BT (British Telecom)

BT (British Telecom) Outage Report in Frettenham, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frettenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frettenham, Norfolk, England 03/20/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frettenham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and North Walsham.

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City Problem Type Report Time
United KingdomNorwich E-mail
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich E-mail
United KingdomNorwich Phone
United KingdomWymondham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Frettenham, England

Latest outage, problems and issue reports in Frettenham and nearby locations:

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • T1D_Minogue19 Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustNathanD Nathan (@JustNathanD) reported

    @bt_uk We just get an automated email saying there will be an update in 7 days. If it's the same tomorrow I'll cancel the order

  • HM_McShooty Howlin Mad McShooty 🐝 (@HM_McShooty) reported

    hey @bt_uk You close my complaint case with the answer "We've explained our policy" when I haven't spoken to anyone nor have I received and email explaining your policy? You rip me off and then discard my complaint as if it was nothing. How can your customer service be so bad?

  • Gooner1884 DB (@Gooner1884) reported

    @bt_uk This doesn’t work either, I’ve been through this several times. My complaint should’ve been escalated. I was told someone will get back to me

  • Charliely0n5 CHΛRLIE™ (@Charliely0n5) reported

    @bt_uk have paid for the Canelo fight twice and neither link works across any device. Been on call and chat with your team for over 2 hours today. Nothing works. No solution or refund offered despite spending - over £40 - give me a solution please!

  • TaffSinnott Sinnott (@TaffSinnott) reported

    @bt_uk Been told it should be fixed by 10/11.. also phone line has now gone down.

  • __junior10 🤝 (@__junior10) reported

    Wth is bt commentary talking about rd 9 and 10 have been clear Canelo rounds... How on earth was rd 10 even close... poor poor commentary. #CaneloPlant #btsport

  • ManuelEMoreira Manuel Moreira Musa (@ManuelEMoreira) reported

    This dude Richie from @btsport is one of the worst card scorers I’ve seen. Mate has Plant winning all rounds.

  • daniel_arter Daniel Arter (@daniel_arter) reported

    @bt_uk My internet is not working everything buffers and I’ve reset it so many times

  • Suzanne39118650 Suzanne (@Suzanne39118650) reported

    @bt_uk I finally managed to get through to one of your people, having to report a non-existant fault to your automated service. I'm old enough to remember the BT tag line, "it's good to talk," it is indeed when you finally get through to a BT operative.

  • NEASTLAD North East Lad ➐ (@NEASTLAD) reported

    Considering the amount of knowledge and experience in the studio. The BT sport punditry is so awkward and poor. #CaneloPlant #btsport