BT (British Telecom) Outage Report in Northwold, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northwold, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Northwold, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and West Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| West Dereham |
Internet | |
| Swaffham |
Wi-fi | |
| Brandon |
Phone | |
| Swaffham |
Internet | |
| Thetford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Northwold, England
Latest outage, problems and issue reports in Northwold and nearby locations:
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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christie leigh Smith
(@christieleighSm) reported
@bt_uk Mine is having issues as well, slow it is, people fix this issue
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𝕋𝕙𝕖 𝔹𝕚𝕘 𝕃𝕒𝕕𝕕𝕖𝕣 ℙ𝕙𝕠𝕥𝕠𝕘𝕣𝕒𝕡𝕙𝕖𝕣
(@bigladderdrone) reported
@bt_uk so here I am on the phone for 2 hours as I’ve discovered I’m paying for a cloud phone service that I told you I didn’t want and haven’t used once. Requests to have it removed and pay for broadband only are being stonewalled. Please contact me urgently
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Elaine Tara Jennings
(@ElaineTaraJenn2) reported
@bt_uk I'm allegedly switching to VOIP tomorrow (not my choice). To add insult to injury just had a text implying my existing btoadlband will be affected for the day. This is the 1st time that this has been mentioned, also no phone service when no power - a backwards step IMO
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Roland Bullivant
(@rolandbullivant) reported
Appalling service by @bt_uk. I pay hundreds of pounds per year to you can cannot get to speak to anyone. Been on hold for over 27 minutes. Why not hire some more staff?
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Rob
(@robhodgeslivec1) reported
@bt_uk I’ve found BT shocking to be fair, WiFi has never been so bad. Ps5 in my front room less than 2 meters away from hub and playing fifa or anything that needs a stable connect and I’m lagging so bad it’s unplayable. BT help is very poor, I’ve done it so many times!
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Miriam Davies-Cole
(@LaBelleEpoqGlas) reported
@bt_uk Would you be able to tell me if the phone lines are down in LA26BX please? Trying to check on eldery parents, phone engaged since Sat.
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Guy Rendell
(@HeftyToe) reported
@bt_uk My father's BT broadband and landline telephone are not working. He lives at post code SN10 5JR. Is this a general problem in the area?
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Dr Wendy Dossett
(@WEDossett) reported
Can’t get through on phone nor find a way online to report broken wires and phone lines down down in my neighbourhood @bt_uk what do you suggest? #stormfranklin
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Doop
(@FMDoop) reported
@Reece2113 @SkyUK @bt_uk It’s not working yet. Hold on.
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Danny Fong
(@DannyFong87x) reported
@bt_uk Continue from my above message is it possible to get my Internet fix by Monday the latest if not I demand compensation for the lost of Internet for 5 days since I was told BT will send a engineer by Wednesday to fix it.