BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe St. Andrew, Norfolk, England 01/14/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe St. Andrew, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Long Stratton.

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City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomWymondham E-mail
United KingdomNorwich Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Edite_opulenti J (@Edite_opulenti) reported

    @bt_uk quoted 1-3mbps (frankly not good enough anyway) and have been getting less than 5% of that for the past week. honestly not good enough and honestly feel like we shouldn’t have to pay for your sub-par service.

  • glasgowcathcart James Dornan SNP (@glasgowcathcart) reported

    @SoProudScottish @BBCchrismclaug @btsport This is not sectarianism, this is an issue with one group of supporters hating a section of society because of where they originated from. Do both sides have morons and idiots? Without a doubt. But it’s only Rangers that appear to have this core of anti Irish haters as seen today

  • AJenkins_AJ Andrew Jenkins (@AJenkins_AJ) reported

    @bt_uk Still no updates on this and still unable to get into account… can’t get through on phone unless prepared to wait over an hour!! Shocking service!

  • macjackb0 George Wilson (@macjackb0) reported

    @Amato861 @BBCchrismclaug @btsport In any conflict there are aye 3 parties. U, ur enemy, and those watching but neutral. Problem is when ur 1 of the first 2, you don't believe the third ones even exist. The only offence is in your delusions. Never let it be said I didn't try to engage with you in a non-bigot way.

  • wackojacko2506 K (@wackojacko2506) reported

    @btsport Once again BT Sport fail to deliver some very basic yet important details at the end of the game such as who scored and when. Clearly not football people #UCLTONIGHT

  • poppyvelluto poppy 🪓 (@poppyvelluto) reported

    @bt_uk been told i need to be in for an engineer to fix my internet but was also told it is an outside problem?? i am not off till saturday and no engineers want to come out at the weekend! never getting my internet fixed by you am i 🙃🙃🙃

  • TMillo Millo (@TMillo) reported

    @bt_uk @your Thanks. I reported it online... but it says it might not get fixed until next Wednesday. Any way you can post me a dongle or something? That's quite a few £ in work that I'll lose if it takes 5 days to fix

  • ConnellWeebear cameron connell (@ConnellWeebear) reported

    @BBCchrismclaug @btsport @policescotland And you believe that your part of the problem you ******* imbicle

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport If Rangers were to ban that section of the support, do you think they would simply go away? Their sectarian beliefs and hatred would then be transferred elsewhere. This is your problem as an MSP. You have the ear of the people with the power. How will you solve this?

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport Again, do you think banning them from Ibrox will change their beliefs and behaviour, or will the trouble simply be transferred elsewhere? Strict liability will solve nothing. SNP have been in power for a long time. What have they done to solve this scourge in our society?