BT (British Telecom)

BT (British Telecom) Outage Report in Mildenhall, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mildenhall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mildenhall, Suffolk, England 12/04/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mildenhall, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Thetford and Ely.

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City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Wi-fi
United KingdomThetford Phone
United KingdomBury St Edmunds Wi-fi
United KingdomEly Internet
United KingdomBury St Edmunds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Mildenhall, England

Latest outage, problems and issue reports in Mildenhall and nearby locations:

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • Cameraman_Tye Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Burnside_5 Burnside (@Burnside_5) reported

    @paullewismoney @bt_uk Each time I renew my BT Broadband, the price goes up but the guaranteed minimum speed goes down, dropped by 30% in 4 years, whilst the price to me has increased by 15%, and that’s with negotiating a discount.

  • Simstersnose Simon the Smith 3.5% (@Simstersnose) reported

    @paullewismoney @bt_uk The issue I have is that all overseas calls show on the caller display as “out of area”. Nothing they can do about it. So overseas fake calls can’t be distinguished from the good. Call protect blocks all international calls unless you put the ones you want on the allowed list.

  • DaveSThompson David Thompson (@DaveSThompson) reported

    @paullewismoney @bt_uk Also, you can't use Digital Voice during a power cut either. "Use a mobile phone if that happens", they say... Fine unless you live in the wilds and have no signal.

  • Julford57 Julian Ford (@Julford57) reported

    @PhilipRadbourne @paullewismoney @bt_uk Customer service standards can vary a lot. I must admit I do have some sympathy with the customer services staff over this as their hands are tied and they cannot offer what the customer wants.

  • AnneWareham Anne Wareham (@AnneWareham) reported

    @mm0jxi @paullewismoney @bt_uk And no emergency calls for those of us with no mobile signal.

  • FionnMcArthur Fionn McArthur (@FionnMcArthur) reported

    @paullewismoney @mm0jxi @bt_uk I took up the offer, now curse for them every time I pick up my phone, dial the number and get the ‘Local numbers are no longer supported on……’ message. Cancel, redialling with the additional 5 digits.

  • Dmartinog88 Dmartino88 (@Dmartinog88) reported

    @bt_uk @Darrensailes I was not advised of this and I'm a new customer, 10% is a utterly disgrace

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported

    @bt_uk Well, finally an operative who seems to care. I have been promised a call back from him personally on Monday, to hopefully put an end to this appalling lack of customer care. Let’s wait and see, I’m not holding my breath….

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @bt_uk I did and it didn't work, looked at other deals,not particularly impressed. Shall wait to @WeAreOpenreach fix the repair, if they ever do but Alncon are now looking good for the future

  • taperoo2k taperoo2k (@taperoo2k) reported

    @paullewismoney @bt_uk Given the copper network will be switched off at some point this decade, you'll either have to switch to digital voice or have no landline telephone.