BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 12/23/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Eye and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Julford57 Julian Ford (@Julford57) reported

    @PhilipRadbourne @paullewismoney @bt_uk Customer service standards can vary a lot. I must admit I do have some sympathy with the customer services staff over this as their hands are tied and they cannot offer what the customer wants.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @bt_uk I did and it didn't work, looked at other deals,not particularly impressed. Shall wait to @WeAreOpenreach fix the repair, if they ever do but Alncon are now looking good for the future

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported

    @bt_uk Yes, that confirms that you now supply a phone service that doesn't work in a power cut. What can be done to rectify this?

  • Laurelwreath91 Laura Tomlinson (@Laurelwreath91) reported

    @bt_uk My phone and Wi-Fi have now been down for 13 days because the wire between the telegraph pole and the house has snapped. Between me and my mother we have called 8 times and you are still refusing to send an engineer. Can we get this sorted please?

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • Dmartinog88 Dmartino88 (@Dmartinog88) reported

    @bt_uk @Darrensailes I was not advised of this and I'm a new customer, 10% is a utterly disgrace

  • imexdanny Danny Hughes (@imexdanny) reported

    Shocking customer service from @bt_uk On hold for 40+ minutes only to be transferred and then then another 20+ minutes before the line hung up cos they finish at 9pm

  • randrewbuchan Andy (@randrewbuchan) reported

    @paullewismoney @bt_uk You have no choice, they’ve done it to me. The broadband phone line is very poor quality and I wish I could have prevented them from doing this.

  • HeatherHollowa Heather Holloway (@HeatherHollowa) reported

    @paullewismoney @bt_uk This is ridiculous. There is no mobile signal where my inlaws live. We get multiple power cuts for hours at a time in the country. Can't believe it's actually going to happen.

  • gwibble_ Jack Intrawong-Potts (@gwibble_) reported

    @bt_uk It is Absolutely shameful that yesterday I spoke to the retention team and was offered Full Fibre 100 at £34.99 a month with no flex on the price at all. I contact BT pretending to be a new customer and I am offered the same Full Fibre 100 Package at £29.99 and £300 Credit