BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 11/07/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss and Attleborough.

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City Problem Type Report Time
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail
United KingdomAttleborough E-mail
United KingdomDiss Internet
United KingdomDiss Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IAreGambit Miguel 🤘🏻 (@IAreGambit) reported

    @bt_uk I seem to have constant issues with the Fibre broadband, now my BT HUB is showing a solid orange light. I’ve tried everything to make it work, and nothing. For what I pay a month the service is garbage.

  • JolleeRancherr Iz (@JolleeRancherr) reported

    @bt_uk lost my job due to covid, had to move back home and now I’m being told I have to pay my final bill in one go. £150 I literally don’t have because there’s nothing in place to pay in instalments. Absolutely piss poor customer support for people during these hard times

  • DarrenDevGuy DarrenDev (@DarrenDevGuy) reported

    @bjblyth @btsport That's reporting the speed available on your phone - not your TV. Install a speed test app on the TV and see what it's capable of. The device checker is reporting if your device is capable of playing the top bitrate - a speed fail just means it wouldn't run at top quality.

  • ClaireCC35 Claire Campbell (@ClaireCC35) reported

    @bt_uk so my service still has not resumed after a week and my case is closed I hear by email #complaint #terriblecustomerservice

  • Sakif_Rooney sakif hossain (@Sakif_Rooney) reported

    @bt_uk @MarcusRashford Marcus Rashford has been terrible at finishing in 2019 report.

  • Williams10Josh Josh Williams (@Williams10Josh) reported

    @bt_uk must say the wifi at my parents house is truly terrible for the amount of money they spend a month on you guys. Continuously flashing amber light on the hub. Someone meant to come out to fix yesterday between 1-6, but nobody showed up, so a wasted afternoon. Pretty shoddy.

  • tylerz217 Tyler anderson (@tylerz217) reported

    @DanielGarden @bt_uk I have the same issue the wifi is so bad

  • donna_morrison2 Coles Farm (@donna_morrison2) reported

    @bt_uk WiFi down again today. Outages reported all over our area again. What’s going on - we need to work!

  • dodge4067 Roger Newman (@dodge4067) reported

    @bt_uk Unless you want to watch iPlayer when you have to use a mini hub as your broadband is down. Works for 5-10 minutes then crashes the hub. Every single time, and BT don't have a fix for it. Poor

  • rwq1987 Ross Quinn (@rwq1987) reported

    @bt_uk Yeah other series recordings fine and it comes up as the recording of that singular episode. It's been an issue before the refreshed look as I tried to set a series record last week and it didn't take.