BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

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The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 02/08/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough and Diss.

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City Problem Type Report Time
United KingdomAttleborough E-mail
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxJamesMackay Max (@MaxJamesMackay) reported

    Absolutely appalling service from @bt_uk - Told by the engineer we’ve been misold the ultrafast broadband and can’t install. Need to start everything again can’t say when we will have WiFi again but probably weeks… ….when we work from home. In a pandemic.

  • MaxJamesMackay Max (@MaxJamesMackay) reported

    @bt_uk Yes we spoke to your sales help line. It’s out of there hands as there is no way they can get us a new box so soon but we shouldn’t be in this situation. We wouldn’t have switch led providers if we knew we knew we couldn’t have it - and now we’re stuck.

  • lesley219 Lesley (@lesley219) reported

    @bt_uk @WeAreOpenreach can you explain why you closed an ongoing complaint? Was it because we were getting too close to the bone of what you were doing? Or were your people no good? And how can you say there wasn’t a problem when you’ve dumbed down our speed?

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk I have had an email and text saying I need to return my faulty router or I’ll get charged. I did this week commencing 6th Dec. I’ve tried your web chat in the app but it wasn’t working. Can someone please help me as I don’t want to be charged

  • Mairebc 🌗🌍 MrsC 🌎🌓 (@Mairebc) reported

    @BTCare internet gone down this morning. Contacted BT. External problem might not be fixed until 29th Dec. Not good as it also means TV apps all down as well

  • zaphodikus Conrad Braam🤖 (@zaphodikus) reported

    @christovskia @OpenreachHelp @bt_uk I know what that feels like. Had a split pair on our copper here, and took ages to find, along with double termination we do on my side of the line in the house, that one made me look stupid. It's a proprietary system, hard to troubleshoot.

  • JazzFlautist Dan (@JazzFlautist) reported

    @bt_uk Had long involved call from bt security needing to make me more secure. My laptop couldn't open their help site. Said they'd fix it externally but would need to disconnect my broadband for the next 72 hours... over Christmas! ?? Really?? Looking to change supplier!

  • MaxJamesMackay Max (@MaxJamesMackay) reported

    @bt_uk Yes, we entered our postcode and was told it was available when we bought it. When it come to installation we were told we were too far away from the green box to have it, and had no option to put us on another service and would have to reorder.

  • peet74 Pete (@peet74) reported

    @bt_uk No, but I can’t do all that I need to do on a small phone screen. This is the second time in a matter of weeks that the emails have been down and it’s very frustrating!

  • BenadjalMahdi MahdiBena (@BenadjalMahdi) reported

    @bt_uk My internet is experiencing extremely high ping and is very slow, it's been like this for 2 days now?