BT (British Telecom)

BT (British Telecom) Outage Report in North Walsham, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in North Walsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Walsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in North Walsham, Norfolk, England 10/23/2025 12:30

October 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near North Walsham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Total Blackout
United KingdomNorwich Total Blackout
United KingdomNorwich E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near North Walsham, England

Latest outage, problems and issue reports in North Walsham and nearby locations:

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • T1D_Minogue19 Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • Felix_keeps_on Dawn Oliver (@Felix_keeps_on) reported from Cromer, England

    @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenShea8 Darren Shea (@DarrenShea8) reported

    @MollattMrs @bt_uk The response was even though the network is provided by openreach they can't fix the issue until my provider got in touch. Eventually gave a **** and bull story about damage to underground cables and how it could be a few weeks until local authority give permission to dig.

  • TsukiWaza Grant Jones (@TsukiWaza) reported

    @bt_uk You really need to be sending equipment earlier so that it’s ready for the engineer when they arrive. Sending the day before the appointment on a 48 hour service is never going to work and will end up costing BT for wasted appointments.

  • SuperNinjaaah SuperNinja (@SuperNinjaaah) reported

    @bt_uk The personalised offers are more expensive and that's what prompted me to check your pricing for new customers. I wanted to stay but it's wrong to charge existing clients looking to renew more than £400 more for the same service. There is no point in staying. @MoneySavingExp

  • StuMSmith Stuart (@StuMSmith) reported

    @bt_uk when you’re contacted following the death of a loved one to end contracts & staff insist on speaking to deceased then you’re either grossly incompetent or uncaring or both. You really are a terrible company.

  • Lush16 Linda J (@Lush16) reported

    @bt_uk Hello @bt_uk @WeAreOpenreach is there anyone at home? I’ve had no landline for a month - intermittent broadband when I’m paying for a premium package! Can someone senior help me! Please request my DMs #poorcustomerservice #philipjansen #pleasesomeonehelp

  • NatashaDane2 Natasha Dane (@NatashaDane2) reported

    @bt_uk is there a problem with the MyBT portal at the moment? It says error when I try to log on.

  • HimerMike HIMERMIKE 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HimerMike) reported

    @jolenebuntinguk @bt_uk BT Phone Boxes being used by a "Multi Tasker" Trouble is no water to wash her hands after doing the ***** deed.

  • miss_laura88 Laura Dickenson (@miss_laura88) reported

    @bt_uk a family member is paying for a service that isn’t working. Reported a fault on the 4th that was confirmed with yourselves. She rang again 11th to check what was happening. She then received a text to say there was no fault but the phone still isn’t working. Please help.

  • MattBuckbyUK Matt Buckby (@MattBuckbyUK) reported

    @bt_uk why is it that as a new customer I could get full fibre 500 for £31 but as a customer out of contract the best you can offer is £40?

  • Clairet14679 Claire thomas (@Clairet14679) reported

    @bt_uk Yes renew existing service and was told I needed an engineer