BT (British Telecom)

BT (British Telecom) Outage Report in Horsford, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsford, Norfolk, England 02/07/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsford, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, North Walsham and Wymondham.

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City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomNorwich Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horsford, England

Latest outage, problems and issue reports in Horsford and nearby locations:

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PedroMi70162754 PV_Miguel (@PedroMi70162754) reported

    @theMadridZone @btsport Don’t fall on this guys…. Distracting compliments from a coach who wants to knock us down!

  • MikeLightfoot83 Mike Lightfoot (@MikeLightfoot83) reported

    @bt_uk @skytv @BTSopenreach after being told full fibre broadband was available in our new home it’s now been 3 months waiting for installation. Existing copper wire broadband has been deactivated (so we’re told) so we have no internet at all. Awful service!

  • AdamRedman80 Adam Redman (@AdamRedman80) reported

    @mark25ogden @Tsarcastic_ @btsport I’m literally turning it up and down again when she speaks. I wouldn’t care if she was Zidane her voice is beyond irritating

  • steveking198 Steve King (@steveking198) reported

    @bt_uk Yes I did, it was a few years ago though and I don't think I have an account any more to be able to login and request this

  • CassioRoad Cassio Road (@CassioRoad) reported

    @btsport Which idiot at BT Sport thinks that Lucy Ward knows what she is talking about ?!!!!

  • terrymoss Discobadger (@terrymoss) reported

    @bt_uk Any chance you could connect my 75 year old parents who have been ringing you for the last 3 weeks with absolutely no resolution. They have the modem, connection, all you need to do is activate...big words, no action!

  • laura_jones82 Laura Jones (@laura_jones82) reported

    @bt_uk wow, custome for over 10 years, broadband renewal 60 pound, same package as a new customer 30 pounds! Time to look elsewhere.

  • amancheema_29 Aman Cheema (@amancheema_29) reported

    BT HAS DISCONNECTED OUR INTERNET IN MY BUSINESS AS AN ADMIN ERROR! IT HAS BEEN OVER 2 WEEKS AND THEY STILL HAVE NOT FIXED THE ISSUE! THAT IS OVER 2 WEEKS I HAVE NOT EARNED ANY MONEY. I HAVE 4 KIDS AND CHRISTMAS IS AROUND THE CORNER!!!! ABSOLUTELY PATHETIC!!! @bt_uk @RishiSunak

  • LWoolley89 Luke (@LWoolley89) reported

    Any danger of @bt_uk honouring it’s word and actually calling back when promised? 4th time they’ve promised a call at a set time and not bothered. Clearly no desire to resolve an issue that’s been ongoing for over 2 months.

  • warthoghk Stewart Connell (@warthoghk) reported

    @bt_uk Thanks Joe. I have replied privately. Hopefully something can be fixed as have spent hours on the phone this week and spoken to multiple people and still have no answer to when it will be fixed. Broken after half a day of installation!