BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 12/26/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Eye and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samj0606 Sam Jones (@samj0606) reported

    @alexsuprtramp @btsport @sky It’s a bit of a disaster obviously something to do with ps5 because my PS4 I never had any problems. Thanks for the info👍🏼

  • intufitdad intufitdad (@intufitdad) reported

    @susanstanwix @BTCare They get away with it no customer service

  • Duke_aardvark Jason Manly (@Duke_aardvark) reported

    Hi @BTCare I really love receiving threatening letters about bills that were paid weeks ago, with great service like this is it any surprise I left?

  • Funks81 Jonathan Dorey (@Funks81) reported

    @bt_uk I have no dial tone and seem to be stuck on hold to customer services

  • JGardnaaa Gardna (@JGardnaaa) reported

    @bt_uk Hi guys! I’m moving address and I’m going to switch my service to my new address, I want to get the master socket moved. Is this something I can book online when I change or do I need to book after I’ve booked the switch?

  • TheRealPakora Reshma✈ (@TheRealPakora) reported

    No call from @bt_uk yesterday about why my #BTbroadband hasn't been activated (6 days overdue) I called today; no updates and a promise for another call back in 24hours. Asked to speak to a manager about the poor communication,got another promise for a call before 4pm. Let's see.

  • smtfhw smtfhw 🇪🇺🇬🇧🇩🇪🏳️‍🌈🏁⭐ 3.5% #FBPPR #FBPE (@smtfhw) reported

    What exactly are BT and BT Openreach for. They've rescheduled my appointment for Monday to Tuesday, then to Wednesday, and then to today (when it was "confirmed") and now apparently it's not confirmed at all and will be NEXT Monday. It's not a service, it's a fiasco @Bt_uk

  • paul_jordan1 Paul Jordan (@paul_jordan1) reported

    If there was an award for the worst customer service it would have to go to @BTCare absolutely pathetic!

  • CptSean24 Sean (@CptSean24) reported

    @bt_uk are the worst Internet provider in the world. Past few days our speeds have been going mega slow, but today they are at the all time low. Barely above 1Mbps and upload is below 1Mbps. Its almost impossible to do anything. If Virgin would actually turn up we'd have (1/2)

  • Funks81 Jonathan Dorey (@Funks81) reported

    @bt_uk your website states not faults in my area - despite me reporting no dial tone and a van currently repairing a problem 3 doors away