BT (British Telecom) Outage Report in Burwell, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Ely |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Mepal |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Burnside
(@Burnside_5) reported
@paullewismoney @bt_uk Each time I renew my BT Broadband, the price goes up but the guaranteed minimum speed goes down, dropped by 30% in 4 years, whilst the price to me has increased by 15%, and that’s with negotiating a discount.
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Simon the Smith 3.5%
(@Simstersnose) reported
@paullewismoney @bt_uk The issue I have is that all overseas calls show on the caller display as “out of area”. Nothing they can do about it. So overseas fake calls can’t be distinguished from the good. Call protect blocks all international calls unless you put the ones you want on the allowed list.
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David Thompson
(@DaveSThompson) reported
@paullewismoney @bt_uk Also, you can't use Digital Voice during a power cut either. "Use a mobile phone if that happens", they say... Fine unless you live in the wilds and have no signal.
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Julian Ford
(@Julford57) reported
@PhilipRadbourne @paullewismoney @bt_uk Customer service standards can vary a lot. I must admit I do have some sympathy with the customer services staff over this as their hands are tied and they cannot offer what the customer wants.
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Anne Wareham
(@AnneWareham) reported
@mm0jxi @paullewismoney @bt_uk And no emergency calls for those of us with no mobile signal.
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Fionn McArthur
(@FionnMcArthur) reported
@paullewismoney @mm0jxi @bt_uk I took up the offer, now curse for them every time I pick up my phone, dial the number and get the ‘Local numbers are no longer supported on……’ message. Cancel, redialling with the additional 5 digits.
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Dmartino88
(@Dmartinog88) reported
@bt_uk @Darrensailes I was not advised of this and I'm a new customer, 10% is a utterly disgrace
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George and Karen Bowles
(@BowlesAnd) reported
@bt_uk Well, finally an operative who seems to care. I have been promised a call back from him personally on Monday, to hopefully put an end to this appalling lack of customer care. Let’s wait and see, I’m not holding my breath….
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Paul Green.
(@PaulGreenTPB) reported
@bt_uk I did and it didn't work, looked at other deals,not particularly impressed. Shall wait to @WeAreOpenreach fix the repair, if they ever do but Alncon are now looking good for the future
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taperoo2k
(@taperoo2k) reported
@paullewismoney @bt_uk Given the copper network will be switched off at some point this decade, you'll either have to switch to digital voice or have no landline telephone.