BT (British Telecom) outages and service status in Rackheath, England

Problems in the last 24 hours in Rackheath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rackheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rackheath, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, and North Walsham.

City	Problem Type	Report Time
Norwich	TV	14 days ago
Norwich	Internet	17 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Rackheath, England

Latest outage, problems and issue reports in Rackheath and nearby locations:

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 4 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

• 
  Tim Harris (@timjamesharris) reported 6 minutes ago from Horsford, England

  @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

• 
  Mark Scott (@Mark_G_Scott) reported 10 minutes ago from Frettenham, England

  @bt_uk internet outage in NR12. What’s going on?

• 
  Jon P Watson Photography (@thejpwphotos) reported 11 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  Stephanie Kate (@StephanieHowksx) reported 11 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  David Wyatt-Hupton (@DWyattHupton) reported 17 minutes ago from Norwich, England

  @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

• 
  Vineet Shah (@vineet_shah_007) reported 25 minutes ago from Norwich, England

  @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

• 
  Mark Newstead (@MortyMark) reported 29 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 30 minutes ago from Costessey, England

  Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 33 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 34 minutes ago from Norwich, England

  @bt_uk Why is BT WiFi/FON not working in Norwich?

• 
  Vineet Shah (@vineet_shah_007) reported 39 minutes ago from Norwich, England

  @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

• 
  Simon (@glenharlow88) reported 42 minutes ago from Norwich, England

  @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

• 
  Dave Montgomery (@GeordieCanary) reported 46 minutes ago from Thorpe St. Andrew, England

  Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

• 
  rolledchef87 (@rolledchef) reported 46 minutes ago from Thorpe St. Andrew, England

  @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

• 
  james bradford (@jimmybnorwich) reported 46 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

• 
  David Holmes (@SharkScubaDave) reported 49 minutes ago from Norwich, England

  @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

• 
  Matt (@scoop2far) reported 52 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  Nina Brown (@NinaBrown79) reported 56 minutes ago from Norwich, England

  @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

• 
  Paul Suggitt (@SuggsPT) reported 59 minutes ago from Hethersett, England

  @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 7 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Barbara Starkey (@brassbubs) reported 10 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Andy250 (@Ministryofmess) reported 12 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 13 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Gary (@petrolheadtoo) reported 15 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  DBD (@DBDclothing) reported 16 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Alan Swanson (@Haggisguy) reported 16 minutes ago

  @bt_uk So how do i pay my bill? I cannot login to pay it?

• 
  Kyron Hodgetts (@poutingpou) reported 22 minutes ago

  @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

• 
  Lisa Mackenzie (@lnmackenzie1) reported 24 minutes ago

  @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 25 minutes ago

  Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService