BT (British Telecom) Outage Report in Hethersett, Norfolk, England

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Hethersett, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, Long Stratton, and East Dereham.

City	Problem Type	Report Time
Norwich	Phone	1 day ago
Norwich	E-mail	3 days ago
Norwich	Internet	12 days ago
Norwich	TV	13 days ago
Norwich	Internet	17 days ago
Norwich	E-mail	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

• 
  Sean Greentree (@SeanGreentree) reported 2 minutes ago from Attleborough, England

  @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

• 
  Sean Greentree (@SeanGreentree) reported 4 minutes ago from Attleborough, England

  I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

• 
  The Internationalist (@TheRefinery68) reported 5 minutes ago from Norwich, England

  @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

• 
  Dave Montgomery (@GeordieCanary) reported 6 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  Mark Newstead (@MortyMark) reported 13 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Caroline Sauverin (@csauverin) reported 19 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 21 minutes ago from Costessey, England

  Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

• 
  MummaShreeve (@RachelCShreeve) reported 22 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Mark Scott (@Mark_G_Scott) reported 28 minutes ago from Frettenham, England

  @bt_uk internet outage in NR12. What’s going on?

• 
  james bradford (@jimmybnorwich) reported 29 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

• 
  Robert Purton (@purts149) reported 31 minutes ago from Rackheath, England

  @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

• 
  David Wyatt-Hupton (@DWyattHupton) reported 39 minutes ago from Norwich, England

  @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

• 
  Matt (@scoop2far) reported 42 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  rolledchef87 (@rolledchef) reported 45 minutes ago from Thorpe St. Andrew, England

  @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 47 minutes ago from Norwich, England

  @bt_uk Why is BT WiFi/FON not working in Norwich?

• 
  Stephanie Kate (@StephanieHowksx) reported 48 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 49 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 49 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 51 minutes ago from Norwich, England

  @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

• 
  David Holmes (@SharkScubaDave) reported 56 minutes ago from Norwich, England

  @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Wilde (@emswilde) reported 5 minutes ago

  @jeanstshirt @bt_uk Mate - I’m a month into the same issue and still no service. Good luck!

• 
  peter (@heathcottage) reported 6 minutes ago

  @btsport Commentary on champions league on bt sport really poor. Mind numbingly banal comments. Can’t we get some new people??

• 
  .🪓 (@fergiesperch) reported 6 minutes ago

  BTsport commentators are awful. Acting like madrid havent controlled the game from minute 1. Chelsea been battered and have zero chance of getting 2 goals. Chelsea cant score a goal in prem never mind vs madrid

• 
  DC63 (@delboy200963) reported 12 minutes ago

  Once again Steve Mcmanaman’s co commentary on @btsport an absolute joke. Chelsea have kept Madrid quiet 😳😳😳 was it not for poor finishing it would be about 6-0. What a 🤡

• 
  Handsome Jack (@1confucious) reported 12 minutes ago

  @NakisisaTheLion @PleasantKenobi @bt_uk I've had no problems with Sky, but maybe either i'm lucky of your house's cursed with faraday cage metal sheeting in your walls

• 
  sanjay (@sanjay48198293) reported 17 minutes ago

  @bt_uk my broadband is not working what is going on been with out it since last Thursday

• 
  Charlie (@charb009) reported 17 minutes ago

  It shows how stupid the @btsport pundits and commentators are when they praise Lampard for actually making Chelsea worse. They would batter Potter if he produced a performance like that.

• 
  Scott (@sjholland87) reported 20 minutes ago

  Internet has gone down AGAIN. Third time this week. @bt_uk

• 
  Sri (@srimpey) reported 21 minutes ago

  @Ofcom can @bt_uk @BTCare refuse to replace broken router as ‘out of contract’ even though they are still charging me in advance for a service that does not work? I do not want to be tied in for another 18 months.

• 
  Sarah 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@sarahstephens08) reported 21 minutes ago

  @bt_uk Shocking to see b'band increases of £13 per month since April for my deceased mother's account. @Ofcom Ours of £8.05 was bad enough but nothing you can do apparently that won't involve a 24 mth contract & £100s in early release