BT (British Telecom) Outage Report in Northwold, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northwold, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Northwold, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Downham Market, Thetford and West Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Downham Market |
Internet | |
| Downham Market |
Internet | |
| Thetford |
Phone | |
| West Dereham |
Internet | |
| Swaffham |
Wi-fi | |
| Brandon |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Northwold, England
Latest outage, problems and issue reports in Northwold and nearby locations:
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Lamberti
(@ItsRobLamberti) reported
@bt_uk Shocking customer service contact me asap
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Archy
(@wulfrum74) reported
@bt_uk disgraceful service! Phone off since 18/08 with estimated return of service 06/09. Working from home no petty refund will compensate for the potential loss of business.
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Joe M
(@afroking_jonty) reported
@bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.
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BMD
(@danyoung10) reported
@bt_uk I’ve tried 3 times now for 20 minutes a go to upgrade my package with you and the line just hangs up on me after 20 mins of waiting. I’ll go elsewhere now thanks! Shocking service for such a large company!
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Colin Merritt
(@Merrittable) reported
@bt_uk I have been on hold to you for 15 minutes having to listen to awful nightclub music. How do I get through to you? I am not a happy customer right now!!
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Georgie
(@Jomarnigeorgio) reported
@bt_uk Hello I ordered a new phone - the wrong phone has been sent and it’s broken EE are blaming BT for the mess up and quite frankly all I want is the phone I ordered and god it to work please help I can’t get through on the 0800 number
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Chris Barratt
(@flyingyardarm) reported
@bt_uk what is happening broadband is getting slower, prices going up, a package sold that you can not service and Sky offering at £30 per month cheaper. Fibre installed but no one knows when it will be available... a poor customer offering
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Archy
(@wulfrum74) reported
@bt_uk Thank you I have already been compensated recently for a similar outage a few weeks ago. Roll on end of contract so I can get a more reliable service
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Toni Wilson
(@tonimilw) reported
@bt_uk we’re in the middle of switching mobiles to EE. How much of a pain would it be to cancel and switch back
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Jill Crooks
(@Jill66024) reported
@bt_uk I seem totally unable to raise a complaint or get heard by your organisation - support lines don't support and no email address. Resorting to writing an actual letter to communicate with you! please can you confirm who I address it to?