BT (British Telecom)

BT (British Telecom) Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Diss come from postal codes IP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Diss, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Diss, Norfolk, England 01/31/2026 16:20

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Diss, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough E-mail
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomAttleborough Total Blackout
United KingdomDiss TV
United KingdomEye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • HazelGoesBork Hazel (Small Awoo) (@HazelGoesBork) reported

    @bt_uk It wasn’t the quantity of the messages that was the problem, it’s the fact they were completely incomprehensible and apparently had parts smashed into each other.

  • NeilJonesOnline ℵeil ℑones (@NeilJonesOnline) reported

    @bt_uk But that's a practice that the HMG Competition & Market's authority have already deemed unacceptable following a 'super-complaint' from Citizens Advice, and have already banned in the insurance market. Is BT just going to carry on regardless until they're forced not to?

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk All I am saying is that why don't you have contracts which last one year or even monthly? Having to agree to something for two years and to unknown price changes without being able to cancel is isn't fair.

  • edjlane Ed Lane (@edjlane) reported

    @bt_uk Is that the official BT position on loyal customers? To treat them worse than new customers?

  • Alice04931501 Alice (@Alice04931501) reported

    @bt_uk No still not sorted -hung up after an hour last night with no answer. My husbands been waiting on a call back from a complaint for days now.

  • andy25hill Andy Hill (@andy25hill) reported

    @bt_uk I've been without BT Broadband for 10hrs now in Sheffield. Where is the customer service in regards to updates?

  • Liz45491850 Liz (@Liz45491850) reported

    @bt_uk Geoff Hurst I’d love to stay connected but my BT broadband has been down for 30 days and counting. Bruh, help me out.

  • hairagon charles c (hairagon) (@hairagon) reported

    @dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the braodband. After several calls and confirmation of speed to mt area it turned out that fibre was not available in my area

  • ImagesSam Sam SipSam Images (@ImagesSam) reported

    @bt_uk You’re a joke of a company. I have a download speed of 4 and no home line. After 3 engineer visits now to be told the problem is outside of our property, since you have done absolutely nothing. I’ve written to my MP and the CEO of BT. Who knows it might jolt you all up.