BT (British Telecom)

BT (British Telecom) Outage Report in Spixworth, Norfolk, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spixworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spixworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spixworth, Norfolk, England 05/02/2025 11:30

May 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spixworth, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich E-mail
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich E-mail
United KingdomNorwich Internet
United KingdomNorwich E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Spixworth, England

Latest outage, problems and issue reports in Spixworth and nearby locations:

  • nick_murrell Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • traqq ً (@traqq) reported

    @bt_uk @btsport dont care fix my internet

  • MrTomWilliams Tom Williams (@MrTomWilliams) reported

    Wow @bt_uk absolute shambolic service . What am I paying for here ? For you to give me service when ever you feel Like it ?

  • Marksie_ Bradley (@Marksie_) reported

    Big shout out to @btsport for scamming there customers and lying about prices going down !! Thieving bastards !

  • cryptojames_ Not Just Crypto James ™ (@cryptojames_) reported

    @bt_uk @btsport Those links are useless. The website literally takes me in circles. Login, click get BT Sport, asks me to log in again, click get BT sport, asks me to log in again.

  • RAJEEVKANWAR Dr Raj (@RAJEEVKANWAR) reported

    @MarcAllera @bt_uk @BTCare we already have the infinity package with the keep connected promise we moved and landline. It activated no Bt mini hub sent so without landline and internet -can’t get hold of anyone to help poor service

  • AmandaJCrosbie Amanda Crosbie (@AmandaJCrosbie) reported

    Quick question for Philip Jansen and Clive Selley- What is the point of escalating to manager level if the manager can’t do any more than the customer service advisor? @bt_uk @OpenreachHelp

  • rameshharidas Ramesh Haridas (@rameshharidas) reported

    @bt_uk A week after the activation date, my broadband connection is still not working. Spoken to your support team a few times and they keep promising that they will send a technician to fix. Nothing yet.

  • tonyandertonbsc Tony Anderton BSc. (@tonyandertonbsc) reported

    @bt_uk No that’s not correct, there has been no delay, the order says completed your end. The phone call resulted in guessing it could be the router so told wait until a new one is delivered and see if that works which will be Tuesday. I’ve asked for an engineer or help but was refused

  • MalinoisUK charlotte maxwell (@MalinoisUK) reported

    @bt_uk My phone and internet is down and I need an engineer please can you contact me?

  • Jake_Salter Jake (@Jake_Salter) reported

    @timmypmusic_ @GoninChelsea @btsport Hi mate did you get this fixed? I’m having the same issue