BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
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| Norwich |
Phone | |
| Wymondham |
Phone | |
| Norwich |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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cjn
(@CjnJayne1964) reported
@BTCare well it’s sad to say I’ve resorted to this. So nice I’m not getting answers to my emails I have to tweet in hope of a response. My telephone line was moved over to digital voice on 26th April and I’ve not had a line since! I’m also getting problems with my internet.
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🌿lydia🌿
(@lydiacreates) reported
@bt_uk There’s zero connection, on the off chance there happens to be any connection it doesn’t work, doesn’t load anything, continuously drops in and out. Been happening pretty much since it was installed and when checking if there’s a problem in the area it says nothings wrong.
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Rosemarie Kibble
(@KibbleRosemarie) reported
@bt_uk Just dreadful customer service. Will see what happens after my call back this afternoon.
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Michael Bates
(@MichaelBates72) reported
@bt_uk Ah I see so I can order, have it 12-16M, and then just continue in my new property? What if the same service is unavailable where I move to - do you just downgrade me?
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Richard Parr
(@richardmparr) reported
from
Wetherby, England
@bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable
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Alex Gillespie
(@alexfromlondon) reported
@bt_uk Sorry, as the customer, that’s your job to provide that information. @bt_uk This is already enough of an inconvenience
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Maysie in the Glitter “shid” bug 🌙✨🐞🔮
(@Maysiebug) reported
@bt_uk Still not working
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Ian Wardell
(@Interesting_Ian) reported
@bt_uk Yes, ring them to cancel my contract. And I demand it is cancelled on the 2nd of July. I'm not prepared to pay for any longer.
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Mark Hanson
(@markhanson456) reported
Just tried to cancel my @btsport package. Being a long time BT customer of broadband and phone I thought this would be simple- I cannot cancel until Dec 2022, which is crazy. Anyone else having these issues?
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Shaun_Red5
(@iamshaunhudson) reported
@England @bt_uk @JackGrealish This is on mute as im at work but I assume he is saying ''why ******** isnt James Ward-Prowse in the squad''?