BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 02/05/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough E-mail
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Goth__Mom GiveMe_Moar_Hope (@Goth__Mom) reported

    Dear @bt_uk you are a phone company and you can literally have as many phone lines as you want so why is it taking 30 minutes to get through to you? Using #chynavirus as an excuse for shitty customer service is not acceptable.

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @OpenreachHelp -99 days since I was meant to have service @bt_uk @OpenreachHelp this is disgusting, got to waste another 2 hours on the phone to another advisor trying to work out what the hell openreach are doing with the line, such incompetence in time like this

  • sadietrent_92 Sadie (@sadietrent_92) reported

    @bt_uk so you want to help! but you use a company called TSG for ariels who think its ok to disrespect customers, ll them liars, disrespect other members of their households, the list is endless. The wouldnt let me make a complaint and neither would you

  • AmyGarton5 Amy Garton (@AmyGarton5) reported

    @bt_uk I really am appalled it has taken over 3 hours on hold, many calls and mistakes on your end to organise my broadband home move. I’m still waiting for this to be correctly organised but get passed from pillar to post by your apparent untrained team. Can someone please help!

  • BonnieWheeler19 Bonnie Wheeler (@BonnieWheeler19) reported

    @bt_uk worst company ever not even got my order yet and on 3 occasions can not send to correct address. It’s not like us keyworkers have anything better to do then sit on the phone to you on hold when we are already exhausted ! Stay well away !

  • KenyanGhani Gh4ni (@KenyanGhani) reported

    @BenSewell1 @bt_uk @bt_uk furious with your piss poor engineer waited 7 weeks for internet the appointment was at 1pm he comes 2 hours before while I am at work makes me drive all the way home. When he sees me in the rear view mirror he drives of WTF

  • Mondirock Mondirock (@Mondirock) reported

    @bt_uk The beginning of the end for BT mobile since EE are now in control. Poor, rubbish ee customer services, ripping customers with fake charges. End of BT mobile.

  • _LittleJon_ Jon (@_LittleJon_) reported

    @bt_uk Hi, line has just gone down again! I have used the text service bot to report the fault, however it can't find anything wrong as the connection has been restored now.

  • Disney_OnWheels 🫀Stacy🫀 (@Disney_OnWheels) reported

    @bt_uk Can anyone help. We have a fault on our line, broadband keeps crashing we were told an engineer would be out this morning. No one has arrived we’ve been calling and calling, no answer for hours, then the lines get cut off. I’ve tried online chat and that’s not working

  • Justis4u2 Justis4u (@Justis4u2) reported

    I am not with @bt_uk but just got an automated call that they are going to disconnect me because there are unusual activities on my internet? So I just put the phone down on the excrement machine!