BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 12/13/2025 04:45

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Eye, Long Stratton, Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail
United KingdomAttleborough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisevs1502 Christopher evans (@chrisevs1502) reported

    @bt_uk absolute shambles having nothing but problems with my TV since my order was placed and my bill is a complete mess

  • KTHalvorsen Krister Halvorsen (@KTHalvorsen) reported

    @bt_uk You’ll be finding out tomorrow when I call your billing team after restricting my service for the second time without warning

  • v8viva Gary Tunn (@v8viva) reported

    Austin Healey shouldn't be allowed to commentate when Leicester are playing.....saints player treads on a dandelion....."he could be in real trouble here......" @btsport @SaintsRugby

  • epredator Ian Hughes/epredator (@epredator) reported

    @bt_uk Fibre still down in Basingstoke after Wednesdays big roadworks mess. Can’t see any status or outlook anywhere apart from press which said next 24hours (3 days ago) #rg22 Any outlook ?

  • sharpebirder Chris Sharpe (@sharpebirder) reported

    @SkyHelpTeam I know @OpenreachHelp could let this drag on. It took all of us a long time to get them to take any serious action to improve. I hope we're not going back to the bad old @bt_uk days. I also need to know who will compensate us in this instance.

  • LouSpolton Lou Spolton (@LouSpolton) reported

    @btsport very poor sound quality on the @SaintsRugby @LeicesterTigers match. Ads play fine, match is stuttery.

  • bc108 NPN (@bc108) reported

    @lucylloyd68 @WeAreOpenreach Agree, and BT retail (our ISP) @bt_uk incident communications is awful, just “Thursday”.

  • DaveN68773368 DaveN (@DaveN68773368) reported

    @BTSportBoxing @btsport @DynamiteDubois No contest really! Picture quality was awful!

  • shnood9 Ben Wood (@shnood9) reported

    @btsport your coverage of the boxing today was a joke - terrible pundits, awful coverage, I'll stick to sky thanks. Best part was Fletch tbf - love him.

  • LMGM Big Capybara Energy 🌈 🦄 🍉 🥳 (@LMGM) reported

    British Telecom cut off my internet for “unpaid bill”, except I paid it and now I’m trying to call customer service, which is taking ages. A great way to start my Sunday, thanks .@bt_uk