BT (British Telecom) outages and service status in Sheringham, England

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheringham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

• 
  Angela Gray (@CanaryGabriel) reported 4 minutes ago from Cromer, England

  @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

• 
  Stewie (@stewielong) reported 6 minutes ago from Briston, England

  @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

• 
  Dawn Oliver (@Felix_keeps_on) reported 13 minutes ago from Cromer, England

  @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

• 
  Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported 16 minutes ago from Mundesley, England

  @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

• 
  Stewie (@stewielong) reported 46 minutes ago from Briston, England

  @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

• 
  I, Dom Davis (@idomdavis) reported 54 minutes ago from Cromer, England

  Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian McBride (@brian_mcbride1) reported 3 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Clive MacDonald (@clivemacd) reported 4 minutes ago

  @bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.

• 
  Rocket (@UppaRocket) reported 4 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  AM (@itsmeitsmeandy) reported 8 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  JoycieB (@blairjoyce3) reported 10 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

• 
  Trevor Chenery (@Krisp06) reported 13 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Paul stagg (@Staggly) reported 15 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

• 
  David Liddle (@aboycalleddavid) reported 17 minutes ago

  @bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen

• 
  Faye Carter (@FayeLcarter) reported 17 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 18 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog