BT (British Telecom) outages and service status in Hethersett, England

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hethersett, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, and Attleborough.

City	Problem Type	Report Time
Norwich	Internet	33 minutes ago
Norwich	Internet	6 days ago
Norwich	Phone	16 days ago
Norwich	E-mail	18 days ago
Norwich	Internet	27 days ago
Norwich	TV	28 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

• 
  Vineet Shah (@vineet_shah_007) reported 5 minutes ago from Norwich, England

  @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

• 
  Sean Greentree (@SeanGreentree) reported 7 minutes ago from Attleborough, England

  I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 8 minutes ago from Costessey, England

  Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 9 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

• 
  Jon P Watson Photography (@thejpwphotos) reported 15 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  rolledchef87 (@rolledchef) reported 18 minutes ago from Thorpe St. Andrew, England

  @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

• 
  David Wyatt-Hupton (@DWyattHupton) reported 18 minutes ago from Norwich, England

  @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

• 
  Nina Brown (@NinaBrown79) reported 20 minutes ago from Norwich, England

  @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

• 
  MummaShreeve (@RachelCShreeve) reported 21 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Simon (@glenharlow88) reported 22 minutes ago from Norwich, England

  @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 27 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  David Holmes (@SharkScubaDave) reported 37 minutes ago from Norwich, England

  @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 37 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  Dave Montgomery (@GeordieCanary) reported 39 minutes ago from Thorpe St. Andrew, England

  Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

• 
  The Internationalist (@TheRefinery68) reported 45 minutes ago from Norwich, England

  @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

• 
  Mark Newstead (@MortyMark) reported 52 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Matt (@scoop2far) reported 57 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  Tim Harris (@timjamesharris) reported 59 minutes ago from Horsford, England

  @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

• 
  Vineet Shah (@vineet_shah_007) reported 60 minutes ago from Norwich, England

  @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

• 
  Paul Suggitt (@SuggsPT) reported 60 minutes ago from Hethersett, England

  @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TSLG13007 (@TSLG13007) reported 6 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Angry Bird Flies 💙 (@Rosiecat2) reported 6 minutes ago

  @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 6 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Rachel (@rachelleese84) reported 6 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  AP Rhondda (@ae_parry) reported 13 minutes ago

  @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

• 
  Shaun Burnett (@shaunburnett) reported 16 minutes ago

  @btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!

• 
  brody parker (@brodypa41649165) reported 18 minutes ago

  @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

• 
  Francesca Plimmer (@FranPlimmer) reported 24 minutes ago

  @btbusinesscare please push for @WeAreOpenreach to fix the lines. There are only 4 houses down. They are saying 15. The telegraph pole is ***** and intact. It just requires a fibre engineer. I believe we have been lied to on several occasions. This is having a detrimental impact.

• 
  The Canine Behaviourist (@cbehaviourist) reported 24 minutes ago

  .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

• 
  KingshillNo.1 (@The_pit_bing) reported 24 minutes ago

  @btbusinesscare youve emailed me every weekday for a week claiming to have called me and "went to voicemail" Lies, phone sitting beside me as I wait to promptly resolve ridiculous billing complaint. I reply to your "missed you" emails pointing this out You just repeat - disgrace