BT (British Telecom)

BT (British Telecom) Outage Report in Frettenham, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frettenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frettenham, Norfolk, England 01/24/2025 05:20

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Frettenham, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, North Walsham and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frettenham, England

Latest outage, problems and issue reports in Frettenham and nearby locations:

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • T1D_Minogue19 Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauren_Tanner_ Lauren Tanner (@Lauren_Tanner_) reported

    @bt_uk Booked in advance so they should be kept. We will now be without internet for a month due to your incompetence and cowboy @Openreach engineers how do I file a complaint as you clearly think this is acceptable, which is isn’t.

  • supernautynew james davies (@supernautynew) reported

    Yes woke up to the best news ever @btsport is for sale, it is because of them launching a sports channel and going against @SkySports that has pushed the price of the subscription up and making it expensive. Close it down or sell it to @ITV and then watching sport will be cheaper

  • thehoff102 Stephen Hoffman (Ironically) (@thehoff102) reported

    @charlotteahenry @BTCare I've got the same problem.

  • niceguyrichy niceguyrichy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@niceguyrichy) reported

    @f1broadcasting @btsport ah crap, it’s all gonna get more expensive isn’t it 😐

  • NerdShredz NerdShredz (@NerdShredz) reported

    @bt_uk Internet has been up and down all day. Every time I reply to a response on Twitter we get a "issues in your area" So I'm good thanks 👍

  • jelliott636 Jane Elliot (@jelliott636) reported

    Biggest rip off ever!! Overcharged, refunds not given. Internet rubbish, replacement equipment ... faulty. Hours on the phone these last few weeks. And now, refund done but TV package cancelled! Just bloody arrghhh 😡😡😡 1st class incompetant service provider! @bt_uk

  • ChefMonkeyGames Chef Monkey (@ChefMonkeyGames) reported

    @bt_uk any idea what's going on with the outages? Been down for a while now.

  • KeepitdarkIan Captain Pugwash (@KeepitdarkIan) reported

    @GaryLineker @btsport Far too much testing going on. End the testing, end the furlough, and covid would go away, if the govt/SAGE allowed it to. Why are healthy people being tested still? Would you go to a hospital to check for a broken leg if you could walk ok? Big bucks is driving this.

  • pearson_steven Steve Pearson (@pearson_steven) reported

    Bonkers @bt_uk, @BTGroup BT email expired so tried to have it reactivated. Can’t get the email address back even though I still use that BT email to login to MyBT! Most bizarre support call I’ve ever made! I think you are creating barriers to destroy the potential of tomorrow!

  • AmyTeamLH Amy (@AmyTeamLH) reported

    Didn’t have the best nights sleep last night. The internet and phone signal mysteriously went down for the 3rd night running at around 1.15am so I had to get up and restart the bloody hub. Not good enough @bt_uk @EE 😕