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BT (British Telecom)

BT (British Telecom) Outage Report in Burwell, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Burwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Burwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge.

CityProblem TypeReport Time
Cambridge Internet 1 month ago
Cambridge Total Blackout 1 month ago
Cambridge Phone 1 month ago
Cambridge Phone 2 months ago
Ely Internet 2 months ago
Cambridge Internet 3 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • wheatley_martin
    Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • eyefarrell
    Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • realfootiedad
    Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • FayeHollandUK
    Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • EJ_C_Allen
    EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • millerbowler
    Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • MeiKHsu
    Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • redhatphoto
    Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • wheatley_martin
    Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • jgordon85
    James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • Miketango35
    MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • TheWobblyGamer
    The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • IanHCooper
    Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • goldmacher13
    Jonathan Goldmacher (@goldmacher13) reported

    @WeAreOpenreach I really need your help getting fibre to the premises. Per the suggestion of your customer service team I have contacted my provider @SkyUK as well as @bt_uk and both independently say OpenReach needs to run the line to our house first. I’m stuck in a loop. Help.

  • yaKuubai
    Tarrabah (@yaKuubai) reported

    @bt_uk please explain how I’m getting 2000 ping whilst having your wifi with a booster. Joke how you charge god knows how much for this crap

  • andrw100
    Andrew (@andrw100) reported

    @bt_uk Hello @bt_uk Can I replace my Halo1 broadband & landline with 4G broadband & landline, due to slow connection & fibre access delayed for 18months or longer, for the same price, perhaps with EE 100GB or 200GB limit.

  • SuperSlummyMum
    Auds (@SuperSlummyMum) reported

    @bt_uk I have now entered month three of no broadband connection from you despite being told repeatedly by @WeAreOpenreach engineers that they cannot see what the problem is. Still no update from the complaints team. Why do you treat your customers so appallingly?

  • Valeyardwho1
    Valeyardwho (@Valeyardwho1) reported

    @bt_uk Says no known issues but we've had a flashing red broadband icon all day. Occasionally the router will go to steady blue or green but then back to flashing red. Heard rumours of issues locally but nothing confirmed.

  • smartinaus1975
    Stephen Martin (@smartinaus1975) reported

    @msmith850 @englandcricket @btsport Is the weather going help England?

  • RunInTheRain7
    Annabel (@RunInTheRain7) reported

    @AndrewMackeyUK @EE In case helpful, I’ve never had any issues with @bt_uk … quite the opposite. Very good customer service and value for money + completely reliable, fast broadband.

  • Kelly_Nolan_
    Kelly Nolan (@Kelly_Nolan_) reported

    @bt_uk I managed to get logged into the hub manager before doing the reset and my ipad was on 2.4ghz and when I reconnected my phone that went to 5ghz but the connection was still bad on both devices, I don’t know if that can help diagnose any previous issues?

  • SimoneTani
    Simone Tani (@SimoneTani) reported

    @OpenreachHelp hi Paul, it's 2 months now that I am contacting @bt_uk. All that I get is a different openreach engineer being sent to my house with absolutely no clue of what the problem is. Since Openreach sent approx 10 engineers, by now your company should have clear notes.

  • ARX7Laevatein
    Kyle Davidson (@ARX7Laevatein) reported

    @bt_uk Hi there. Our internet has been dropping all day today, resrt the router and removed devices in case it was struggling with the amount but there has been no change and impacted my work. Is there a known issue in Edinburgh? I'm a Halo customer and haventbad anything stable