BT (British Telecom) Outage Report in Frettenham, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frettenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frettenham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: North Walsham, Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 North Walsham |
Internet | |
| Norwich |
Phone | |
| North Walsham |
Internet | |
| Wymondham |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Frettenham, England
Latest outage, problems and issue reports in Frettenham and nearby locations:
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Skye | #KylieDisco OUT NOW!!
(@T1D_Minogue19) reported
from
Mundesley, England
@bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris O'Neill
(@chris_oneill94) reported
If I am REGULARLY without service with @virginmedia can I cancel internet without a fee and move to @bt_uk or is their a cancellation? Honestly this is ridiculous at this point
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Maddy Ibbett
(@madsibbett) reported
@bt_uk third time in this year broadband is faulty and again impossible to speak to someone in person. Please can you provide a phone number that puts you through to a human. Fix options a long way away and not possible with work
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PJMosely
(@PhillipJMosely) reported
@bt_uk Yes they have after “hours” on the phone and then they charged me £40 it’s an insult. @bt_uk got it wrong I’m disabled recovering from cancer I’ve no window on the world other this mobile my life is shut down! I’ve got to wait till 27 Oct! And I told you Oct 3 it was happening !
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George Dunn
(@GCDHK) reported
@bt_uk We have no internet .. your help desk has no idea what is going on. We have been told that you don’t work weekends. We’ve been sent a mini hub which won’t arrive because Royal Mail are striking and Open-reach don’t work weekends …. Genius. Well done. What on earth are you?
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Rt Hon 'H' 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@bt_uk or @WeAreOpenreach Just letting you know that there's a significant volume f water flowing up & out through the base of your location cabinet on #LynedochPlace G3, where you've been trying to pull in new fibre. This old 1930's GPO network has a notorious failure issue if >
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fatlazycat
(@fatlazycat) reported
I hate @MLBTV. Post season blackout now in the the uk and f@cling game isn’t even on @btsport profits before customers.
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Teenybeanie
(@teeny_beanie911) reported
@bt_uk Is that a joke? Existing customer being charged £48.99 a month for internet only 🤬
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George Dunn
(@GCDHK) reported
@bt_uk you are a joke. We have no internet .. your help desk has no idea what is going on. We have been told that someone will call in Mi day…. And they’ve sent us a mini hub which may not arrive because Riyal nail@may be striking. Genius. Well done. What on earth are you?
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Naaaathaaaaaannn
(@NatiniNatini) reported
@bt_uk Oh I was under the impression that if it was down for more than three hours, you qualified
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Naaaathaaaaaannn
(@NatiniNatini) reported
@bt_uk Thanks, but this says for late/missed appointments. Does the same apply for when a connection is down for an extended period of time?