BT (British Telecom) Outage Report in Diss, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Diss come from postal codes IP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Diss, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Diss, Attleborough, Eye and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Diss |
Internet | |
| Attleborough |
Total Blackout | |
| Diss |
TV | |
| Eye |
Internet | |
| Long Stratton |
||
| Diss |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Diss, England
Latest outage, problems and issue reports in Diss and nearby locations:
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Beccarooo
(@mamajasper) reported
from
Framlingham, England
@bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Beccarooo
(@mamajasper) reported
from
Framlingham, England
@bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alvin Fowler
(@alvstar1984) reported
@bt_uk are there internet connection problems in London this morning or is it just me? I’m in West London. #bt #hammersmith #btbroadband
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Tyson
(@tyjro) reported
@bt_uk - Internet going up and down this morning- more down than up. Mini hub sent out as part of "Halo" previously is now showing "Invalid SIM" and "BT Wifi" is dropping out too. Please help!
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Louise jay
(@louisejay89) reported
@bt_uk hi we have no phone line or broadband connection at the moment, the service checker cant recognise our phone number. Thanks!
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NeillNeillOrangePeel
(@Neill_Peel) reported
@bt_uk To be honest Catherine I'm at my witts end. I don't want to keep asking for a hub if the issue is external.. If BT think it'll be a good idea, then please send on. 👍
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Laura
(@LauraF7x) reported
@Varcs @bt_uk Elderly woman on her own should be a priority regardless of the pandemic, that makes it even worse. Sort it out BT!!! Terrible customer service
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Paul Flood
(@PaulFlood89) reported
from
Dublin City, Leinster
@danawhite @TheNotoriousMMA Disappointed Irish UFC fan with no way to watch #UFC257 as @btsport (who have the event exclusively) have Zero interest in accommodating fans living in Ireland (who don’t have Sky TV). This needs to be fixed so this **** doesn’t happen again. #UFC
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David (THFC) Butler
(@David_butler666) reported
@BTCare not the best start to our BT contract. All plugged in and activated yesterday and still have no Internet! And now told we have to wait another week for an engineer. Trying to home school 3 children is a nightmare! Please help!!!
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Marty harris
(@Martyha52401106) reported
@bt_uk everybody is also busy not just you you must have call back if you are not taking a call from customer within 10 minutes
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3Sixty Luxury
(@3SixtyLuxury) reported
@bt_uk impossible to get hold of anyone in order to cancel contract. Happy to sign you up, but make it impossible to cancel!!
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Andrew S
(@andrewjsingi) reported
@bt_uk I've just ended my contract early with yourselves due to poor speed and reliability issues (by mutual consent) How do I apply for this £100?