BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/30/2026 12:55

January 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough E-mail
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • anna55806428 anna (@anna55806428) reported

    @bt_uk @Portal_Queen You are so good at fobbing us off. I have to have two WiFi providers because your service is shocking. Your service is dreadful but you still make me pay it in full. I don’t have issues with my other provider. Amazing ‘init ‘🤔

  • beckybaldock77 Becky (@beckybaldock77) reported

    @virginmedia what is the issue with @btsport @btsportfootball extra channels on the red button not working? #FACup

  • sgfmann George Mann (@sgfmann) reported

    @bt_uk Because we were loyal customers for a decade and your responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should, but I will never give BT. a penny more.

  • jeffnewton1 Jeff (@jeffnewton1) reported

    @bt_uk Lost internet access for much of today. A one hour phone call to BT revealed a phone mast near me was being repaired. Are you able to text customers IN ADVANCE to advise of loss of service ? It would save customers phoning your helpline with the same question !

  • Matt_Dixon167 Matt Dixon (@Matt_Dixon167) reported

    @btsport it works on my phone and I’ve checked my IP address and it’s definitely up location no issues there. Must be an issue at your end.

  • lillywhite10 Lilywhite (@lillywhite10) reported

    @bt_uk On our 5th engineer,3 hubs and 4 WiFi discs and still hardly any signal. Disappointed to say the least.

  • 1948griff Tim Griffiths (@1948griff) reported

    @bt_uk thanks for completely ripping me off and charging me for BT sport twice. According to your agent a complaint can get resolved in 30seconds. Completely unacceptable.

  • lewis_palin98 Lewis (@lewis_palin98) reported

    @bt_uk Negative, this is the message that pops up when I try to access certain websites. I have done a factory reset of the modem which worked short term but has now gone back to that issue

  • Waringjs James Waring (@Waringjs) reported

    @bt_uk Yes. Says problem with broadband connection, but all other channels but sport are working. Plus Broadband appears to be working fine. Thanks

  • D13Creative Dylan Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🖥🏉🐗 (@D13Creative) reported

    At the end of my tether with my broadband connection at home, slow at the best of times, unusable otherwise and no help to be had today until tomorrow at least (this tweet was written an hour ago)🤬 @btbusinesscare