BT (British Telecom) Outage Report in Harleston, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Harleston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Harleston, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Diss, Beccles and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Diss |
Internet | |
| Diss |
TV | |
| Beccles |
Internet | |
| Attleborough |
||
| Attleborough |
||
| Diss |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Harleston, England
Latest outage, problems and issue reports in Harleston and nearby locations:
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
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Alec Wilson
(@Alec_2511) reported
from
Beccles, England
Martin Keown again for a Manchester United game. Why @btsport? He's an awful pundit and he hates United. Sort it out! @btsportfootball @mrjakehumphrey
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James Taylor
(@JimboTaylor) reported
from
Halesworth, England
@bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Michael Dann
(@michaeldann65) reported
from
Gislingham, England
@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Steve Gray
(@doughtagnan) reported
from
Westhall, England
@jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beaso
(@Beazo) reported
@Bt_uk the only communications I have received from BT is the order confirmation, which also outlines the right to cancel - including moving back to the original plan (where the minimum term had expired)and the 14 day cancellation period, which we cancelled within.
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Nels’ Hypeman
(@Nels_Hypeman) reported
@itzzAyJ @bt_uk @bt_uk we can’t watch his streams we rely on you plsss fix his WiFi
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Jon Chan
(@jonniec81) reported
@bt_uk I am absolutely disgusted now with BT, you have now cancelled my home move order 3 times and each time you promise there won’t be any issues. I expect a call from you...not having to be onhold again for over 30mins...poor poor customer service
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Stacy Partlett
(@LunaMini) reported
@bt_uk reported ridiculously slow speeds 19/2, message said you would turn our mini hub back on until problem solved. Problem still not solved and mini hub says it’s reached monthly limit! Can barely use internet, takes sooooooooo long to load, please sort it out!
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Beaso
(@Beazo) reported
@Bt_uk the only communications I have received from BT is the order confirmation, which also outlines the right to cancel - including moving back to the original plan (where the minimum term had expired)and the 14 day cancellation period, which we cancelled within.
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Aaroncrewe
(@AaronCreweUK) reported
@bt_uk one word to describe the service provided by BT so far: awful. Cables exist to the house, junction box in the road. There's literally no excuse and you've just sent a text to say it's due on the 23rd of March! @WeAreOpenreach @OpenreachHelp they blame you! Fix it!
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Ben Reynolds
(@bennytheboyroy) reported
@bt_uk I am very unhappy with the customer service since changing over to you in October last year. I am not receiving the package I wanted and have tried to speak to you numerous times over the phone to no avail. I now have a debt collection letter sent through
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Chris Gutteridge
(@chr15g1979) reported
@btbusinesscare I have reached the end of my tether with our service. Our upload speed has dropped from 7mbs to under 1mbs - and that's the speed the hub syncs at. The line keeps dropping, and the poor upload is affecting the Cloud Phone and Zoom. Please help.
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Donna Rainey
(@donnarainey4) reported
@bt_uk Apparently the slow speed is because of Openreach doing cable work?
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Jonathon Stillwell
(@JonathonStillw2) reported
@colinewanbain @bt_uk They're awful aren't they. I don't get why @Ofcom allow them to trade.