BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/28/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamarkham24 Adam Markham (@Adamarkham24) reported

    @btsport not even a ***** game and a stupid amount of cards - is Dean ruining football or is this what the US want non contact sport?

  • mikeondigital mikee11iott (@mikeondigital) reported

    @bt_uk Michael Elliott - I really need the connection team to call me as they sounded like they were going to resolve it rather than just cancel the order. 07805252808

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • mrdavidsykes 🔴⚪️🔴⚪️🔴 (@mrdavidsykes) reported

    @bt_uk Yes. Many times. Your website said the issue was fixed at 6ish yesterday. It wasn’t so I called to helpline to be told it would be fixed at 9pm. It wasn’t so I just left until this morning. Again your website quoted another “fixed” message and again this was incorrect.

  • ArtVandelay65 Matt Spence (@ArtVandelay65) reported

    @shanebell9 @btsport Get this all the time @btsport, please fix this! It's pot luck whether the app will work or not

  • RebWarr13 Rebecca Warrington (@RebWarr13) reported

    Loving the erectile dysfunction advert on @btsport it is almost like they don't think women don't watch sport. Still waiting for an advert advertising to women that they should go get their intimate problems looked at too.

  • JoBrodie Jovember (@JoBrodie) reported

    @bt_uk are there known broadband problems in SE3? I'm usually on 50+mbps but currently on 0.8-2. Bills all paid, no other problems I can think of.

  • cath_paterson Catherine Paterson (@cath_paterson) reported

    @bt_uk @bt_uk so I have had to contact customer services again today, there was no plan to contact me as no order number. I have had to start from the beginning all over again, over 1.25 hours on the phone, the first date they can give me is 7 Jan, that’s 3 months since the first order

  • MattCarder1 Matt Carder (@MattCarder1) reported

    @btsport why does your app on fire tv stop every time it switches from Dolby vision HDR to non HDR before the adverts in football. Gives a message sorry there’s a problem playing the video, fine once restarted.🤨

  • CharlesRowett Charles Rowett (@CharlesRowett) reported

    @bt_uk glacially slow internet 0.6Mb & no phone line after house move, even live chat drops. All I get is “We are very busy right now...” - absolutely unacceptable customer service - just recruit more people. There’s plenty that need jobs right now!!