1. Home
  2. Companies
  3. BT (British Telecom)
  4. Frettenham, England
BT (British Telecom)

BT (British Telecom) Outage Report in Frettenham, Norfolk, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Frettenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Frettenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, and North Walsham.

CityProblem TypeReport Time
Norwich Phone 15 hours ago
Norwich E-mail 2 days ago
Norwich Internet 11 days ago
Norwich TV 13 days ago
Norwich Internet 16 days ago
Norwich E-mail 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frettenham, England

Latest outage, problems and issue reports in Frettenham and nearby locations:

  • stewielong
    Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • GeordieCanary
    Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.

  • purts149
    Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • seanmkent
    Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • jimmybnorwich
    james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • rolledchef
    rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • MortyMark
    Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • T1D_Minogue19
    Skye | #KylieDisco OUT NOW!! (@T1D_Minogue19) reported from Mundesley, England

    @bt_uk Hi, been using my data all day, I have someone coming tomorrow to find out the problem as it might be a wiring issue.

  • Mark_G_Scott
    Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • timjamesharris
    Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • SharkScubaDave
    David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • scoop2far
    Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • CJCliffe_FCIPS
    Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • GeordieCanary
    Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • TheRefinery68
    The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • vineet_shah_007
    Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deancousin
    Dean Cousin (@deancousin) reported

    @holland_barrett brilliant customer service!!! Really impressed!! If only @bt_uk @btsport could do the same!

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @bt_uk Don’t worry about it thanks new phone ordered with a new supplier just feel really unwanted as a customer

  • Faizal_Ch217
    Faizal (@Faizal_Ch217) reported

    @bt_uk on the my offers page for bt account I can’t see any code for buying ps5. Can you please help

  • DaddyMightyZim
    MightyZim (@DaddyMightyZim) reported

    @bt_uk hey I have call protect but I just got a call from a number previously blocked number ! I think it’s going to be easier for me to cancel my line than put up with the number of scam callers

  • FutSocSteve
    Steve Stuart - Vric Consulting (@FutSocSteve) reported

    Don’t worry @bt_uk just the two and a half hours on the phone this morning trying to rectify the issue caused by your solution after 59 minutes on the phone yesterday on the items stemming from a botched house move on 6th November.

  • saffronallanah
    Saffron (@saffronallanah) reported

    Hi @bt_uk I’ve spent an hour trying to get through to customer service (still no luck) Why are applications still being submitted if engineers cannot come until March? Waiting 4 months to be connected after original application is absolutely shocking.

  • HairyAngus
    Hairy Angus (@HairyAngus) reported

    @bt_uk My TV won't connect to your service, I need an engineer, my youngest son who has a degree in artificial intelligence and robotics couldn't even get it to work

  • san__usm
    🌺 (@san__usm) reported

    @bt_uk It was a billing query from a sky customer who purchased a bt sport event, but I've been unable to contact on the number provided so I can transfer the customer over

  • kevgillies82
    Kev (@kevgillies82) reported

    @btsport worst customer service ever experienced. 7 days straight on the phone, over 9 hours of calls and still no one can update my viewing card number

  • JensHarris
    Jens Harris (@JensHarris) reported

    Good job @bt_uk Had BT Broadband. Upgraded. Line disconnected with no explanation. Engineer will call...no call. 2 days currently without service and no timeframe of completion. This is 2 star worthy on trustpilot. 👏👏👏