BT (British Telecom) outages and service status in Horsford, England

Problems in the last 24 hours in Horsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, and North Walsham.

City	Problem Type	Report Time
Norwich	Phone	2 days ago
Norwich	Internet	29 days ago
North Walsham	Internet	29 days ago
Norwich	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Horsford, England

Latest outage, problems and issue reports in Horsford and nearby locations:

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 8 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 8 minutes ago from Costessey, England

  Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 9 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  David Holmes (@SharkScubaDave) reported 9 minutes ago from Norwich, England

  @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 14 minutes ago from Norwich, England

  @bt_uk Why is BT WiFi/FON not working in Norwich?

• 
  Nina Brown (@NinaBrown79) reported 16 minutes ago from Norwich, England

  @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

• 
  Vineet Shah (@vineet_shah_007) reported 16 minutes ago from Norwich, England

  Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

• 
  Vineet Shah (@vineet_shah_007) reported 17 minutes ago from Norwich, England

  @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

• 
  Vineet Shah (@vineet_shah_007) reported 22 minutes ago from Norwich, England

  @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

• 
  Stewie (@stewielong) reported 24 minutes ago from Briston, England

  @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

• 
  Robert Purton (@purts149) reported 27 minutes ago from Rackheath, England

  @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

• 
  Jon P Watson Photography (@thejpwphotos) reported 31 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  Dave Montgomery (@GeordieCanary) reported 33 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  Simon (@glenharlow88) reported 33 minutes ago from Norwich, England

  @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

• 
  Matt (@scoop2far) reported 34 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  james bradford (@jimmybnorwich) reported 37 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

• 
  Stewie (@stewielong) reported 52 minutes ago from Briston, England

  @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

• 
  Caroline Sauverin (@csauverin) reported 58 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Stephanie Kate (@StephanieHowksx) reported 59 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 59 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian McBride (@brian_mcbride1) reported 3 minutes ago

  @bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?

• 
  jackbwater (@jackbwater) reported 3 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

• 
  huw (@jonsie) reported 4 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  Helen Wakelam (@HelenWakelam) reported 5 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Roibeard Mhuiris (@RMhuiris) reported 5 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 6 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Carol Lord (@CarolLo58903853) reported 13 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  GG (@G1NG3R_N1NJA_13) reported 14 minutes ago

  @bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.

• 
  Akram🇵🇸 (@akrxm94) reported 14 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 16 minutes ago

  @bt_uk @RedJesus65 Hey Bt what is going on with you guys...the systens are always playing up cant login bad request and cant even raise a complaint as your status says sorry wr cant upload your complaint right now your service and products are awful been a customer for years totally fed up