BT (British Telecom) Outage Report in Frettenham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frettenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frettenham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Wymondham |
||
| North Walsham |
Internet | |
| Norwich |
Phone | |
| North Walsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frettenham, England
Latest outage, problems and issue reports in Frettenham and nearby locations:
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Skye | #KylieDisco OUT NOW!!
(@T1D_Minogue19) reported
from
Mundesley, England
@bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Outlet
(@ramblingnonsen) reported
@btsport Great goal, but I hope everyone is ready for Haaland to be the new VVD. The game is so poor and lacking personality nowadays that anyone good is touted as the best ever. Yawn 🥱
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Mickey Boy
(@MJD56) reported
@btsport I thought I was watching a UCL round up. Only seem to be taking about potential England lineups. Not all viewers are English. Poor poor show.
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Sarcastix The Gall 🇺🇦💙SLAVA UKRAINI
(@FoxResurrected) reported
@bt_uk Ok thanks. Why do I have to ask to be shown this though? Surely good customer care means *you* inform *us*, and save us money where you can? Particularly in the current climate? It’s all a bit ‘don’t ask, don’t tell’…
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Mark Bell
(@markbelllondon) reported
@bt_uk Rita you have not answered my question. I am a Isle of Man @sure customers. Uk numbers cannot call mY Isle of Man mobile number the prefix 07624. @sure Isle of Man are claiming this is a BT fault due to network capacity between the BT network and IOM network. Is this correct ?
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Liz
(@Lizooo22) reported
@bt_uk The incompetence of your teams have led to my details being incorrectly referred on to a debt collector. 4 failed calls to customer service being told lies and hours wasted, we are still waiting for a call from your "Values" team
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Laskov, Ivan
(@ivanlaskov) reported
Definition of rip off: same broadband package, same speeds, same fibre infrastructure, same level of support, very similar equipment. Price difference? @VodafoneUK is £19 cheaper than @BT_uk. Not £9, NINETEEN! Absolutely disgraceful of BT.
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Mark Bell
(@markbelllondon) reported
@bt_uk please help….my Isle of Man based mobile provider @SureIOM claim Bt has a transmission fault in the UK severely impacting capacity between Sure’s network and BT’s. Can you confirm this is correct and when will this be fixed?
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NJC1988
(@NJC1988) reported
@bt_uk hi, I’m having broadband issues and I’d like to speak to someone please.
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L J
(@bigbud01uk) reported
@mattPGAbyrne @btsport My thoughts exactly! In respect of a team performance City was poor tonight but stole a result wonder what the fall out will be 🙄
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Mark Bell
(@markbelllondon) reported
@bt_uk Rita this is a whole lot more complex I am based in the Isle of Man and a local mobile network @SureIOM are claiming the above based on UK numbers being unable to call to ouR 07624 mobile prefix. They claim this is a BT issue and it is being look at. Can you confirm this???