BT (British Telecom) Outage Report in Brooke, Norfolk, England

Problems in the last 24 hours in Brooke, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brooke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Brooke, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, and Long Stratton.

City	Problem Type	Report Time
Norwich	Internet	8 days ago
Norwich	TV	9 days ago
Norwich	Internet	13 days ago
Norwich	E-mail	18 days ago
Norwich	Internet	25 days ago
Norwich	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brooke, England

Latest outage, problems and issue reports in Brooke and nearby locations:

• 
  james bradford (@jimmybnorwich) reported 10 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

• 
  David Holmes (@SharkScubaDave) reported 12 minutes ago from Norwich, England

  @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

• 
  Vineet Shah (@vineet_shah_007) reported 13 minutes ago from Norwich, England

  @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

• 
  Matt (@scoop2far) reported 13 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  Merv Honeywood (@mervhoneywood) reported 15 minutes ago from Bungay, England

  @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

• 
  Sean Kent 🏳️‍🌈 (@seanmkent) reported 17 minutes ago from Costessey, England

  Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

• 
  Stephanie Kate (@StephanieHowksx) reported 17 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 18 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  Vineet Shah (@vineet_shah_007) reported 19 minutes ago from Norwich, England

  @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

• 
  Caroline Sauverin (@csauverin) reported 25 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 26 minutes ago from Norwich, England

  @bt_uk Why is BT WiFi/FON not working in Norwich?

• 
  rolledchef87 (@rolledchef) reported 28 minutes ago from Thorpe St. Andrew, England

  @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 29 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  Mark Newstead (@MortyMark) reported 35 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Dave Montgomery (@GeordieCanary) reported 37 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  Vineet Shah (@vineet_shah_007) reported 37 minutes ago from Norwich, England

  Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

• 
  Dave Montgomery (@GeordieCanary) reported 45 minutes ago from Thorpe St. Andrew, England

  Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

• 
  Mark Scott (@Mark_G_Scott) reported 45 minutes ago from Frettenham, England

  @bt_uk internet outage in NR12. What’s going on?

• 
  The Internationalist (@TheRefinery68) reported 57 minutes ago from Norwich, England

  @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

• 
  Robert Purton (@purts149) reported 1 hour ago from Rackheath, England

  @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Stebbing (@GStebbs1981) reported 3 minutes ago

  @bt_uk I have an unresolved complaint that has been going on since September for an issue that is about 5 MONTHS old!!! No-one at BT appears to care that I am paying for a service they cannot provide nor are they advising when it will be fixed. CAN ANYONE HELP?

• 
  Emma M. (@EMewe) reported 7 minutes ago

  @bt_uk You must know about it because it's one of your things that's been put on it. They keep sending people to pick it up again but never fix it.

• 
  K Grimsley (@KazzaGrims) reported 8 minutes ago

  @OpenreachHelp But you own the lines and I’m the customer @bt_uk are the useless middle man because 4 weeks and nothing has been done. Do you think this is acceptable???

• 
  xwoodbinex (@xCountMeInx) reported 14 minutes ago

  @Pixie1969 @bt_uk I'm not in your area but ours keeps going down, connecting, doing down, connecting. We're Hereford. HR3

• 
  Allen_lovemymind (@EpsomMental) reported 17 minutes ago

  @bt_uk I sign a new contract your part of the deal is to provide services and you have failed for 208 days. Well maybe Sky, Virgin, talktalk, plusnet want a customer who pays who stays with his provider and is loyal. This is making feel.horrible and @BT_UK it feels you just don't care

• 
  Jacqui Jefferys (@Pixie1969) reported 19 minutes ago

  @bt_uk internet and phone lines down in WD6. Are there any reported problems? Whole office unable to work

• 
  lewis coltman (@ColtmanLewis) reported 20 minutes ago

  @bt_uk 12 since activation date and no Wi-Fi , just getting told it will be working tomorrow each time I get in touch , disgusting service never should of left virgin

• 
  James Roberts (@_marketinguk) reported 26 minutes ago

  @bt_uk Yep & I've been trying to sort out a house move out since early October. Now stuck in a house with no connection because you've only just told me @JohnLewisRetail / @Plusnet need to cancel the previous contract, which they should have done but they haven't. It's a mess.

• 
  Abi Davies (@xAbiDavex) reported 28 minutes ago

  @bt_uk for the past 3 days my BT TV box has failed to record anything that is on series link and I cant set anything new to record. Any ideas what I can do to fix this?

• 
  Nick Serpell Family History (@Hendasow) reported 28 minutes ago

  @bt_uk landline phone has been out of action since Monday. Can only report it by text. No mobile signal in my village so can’t. Elderly next door neighbour doesn’t have a mobile.