BT (British Telecom) Outage Report in Hethersett, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Long Stratton, East Dereham, Attleborough and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
TV | |
| Long Stratton |
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| East Dereham |
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| Norwich |
Internet | |
| Attleborough |
Community Discussion
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BT (British Telecom) Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NikolaS
(@TweetSickness) reported
@LondonLions @KKBuducnostVOLI @btsport 7 points in 1st QT, are you kidding me? How can you be THAT bad.... No comment. I hope you fail in every game like in this.
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Rebecca Norton
(@SnortingNorton) reported
@bt_uk We now have a temporary fix, thanks to Rita. So, thank you. We have to do better for our more vulnerable populations, leaving people with faulty landlines and broadband for weeks is not acceptable.
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sally-in-the-shire
(@SoSallyHome) reported
@bt_uk I’m disappointed you have not contacted me today as promised re my complaint. Live Chat is not responding either
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xTx
(@xTeacherTx) reported
@bt_uk Can you provide me a link to online chat help? I couldn't find it in my app or online! Thank you! xTx
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Al Maplo 🦉
(@Maplo16) reported
@bt_uk My broadband contract is up for renewal and I’d like to cancel my BT sport. When I look at the offers and select what I want there is no option to add or remove it from a subscription. Am I missing something?
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Luke Morris
(@mor66739038) reported
@bt_uk I see you have a broadband issue in the GL167DG area. Is it crappy Gigaclear that is the cause?? It isn't the first time they have damaged something.
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Jay Gardner
(@jaygardner__) reported
@bt_uk trying to buy a tv deal that ends at 12am but the website is down, any suggestions?
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Lu 💫
(@RhodesyLu) reported
@bt_uk Hi. I've tried to log into my BT account online and it says a message something like it's down because BT is adding something new? Also I can't access my account through the MyBT app because it's saying something went wrong. I could log into both about an hour ago.
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holymoly
(@holymol86214896) reported
@bt_uk any way to speed up a repair? My internet is down since this afternoon and the first text reply said an engineer could resolve without having to visit property yet the next text said repair would be completed by 6th Feb! I wfh so can’t afford to wait that long, London area
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laser_tronic
(@laser_tronic) reported
@bt_uk Hi Rita - got text saying it now working but it isn’t. Also service status says everything ok but it isn’t. I need this sorting/ I’m getting massive amounts of stress over this to do with my work. Please can u sort/find out what is going on