BT (British Telecom) Outage Report in Hethersett, Norfolk, England

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Hethersett, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, Long Stratton, and East Dereham.

City	Problem Type	Report Time
Norwich	Phone	2 hours ago
Norwich	E-mail	2 days ago
Norwich	Internet	11 days ago
Norwich	TV	12 days ago
Norwich	Internet	16 days ago
Norwich	E-mail	20 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 3 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

• 
  Sean Greentree (@SeanGreentree) reported 3 minutes ago from Attleborough, England

  @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 3 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  Caroline Sauverin (@csauverin) reported 8 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Matt (@scoop2far) reported 12 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  Mark Scott (@Mark_G_Scott) reported 13 minutes ago from Frettenham, England

  @bt_uk internet outage in NR12. What’s going on?

• 
  Stephanie Kate (@StephanieHowksx) reported 16 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  Simon (@glenharlow88) reported 19 minutes ago from Norwich, England

  @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

• 
  Sean Greentree (@SeanGreentree) reported 25 minutes ago from Attleborough, England

  I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

• 
  Nick Murrell (@nick_murrell) reported 25 minutes ago from Norwich, England

  18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

• 
  james bradford (@jimmybnorwich) reported 35 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

• 
  The Internationalist (@TheRefinery68) reported 37 minutes ago from Norwich, England

  @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 38 minutes ago from Norwich, England

  @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

• 
  Dave Montgomery (@GeordieCanary) reported 38 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  David Wyatt-Hupton (@DWyattHupton) reported 45 minutes ago from Norwich, England

  @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

• 
  MummaShreeve (@RachelCShreeve) reported 46 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 47 minutes ago from Norwich, England

  @bt_uk Why is BT WiFi/FON not working in Norwich?

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 54 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  Mark Newstead (@MortyMark) reported 55 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Robert Purton (@purts149) reported 55 minutes ago from Rackheath, England

  @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CastingForTV (@FilmItTV) reported 6 minutes ago

  @prof_j_mitchell @bt_uk Feel your pain John, 4missed appointments and shocking customer service

• 
  Leon Estrella (@LeonEstrella) reported 7 minutes ago

  @SkySportsPL your audio in @bt_uk TV HD channels is not working. Currently watching LIV-AV and it sounds that the match commentator is in another dimension.

• 
  حرا (@thira93) reported 8 minutes ago

  @KamranKhalid02 @Akhund_Bilal1 @bt_uk Idk, maybe this area is not great for WiFi 😓 but honestly we had virgin media before and it was never this bad!

• 
  Ads 🇬🇧 (@HighburyHawk) reported 9 minutes ago

  @btsport purchasing Wrestlemania is proving extremely difficult. I cant purchase via my Sky Box. Told to go to sky web site. That takes me to BT Sport web site. Then asked to enter my viewing card number. Dead end. Terrible service. It’s like you don’t want us to by it.

• 
  mark macfarlane (@markmacfarlan76) reported 11 minutes ago

  @bt_uk is it possible to get a free replacement router for my broadband as it drops minimum 3/4 times a day iv done the line check thing and it seems there’s no problems I can’t even watch a YouTube video without it looking pixelated it’s a joke!

• 
  James Rodgers (@JRodgers_) reported 13 minutes ago

  @HCPrince @btsport Sounds like a classic IT issue. Turn it off and back on again.

• 
  CastingForTV (@FilmItTV) reported 14 minutes ago

  @lindsmunro @bt_uk Worst company ever.

• 
  David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported 15 minutes ago from Exeter District, England

  @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

• 
  Sam Jackson (@srjackson7) reported 15 minutes ago

  @bt_uk I've sent you a DM - no engineer has been today. This is really, really disappointing. I rely on broadband to work from home. Your inability to fix the fault has cost me a lot of money in mobile data. We will cancel our contract unless you fix this very soon.

• 
  Kamran (@KamranKhalid02) reported 16 minutes ago

  @thira93 @Akhund_Bilal1 @bt_uk Bt says if u dont get at least 40mb u get ur money back so call them haha, they're not meant to be this bad