BT (British Telecom) Outage Report in Frettenham, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frettenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frettenham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, North Walsham and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| North Walsham |
Internet | |
| Wymondham |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Frettenham, England
Latest outage, problems and issue reports in Frettenham and nearby locations:
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Skye | #KylieDisco OUT NOW!!
(@T1D_Minogue19) reported
from
Mundesley, England
@bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Hawksworth
(@essentialimages) reported
@bt_uk Need help with this Wi-Fi as it came back on briefly now off again! I have private messaged you @bt_uk
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Jan hubbard
(@Janhubb10855671) reported
@bt_uk omg what an absolutely rubbish company for customer service. Placed an order in July and still not what I asked for. Engineer booked yesterday, stayed in for 2 hours but did not arrive. Tried to call but in a queue for over an hour. Shocking service no one cares.
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Richard Mack
(@Ritzmack) reported
@bt_uk Hi, we are getting at best 3mbps but are paying for an upgraded service. Engineer called multiple times and doesn't look like we will get any better until we get fill fibre. Can we get a refund?
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Wimborne Mason
(@wimbornemason) reported
@MickRaine6 @bt_uk Well that I’m afraid is BT, which is why I’m with Virgin. Not the cheapest by a long way but I’ve never had any real problems with them.
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AP
(@Penfold4Alex) reported
@btsport get Jenas off commentary prick dose the 1show ffs he’s football opinion is ******* invalid! I’m sitting here watching your paid subscription in ******* Mute it’s that bad! Sort it out! P.S keown is a ******* ugly monster aswell get him off my screen can’t even enjoy HT!
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John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist
(@johnellison) reported
@bt_uk My electric went off yesterday morning, wanted to go online for emergency help. My EE phone failed to access the internet?
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Sam Dixon
(@SamDixon93) reported
@bt_uk 100% leaving BT. Terrible company. Goes to show how crap their service is when all the engineers are busy for weeks on end! Supply a decent product and you wouldn’t be so in demand! 🤬🤬🤬🤬🤬
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John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist
(@johnellison) reported
@EE @bt_uk making a big song and dance about uninterrupted Wi-Fi using EE, yesterday I experienced a power cut and when I tried to get emergency help via my EE mobile, it wouldn't connect to internet, who's fault is it, BT say it's you guys?
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Karen Brennan
(@aunty911) reported
@bt_uk Sharon believe me i am really sorry you cannot help! Not what i wanted at all, but BT and Openreach have caused the problem. 😶
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helloworld
(@answermethis7) reported
@bt_uk good morning, the internet is down and My BT app says BT is aware and is trying to fix the problem. I’m on BT Halo package with a mini hub, could you please turn it on so I can continue to get wifi coverage? Thank you