BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/17/2026 04:45

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Attleborough, Eye and Long Stratton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomDiss Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RagnarBelial Ragnar (blue checkmark) (@RagnarBelial) reported

    @bt_uk Thanks, but that doesn’t help. I don’t have any free sockets in the cupboard. Quite disappointing as I found a dongle for Sky+ box, which is at least 9 years old.

  • StateAverse STATE AVERSE - No to corruption. No to coercion. (@StateAverse) reported

    @bt_uk Damn, you guys just ended trolling.

  • ColinAGrainger Colin Grainger (@ColinAGrainger) reported

    @bt_uk I checked in next street as it’s 200 yards away. He gone after an hour . I phoned yesterday pm as the report line was down for a few hours to present staff with awards. A nice guy told me last night there was no record on my account of cherry pickets being needed so he would add

  • spacemonkey135 boptimus prime (@spacemonkey135) reported

    @bt_uk my internet is gone fix pls

  • ColinAGrainger Colin Grainger (@ColinAGrainger) reported

    @bt_uk . Day four. No landline . Mini hub only for wi Fi . One of us can’t work at all. The other is trying hard but the signal keeps dropping out

  • PGtwweets pam g (@PGtwweets) reported

    @defiaye @bt_uk My mum had problems with her BT broadband. They fobbed her off for a week so I went to hers with my laptop to run tests and rule out her equipment, called them, explained I'd tested everything in the home and it was at their end. They fixed it within 24hrs.

  • fargoniceholes Fargoniceholes (@fargoniceholes) reported

    @defiaye @bt_uk The key word here is "aim". I had problems at a previous house, and had to take 4 days off work over a month before it was fixed.

  • _RichieP_ Richie P (@_RichieP_) reported

    @bt_uk Turned out to be an area fault. Bit annoying to be told by a recorded message to look online for help when you can't get online.

  • xenriklive Sparks (@xenriklive) reported

    @bt_uk you are breathtakingly awful. You are very efficient at taking money, but not at actually delivering a service. I'm seeking legal advice. You can't stop blaming other suppliers for you inability to activate people's internet in a time like this.

  • DyslexicMech Nick F-D (@DyslexicMech) reported

    @bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).