BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Tom Pratt
(@TheOnlyWayIsGY) reported
from
Rollesby, England
I think @BTCare should win an award for taking over 2 years to issue me a refund on my bill 😂 stop sending me bills with refunds on if you will never issue the cheque. 🙄
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@matthewlwy) reported
What is wrong with your broadband connection @bt_uk ? I’ve been experiencing slow connections and constant random disconnections (yellow flashing light) over the past 2 weeks. It’s getting a bit ridiculous now.
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Kip
(@kiphakes) reported
Dammit @bt_uk were looking into a @btsport problem for me. My account looks like it's all working, but it's not.. Payment issue. However, I can't actually pay them, because my account says I owe nothing. Kick off is at 18:00 :(
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𝒸𝒶𝓇𝑜𝓁𝒾𝓃𝑒 𝒹𝑒𝑒𝑔𝒶𝓃
(@xcazza97) reported
@bt_uk hello just rented Wonder Women 1984 and there’s no sound, it’s working for everything else but when we go onto the BT store itself and start it from the beginning it’s still no sound. Can you help me please
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Seb Bowe
(@sp_bowe28) reported
@btsport Do you have a help account? I signed up for BT sport for my Sky Q, 2 weeks ago. However it is only working on my main box and not my mini sky boxes. Can you please advise? The only mention of add ons was for HD (which I’ve signed up for, but get the first 3 months free)
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Jack-^-
(@JackBadapdos21) reported
@bt_uk are there any known issues with broadband connection at the moment? My connection has dropped from a regular 40+mbps to 4mbps... Can't even stream a YouTube video properly
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Jodie
(@jodieedgson) reported
@bt_uk I spoke to an agent yesterday, and they advised me that they would be calling me back today to assist me with FTTP access/broadband issues. However, I’ve not heard anything & I can’t get through on the helpline.
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Patsy Moore
(@MoorePatsy) reported
When is @bt_uk going to protect their engineers who are entering different premises without proper protection. They all need the vaccine as they go home to their families worried they are infectious. It was months before masks were given. Shame on you @bt_uk. Help @BorisJohnson.
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Voice Of Reeveson
(@Voiceofreeveson) reported
@btsport sort your app out. Constant dog **** as usual
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karen
(@rossini75) reported
@bt_uk I am awaiting for a service engineer to update my broadband, this was booked for Tuesday 19th January 1-3pm. Order reference VOL013-552324350380
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Caroline's
(@dacasey92) reported
@bt_uk Hi Ash, I have tried several ways to Complain re our wifi and Halo failure. BT just keep closing my Complaint as "Resolved" when it has not been - Spoken to several BT persons - all to no avail and still terrible wifi - can you help