BT (British Telecom)

BT (British Telecom) Outage Report in Frettenham, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frettenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frettenham, Norfolk, England 02/21/2026 16:55

February 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frettenham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: North Walsham, Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Walsham Internet
United KingdomNorwich E-mail
United KingdomNorwich TV
United KingdomNorth Walsham Internet
United KingdomNorth Walsham Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frettenham, England

Latest outage, problems and issue reports in Frettenham and nearby locations:

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AliIndge Alison indge (@AliIndge) reported

    @bt_uk All silent no one spoke - just put the phone down

  • CCriadoPerez Caroline Criado Perez (@CCriadoPerez) reported

    @bt_uk Thanks for replying, Dee. We have the latest update. What we want is someone who doesn’t just say “sorry, nothing to do with us!!” as openreach delay installation for yet another week. There seems to be zero accountability. I’ve never experienced anything like it

  • swinton1943 Warren Mottram (@swinton1943) reported

    @bt_uk Is this in support of Lee Rigby.

  • sonic_simon Simon Andrews (@sonic_simon) reported

    @bt_uk I’ve sent a DM with the information. The bits I will share here are that the box is on a wired connection, it has been restarted, and the software is up to date as of 12/6/21 - only since this have the problems occurred

  • ItsTylaWithAnA Tyla (@ItsTylaWithAnA) reported

    @excoundrel @bt_uk @OpenreachHelp Honestly if you are having openreach issues might be worth looking into switching to virgin media (even though I hate their customer service) because of no service you'll be entitled to early termination, unfortunatly every UK supplier bar virgin uses openreach I believe

  • AntsVayne Ants (@AntsVayne) reported

    @excoundrel @bt_uk @OpenreachHelp Is this to have FTTP installed? Must be an underground feed if it's causing this much trouble.

  • greenyenergy Green (@greenyenergy) reported

    @bt_uk Leftie nonsense, blocked! Glad I've never given BT a penny.

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @bt_uk My aunt called on my nans behalf. Last night they said a team leader would call between 8-10 today. Aunt called at 8 this morning and apparently that’s still the case but still no call at 9:45. If my Nan falls whilst her alarm is down BT are liable as far as I’m concerned

  • Scottybluecfc SheildingSocialist Scotty #IStandWithJeremyCorbyn (@Scottybluecfc) reported

    @bt_uk Well done on passing the Buck Lesley, I will just raise this with @Ofcom as your company has failed yet again to do something and I have this on my DSAR and your agent has not done what was part of a complaint resolution as they advised they would

  • 47manora47 Pmf2015 (@47manora47) reported

    @bt_uk It was finally fixed on 9 June. Very poor service.