BT (British Telecom) Outage Report in Hethersett, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Long Stratton, East Dereham, Attleborough and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
TV | |
| Long Stratton |
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| East Dereham |
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| Norwich |
Internet | |
| Attleborough |
Community Discussion
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BT (British Telecom) Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Dalby
(@mikedalby) reported
@mrjakehumphrey @66KG1 @btsport Be real tho Jake, virtue signal much. Seeking 🙏 for something that should just be a 💯given. Nobody ever wanted/needed BTsport. CL access was faaaaar better when on terrestrial. BT have NO desire to maximise audience, only payments. YOUR charges for “everything else” show that😶
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Jane Martin
(@JaneM1960) reported
@btsport @stephenjones9 Another British referee speaking little or no French being chosen to officiate a serious game. Poor.
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William
(@WilliamSmith190) reported
@Zardoz67 @bt_uk Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @cybersmoov to me and they help me recover my locked account. His an expert.
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Vicky Giles
(@Vicky58094154) reported
@garry_wilkinson @bt_uk Funnily enough we are having the same problem. Just as the new adverts are ramping up!
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David Tran
(@tran_d87) reported
@bt_uk they said their transmitter nearest to my address is working. thru have asked me to retune with the aerial plug removed and then to retune with the plug back in. No difference with the result. i suspect i have damage to my tv aerial but i can’t be sure.
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sportsjock
(@sportsjock5) reported
@JamieSanigar If he was English mate @SkySports and @btsport would be plugging the **** out of this fight 🥊
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Clarry73
(@nerdgirl73) reported
@bt_uk @OpenreachHelp 4 days with no internet so far. BT Now predict it 'might' be fixed by Wednesday 26th! Utterly appalling service. If you live in rural areas, you don't matter.
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Boxing Bet Guru
(@Richboxingbets) reported
@gavinbr74 @KornerMan44 @FiteTV Cancel the BTSport and SkySports subscription. You're getting no value for money there. All the half decent fights are PPV.
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Louise
(@7619LH) reported
@bt_uk where are you? Planned install of broadband upgrade today. Waited in from 1pm to 6pm as requested. Received text to say you were coming. No reply from engineer and 30min queue to get to your main contact number ! Poor service
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Martin Williams
(@MartWillWirral) reported
@bt_uk Didn't think I'd have to report it as the internet is down for the whole neighbourhood. But, I'll do it later.