BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe St. Andrew, Norfolk, England 12/14/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe St. Andrew, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Long Stratton.

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City Problem Type Report Time
United KingdomNorwich Phone
United KingdomWymondham Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomLong Stratton E-mail
United KingdomNorwich Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • macca291170 Ellis Mclucas (@macca291170) reported

    Robbie Savage dressed like he’s popping down Bargain Booze for 6 pack of Stella #LEIMUN #btsport

  • thatshowidoesit young nudy stan account (@thatshowidoesit) reported

    @bt_uk I still need help

  • missis_mac Mrs Mac (@missis_mac) reported

    @bt_uk oh dear. Any idea who I can speak to over a suddenly disconnected account of a single vulnerable woman (who has paid her bill). I am getting nowhere with your phone line and have been on hold a Very Long Time. Can anyone help?? 😢

  • ShaunCatt Shaun (@ShaunCatt) reported

    Why the @btsport pundits walking round the pitch like the slow beginning of a Westlife song?

  • SarahEAshley1 Dachshunds called Colin & Doris (@SarahEAshley1) reported

    @bt_uk third evening holding on for BT to answer the damn phone! Please give me strength to persevere with this.

  • Ridgewell_Tech Ridgewell Hawkes Technology (@Ridgewell_Tech) reported

    @btbusinesscare Absolutely horrendous service from BT 3 weeks no business broadband nor updates on when it will be installed. Pushed to every department with no answers! Shocking service!

  • LiToast Princess Space Catt 💙 (@LiToast) reported

    @bt_uk I have not been told there is a service outtage, and we have not been given a fix date - was told the soonest an engineer could come look at it was the 5th September (a two week wait) and we work from home relying on internet for calls and file shares so incredibly not ok.

  • JordanJ66141017 Jord (@JordanJ66141017) reported

    Does @btsport do a deadline day show? They still have that lianne thing on @SkySportsNews need to turn it off. Never ever make this mistake again hopefully #DeadlineDay

  • Patrickjb Patrick Byrne (@Patrickjb) reported

    Our local fish van seems to be a bit of a street water-cooler. He arrives on a Thursday morning, the usual crowd wanders up, chats, complains about the woeful mobile signal (yes @bt_uk , yours) but... We buy incredible fish - and local eggs, strawberries, scones and cakes!

  • NIrishPaul Paul (@NIrishPaul) reported

    @bt_uk It's an archaic experience loading up a separate desktop player in order to only have access to a tiny amount of the content paid for on the service. It's slow, clunky. limited and entirely unecessary. I don't want to use a TV when I'm at the computer.