BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/27/2026 05:20

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hanah_brynt Han (@hanah_brynt) reported

    @bt_uk hi, my wifi has been down for an hour and I’m unable to work. Can you assist?

  • SloathJr Tuprima (@SloathJr) reported

    I have seen bad customer service in my life but never something as terrible as @bt_uk. It has been three months since our wifi should have been installed and they keep laughing at our faces.

  • matrobsmith82 Matthew Smith (@matrobsmith82) reported

    @bt_uk trying to complain online about my 3rd broadband fault in 4 months and get an error message saying my complaint cannot be submitted. Not great

  • Kelly316M Martin Kelly (@Kelly316M) reported

    @bt_uk Brian @bt_uk @BTGroup I have little faith in your help !! In the last 24HOURS I HAVE SPOKEN TO MORE THAN TWELVE AGENTS. It is a simple case of changing my contract to what is agreed & STILL I am being charged for unlimited calls which was CHANGED !!!

  • JohnAMMills John A M Mills (@JohnAMMills) reported

    @Bt_uk Another day goes by and still no call from BT customer care or sales to resolve the situation. What does it take to get someone from BT with the authority to agree a deal to call a valued customer? Is this matter bound for #ofcom to get a resolution? #incompetance

  • rachelemmah Rachel Emma (@rachelemmah) reported

    @bt_uk why is your internet so bad 😭

  • sijames54a Jamesboy (@sijames54a) reported

    @virginmedia What do you think @bt_uk should it take more than 10 days not to be able to fix a broadband issue in the CR5 area

  • artconsult Lizzie Collins (@artconsult) reported

    .@btbusinesscare so 15 days since my last tweet and BTs service (or lack) is appalling. Business care - what a joke! @robertcourts

  • LindaTorstensso Linda Torstensson (@LindaTorstensso) reported

    @bt_uk so BT any idea when your infallible service will be back up & running in Retford area?

  • Loundshay Jane Tatam (@Loundshay) reported

    @bt_uk Like I said. Crawling slow!!!