BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/25/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mazio1994 Mario (@Mazio1994) reported

    @bt_uk It’s working ok today. Not sure what happened but a lot of my friends who were also BT customers had issues. Any update as to what happened?

  • Joseph344760222 Failure (@Joseph344760222) reported

    @therealnickhope @virginmedia @bt_uk i get that **** too when my wifi turns off

  • jly72 jly (@jly72) reported

    @bt_uk shocking service to my elderly mother. Broadband speed appalling 2-6m/s. Told contact out Nov 21 so she arranged to swap. Now told it's 2022 and has to pay £271. U have not honoured contract width why should she pay when told it was 1/11/21?

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported

    @bt_uk yes i saw but it wasn't very helpful, i'm not a BT broadband customer and don't have a BT account. I just need to know where to download the device configuration tool in question.

  • MigryM migry_main (@MigryM) reported

    @bt_uk "how to move to one of our new flexible TV packages" ARE YOU TAKING THE P-SS? You are telling customers that they will move to a NEW 2 year/24 month contract/ tie-in. So FLEXIBLE my ARSE. What a SH-TE way to treat customers.

  • MonkassaMonkey Monkassa Monkey (@MonkassaMonkey) reported

    @bt_uk Hi, as a new customer how long would I have to wait for broadband if my home isn't currently supplied by anyone?

  • LouWhit15 Fibro brain-money is more important than life (@LouWhit15) reported

    @bt_uk Having issues in Shrewsbury connection keeps dropping out 3 days now modem restarted, can you help?

  • Hassanthedon11 Hassan (@Hassanthedon11) reported

    @bt_uk You know, it might actually have just been my phone that caused the delays I have faced. I appreciate that you chased up the issue.

  • kryton999 jonathan gordon (@kryton999) reported

    @bt_uk how can a bill take from the 8th to the 18th to arrive?????supposed to be paid by 19th.very poor sevice had to run round like a maniac to get to bank before closing.can't even complain online without logging in which i can't do!!!

  • kafwinb Kath Bignall (@kafwinb) reported

    @bt_uk have an issue with landline, trying to get it checked for a fault. Tried texting number and message not delivered, Chat function constantly busy. Ironic that I am unable to contact a communications company for help!