BT (British Telecom) Outage Report in Northwold, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northwold, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Northwold, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Downham Market, Thetford and West Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone | |
| West Dereham |
Internet | |
| Swaffham |
Wi-fi | |
| Brandon |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Northwold, England
Latest outage, problems and issue reports in Northwold and nearby locations:
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Brown Journalist
(@Helen_R_Brown) reported
Since @bt_uk just DMed to tell me that there is an ongoing “major service outage in your area” why does their service status checker not reflect this?
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Neil 🏴
(@HomelessVets24) reported
Have been downloading MW2 all day and still have 4 hours to go... my @bt_uk internet is so slow I'm using my mini mobile wifi router.... I think it's time for a change....
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Roland Seddon
(@seddonr) reported
@bt_uk How about stopping fleecing my terminally ill parents that you've been doing for 3 years. NOw it's taken me over a month to try to get a resolution but your useless customer service team do nothing and say they've called me when they haven't. COMPLETE JOKE> Don't trust BT
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MrsGrace🗿🤦🏻♀️七七 🌹
(@redheadlass1402) reported
@bt_uk The point is it didn’t need an aerial but the engineer was wrong and had obv not had the correct training or info. Pretty bad really.
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The_Asthmatic_Strong_Man
(@Shawlands_Lee) reported
@bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!
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Barry B.
(@basherdrummer) reported
@bt_uk They are indeed but Down Detector says there are BT issues so I just wondered if it could be server issues rather than us?
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Roland Seddon
(@seddonr) reported
@bt_uk Check your bills to make sure this bunch of sharks don't fleece you like they've been doing to my terminally ill pensioner parents for 3 years!!!!!! Now they don't help to resolve it either!!!!
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Ruth...Running on Empty
(@BroughtToBook) reported
@bt_uk Yes, service came back up early afternoon.
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Bob
(@23dmc23) reported
@bt_uk My elderly parents have been without their home phone for over 2 weeks, fault logged with @bt_uk but no feedback received. Resolution date keeps getting pushed back, currently 30.11.22. Hardly keeping the elderly connected!
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Beth | aloto era 🍑🥧
(@instanaspired) reported
@bt_uk joined BT 24 oct when moved into new flat. Fault with ONT box. Had 6 appointments engineers haven’t shown up for & 3 that have been cancelled because my service is “fixed” even though nobody has been near my flat to change the ONT box. Ridiculous and frustrating service 😠