BT (British Telecom) Outage Report in Frettenham, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frettenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frettenham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: North Walsham, Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 North Walsham |
Internet | |
| Norwich |
Phone | |
| North Walsham |
Internet | |
| Wymondham |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frettenham, England
Latest outage, problems and issue reports in Frettenham and nearby locations:
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Skye | #KylieDisco OUT NOW!!
(@T1D_Minogue19) reported
from
Mundesley, England
@bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paolo Poodle
(@PaoloPoodle) reported
@newsboy23 Tried virgin and ditched them very quickly. With @bt_uk and no land line, was no problem
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Marko Crossley
(@DjMarkoAfro) reported
@bt_uk are so bad. We have to call them out every 4 months. After waiting for an engineer. He came in and explained to me. “Your connection is rubbish” I know mate. That’s why I called you.
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Nikki
(@little_beee) reported
Looking at renewing our FTTP with @bt_uk but they 'can't' match the offer to new customers so looks like they will be losing a customer and we will head to @SkyUK such a shame as we wanted to stay with BT
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Isma HASS
(@Ismahass1970) reported
@bt_uk @Ofcom today i found out bt when a customer what to leave you hold on ransom? I am not in a contract, and do you treat them to destroy credit history? this is what I got from BT
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⚔️ Si ⚔️
(@syski36) reported
@bt_uk So will I need the faults team to contact me if it’s just the Brett removed it, if not can you cancel or do I just after wait for the all? TIA
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El Presidente
(@elldivino) reported
@bt_uk Hi Sharon, have sent DM as well but unfortunately the engineer couldn’t fix the problem. Open reach OP coming out Wednesday 12 April. I’ve had no internet for 2 days already and got to wait another week to hopefully get this sorted. Am I going to compensated for this at all?
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maroon tune
(@maroontune) reported
@bt_uk Hi, is there a problem with the email system your staff use? Someone was told by a number of staff members of yours (at various times), that they would be sent an email regarding a cancellation, but no email was received from your staff members?
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Michael Tarrant
(@xrmike) reported
@bt_uk its a really bad customer experience to see on only my 6th bill with yourselves I'm paying £17 more than new customers and I'm locked in to pay that much more per month. Loyalty isn't once every 18 months when you want me to sign up again. Which I don't think I will be.
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Luis Carreras
(@LuisCar08758995) reported
@alickie66 @WeAreOpenreach @bt_uk I am in similar situation…level 2 escalation…I have DM OPENREACH but same responses to try to keep me quiet…raise the issues with your provider…I have many times but NO-REACH is not escalating or doing anything about it…
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Thomas Lister
(@ThomasLister01) reported
@bt_uk why do you contradict yourselves trying to get technical help and so far 3 people told me 3 different things none of which can actually help me with what I have been told is a simple change?