BT (British Telecom) Outage Report in Hethersett, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, Norwich, Wymondham and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Total Blackout | |
| Norwich |
Total Blackout | |
| Wymondham |
||
| Norwich |
Phone | |
| Wymondham |
Internet | |
| Norwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Norton 💙
(@julesnorton) reported
Bit the bullet and switched from sky broadband and TV to @bt_uk for better service arranged weeks ago no switch on yesterday called today and told have to cancel and re-order will take at least a week now left with 3 kids in half term no WiFi and no TV - help!
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Simon Kirby
(@simonkirby86) reported
@bt_uk I’ve messaged about an open complaint that you’ve yet to respond to. It was raised because you’ve refused to tell me how much my mobile deal would cost if I changed the number of SIMs on it. It’s against the rules but you seem to have forgotten that.
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Alan Mörris
(@Fokmisterutd) reported
@bt_uk sent a DM to openreach and completely ignored, new property ,BT hub 2 under stairs in cupboard no signal in kitchen and very poor in bedroom above, onto BT for 40 mins yesterday did some remote stuff no change, forums suggest this is a bad router , £50 a month!!!
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Alan Mörris
(@Fokmisterutd) reported
@bt_uk Hi Dee, thanks for the offer but as I already pay £50 a month and don't receive a decent signal I wld probably look at moving it myself but the contract is up in November so we may look at alternative supply. Regards Alan.
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Russ Michaels
(@RussMichaels) reported
So according to ryan on @bt_uk live chat, bt's policy is to use poor security and insecure security questions and answers. It is against their policy to allow customers to use secure answers to their security questions. #cybersecuritytips #CyberSecurityAwareness
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Andrew Mark Sewell
(@sewell7) reported
@bt_uk But a £11 monthly price hike is more than a 10% increase! I’ve been very loyal to BT for 10+ years but after a series of appalling customer service blunders this is very definitely the last straw.
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εmmα
(@emmaa_w) reported
@bt_uk our new BT broadband was supposed to start yesterday, first it didn’t come on until today and now it’s all up and connected it’s not working, the light on the box is blue but nothing on the devices is loading
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Tom Holland
(@Tomahol1) reported
50 days since @bt_uk internet stopped working. 2500% of the 2 working day fix time, as a result I'm owed £403.20 in compensation. Now up to 6 resolution dates missed. @WeAreOpenreach SSKMD MSO ongoing for 104 days. #stilloffline
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Lynsey Longhurst
(@LynseyLonghurst) reported
@lsweeney265 @btsport Omg awful isn’t he! I was literally saying this last night 😩
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Jess Goodman
(@JessGoodman21) reported
Hey @bt_uk I have no idea who to contact. But be sure what’s happening with my internet installation now ?! I have no signal etc because of @ee and now I have no idea what you are doing. It’s meant to be live tomorrow. Not happy one bit as I’ve been left not know what’s going on!