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BT (British Telecom)

BT (British Telecom) Outage Report in Horsford, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Horsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Horsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, and North Walsham.

CityProblem TypeReport Time
Norwich Phone 14 hours ago
Norwich E-mail 2 days ago
Norwich Internet 11 days ago
Norwich TV 13 days ago
Norwich Internet 16 days ago
Norwich E-mail 21 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Horsford, England

Latest outage, problems and issue reports in Horsford and nearby locations:

  • csauverin
    Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • CJCliffe_FCIPS
    Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • DWyattHupton
    David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • rolledchef
    rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • MortyMark
    Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • scoop2far
    Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • seanmkent
    Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • glenharlow88
    Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • SharkScubaDave
    David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • stewielong
    Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • Mark_G_Scott
    Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • TheRefinery68
    The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • StephanieHowksx
    Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • purts149
    Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • jimmybnorwich
    james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • GeordieCanary
    Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • braylcfc
    Jordan Bray (@braylcfc) reported

    @pompeyhedge @bt_uk @virginmedia Problem is what broadband provider you go with?

  • gemker
    gemma kershaw (@gemker) reported

    @bt_uk That is an in useable form how can I even report a complaint 😡

  • lrlrhello
    lucy davus (@lrlrhello) reported

    @bt_uk @bt_uk no that it not what the customer service representative said, I asked very specifically, complete fix they estimate as 1st December. None of that says to me you’re aiming to fix as anything quickly at all.

  • Markie_Mark91
    Markie Mark (@Markie_Mark91) reported

    @bt_uk Done that on Wednesday, engineer came out yesterday but only sorted half the problem and stated will be out again today to finish

  • mortonjones22
    Graeme Jones (@mortonjones22) reported

    @bt_uk Is there an ongoing problem with broadband in London area? Service has been dropping for 10 mins at a time every couple of hourds

  • rxstrick
    Russ Strick (@rxstrick) reported

    @bt_uk what is happening? Have had really bad internet all week in SE1. Was told fixed but no. Can’t get through to 151. I see many people with similar issues.

  • SeanMacgloin
    Sean MacGloin (@SeanMacgloin) reported

    Anyone know why BT email is so crap on mobile and tablet since their upgrade? Search just freezes and generally it’s rubbish. #BT_UK

  • MazzaRichards
    Marilyn Richards (@MazzaRichards) reported

    @bt_uk Terrible service Our internet is unreliable, slow, inconsistent. Signed up to new deal and box - for more consistency engineer due today bit turned up. can’t get hold of you. Can’t get more than dial up speed. Joke #sort it out

  • DesignSecultd
    DesignSecurityLtd (@DesignSecultd) reported

    @semsnet Perhaps mine does not as placed 3 orders with @bt_uk they have never turned up. Compliant filed with OFCOM. Perhaps I will see if I can get my time back from such a wasteful company. Now looking for local companies who may be able to deliver on their sales pitch.

  • txoboypedro
    pedro (@txoboypedro) reported

    @bt_uk, my router keeps flashing purple/pink and not connecting. I’m aware that it is something to do with the broadband cable however I’ve done everything from unplugging the cable and plugging it back on, and it doesn’t seem to work. Can you help?