BT (British Telecom) Outage Report in Rackheath, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rackheath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Rackheath, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
||
| Norwich |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Rackheath, England
Latest outage, problems and issue reports in Rackheath and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Burgess
(@notjustdad) reported
@btsport poor today: live stream through Apple TV app failed during half-time break; wouldn’t Airplay the game from phone either… would let me do it with rugby! Why @btsport? Was there a tech issue?
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pulpeti
(@pulpeti4) reported
@btbusinesscare I bet you’ve got some support for direct debits. Shame there isn’t any for solving outages.
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Accarian Creates
(@LandstarCosplay) reported
@bt_uk is it possible to get an update when the internet will be fixed in the Reading area. Looking online it appears to me an issue across a large part of the area at the moment
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smtm_lfc1975
(@smtm_lfc1975) reported
@DamFoy @btsport It hasn't upset me FFS. What upsets me is the constant need to change things for no apparent reason. Whether BT, SKY News with journos, Soccer Saturday with the perfectly mixed panels, toilets, who serves in the police - whatever the issue, changing for the point of it is dull.
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Elaine
(@funasagran) reported
changed to @bt_uk yesterday for broadband phone and tv, might just be looking on Monday to move to someone else if they don't sort the mistakes they made, mistakes that should never have happened
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Burnside
(@Burnside_5) reported
@bt_uk So you are sticking with your frankly criminal CPI + 3.9% then despite all the calls, including from the government, to re-think this? All while your service gets worse year on year. Well this is 1 customer who will be moving elsewhere when my contract ends
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ScrappyTrails
(@mister2988) reported
@bt_uk Have done, repeatedly, and received only vague answers that do nothing to address the issue.
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Andy G
(@inspirechild) reported
I spoke to an engineer in my street who said it is easy to connect - sending barcode and linking to a number. 30 second job. He couldn’t help without the number @BTGroup @bt_uk
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Garlorn
(@Garlorn19) reported
@CFCPys @btsport Yeah and after 2 bad games, he will be labeled as the biggest flop ever from Chelsea fans and ex players.
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finders
(@finders84) reported
When will @btsport realise that their TV app is terrible for replaying events. A UFC event is over 5 hours long. A lot of people watch it on catch up HAVE A CONTINUE WATCHING FEATURE!!! SAVE WHERE I HAVE WATCHED UP TO!! (Mobile device is much better) #btsport #UFC