BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe St. Andrew, Norfolk, England 03/14/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe St. Andrew, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Long Stratton.

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City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich E-mail
United KingdomNorwich Phone
United KingdomWymondham Phone
United KingdomNorwich E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • TheOnlyWayIsGY Tom Pratt (@TheOnlyWayIsGY) reported from Rollesby, England

    I think @BTCare should win an award for taking over 2 years to issue me a refund on my bill 😂 stop sending me bills with refunds on if you will never issue the cheque. 🙄

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • darren_buckler YNWA 🌸 (@darren_buckler) reported

    @TonyWil03867822 @btsport @LFC They want to ram women's football down our throat, like they can force it to become interesting? Really annoys me on a Saturday when women's football scores are included. They might as well update us on badminton results in Baghdad!

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported

    @bt_uk the worst company I have ever had to deal with. Every operative lies, none of them can help. 4 months and still no internet. Appalling service, and a disgraceful company.

  • LFCste87 Ste* (@LFCste87) reported

    Never put paddy the baddy on my tv ever again @btsport

  • TonyWil03867822 Tony Williams (@TonyWil03867822) reported

    @darren_buckler @btsport @LFC Time to cancel BT. They are *************** now.

  • BillyMeaner squirmni (@BillyMeaner) reported

    @btsport you really turning our enjoyment into a tedious experience by using Lucy Ward. It’s so bad I’m wondering if I should renew for another year.

  • thestuchy13 Crutchy (@thestuchy13) reported

    @mrjakehumphrey what the hell Jake you'll never walk around ,#btsport #ChampionsLeague

  • em_katexo Emily Kate (@em_katexo) reported

    okay but like why ******** is the #WIvENG test series on literally the worst, most useless broadcaster known to man who the hell cares about @btsport @btsportcricket go away and leave us all alone no one even likes you

  • GSith85 Gareth (@GSith85) reported

    @BT any danger of you fixing your completely useless @PlayStation 5 app for @btsport. Never works. Do better

  • TonyWil03867822 Tony Williams (@TonyWil03867822) reported

    @darren_buckler @btsport @LFC You tuned in for football and got a lecture. And you paid for it. Time to cancel BT

  • GrantMcPheeFilm Grant McPhee (@GrantMcPheeFilm) reported

    @bt_uk Hi BT. An engineer came to fix our broadband line on Friday. They got it working. Another engineer came to fix a neighbours line on Monday and since then ours has stopped working. We booked an engineer for Thursday. I received a message today, to say the line was now 1/2