BT (British Telecom) Outage Report in Burwell, Cambridgeshire, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Burwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	1 month ago
Cambridge	Total Blackout	1 month ago
Cambridge	Phone	1 month ago
Cambridge	Phone	2 months ago
Ely	Internet	2 months ago
Cambridge	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Martin Wheatley (@wheatley_martin) reported 5 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  Samuel Carvalho (@SamCarvalho) reported 6 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Ian Farrell (@eyefarrell) reported 20 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  Paul Jeffrey (@realfootiedad) reported 29 minutes ago from Witcham, England

  In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

• 
  James Wright (@jameswright2004) reported 29 minutes ago from Witcham, England

  @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

• 
  Faye Holland (@FayeHollandUK) reported 30 minutes ago from Burwell, England

  Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 31 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  Ian Miller (@millerbowler) reported 34 minutes ago from Fordham, England

  @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

• 
  Katharine Rosenstiel (@fredngingermad) reported 35 minutes ago from Cambridgeshire, England

  Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

• 
  Guey-Mei Hsu (@MeiKHsu) reported 42 minutes ago from Cambridgeshire, England

  @bt_uk what’s going on with the internet service in Cambridge??

• 
  Claire Jones (@redhatphoto) reported 43 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  Katharine Rosenstiel (@fredngingermad) reported 44 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  Raymond Docwra (@RaymondDocwra) reported 45 minutes ago from Fordham, England

  Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

• 
  Martin Wheatley (@wheatley_martin) reported 47 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  James Gordon (@jgordon85) reported 48 minutes ago from Waterbeach, England

  @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

• 
  MarkL (@Miketango35) reported 49 minutes ago from Ely, England

  @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

• 
  DANYE WEST (@dangmcguinness) reported 52 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

• 
  The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported 53 minutes ago from Mildenhall, England

  @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

• 
  Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported 56 minutes ago from Ely, England

  Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

• 
  Samuel Carvalho (@SamCarvalho) reported 56 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Goldmacher (@goldmacher13) reported 3 minutes ago

  @WeAreOpenreach I really need your help getting fibre to the premises. Per the suggestion of your customer service team I have contacted my provider @SkyUK as well as @bt_uk and both independently say OpenReach needs to run the line to our house first. I’m stuck in a loop. Help.

• 
  Tarrabah (@yaKuubai) reported 5 minutes ago

  @bt_uk please explain how I’m getting 2000 ping whilst having your wifi with a booster. Joke how you charge god knows how much for this crap

• 
  Andrew (@andrw100) reported 6 minutes ago

  @bt_uk Hello @bt_uk Can I replace my Halo1 broadband & landline with 4G broadband & landline, due to slow connection & fibre access delayed for 18months or longer, for the same price, perhaps with EE 100GB or 200GB limit.

• 
  Auds (@SuperSlummyMum) reported 6 minutes ago

  @bt_uk I have now entered month three of no broadband connection from you despite being told repeatedly by @WeAreOpenreach engineers that they cannot see what the problem is. Still no update from the complaints team. Why do you treat your customers so appallingly?

• 
  Valeyardwho (@Valeyardwho1) reported 7 minutes ago

  @bt_uk Says no known issues but we've had a flashing red broadband icon all day. Occasionally the router will go to steady blue or green but then back to flashing red. Heard rumours of issues locally but nothing confirmed.

• 
  Stephen Martin (@smartinaus1975) reported 9 minutes ago

  @msmith850 @englandcricket @btsport Is the weather going help England?

• 
  Annabel (@RunInTheRain7) reported 9 minutes ago

  @AndrewMackeyUK @EE In case helpful, I’ve never had any issues with @bt_uk … quite the opposite. Very good customer service and value for money + completely reliable, fast broadband.

• 
  Kelly Nolan (@Kelly_Nolan_) reported 10 minutes ago

  @bt_uk I managed to get logged into the hub manager before doing the reset and my ipad was on 2.4ghz and when I reconnected my phone that went to 5ghz but the connection was still bad on both devices, I don’t know if that can help diagnose any previous issues?

• 
  Simone Tani (@SimoneTani) reported 12 minutes ago

  @OpenreachHelp hi Paul, it's 2 months now that I am contacting @bt_uk. All that I get is a different openreach engineer being sent to my house with absolutely no clue of what the problem is. Since Openreach sent approx 10 engineers, by now your company should have clear notes.

• 
  Kyle Davidson (@ARX7Laevatein) reported 14 minutes ago

  @bt_uk Hi there. Our internet has been dropping all day today, resrt the router and removed devices in case it was struggling with the amount but there has been no change and impacted my work. Is there a known issue in Edinburgh? I'm a Halo customer and haventbad anything stable