BT (British Telecom) outages and service status in Hethersett, England

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hethersett, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, and Norwich.

City	Problem Type	Report Time
Attleborough	Internet	2 days ago
Norwich	Internet	5 days ago
Norwich	Internet	16 days ago
Attleborough	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 2 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

• 
  Nina Brown (@NinaBrown79) reported 5 minutes ago from Norwich, England

  @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 6 minutes ago from Norwich, England

  @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

• 
  Stephanie Kate (@StephanieHowksx) reported 6 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  Sean Greentree (@SeanGreentree) reported 8 minutes ago from Attleborough, England

  I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

• 
  Nick Murrell (@nick_murrell) reported 9 minutes ago from Norwich, England

  18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

• 
  Matt (@scoop2far) reported 14 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  Vineet Shah (@vineet_shah_007) reported 15 minutes ago from Norwich, England

  @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 19 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  Caroline Sauverin (@csauverin) reported 23 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Mark Scott (@Mark_G_Scott) reported 24 minutes ago from Frettenham, England

  @bt_uk internet outage in NR12. What’s going on?

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 30 minutes ago from Costessey, England

  Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

• 
  Vineet Shah (@vineet_shah_007) reported 30 minutes ago from Norwich, England

  @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

• 
  Simon (@glenharlow88) reported 31 minutes ago from Norwich, England

  @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

• 
  Robert Purton (@purts149) reported 36 minutes ago from Rackheath, England

  @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

• 
  james bradford (@jimmybnorwich) reported 37 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

• 
  Paul Suggitt (@SuggsPT) reported 38 minutes ago from Hethersett, England

  @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

• 
  Dave Montgomery (@GeordieCanary) reported 39 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  MummaShreeve (@RachelCShreeve) reported 44 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 49 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 7 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!

• 
  trevor rhodes (@trevjrho) reported 11 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 13 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  Danyal Mustafa (@DanyalMustafa) reported 13 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare

• 
  Stacey paul (@Sp72298066) reported 15 minutes ago

  @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

• 
  Dr Pauline Nelson (@DrP_Manc) reported 18 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  suewheeler (@brightonline) reported 21 minutes ago

  @shenry1972 @bt_uk That’s not good service and very worrying

• 
  John (@palacejohn) reported 23 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Justine (@bean0509) reported 23 minutes ago

  Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

• 
  Dustfuch (@Dustfuch1) reported 24 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough