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BT (British Telecom)

BT (British Telecom) Outage Report in Northwold, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Northwold, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Northwold, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford, and Brandon.

CityProblem TypeReport Time
Thetford Internet 1 month ago
Brandon Phone 2 months ago
Thetford Phone 3 months ago
Downham Market Internet 4 months ago
Downham Market Internet 4 months ago
Thetford Phone 5 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Northwold, England

Latest outage, problems and issue reports in Northwold and nearby locations:

  • danzell33
    Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • Miketango35
    MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • LauKParker
    Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • danzell33
    Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • NicDaykin
    Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • IChewPorridge
    iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • IChewPorridge
    Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • danzell33
    Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • Markt_87
    Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • NeilMegaGroves
    Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • kateloudavies
    Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • SimonDaykin
    Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • DoeGrass
    Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • tigwalker83
    Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • asparrow7172
    Andy Sparrow (@asparrow7172) reported

    @BBCSport @_SkysportsF @btsport - just be aware please that unless you actually support Liverpool 90% of the English football watching public want them to get absolutely thumped. So cut out the jingoistic claptrap. Ps. #mcfc actually won the Premier League this year not #LFC

  • BobbyDazzler96
    Jurgen Is A Red (@BobbyDazzler96) reported

    Oh Manchester is full of ****. 🎶🎶 #BTSport.

  • DawsonSdws74
    Steven Dawson (@DawsonSdws74) reported

    @bt_uk That took some replying but would expect nothing less from BT and the issue is still not sorted despite promises a temporary line would be fitted yesterday. Hard to do when they have not been out. I'm raising the matter through the ombudsman as I'm sick of false promises

  • stayinnorfolk
    kerrywalpole (@stayinnorfolk) reported

    @bt_uk No broadband, kids at home for half term, we're at home, you say you will fix it by the 6th June, that's over a week...What's happening? On hold for over 30 mins now trying to get hold of you on the phone!!!

  • liamfjournalist
    Liam Fitz 🇺🇦 (@liamfjournalist) reported

    Terrible that @btsport won’t put the match on free to air tv and instead we’ve got to watch it via YouTube with a 1 min delay. What a joke of a company @btsportfootball @btsport! #ucl #UCLfinal

  • Wild_Weasel_109
    Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wild_Weasel_109) reported

    @btsport still seeing voice sync issues with Xbox app. All OK on iOS app!

  • Wild_Weasel_109
    Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wild_Weasel_109) reported

    @btsport watching live stream via Xbox series X app and voices are out of sync with picture. Anyone seeing this issue, all other apps are OK?

  • AjibadeTayo
    Tayo Ajibade (@AjibadeTayo) reported

    @tinamreynolds @bt_uk Hi Tina, contact your bank and say you want to cancel the direct debit because the company will not respond to your request and which dbs you want refunded. The company and the bank have to follow the direct debit code.

  • LyndaTLive
    LyndaLive (she/her) (@LyndaTLive) reported

    Dear Lord please let the @btsport @YouTube stream hold up… can’t help but think it should be on main stream channels today. #UCLfinal

  • TeriTerryWrites
    Teri Terry (@TeriTerryWrites) reported

    @bt_uk Hi, is there a problem with your website? need to get into previous bills and when I try it takes me back to a help page