BT (British Telecom) Outage Report in Horsford, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsford, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Wymondham |
||
| North Walsham |
Internet | |
| Norwich |
Phone | |
| North Walsham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsford, England
Latest outage, problems and issue reports in Horsford and nearby locations:
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Auds
(@SuperSlummyMum) reported
@bt_uk I have given up on this. The complaint handler talks to us like we are morons.
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HJT
(@Tinks3) reported
@Andrew_Frankel @bt_uk Strap in, because they will not rush. Parents had their line willfully cut with a AXE by a lunatic! Took more than 20 days, multiple calls and increasingly agro complaints to get them to address the issue. They will supply a 4g hub, but they are basically useless...
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McQ
(@rosscomcq) reported
@harrym_vids @Andrew_Frankel @bt_uk Speak to customer services again, ask for a 5G router as a fix. Assuming you are in a reception area this should work and is a commitment from BT.
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Mike Hall
(@mike_c_hall) reported
@Andrew_Frankel @bt_uk Lucky. It took BT 18 days to fix our local cabinet, although in fairness they supplied a 4G hub after the first week.
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Rob Stannard
(@shutupmoveon) reported
@Andrew_Frankel @bt_uk Who still uses BT physical wired telephone? Find airtime provider with best signal and just use 4g or 5g. Buy separate access point for internet backup. Someone ISP will provide broadband over BT wires. Copper cable cannot match current best mobile speeds.
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Neill Tickle
(@neilltickle) reported
@BTCare hello can you help please? Paid for Bt ultimate broadband but several rooms in the house has been worse bb since the upgrade a few months ago … some rooms can’t open webpages on devices…. Thanks
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Mohannad Sabry
(@mmsabry) reported
@bt_uk hi, internet has been out for the past two days without any solution, can you help???
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Tony Farmery
(@tonyfarmery) reported
@Andrew_Frankel @bt_uk A friend in the office lost his broadband with BT for 3 months. Resolved after he emailed the CEO. He still has BT sport 4-5 years later and has never paid for it. They must put you on some kind of Ooops list
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Andrew Frankel
(@Andrew_Frankel) reported
So @bt_uk is pulling this one out of the fire. Got through to a human who said they couldn’t help, then called back saying someone would be here on Sat. Also got response to tweet to see if situation could be improved. Now a wait of at least five days is less than two. 👍
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🏴 Lou Hunter 🏴
(@Lou_Hunter0112) reported
One very unhappy new @bt_uk customer. Called yesterday because order not delivered had assurance would have new kit today in time for activation but surprise surprise it won't arrive until tomorrow. What's a person who's required to Work From Home to do today 😠