwich, England@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Stephanie Kate (@StephanieHowksx) reported from Taverham, England@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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mark stratford (@stratfordmark) reported@bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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fuey (@hongkongfu3y) reported@bt_uk hello BT. I was a BT customer for years but was shifted onto EE. I have a broadband package with them and 2 sim only deals (originated as BT sims) If I change back to BT would I still get the mobile discount with EE being the same as BT or would that change??
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Simon (@thfcsimonm) reported@bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!
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CARL ROBINSON (@CARLOSUK01) reported@btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁
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moz💤 (@tinnie31) reported@bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?
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The Canine Behaviourist (@cbehaviourist) reported.@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.
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Paul Dilger (@paulidilge) reported@bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly