BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/23/2026 22:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Attleborough, Eye and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • numanrox karenlissimo (@numanrox) reported

    @bt_uk utter rubbish this company is. Send engineers he tells u send disc back for 100. And they say different u carnt speak to managers. Offcome I'll leave it to u do not go with bt people. Disgusting service

  • TomHayward05 Tom (@TomHayward05) reported

    @bt_uk Nah not called yet. Summoning up the energy to listen to the upsell tbh my friend. Just fix the website! Make it a 2022 resolution

  • MrsMsMissK Mrs K (@MrsMsMissK) reported

    @bt_uk I need some help to understand whether the direct debit has been sorted. The app was not clear after I put the bank details in on whether the direct debit is active. I have sent you a DM with further details.

  • Mark_Pears Mark Pears (@Mark_Pears) reported

    @bt_uk can you tell me why you think it’s acceptable to rip pensioners off with under performing broadband, and when they challenge the poor speeds supplied - which are below your guarantee - you then try and charge them double? Not acceptable!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported

    @bt_uk I'm not sure why you need my personal information unless you're suggesting I'm the only person who can't access it? When simply looking at twitter I'd say this is an issue your end. But yes, I can.

  • byrnechris86 chris byrne (@byrnechris86) reported

    @bt_uk Unfortunately your so called 'offers' are the issue. You can't arrange a call back? Wow. What a service. How do I leave?

  • kylejam84864341 kyle james (@kylejam84864341) reported

    @bt_uk has to have some of the worst customer service managers going they claim they will call you back but never do. I have to chase up everything to get anything done and Im still nowhere because your managers can't seem to stick to their word? such poor service. @BTOpenreach1

  • numanrox karenlissimo (@numanrox) reported

    @bt_uk @ThemeParkFreak_ Engineers lie n tell u to send things back for refund don't close cases down

  • javelinsam Javelin Sam (@javelinsam) reported

    @bt_uk Yes a BT TV mini box. No problem with the main box. Code YVM102

  • numanrox karenlissimo (@numanrox) reported

    @bt_uk @byrnechris86 Loyalty there is no loyalty with bt they send a phone they don't know they sent you. And are not thankfully. Send a engineer who tells u lies, re sending a disc back that never worked ever