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BT (British Telecom)

BT (British Telecom) Outage Report in Beccles, Suffolk, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Beccles, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Beccles, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Beccles, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, and Great Yarmouth.

CityProblem TypeReport Time
Norwich Internet 8 days ago
Norwich TV 9 days ago
Norwich Internet 13 days ago
Great Yarmouth Total Blackout 15 days ago
Norwich E-mail 18 days ago
Norwich Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Beccles, England

Latest outage, problems and issue reports in Beccles and nearby locations:

  • Alec_2511
    Alec Wilson (@Alec_2511) reported from Beccles, England

    Martin Keown again for a Manchester United game. Why @btsport? He's an awful pundit and he hates United. Sort it out! @btsportfootball @mrjakehumphrey

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • TheRefinery68
    The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • SharkScubaDave
    David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • DWyattHupton
    David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • templerd
    Robert Temple (@templerd) reported from Southwold, England

    @bt_uk land line fault test repeatedly stops at 99% ... obvs land line not working ... suggestions please.

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • CJCliffe_FCIPS
    Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • doughtagnan
    Steve Gray (@doughtagnan) reported from Westhall, England

    @jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.

  • csauverin
    Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • MortyMark
    Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • Paulfo
    Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • scoop2far
    Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

  • glenharlow88
    Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • JimboTaylor
    James Taylor (@JimboTaylor) reported from Halesworth, England

    @bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_Dabby
    FPL DABBY (@FPL_Dabby) reported

    Begged and pleaded with @BT_uk to let me stay and just switch my current service to my new house but they've said they can't even give me a date for 2 weeks & to just switch to Sky if I want a date So any TV & Broadband provider recommendations? (Needs Sky sports & Bt sport)

  • Fat_Jacques
    Fat Jacques 🏴‍☠️ (@Fat_Jacques) reported

    @bt_uk That’s the page with the issue. It doesn’t show me all the deals, just the upgrades you are pushing.

  • yohanes1313
    Jack S (@yohanes1313) reported

    @FPL_Dabby @bt_uk I've had virgin for 3 years, its really good 95% of the time, 5% of the time it will randomly drop for 24 hours and there support is awful, and will deny anything happened:P

  • TheQuietLAD
    Luke D (@TheQuietLAD) reported

    @bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.

  • xlaura_janex
    LollyBear ☆ (@xlaura_janex) reported

    @bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?

  • FPL_Dabby
    FPL DABBY (@FPL_Dabby) reported

    @yohanes1313 @bt_uk I had Virgin at an old house a few years back, I really like their service but unfortunately they can't provide at my new house

  • chriskettle3
    Chris Kettle (@chriskettle3) reported

    @bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.

  • BarmyBluebird94
    Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported

    @btsport really not happy with your service, supposed to be upgraded to fibre today , engineer was great did all the stuff but nobody sent the new hub, now my old hub won’t connect to the internet , how am I supposed to work from home? New hub coming tomorrow I hope .. not good

  • TheQuietLAD
    Luke D (@TheQuietLAD) reported

    @bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.

  • PJChambers6
    Peter Chambers (@PJChambers6) reported

    @bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.