BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Tom Pratt
(@TheOnlyWayIsGY) reported
from
Rollesby, England
I think @BTCare should win an award for taking over 2 years to issue me a refund on my bill 😂 stop sending me bills with refunds on if you will never issue the cheque. 🙄
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Macleod
(@AlanMacleod14) reported
Day 73 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT
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Nic Bullen
(@nic_shout) reported
Give me ******* strength, MLB tv won’t let me watch the game on the service I pay for then @btsport play college football instead of the scheduled Yankee game. And I’m paying for both services!
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Faye
(@Fayemusnus1) reported
@marcjon9 @bt_uk I’ve had the same issue - promised a call back last Monday between 9 and 10am to discuss a complaint. I’m still waiting for it. But in meantime they’ve closed my complaint without any resolution. I spent 1h 20 reopening it today, & they’ve now closed it again after doing nothing!
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Jammey D
(@_jammeyd) reported
@bt_uk my broadband went down about 4-5hrs ago, constant orange flashing light on the box since then. Unable to access the tech support stuff as it throws up errors for me. Any ideas?
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Lorna greenheld
(@Lorna227) reported
@virginmedia I’ve cancelled my contract now and have arranged with @bt_uk who are having a mini hub sent out to me so I should have a connection sooner than Thursday . The service from virgin hasn’t been great for weeks and looking at your Twitter feed it’s a common occurrence
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steek
(@sweeper1984) reported
@bt_uk What help! I've an engineer coming for the third time sorry I mean second as there's was a know show on one of the appointments,I've lost confidence in your service....
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bexp66
(@bexp66) reported
@bt_uk Son’s home, engineer needed - no internet until Thursday when someone will be out - dreadful service. So glad I am not with BT.
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Laura
(@lauramcgauley_) reported
@bt_uk please can you advise on the cause of the outage in FY6 with no estimated time for repair?
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Arinomama
(@arinomama44) reported
@btsport pushing the black history ****. Switches off
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared