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BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Diss, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, and Long Stratton.

CityProblem TypeReport Time
Attleborough Phone 1 month ago
Long Stratton E-mail 2 months ago
Attleborough E-mail 2 months ago
Diss Internet 2 months ago
Diss Internet 3 months ago
Attleborough Total Blackout 3 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • SeanGreentree
    Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • mamajasper
    Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Hutsandar
    Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • joeissitt
    Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • mamajasper
    Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • SeanGreentree
    Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • csauverin
    Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • Paulfo
    Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • SenninhaPete81
    Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • Paulfo
    Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CEB97783359
    Tripping Gauntlet (@CEB97783359) reported

    @bt_uk Exact same problem I had three months ago....can I be bothered to get on the fault roundabout again...you denying there's an issue, me saying there is, you we'll send an engineer, me not internal don't want to waste more hours, you tough

  • KernowJordan81
    Jordan (@KernowJordan81) reported

    @bt_uk Thanks for the copy and paste response. If you'd bothered to actually read my post, you'd know I already have ongoing complaints. I wasn't posting for assistance, I already know the issue, and I also know how unlikely it is that it will be fixed IF your engineer arrives tomorrow.

  • birdeye16003035
    Ayse Bilgen A. (@birdeye16003035) reported

    @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!

  • exiledswede89
    Jas Isaksson (@exiledswede89) reported

    @bt_uk Hi BT! My ex has his broadband account in my name. I am outside the UK and your CS team will not help me because I am not using the phone number attached to the account. I am a domestic abuse survivor & would rather not have to deal with my abuser directly.

  • stephen2876
    Stephen H (@stephen2876) reported

    @bt_uk Maybe. I think this is a general problem and you certainly need someone to look into it. At the moment I can add incoming calls to my Call Protect blacklist, but when I try to listen to junk voicemail messages, I get a few seconds of silence then it disconnects.

  • birdeye16003035
    Ayse Bilgen A. (@birdeye16003035) reported

    @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!

  • GGZiiSocial
    GGZii (@GGZiiSocial) reported

    Sadly after a month @bt_uk fixed the internet. I'm left with 25 down and 4.5 Up for £60 a month. Their mini hub they provided gives 38/20 for £50 a month. I can't stream on that sadly. Why can't BT just install FTTP even the engineer said the cabinet is overloaded.

  • jesterwri007
    Jez Wright (@jesterwri007) reported

    @bt_uk How can you cut me off for none payment of an invoice that is not overdue and reminders going to someone else’s address and an incorrect email address! No broadband no outgoing service and no one at BT wants to help! #complaint

  • MaryMacinnes
    Mary MacInnes (@MaryMacinnes) reported

    @bt_uk Fix 01876540253 . I would like to divert calls to my mobile

  • lircinema
    LadyinRed (@lircinema) reported

    @bt_uk morning seems we have been disconnected on DM before the problem was resolved, I’m not sure giving me a fix you think will work and then closing the problem down before I reply works? Or are you still trying to resolve the problem?