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BT (British Telecom)

BT (British Telecom) Outage Report in Frettenham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Frettenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Frettenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, and North Walsham.

CityProblem TypeReport Time
Norwich Internet 8 days ago
Norwich TV 9 days ago
Norwich Internet 12 days ago
Norwich E-mail 17 days ago
Norwich Internet 24 days ago
Norwich Internet 27 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Frettenham, England

Latest outage, problems and issue reports in Frettenham and nearby locations:

  • SharkScubaDave
    David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • scoop2far
    Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • csauverin
    Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • purts149
    Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • DWyattHupton
    David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • nick_murrell
    Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • Mark_G_Scott
    Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • T1D_Minogue19
    Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • jimmybnorwich
    james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • TheRefinery68
    The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • GeordieCanary
    Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • glenharlow88
    Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • MortyMark
    Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • CJCliffe_FCIPS
    Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • StephanieHowksx
    Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • browneyeshiny
    Shahnaz Hussain (@browneyeshiny) reported

    @bt_uk worst service ever for each of my last 3 house moves. Been on the phone 2 1/2 hours to you so far. Missed a week of work due to BT no show twice this week. Still no internet. What are you going to do about it ?

  • MartinFishHort
    Martin Fish (@MartinFishHort) reported

    @peter_mathers @bt_uk That sounds good. To speak to someone at BT takes ages. They are all friendly but don’t actually sort the problem! Very frustrating.

  • LucyGriff76
    Lucy Griffiths (@LucyGriff76) reported

    @bt_uk you don’t even have the decency to keep your appointment- what awful customer service.

  • TYKCAZ
    YT (@TYKCAZ) reported

    @bt_uk Activated until 03/03 which makes no sense as I had internet last night! I don’t understand how you can turn my service off remotely but then I need a whole new account (which I intend to cancel when @virginmedia sort their stuff out) and have to wait a week just to turn it back

  • aftabgujral
    #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • reltubmas
    Sam (@reltubmas) reported

    @bt_uk Should clarify I ran the process by texting FAULT and our landline number to 61998. It’s not fixed the issue so far so still working through it

  • nintendomad888
    Vaneet Mehta 🥀 (@nintendomad888) reported

    Someone just tried to scam my Mum calling from @SkyHelpTeam (when we have @bt_uk) saying there was faults on our line + trying to get info. She passed it to me, I clocked on + asked them to prove themselves...they told me to "**** off ************". Happy Friday I guess 😐

  • aftabgujral
    #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • ChrisBurgess6
    Chris Burgess (@ChrisBurgess6) reported

    @bt_uk Any chance of sorting out the user name on log in issue?

  • reltubmas
    Sam (@reltubmas) reported

    @bt_uk Thanks, I’m in the middle of that process now. Couple Qs: is this a known local outage or could it just be to us? Also is there a rough idea of how long this could take? It’s costing me money while ever it’s down