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BT (British Telecom)

BT (British Telecom) Outage Report in Southwold, Suffolk, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Southwold, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwold, England

Latest outage, problems and issue reports in Southwold and nearby locations:

  • doughtagnan
    Steve Gray (@doughtagnan) reported from Westhall, England

    @jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.

  • Alec_2511
    Alec Wilson (@Alec_2511) reported from Beccles, England

    Martin Keown again for a Manchester United game. Why @btsport? He's an awful pundit and he hates United. Sort it out! @btsportfootball @mrjakehumphrey

  • templerd
    Robert Temple (@templerd) reported from Southwold, England

    @bt_uk land line fault test repeatedly stops at 99% ... obvs land line not working ... suggestions please.

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_Dabby
    FPL DABBY (@FPL_Dabby) reported

    Begged and pleaded with @BT_uk to let me stay and just switch my current service to my new house but they've said they can't even give me a date for 2 weeks & to just switch to Sky if I want a date So any TV & Broadband provider recommendations? (Needs Sky sports & Bt sport)

  • Fat_Jacques
    Fat Jacques 🏴‍☠️ (@Fat_Jacques) reported

    @bt_uk That’s the page with the issue. It doesn’t show me all the deals, just the upgrades you are pushing.

  • yohanes1313
    Jack S (@yohanes1313) reported

    @FPL_Dabby @bt_uk I've had virgin for 3 years, its really good 95% of the time, 5% of the time it will randomly drop for 24 hours and there support is awful, and will deny anything happened:P

  • TheQuietLAD
    Luke D (@TheQuietLAD) reported

    @bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.

  • xlaura_janex
    LollyBear ☆ (@xlaura_janex) reported

    @bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?

  • FPL_Dabby
    FPL DABBY (@FPL_Dabby) reported

    @yohanes1313 @bt_uk I had Virgin at an old house a few years back, I really like their service but unfortunately they can't provide at my new house

  • chriskettle3
    Chris Kettle (@chriskettle3) reported

    @bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.

  • BarmyBluebird94
    Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported

    @btsport really not happy with your service, supposed to be upgraded to fibre today , engineer was great did all the stuff but nobody sent the new hub, now my old hub won’t connect to the internet , how am I supposed to work from home? New hub coming tomorrow I hope .. not good

  • TheQuietLAD
    Luke D (@TheQuietLAD) reported

    @bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.

  • PJChambers6
    Peter Chambers (@PJChambers6) reported

    @bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.