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BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Thorpe St. Andrew, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, and Long Stratton.

CityProblem TypeReport Time
Norwich Internet 8 days ago
Norwich TV 9 days ago
Norwich Internet 12 days ago
Norwich E-mail 17 days ago
Norwich Internet 25 days ago
Norwich Internet 27 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • SuggsPT
    Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! ๐Ÿ˜‚

  • NinaBrown79
    Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk Weโ€™ve had ongoing landline issues (our phone has never worked)! But nothing no and no havenโ€™t. Iโ€™ll DM you

  • rolledchef
    rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport ๐Ÿ˜› you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • Mark_G_Scott
    Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. Whatโ€™s going on?

  • TheRefinery68
    The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • timjamesharris
    Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • seanmkent
    Sean Kent ๐Ÿณ๏ธโ€๐ŸŒˆ (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • scoop2far
    Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention ๐Ÿค” Funny that #agenda

  • TheOnlyWayIsGY
    Tom Pratt (@TheOnlyWayIsGY) reported from Rollesby, England

    I think @BTCare should win an award for taking over 2 years to issue me a refund on my bill ๐Ÿ˜‚ stop sending me bills with refunds on if you will never issue the cheque. ๐Ÿ™„

  • GeordieCanary
    Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • jimmybnorwich
    james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • purts149
    Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • GeordieCanary
    Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I canโ€™t recall my Wi-fi ever dropping. Champion.

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • MortyMark
    Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • SharkScubaDave
    David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isnโ€™t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • UnlimitedBagels
    ๐•Š๐•ฅ๐•–๐•ก๐•™๐•–๐•Ÿ! (@UnlimitedBagels) reported

    @Jas0nV00rh3s @btsport Yeah or I've seen incidents where they will show a game on Freesports only, and it never gets shown because something else has ran over. So you've got no way to watch it. Even though you pay for Premier Sports.

  • jamdow67
    Jamie Dowling ๐Ÿ€๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ฎ๐Ÿ‡ช (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • Crashedfiesta
    Crashed (@Crashedfiesta) reported

    Just over an hour until I can see if the @bt_uk digital voice service finally starts working. Fortunately, I've only been waiting since 3rd December 2020 when it was first supposed to start. ๐Ÿ™„

  • beauchilife
    chi (@beauchilife) reported

    I can't believe it. Day10 and still no High-Speed Broadband at home from @bt_uk. WFH, Kids at home..this is painful and an absolutely disgraceful service. @OpenreachHelp this is in your court! Why hasn't this been escalated?

  • lismwills
    lwills (@lismwills) reported

    @gibsta31 @bt_uk My Sky was down all morning, issues in Bexley/ Welling.

  • UnlimitedBagels
    ๐•Š๐•ฅ๐•–๐•ก๐•™๐•–๐•Ÿ! (@UnlimitedBagels) reported

    @Jas0nV00rh3s @btsport Yeah or I've seen incidents where they will show a game on Freesports only, and it never gets shown because something else has run over. So you've got no way to watch it. Even though you pay for Premier Sports.

  • gumplock
    gumplock (@gumplock) reported

    @dle54 @bt_uk Don't support any 'british institution' that charges you more for your patriotism.

  • coxm62
    Mark (@coxm62) reported

    @bt_uk morning, how do I cancel the bt sport monthly pass? I canโ€™t find anywhere on the app to cancel it

  • themannfamily1
    themrsmann (@themannfamily1) reported

    @bt_uk No change in the colour of the lights, just keeps saying connected but no internet! Have turned the hub off and on again and that worked but only for a while where we get the same issue again!