BT (British Telecom) Outage Report in Hethersett, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Wymondham, Norwich, Long Stratton and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wymondham |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Long Stratton |
||
| Norwich |
Phone | |
| Norwich |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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K_Mas97
(@Mas79K) reported
@adamsummerton @btsport of* The only problem lies with the Saturday 3pm Blackout, which bans the Saturday 2pm from being shown and the opening 15 minutes of the Saturday 5pm Game. That of course is out of BT's control but it's not convenient purely because we have to find a way around via the bookies.
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Codec Moments
(@CodecMoments) reported
@bt_uk FTTP connection installed next to my house by Openreach nearly 3 months ago, neighbours been connected by other providers for a while, but I keep getting told it's not available. Been a BT customer for 15 years, is my only option now to move to another service provider?
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Andy Rostron 🥃☸️🇬🇧🇪🇺🇺🇦
(@andy_rostron) reported
Hey @BTCare (Catherine S is super helpful!) my elderly Dad has a landline through @TalkTalk & they are truly awful. Can I port his account/line & crucially his number to BT? He’s terminally ill and we cannot risk a number change as all family, hospitals & carers have it.
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✌🏻Greemo✌🏻
(@AMidnightGamer) reported
@curlytopjim @virginmedia @bt_uk Bt is awful from the experience I've had. 5 engineers out within the past 2months and customer service accused me of lying. Had 2 new routers sent out which havent fixed the issue either. (im writing this on mobile data as the internet is down currently too)
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Scott J Romero
(@RomerosZombie) reported
@bt_uk can you explain why my elderly parents have been left with no internet, phone line or any useful help from your techs apart from “wait until Monday”?
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Matthew Wintle
(@WintsM) reported
How do I get support on the @btsport app? Constantly failing on me ! @EE #btsportapp
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Harryboy
(@harry_purser) reported
@CarltonCole1 @btsport I was surprised your host praised Eintracht supporters too much especially as she witnessed the scenes they caused - flares/smoke bombs, throwing objects when we took a corner,invading the pitch,throwing objects at WH supporters & the idiot confronting Antonio at the end
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🇦🇱Don Ando #24🇩🇪
(@Goatlisso_szn) reported
@LiveLewandowski @btsportfootball @btsport Buffon has never won the CL but he is in the category UCLimmortals, make it make sense
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Colin Knott Photography
(@ColinKnottPhot1) reported
@virginmedia No chance, I’ve spent far too much time on the phone to you mob, this problem and the unreliable broadband. With @bt_uk for years, left for £££ reasons but you get what you pay for I guess! I’ll continue to highlight my issues on here until things are sorted.
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Wayne Parsons
(@wapmonkey) reported
@CarltonCole1 @btsport Loved all the @btsport coverage. You, Joe and Jules have been fantastic. I think Owen was bad luck tho. He was the only change and we lost both legs he was there...