BT (British Telecom)

BT (British Telecom) Outage Report in Hethersett, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hethersett, Norfolk, England 01/13/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hethersett, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Attleborough, Wymondham and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomAttleborough Total Blackout
United KingdomNorwich Total Blackout
United KingdomWymondham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • olliecdean Ollie (@olliecdean) reported

    @bt_uk Hi there, we were told we would be sent a prepaid returns bag to return some items but never received it. Is there anyway you could arrange another bag to be sent. Thank you.

  • Peaky_Blinder1 Faz Hussain (@Peaky_Blinder1) reported

    Shocking service from @bt_uk for disconnecting me without notice & now I’m left without Broadband. Myself & my family have no internet with all our CCTV off & None of can work from home! Absolutely disgusted with this!

  • Banananana2910 💙💚💛🧡❤️ #BLM (@Banananana2910) reported

    The start of my day has been a total nightmare! The signal where I live is so bad and it’s the fault of @bt_uk and/or @arqiva - it’s 2020 yet providers can’t get this right; I had better signal/service in 1999.

  • jpdsoho Jane Doyle (@jpdsoho) reported

    @bt_uk It's still ongoing, but I'm more concerned to lose my number and have problems getting my broadband back. I still think it's outrageous.

  • GeoffBeast Geoff Hurst (@GeoffBeast) reported

    @bt_uk Our BT box is terribly prone to glitches, pauses and poor resolution. Find it easier to watch things through Xbox (both running through same bt wifi router set-up).

  • Paul77d Paul Harold Wynne (@Paul77d) reported

    Good luck for the rest of the season @LFC, cant watch anymore ridiculous, almost mind blowingly poor VAR interceptions. Surely it should be dealt with, watching the great game, is no longer making me excited, so this said, I will be losing my @btsport sub.

  • AlexLockey4 Alex Lockey (@AlexLockey4) reported

    You can tell something is up when you can submit a complaint online to @bt_uk but you can't submit a customer support request! Maybe don't offer 'call us' as the only option if you don't answer the phone.

  • PuddlesOnTour Daniel Newbury (@PuddlesOnTour) reported

    @NTSscamsteam BT are constantly promising and trying to sell a service; that they can't provide !!! Fibre broadband - when no fibre on premises Now 8-10 yrs this has been going on @bt_uk @WeAreOpenreach

  • Spamfish spamfish (@Spamfish) reported

    Anyone in Brighton and/or on BT Internet having issues with dropping signal every hour or so? @bt_uk

  • jeremy_hume Jeremy Hume (@jeremy_hume) reported

    @b44zFPS @bt_uk Boris Johnson seems to be determined to destroy the economy. Sweden never imposed a national lockdown/mask wearing. Sweden has recorded fewer deaths per million than the UK. It's not because of population density, Stockholm has fewer deaths than Manchester (a similar size city).