BT (British Telecom) Outage Report in Diss, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Diss, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Diss, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, Long Stratton and Diss.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Diss, England
Latest outage, problems and issue reports in Diss and nearby locations:
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
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Beccarooo
(@mamajasper) reported
from
Framlingham, England
@bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈
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Michael Dann
(@michaeldann65) reported
from
Gislingham, England
@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Beccarooo
(@mamajasper) reported
from
Framlingham, England
@bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kit Hawkins
(@kit_hawkins) reported
@chelsearob14 @btsport Weird, my ipad worked fine. Were you able to login or seeing an error or bad quality?
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Debbie
(@MissBambi84) reported
So yet again, @btsport have not honoured what they promised. No compensation in our bank still meaning yet ANOTHER phone call needed. Why is it larger/corporate companies have the worst customer services, yet have the most money?! 🤔🤬
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natasha
(@natasha_b14) reported
So since June @btbusinesscare @BTBusiness you failed to provide me my service I paid for. Never return my calls No credits as promised for 3 lines I pay for but don’t use. No phone calls to rectify. So very bad please just sort this out!
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Leoni McGrath
(@LeoniMcGrath) reported
@BTCare please can someone explain why I am with @plusnethelp but new property purchasers have authorised you to take over my line. I still own this property and no completion date is known. HELP. Data protection and human rights
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A Guy Who Used To Make Pi
(@kierannnnnnJ) reported
@bt_uk Yeah but the best they could off was a 4G hub in an area with terrible signal and no phone line for 5 days, which my partner needs to work
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James
(@madmedicalman) reported
@bt_uk you really could learn a LOT from @SkyUK in the ways of customer service & ensuring your customers can utilise their services. Lying to customers as to why some services are unavailable & not fulfilling requests in the timescale you provided - poor service!
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tnward
(@tnward3) reported
@bt_uk appalling service from BT. Two months paid without connection and still waiting for an engineer.
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Amy Fritzle
(@amyfritzle) reported
@bt_uk Internet down in Perth (Bankfoot area), Scotland UK.
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Elisa Scalcon
(@elisascalcon) reported
@bt_uk so much for “excellent customer service”, broadband has stopped working for no apparent reason, you can’t get an engineer out until tomorrow and you’ve left me with no internet when I’m working from home during LOCKDOWN. THANKS.
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ThePremierLeagueIsCorrupt
(@NUFCcan) reported
Another day another morning wasted trying to deal with @bt_uk none existent customer services. They’ve cut my phone off so I can’t even call them to try & resolve this yet again 🙄