BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 11/29/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Eye, Long Stratton, Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail
United KingdomAttleborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • noughtsncrossez tictactoe (@noughtsncrossez) reported

    @bt_uk she is still having issues can you help her( if she doesn’t get her work done she will be fired because of your WiFi

  • Luke_FFF Luke Chadwick (@Luke_FFF) reported

    @bt_uk WiFi is down again, thank you for the 45 minutes you allowed me earlier much appreciated. I’m off to Tesco car park now to try and get close enough to the building to access the free WiFi to conduct a few zoom calls. Your help has been nothing short of horrendous! 👍🏻👍🏻

  • mattwhitthread matt whitthread (@mattwhitthread) reported

    @bt_uk I don't need to report it, I reported it on the day I lost service on 21 Sept, you have resolved nothing

  • RalphNe32269576 Ralph Nelson (@RalphNe32269576) reported

    @bt_uk I am changing network providers. Got my new sim (Virgin) and it says locked. Been informed I need to get an unlock code from my old network (BT) which can take 10 days. Is this correct? I have the Huawei P Smart 2019. Never heard of this before.

  • woof_gbbarkoff gbbarkoff (@woof_gbbarkoff) reported

    @bt_uk So openreach can fix it then?

  • noughtsncrossez tictactoe (@noughtsncrossez) reported

    @bt_uk my relative sophb66 you have blocked her from your twitter but her WiFi keeps crashing, she tells me 5 times this morning and Hub one min is Orange then blue. She is trying to work. Can someone for goodness sake help her??!! Please

  • mintyfresher Hero (@mintyfresher) reported

    @bt_uk My mother is self employed and can't connect to the internet so losing money on that, I stream gaming and can't even connect to a game server because of the terrible connection! When I do I have 1100 ping and ridiculous packet loss which makes anything unplayable.

  • paulgilpin Paul Gilpin (@paulgilpin) reported

    @easyJet @bt_uk Actually it looks like it is a browser issue. Firefox accesses the site fine whereas Chrome does not. Time to clear the cache.

  • ItsMulderTime Derek John Mulder (@ItsMulderTime) reported

    @wokingcouncil how do we figure out who owns the telephone post next to our driveway? The engineer changing the lights attached to this pole told me it’s owned by @bt_uk the issue is really cars are hitting the wire and almost pulling the post over on a daily basis this is unsafe

  • hampshirebus CJ (@hampshirebus) reported

    @btsport Why do you show All Stars v Rock Stars maths challenge not in the right order? Been watching them in the intermissions of European cricket. Wht not show chronologically? May be repeats but 'til this wk I've never seen them so would have been nice to see in right order.