BT (British Telecom) Outage Report in Diss, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Diss come from postal codes IP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Diss, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Diss, Attleborough, Eye and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Diss |
Internet | |
| Attleborough |
Total Blackout | |
| Diss |
TV | |
| Eye |
Internet | |
| Long Stratton |
||
| Diss |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Diss, England
Latest outage, problems and issue reports in Diss and nearby locations:
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Beccarooo
(@mamajasper) reported
from
Framlingham, England
@bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Beccarooo
(@mamajasper) reported
from
Framlingham, England
@bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dfendyr_
(@_Dfendyr_) reported
@bt_uk My Internet has been well below contracted speed since 07/06, I opened a complaint as I was getting nowhere with your customer services and have been promised multiple times management calls to discuss it. Please manage expectations better and help sort this out ASAP
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Victoria
(@VictoriaJ_Guy) reported
@bt_uk I'm trying to place an order on your website and I go through every stage and the final page that should be an order complete comes up with a processing error. I've been in touch with your customer care team who have said there isn't a fault. I've cleared my cache and
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Jenny Mogg
(@moggles22) reported
@bt_uk I am sick of the problems i have with your company!!! over 2 years of non stop problems! for the amount we pay it's ridiculous! I need the Internet for my baby monitor and my partner works from home! 😡😡😡
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Sheila Ritchie 🔶
(@europesheila) reported
@bt_uk I have spoken to a human who has explained what the problem is. It would have been good if the Chat had done that and not just got stuck.
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RobCockburn
(@RobCockburn) reported
@bt_uk Yes. 17 days and no broadband. It’s constantly down
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Si Brown
(@geordierail) reported
@RobCockburn @bt_uk Customer service at its finest right there mate. Honestly, if owt infuriates me, it's companies saying they'll call and don't. I normally reserve that sort of behaviour for cowboys. I'll put @bt_uk in that category then! You should get some sort of compensation for this. 😡
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Ann Shorty
(@AnnShortyGriff) reported
@bt_uk @BTGroup what next? No plans for Fibre in my area? I'm still paying for a poor service!
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Beck
(@withthebadhair) reported
@bt_uk my broadband has been down all day, is there an issue? Tried restarting several times… couldn’t get hold of customer service on phones or live chat
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Jane C
(@JaneClifford23) reported
Hello @bt_uk my broadband signal's disappeared in Leeds LS6.
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Marsal Firdaus
(@Marsalalakazam) reported
@JasonSykes @bt_uk The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.