BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Wymondham |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Long Stratton |
||
| Norwich |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma louise
(@carremma30) reported
@btsport I’ve created an account after speaking to someone today who said I’d be able to watch on an app immediately but it says not activated please help before the game tomorrow
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
(1/3) A few weeks ago I spoke to @bt_uk asking why I have to pay for a phone I never use. I was told it was because they have to maintain the network and our phone service runs on old cables. We have a purely FTTP broadband. Now BT have emailed to say they're moving us to...
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beffshuff
(@beffshuff) reported
@IssyBelleFox @bt_uk Wish I was with @bt_uk now. Reported my internet being down at 2.30pm to Sky and they said it’ll be fixed ‘within five working days’.
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Darren mcneil
(@dazmc24) reported
@bt_uk absolutely rubbish service, reported the same fault 3 times in 4 weeks. Had 2 engineers out and still not fixed. Can’t watch the sport channels!! Told we can have engineer but not till Tuesdays. Football on tomorrow night and won’t be able to watch it. Absolutely shocking
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Darren mcneil
(@dazmc24) reported
@bt_uk bet the wouldn’t let me not pay my bill 3 times abs be happy to wait until Tuesday! Do not use the poor excuse of a company
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
@bt_uk Hi Alannah, thanks for a speedy reply but you can help but taking off from my bill the cost of phone services which I have told you for years we don't use. Now you've taken maintenance of the old network out of the equation, I shouldn't be charged.
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Rick
(@RickC45h) reported
@DMSportsMassage @btsport That’s the idea. Couple while it’s on and then see what happens. That game as a whole was awful
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♡ Charlee ♡
(@Charlee0707) reported
Hi, anyone know if @btsport are still going to be showing any WSL matches next season? Trying to decide whether to cancel that subscription and move to sky sports via @NOWSport as can’t afford both x
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Darren mcneil
(@dazmc24) reported
@bt_uk Yeah after 2 previous engineer visits to fix the exact same problem within 2 weeks!! Furious doesn’t cut!! You call centre advisor refused to open a complaint and would discuss anything further until an engineer had visited!!! JOKE COMPANY!!!
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WithaKandanA
(@mummychin) reported
Broadband broadly working now. Openreach reported rodent nest at base of telephone pole and cable had been chewed. Openreach part was very efficient, about 24 hours. @bt_uk part less so. 3.5 days for them to get a home tech expert out, who then confirmed that problem was outside