BT (British Telecom) Outage Report in Brooke, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brooke, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Brooke, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Diss and Beccles.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
Internet | |
| Norwich |
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| Norwich |
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| Wymondham |
Internet | |
| Norwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brooke, England
Latest outage, problems and issue reports in Brooke and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Granville Parkin
(@Lee_G_Parkin) reported
@bt_uk insane lag spikes for over a week, yet your website claims no issues….
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Tom Nelthorpe
(@nelthorpe) reported
@alanburkittgray @bt_uk Yep, this seems awfully familiar. The Twitter DM support is quite good though
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Sarcastit©️
(@Sarcastit) reported
@bt_uk Thanks Steph, appreciate that but I’ve spent hours with loyalty & billing and nothing can be done to reduce costs for a 30 year customer.
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Letsflyletsflyaway
(@Lovetogoaway) reported
@bt_uk What is a BT home tech expert? Can they also sort out network faults? When logging my fault they advise a cable issue. Home tech experts seems to set up routers etc...?
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Mike Cloudsdale
(@MikeCloudsdale) reported
@bt_uk Not much help given how many spoof numbers there now, very annoying as I was told by BT that digital voice would reduce the number of calls, but it hasn’t made any difference. And what about call screening on your digital handset? That functionality is not there!!!
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temnilica
(@temnilica) reported
@bt_uk Thanks to the tech support Exec Imran and OpenReach engineer after one month of no broadband finally someone was sent to fix the fault. All the previous comms where “someone is working on it” were complete bs. I highly recommend that you review your support process.
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AbingdonStorage
(@StorageAbingdon) reported
@bt_uk Lets see how long it takes until you say "I need to put you through to someone else", they will then say "their system is down" and then I have to wait another 5 weeks. My hopes are not high in resolving this.
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Joyce
(@foxtonm) reported
@bt_uk Still nearly £64 per month for broadband on that link! I’ve been a BT customer for 40 years so very disappointed that this is the best you can do.
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Paul Fisher
(@bonhistory) reported
@bt_uk My logon details haven’t changed in a while and I have them stored securely so fairly sure they are correct. Thanks for your help.
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Paul Fisher
(@bonhistory) reported
@bt_uk Just arrived in Vietnam and unable to receive or send emails. Have tried signing in to web Mail but logon details not recognised. Can you help?