BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 02/02/2026 07:25

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough E-mail
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alistair Alistair MacDonald (@alistair) reported

    @NewcastleCC @bt_uk There is a new phone/advert thing that has been installed on Minden St that is blocking the pavement. It was always a pinch point, but now it is wider it do down to single file. No idea what a mobility scooter will be. How can I get this looked at?

  • lizzydrip91 Anne-Marie Lees (@lizzydrip91) reported

    Really @virginmedia 😡 I've just been sat waiting on the phone for 45 minutes for your guy to cut me off. No wonder I'm cancelling and going to someone else. I don't have time to sit there and wait ffs. @skytv or @bt_uk I hope you have better customer service.

  • Zenreso zen (@Zenreso) reported

    @bt_uk bro all the devices in my house dont work w the internet. but calm i see how it is u dont wanna help me

  • alistair Alistair MacDonald (@alistair) reported

    @bt_uk Either way I don't care who is right and who is wrong and what the legal position is. I just want to walk down the street without needing to step on to the road. If you don't want to help with that then that is fine. it sound like planning will make you fix it anyway.

  • Harryb22 Helen (@Harryb22) reported

    @bt_uk They’ll get back to me tomorrow to see what they can do. I did explain it was a very difficult time and how reliant I am on the broadband. I would appreciate it if you could help.

  • alistair Alistair MacDonald (@alistair) reported

    @bt_uk Turns out this one might will have been installed incorrectly and will need to be moved. I need to put in a planning complaint that I will do now. If you want to address it before it becomes a thing then you know where I am.

  • CRennie22 Connor (@CRennie22) reported

    @bt_uk I have they said I had a pending stop with my previous provider after cancelling my contract however I gave them a phone about the issue and they said they had removed it and I should be able to place my order with BT.

  • Gussets99 SueB (@Gussets99) reported

    @Harryb22 @btsport What useless sods, it's bad enough having to deal with things like that without having to put up with BTs incompetence. Hope it's sorted asap.

  • disguysamazza deeguy (@disguysamazza) reported

    @bt_uk my broadband went down 2days ago, I work from home and internet is essential, and I was told it would be up again last night, it’s still not working, why am I even paying for this poor service?

  • Hayds_ haydn.sol (@Hayds_) reported

    @bt_uk provide the worst service by a country mile.