BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/10/2026 15:45

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Attleborough, Eye and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGrant77 Paul Grant (@PaulGrant77) reported

    @BrianODriscoll @btsport How can I view it if not currently a BT sport customer please?

  • uuukzfgbvc dafa taka (@uuukzfgbvc) reported

    @bt_uk why is the security check taking more than 3.5 hours since I sent the requested document, I need my product tomorrow as promised in the express delivery, I paid extra for a service that isn't going to apply as promised, that is the worst customer service I've ever had.

  • DomServini Dom Servini (@DomServini) reported

    So thanks @btsport I have my debit card stolen and am a victim of on-line fraud. You immediately stop my service and then point blank refuse to waive the reconnection fee if I rejoin. Wow. I’m done.

  • nathevs21 Nathan Evans 🙌🏻 (@nathevs21) reported

    @bt_uk hey can I speak to someone about a compliant about my bill please? A credit was meant to be attached and no one on the phone line could support. #help #credit #compliant

  • PirateHaze ❤️ Haze ❤️ (@PirateHaze) reported

    @bt_uk please help again we have the same issue in heath and reach

  • HunterPrague Richard Hunt (@HunterPrague) reported

    @Lizooo22 @bt_uk Make sure you keep details of every dialogue with them. If it’s not resolved to your satisfaction 8 weeks after you first contacted them, you can ask the Ofgem Ombudsman for help. They are very good. But keep all the details. Ideally demand answers by email.

  • sarah_church sarah (@sarah_church) reported

    @bt_uk If you check my records you’ll the issue has been ongoing for months. It’s all been logged, I’d appreciate it if someone could review my case and see if there’s anything that can be done. So far the onus has been on me to push to get a resolution, it’s exhausting & dull.

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • SharperMilliner Sally Harper (@SharperMilliner) reported

    @bt_uk I’ve been without a landline and sporadic WiFi for 6 weeks, this is appalling. Fix dates keep being moved. I’m now without WiFi 😤😤😤

  • Stcxrr Stephen (@Stcxrr) reported

    @bt_uk hi my broadband has been stuck on a solid orange light all morning and i cant run a troubleshooter because it isnt connected to the Internet, any help?