BT (British Telecom) Outage Report in Horsford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Horsford, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: North Walsham, Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 North Walsham |
Internet | |
| Norwich |
||
| Norwich |
TV | |
| North Walsham |
Internet | |
| North Walsham |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Horsford, England
Latest outage, problems and issue reports in Horsford and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Khaos
(@KhaosCentral) reported
@bt_uk could you explain why my Internet has been so bad for the last 2 days? Can't even watch a simple YouTube video without buffering every 30 seconds. I'm trying to work from home, conference calls are impossible
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Lachlan McCall
(@Lachlan_McCall) reported
@bt_uk Guys, seriously. This was hours ago. I gave up. Terrible support.
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Vicky Grut
(@VickyGrut) reported
@BT_UK No broadband since yesterday. 2 online classes disrupted. Neighbours also have no service. An engineer attended yesterday & couldn’t fix. Another is due today. If they ALSO fail, can BT provide a 4g home hub or a dongle till service restored? I cannot work without wifi.
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Grant Coll
(@coll_wild) reported
Utterly spineless from @btsport ! showing complete lack of support for their employees...if they tell the rangers they're not showing their games, and no money shall go their way, they'd soon change their stance on allowing their thug support to dictate who works there
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Aubrey Mahlobo
(@aubrey_mahlobo) reported
@ManUnitedZone_ @btsport Yes. We need to think past them. None of them will be here in two years. Greenwood doesn't have the body for it yet. We need to get #DusanVlahovic. He's perfect for United. Closest thing to Haarland. Aggressive. Power on the left foot. Goal machine in a crap team. Pace. Tall.
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North men South men 🏴🇮🇪
(@Double9InARow) reported
@GT_Football_ @btsport Pull the plug on showing this horrible clubs games and show solidarity with your employees
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Kyle Utterson
(@KyleUtterson5) reported
@btsport @mrjakehumphrey I'm so pleased that Jadon Sancho has got his 1st goal for Manchester United. He had a poor 1st half of the season last season for Dortmund but was sensational in the 2nd half of the season. Hopefully he can do the same for Manchester United. #UCLTonight
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Hadjiandthebandits
(@MoMan_64) reported
@ManUnitedZone_ @btsport The problem is that piece of 💩McGuire and the other Bum Fred. When Varane is healthy they’ll be fine. And that 36 year olds the f__king GOAT… you should know better
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Reece Shaw
(@_reeceshaw) reported
@bt_uk My internet has gone down happens quite often around this time this has happened a few times when trying to access the internet I was greeted by a page that told me to call a number upon calling the number I was advised that you are only open until 9pm please advise
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Aaron Stearman
(@aaronstearman) reported
@kie50105987 @bt_uk Emailed them already so who knows when I’ll get a response. Might just cancel. Yeah it says 1 allocated them#n underneath, pending processing. It’s ridiculous!