BT (British Telecom)

BT (British Telecom) Outage Report in Mildenhall, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mildenhall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mildenhall, Suffolk, England 01/25/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mildenhall, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Thetford and Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomThetford Phone
United KingdomBury St Edmunds Phone
United KingdomNewmarket Wi-fi
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Mildenhall, England

Latest outage, problems and issue reports in Mildenhall and nearby locations:

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mazio1994 Mario (@Mazio1994) reported

    @bt_uk It’s working ok today. Not sure what happened but a lot of my friends who were also BT customers had issues. Any update as to what happened?

  • Joseph344760222 Failure (@Joseph344760222) reported

    @therealnickhope @virginmedia @bt_uk i get that **** too when my wifi turns off

  • jly72 jly (@jly72) reported

    @bt_uk shocking service to my elderly mother. Broadband speed appalling 2-6m/s. Told contact out Nov 21 so she arranged to swap. Now told it's 2022 and has to pay £271. U have not honoured contract width why should she pay when told it was 1/11/21?

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported

    @bt_uk yes i saw but it wasn't very helpful, i'm not a BT broadband customer and don't have a BT account. I just need to know where to download the device configuration tool in question.

  • MigryM migry_main (@MigryM) reported

    @bt_uk "how to move to one of our new flexible TV packages" ARE YOU TAKING THE P-SS? You are telling customers that they will move to a NEW 2 year/24 month contract/ tie-in. So FLEXIBLE my ARSE. What a SH-TE way to treat customers.

  • MonkassaMonkey Monkassa Monkey (@MonkassaMonkey) reported

    @bt_uk Hi, as a new customer how long would I have to wait for broadband if my home isn't currently supplied by anyone?

  • LouWhit15 Fibro brain-money is more important than life (@LouWhit15) reported

    @bt_uk Having issues in Shrewsbury connection keeps dropping out 3 days now modem restarted, can you help?

  • Hassanthedon11 Hassan (@Hassanthedon11) reported

    @bt_uk You know, it might actually have just been my phone that caused the delays I have faced. I appreciate that you chased up the issue.

  • kryton999 jonathan gordon (@kryton999) reported

    @bt_uk how can a bill take from the 8th to the 18th to arrive?????supposed to be paid by 19th.very poor sevice had to run round like a maniac to get to bank before closing.can't even complain online without logging in which i can't do!!!

  • kafwinb Kath Bignall (@kafwinb) reported

    @bt_uk have an issue with landline, trying to get it checked for a fault. Tried texting number and message not delivered, Chat function constantly busy. Ironic that I am unable to contact a communications company for help!