BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 12/29/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Eye and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chwebb1994 Charlie webb (@chwebb1994) reported

    @RossiterTHFC @btsport I spoke to @btsport this morning the first time round they didn’t help at all then 2 more payments came out and then decide to help and was told that it was happening to other people. Was told should have money back in next 5 working days

  • PrestigeBoostYT ThePrestigeBoost (@PrestigeBoostYT) reported

    @Jaimech1986 @btsport I’ve had the same thing, I’ve rung up BR and apparently it’s a technical issues across the board, but apparently there will be an update on this by the end of today

  • AlexWel26513056 Alex Wells (@AlexWel26513056) reported

    @bt_uk stop taking money from my account!!! Please refund and fix immediately

  • char48901565 char (@char48901565) reported

    @bt_uk You don’t need to “look into things” surely all your customer service advisors are aware of a company wide issue? Or are your managers that incompetent they don’t relay information to you?

  • lukescreenwritr luke (@lukescreenwritr) reported

    @bt_uk Hi Paddy. The channel's working fine but the Channel 4/E4/Film 4 etc schedule says 'no information available' from 7am Saturday to Monday. Perhaps it's a @Channel4 scheduling issue?

  • WalrusStealth StealthWalrus (@WalrusStealth) reported

    @delh3412 @btsport Yeah me too - just gave them a call and its problem their end apparently.

  • bouncenyc bouncenyc (@bouncenyc) reported

    @bt_uk Also, why would I not send your crappie hubs back. They are useless as I have stated before. BT has no idea what they’re doing!!!!! BLOODY TERRIBLE (BT)

  • char48901565 char (@char48901565) reported

    @bt_uk @btsport you’ve just attempted to take ANOTHER £25, luckily we’ve blocked the card! But that would have been £150 taken??!! Are you finance department actually trying to fix this? Because it appears not!

  • parulsingh1995 Parul Singh (She/Her) (@parulsingh1995) reported

    Cheers @btsport for taking 5 x £25 payments this morning! Can’t get through to customer service so had to freeze our card to stop more coming out 🥲

  • char48901565 char (@char48901565) reported

    @bt_uk Husband gave up after an advisor left him for 40 minutes on hold! Are you fixing the issue??