BT (British Telecom) Outage Report in Rackheath, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rackheath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rackheath, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
||
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rackheath, England
Latest outage, problems and issue reports in Rackheath and nearby locations:
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gamelia Tyburn
(@GameliaTyburn) reported
@bt_uk Is BT internet down in Greenwich, London? I've had problems on and off all day.
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
Sent a DM, having major issues with your service, calling it full fibre when I'm barely getting anything from you! @bt_uk
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Blank
(@seagerdeluxe) reported
@bt_uk @OpenreachHelp please please please can somebody tell us what's happening with our new FTTP connection? After years of putting up with a an unreliable service, constant engineer visits, sometimes multiple visits to fix a problem, we were delighted to be offered FTTP.
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Matty
(@Mb27p_EU) reported
@bt_uk I’ve been having problems with it since it first got installed, contacted you multiple times, everytime it’s “fine” on your end... guaranteed speeds in every room you say
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Bill
(@FlintBilly2255) reported
Why is your commentary always ahead of the game? @btsport sooooooo poor
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Three3vils
(@Three3vils1) reported
@btsport any chance of sorting the BT Sport app on the PS5, it plays for around 10 seconds or so then stops and brings up an error VC019. Help?
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Blackshaws
(@blackshaws) reported
@btbusinesscare It’s now a week that our two dealerships have had our phone lines down. Really need something sorted. How can a business run with no phones
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Simon Pillinger
(@simonpillinger) reported
@bt_uk I'm apparently near loads but alas nothing appearing on my devices in range. I've been sent a minihub, but it is coping intermittently with video calls - it isn't what I'm paying for and I don't feel I'm any closer to a resolution.
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Red
(@TaintlessRed) reported
@Carl_M79 I quit btsport for this szn so not watching it now but I had bt sport before from when it first got champions league and sometimes I watched games on the espn channel. English team games are never on it.
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Ajay Ghode
(@inblitz) reported
@bt_uk An order placed for full fibre broadband on 3rd Aug 21 yet to be delivered after four months; while it tested the unlomited height of me & my family’s patience; at the same time your customer service has almost touched the core of earth.