BT (British Telecom)

BT (British Telecom) Outage Report in Hethersett, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hethersett, Norfolk, England 10/14/2025 06:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hethersett, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich and Attleborough.

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City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Total Blackout
United KingdomNorwich Total Blackout
United KingdomNorwich E-mail
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BradGuy73 Bradley Guy (@BradGuy73) reported

    @talkSPORT Solskjaer had the same issues a few weeks ago. UTD got the win but he was fuming. And it is to do with the broadcasters as well as the premier league regarding these fixtures #btsport #PremierLeague

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @tonysim10300618 @declanmorgan09 @btsport Only becomes an issue if he overturns a decision and still calls it wrong. That didn’t happen today, so I’m not sure what the problem is.

  • CraigEtherton Craig Etherton (@CraigEtherton) reported

    Klopp tells @btsport he agrees with all decisions. Des Kelly then turns **** stirrer by saying some Brighton players said it wasn’t a pen to Henderson to get a reaction. Poor journalism.

  • jmoors jmoors (@jmoors) reported

    @GlennMoore7 @TheDesKelly @btsport They won’t be paying that much per a game to watch under 23 players... the problem is greed across football, no one is preparedness to give up their slice of the game, the pointless international friendlies is another prime example.

  • liverblokelfc Paul Ellis (@liverblokelfc) reported

    @GlennMoore7 @TheDesKelly @btsport It's no issue if a CL team play on a Tues night!

  • ryan_leahy94 Ryan (@ryan_leahy94) reported

    @GlennMoore7 @TheDesKelly @btsport Hang on I thought BT didn't pick the slot

  • CelticShady 2pacalypse (@CelticShady) reported

    @GlennMoore7 @TheDesKelly @btsport The 12.30 slot sucks no matter what, get a ******* evening slot for your main slot

  • CorkFerg Cork Ferg (@CorkFerg) reported

    @GlennMoore7 @TheDesKelly @btsport No one is saying don't pick CL teams for the 12.30 game. They are saying don't pick them when they play the previous Wednesday. Half of Liverpools CL games are on a Tuesday. Pick the games after those Tuesday games for the early Sat kick off. Nobody would have an issue then.

  • Acefootyquotes D W (@Acefootyquotes) reported

    @GlennMoore7 @TheDesKelly @btsport On the 12.30 after CL Wed game. This happens again in a couple of weeks with Liverpool, but with 3 rounds of domestic fixtures in 6 days. They play Fulham away Sunday 4.30 spurs home Wednesday 8 and palace away at 12.30 Saturday. So not just an issue after CL games

  • SaintStu19 Stuart Miller (@SaintStu19) reported

    @GlennMoore7 @TheDesKelly @btsport If they’d put the game later in the day or on Sunday he’d be bitching that they dont have enough rest time before playing Ajax on Tuesday. Never going to please the miserable ****