BT (British Telecom) Outage Report in Hethersett, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Long Stratton and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Wymondham |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Long Stratton |
||
| Norwich |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chip ⚡
(@HungryArms) reported
@bt_uk Past five days internet is in and out, mostly out, no pattern I can see. Is this an issue with just me or is this a a wider issue?
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meg
(@_____meg) reported
@btbusinesscare Absolutely fuming with the way my parents are being treated with BT. Cutting a businesses internet and phone line just before the world returns to normal? This is a crucial time for retailers, and to remove the ability to contact or pay for a service is disgusting
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Rob Taylor
(@RobTaylor84) reported
Currently paying @bt_uk £60pm for 68mb internet, and only getting 15mb. I would pay anything to get a decent internet connection. Genuinely considering getting @SpaceXStarlink, at this point, as it's the only alternative to the crap I'm currently paying for.
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Rupert wilson
(@Oxfordite) reported
@bt_uk @ZenInternetHelp @plusnethelp Caller fails to hang up their phone, leaving our telephone engaged. How does this get resolved? Thanks.
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dickser
(@whoareuthen) reported
@ViewOfTheKop_ @SkySports @btsport Will never happen,
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Bev Jenkins
(@msbevjenkins) reported
@bt_uk we have one child doing GCSE’s in this house and one doing A Levels. Impossible to call you as not a customer but you ‘manage’ the cabinet.
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Rupert wilson
(@Oxfordite) reported
@plusnethelp Turns out there’s a national fault on Virgin media phone network.. @bt_uk @ZenInternetHelp
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*** Naa
(@iamnotsk) reported
@bt_uk The engineer installed a cloud based telephone line, even though I didn't want it. Now there is no telephone service. On hold since last 3 hours. No answer.
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Paul Abbandonato
(@PaulAbbandonato) reported
@PEBradbury @btsport They’re hardly going to say that as commercial partners are they Pete? Be nice though if it wasn’t so damn expensive to pay for sport on Sky and BT as consumers.
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Eric 🏊♀️🚲🏃♂️
(@Eric_The_Toffee) reported
I expect there’ll be a mass exodus of subscribers leaving the likes of @btsport & @SkySports because they’ve been part of the problem for years and they’ll continue to refer these scabs as the ‘big 6’ and they’ll continue to blow smoke up their arses, NOTHING WILL CHANGE