BT (British Telecom) Outage Report in Taverham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Taverham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Taverham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Taverham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, Norwich, Wymondham and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Wi-fi | |
| Norwich |
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| Norwich |
Internet | |
| Norwich |
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| Norwich |
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| Wymondham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Taverham, England
Latest outage, problems and issue reports in Taverham and nearby locations:
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Marriner
(@topmarriner) reported
@bt_uk internet went down on Sunday morning, was told it would be fixed that night, then Monday night, then Friday night, now it's saying next Friday! 4G hub is beyond useless and 30+ mins on hold. What is going on and why no updates?
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Tom Nelthorpe
(@nelthorpe) reported
@alanburkittgray @bt_uk Yep, this seems awfully familiar. The Twitter DM support is quite good though
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Mel Atonin ❤🍄🦇
(@MushroomWonders) reported
@CiaranMckane Shite service. @bt_uk
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Bertrams Lukstins
(@BertramsL) reported
@fishplums My @bt_uk broadband has been down for 1 week now, so even if you had it, there's no guarantee it would work. My BT mobile is also down - data running at 0.43 MBPS download - can you imagine that? Failure of basic infrastructure like this is why the UK will be a ******** soon.
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GGZii
(@GGZiiSocial) reported
3 weeks with no Internet. Wonderful, they have even forgot to book the engineer. 4 phone calls, 5.5 hours total on hold. @bt_uk Honestly what is this? And customer service telling me "I can't control the weather" Unacceptable.
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Anthony Hesketh
(@AntHesketh) reported
@bt_uk Fair’s fair: BT shamed into phoning. Matter in hand. My poor mum still upset and shaken. Shame on you BT
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Joyce
(@foxtonm) reported
@bt_uk Still nearly £64 per month for broadband on that link! I’ve been a BT customer for 40 years so very disappointed that this is the best you can do.
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Jim alan
(@DrakanT0) reported
@bt_uk @mkeeton1979 Just to add onto this guy's point, in DN6 the internet has been bad for about a week, it was good this morning for about 2 hours but it's returned to being inconsistent again. I know several people affected on my street but BT say there's no known issue on their website.
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Ian Jukes
(@ianjukes) reported
@BTCare As usual, worst customer service ever. Customer service should be renamed “policy enforcement” as agents not empowered to do anything except read from a computer screen. Ugh. Glad to be rid of @bt_uk finally. Thank goodness for @jurassicfibre.
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Greg
(@GCAT1717) reported
@SkyHelpTeam Fantastic. And I’m sure SKY’s database can see what the problems are in High WYcombe and then SKY can update all their users on what’s happening, why it’s taking so long to fix, and why they aren’t helping their customers the way @bt_uk are? @SteveBakerHW