BT (British Telecom) Outage Report in Brooke, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brooke, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brooke, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Diss, Wymondham, Beccles and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Diss |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Wymondham |
Community Discussion
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BT (British Telecom) Issues Reports Near Brooke, England
Latest outage, problems and issue reports in Brooke and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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luzetah
(@luzetah_) reported
@bt_uk became a customer on the 1st, yet we don't have internet access and we won't have any news about an engineer coming to fix it until Friday. This is unacceptable in this day and age, wouldn't have changed my provider if I had known.
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Paul Devine
(@J_PaulDevine) reported
@bt_uk no point you just tell there's nothing up I really do not like broadband you provide how can I drop from 75mbps down ( previous supplier)to aveage 3-7mbps? I wish I went elsewhere Ive only been with BT since the end of january 2021, unfortunately got another 15 months of hell
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ashamed Brit
(@firefly233) reported
@bt_uk Your speed is what I should get, by my contract. But that is still years out of date. To describe 76mbps as "super fast broadband" is laughable. That is incredibly slow...but the best you can do? When you going to offer 21st century speeds?
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Rob
(@robhodgeslivec1) reported
@bt_uk @Baggiepr Feel your pain, going through this now, wish I never joined bt now. So many lies they tell without any concern for there customers.
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MoseMajorMC
(@MoseMajorMC) reported
@bt_uk Feel free to Dm me the support phone number.
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Tomlikeafox
(@tomlikeafox) reported
@MoseMajorMC @bt_uk Critical mistake. You used BT Worst service I’ve ever used. I’ll never use them again.
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Tim Slater
(@omd_tim) reported
@jturko123 @bt_uk Here’s £100 money back. Your internet connection will still be crap though.
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Lauren
(@Lauren91005460) reported
@bt_uk No known issues. It's a joke how many people have been without internet for 5 days.
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Brian Sparrow
(@briansparrow191) reported
@bt_uk Ok, here’s a question. My landline and broadband went down Thursday at Midday. I have been told the earliest I’ll be back online is April 7th but more likely April 9th. Apparently this is acceptable for BT. Oh and I was offline for all of January as well.
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Me
(@Mon_Jet) reported
@btsport I'm just surprised you didn't lose the signal just before the cat was caught, fail to get it back for a few hours, while ignoring everyone who wanted to know what happening.