BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe St. Andrew, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe St. Andrew, Norfolk, England 02/23/2025 17:20

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thorpe St. Andrew, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich TV
United KingdomNorwich Internet
United KingdomWymondham Internet
United KingdomWymondham Internet
United KingdomNorwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • TheOnlyWayIsGY Tom Pratt (@TheOnlyWayIsGY) reported from Rollesby, England

    I think @BTCare should win an award for taking over 2 years to issue me a refund on my bill 😂 stop sending me bills with refunds on if you will never issue the cheque. 🙄

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kennybell11 Benny Kell (@kennybell11) reported

    .@jjenas8 way too critical regarding Watford today! Liverpool capable of that type of performance against the very best, never mind a team struggling & with new manager. Zero insight offered, just hammering players/manager is disappointing .@btsport #WATLIV

  • AngryHousewife7 Jacqueline 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹✝️ (@AngryHousewife7) reported

    How is Robbie savage still employed by @btsport he has to be the worst pundit going he is telling us nothing.. I never forget when he hid behind the ref away from Stevie G haha muppet!!

  • Kizza985 Kizza 💯✌🏽 (@Kizza985) reported

    Jermaine Jenas is an idiot #btsport #WATLIV

  • teganzoeforster tzf | 👩‍👦‍👦 (@teganzoeforster) reported

    Never known a company be more useless than @bt_uk in the last 5 weeks.... Stress doesn't even come close to how I'm feeling.. I could cry 😢

  • Nellyboy35 Robert Burnell (@Nellyboy35) reported

    @SpeedwayGP @btsport utterly point less now under 21 rider with both Swedish riders injured. Uncompetitive World level speedway poor spectical.

  • EllisWebb86 Laurence Howarth (@EllisWebb86) reported

    @bt_uk It's showing it's in a 4G area, but saying I won't get coverage. Only slight problem is my phone (OnePlus 8 Pro) isn't listed in the available devices, so I checked with the 7 Pro.

  • spectrain Joy Wilson (@spectrain) reported

    @bt_uk Suggest you look at Bo1013624878064098 complaint ref, which should explain why what is offered is not what was received.

  • AyakTracks Ayak 🏁 (@AyakTracks) reported

    .@WeAreOpenreach Has to be the most frustrating company on planet earth... Yesterday was officially 2 months since asking @BT_UK for full fibre & @WeAreOpenreach just prolonging the process. If you don't want our business just say that... Straight trash service!

  • BilbaoBaresi SKOL 2-3 ⃤ ⃤ ⃤ ⃤ ⃤ (@BilbaoBaresi) reported

    @bt_uk *************** now! Spoke to a colleague of yours this morning on the phone advising our Internet would be up at 4:30pm today, after its been down since yesterday midday (also happened last weekend as well) horrific service provision 🤬

  • MartinRoutledg1 Martin Routledge (@MartinRoutledg1) reported

    Well @bt_uk have now left mid-80s at risk relatives without a landline for nearly 2 weeks (no reliable mobile signal). My wife spending hours on phone & staying in to try to sort being passed from pillar to post. Each day we pray there will be no medical emergency. #nightmare