BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe St. Andrew, Norfolk, England 01/11/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe St. Andrew, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomWymondham E-mail
United KingdomNorwich Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DEPtones 🇩🇪 DEPtones ⚒️ (@DEPtones) reported

    @Luke_FFF @bt_uk SEVEN?!!!! That's horrendous. I used to be with BT then went over to Eclipse who have a fantastic service, hardly ever lose the Internet - but guess what, they lease their fibre and phone lines from BT. How come I get a better service/customer service than you? #BTSUCK!

  • neilrbradley Neil R Bradley (@neilrbradley) reported

    I've give up trying to watch #FuryWilder3 as #bt apps are feckin ****. #btsport

  • JoshBrassington Josh Brassington (@JoshBrassington) reported

    @BTSportBoxing @btsport @Tyson_Fury Why is Paul dempsey presenting? He's awful. Get somebody who knows what they're talking about or at least get someone who doesn't talk over everyone else.

  • JosephClarkeHu2 Joseph (@JosephClarkeHu2) reported

    @Hollyoaks0007 @btsport @davidhaye Remeber he called out fury 2 weeks ago after his fixed fight in thriller he should never have been involved with this

  • johnneildjnr john neild jnr (@johnneildjnr) reported

    @btsport desperately trying to talk up a fight that everyone knows will be so one sided. This is embarrassingly bad broadcasting. @HayemakerBoxing is so irrelevant and just looking for another pathetic payday #FuryWilder3 #furywins

  • glazersleavenow £200 a minute since 2005 #glazersout (@glazersleavenow) reported

    @Luke_FFF @bt_uk Raise complaint with ofcom. You will be able to leave penalty free within 28 days (I think it is) if they cannot provide the service.

  • willintyne William Burd 💙😷 🇲🇹 (@willintyne) reported

    @Girlwithvoiceuk @bt_uk @MailOnline Who on Earth is going to be available to monitor this service? Not for profit? Don’t make me laugh, equipment and time always come at a cost.

  • anniebeanie Anne Bennett 💙 (@anniebeanie) reported

    @towerofturtles @mariellaf1 @bt_uk Male lensed fix and deflection. How about bombarding men via every channel with what they must not do and how not to do it

  • spiderlegs1982 Mandy Collins (@spiderlegs1982) reported

    @bt_uk I got through to customer service and the weather has taken out a pole in the network. Also helped in connecting me to the BT Hot Spot. Helpful guy

  • nigeleverett Nigel Everett 💙 (@nigeleverett) reported

    @bt_uk I think it was a Sky issue and now seems to has been resolved.