BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Long Stratton and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
TV | |
| Long Stratton |
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| Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Garden Centre Unionist
(@CentreUnionist) reported
@bt_uk What would be the point? Your people don't do anything for customers? Worst organisation ever.
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jason williams
(@jasonwilliams22) reported
@bt_uk shocking service. No broadband since November application. Just given lies & lies. Out of 4 arranged visits, one engineer arrived. Still didn’t fix it. Have complained lots but no one care enough to update us or fix it. Running a new business on mobile data. Disgrace.
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Nicholas Paul Dalby
(@nickyd_london) reported
@bt_uk Ok thanks, however we do not have a landline as we are broadband only. Can I still check service status?
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David M
(@davidpmathieu77) reported
@bt_uk The term be careful what you wish for comes to mind here. I pay broadband via dd every month yet have received a letter from a debt collection company about money I owe, how?! And now I've been on hold 20 minutes. This is completely unacceptable and needs a resolution immediately
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FactsThenTheory
(@FactsThen) reported
@DiyPundit @btsport Accidentally watched DIYPundit just now after the elClassico match. Was hoping to get some tips on routers & damp-proofing. Never mind, that Hugo Money and others were quite good at sports. Learned stuff I never knew I didn't know. Nice microphone foam covers. Good advert break.
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MCFC Jay
(@CitehForum) reported
@bt_uk my internet has been faulty for nearly 2 months now. A engineer was sent out and he said as was fine but the problem still consists. I’ve been paying my bill but you guys aren’t holding up your end of the contract as I’m getting 5MBPS which is horrific
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Mr Kippers
(@Spiderchoc) reported
BT internet is down because of course it is. I pay the same amount as someone who has 4 times the speed. @bt_uk ******* garbage. I’m out of contract now, have very few options but all are far cheaper than BT so will be looking at them now.
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T
(@sTrongFuse) reported
@Swirlingfire @BTCare The core service was the broadband, which mostly worked, it was the bundled extras like the back-up mobile WiFi through EE which were useless as I have no EE coverage in my area so luckily I never needed it
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Andy ODonnell
(@Andyo73) reported
@blok_32 @SkySports @btsport It's awful mate. Don't know how they get away with it.
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sophie 👄
(@smudgeit123) reported
@bt_uk hi hope someonee can help. We have a hub 6 and it dropped connection all the time when it does it and comes back on it doesn't auto connect back to any devices in our home.. we all have to manually press the WiFi button.. (all device settings set to auto connect)1/3