BT (British Telecom)

BT (British Telecom) Outage Report in Burwell, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burwell, Cambridgeshire, England 08/09/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burwell, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Newmarket and Ely.

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City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomNewmarket Internet
United KingdomCambridge Phone
United KingdomEly Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • Cameraman_Tye Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • MeiKHsu Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineMillett Pauline Millett (@PaulineMillett) reported

    @bt_uk just the absolute worst - why advertise home moves? Just state that you can’t do them, that the customer is likely to be without Wi-Fi for several days and then you’ll completely mess up the first bill and charge for 3 lots of Broadband. #falseadvertising #StressEnhancer

  • carefree_al *** ⭐️⭐️ (@carefree_al) reported

    @bt_uk more lies from BT. Told to direct message the details of my issue which I did. Then told I would be contacted first thing today but again nothing. Absolute joke of a service.

  • BigDaveLUFC Big Dave G (@BigDaveLUFC) reported

    @bt_uk Thank you. Please look at the correspondence from today only, never mind the days before 😡 Please make sure I’m the first visit. No internet, it’s impossible for us to will never mind watch Netflix or sport etc. I’m so pi***d off I can’t begin to tell you

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk when you’re disabled you’re ignored, you’re deemed not important, they think cos you’re disabled you’re stupid. Well I’m not. I had cancer, sepsis, fibromyalgia, and ME - none make you stupid they just incapacitate you - even though I have little strength I’m fighting u BT

  • annwyrdrnk CM (@annwyrdrnk) reported

    @bt_uk I can't while my BT internet crashes through the 24 hour mark being down :(

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk so, my usual broadband speed is 3-6 mbps, which is pathetic!! Since it snowed, it has dropped to next to nothing but you say everything is fine, which is complete BS. Tied to a terrible contract and you won't help. I just wanna watch football but the stream buffers 4eva..

  • Ailbhetweets Ailbhe (@Ailbhetweets) reported

    @bt_uk no internet since Weds, have been promised various fix dates and time, all missed and now you can't even give a fix date!! SW16!

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk This is the problem today - we are controlled by corporates who have no interest in people but just profits. Three months fighting BT. I’ve never thought otherwise than to vote Tory so I’m not against business I’m against the cold hearts who run them! @guardian @Telegraph

  • EllieJacksoncl1 Ellie Jackson clarke (@EllieJacksoncl1) reported

    @bt_uk haven’t had any internet connection since the 14th. The app is just saying the same thing everyday. Is there any update cause I don't understand why I’m paying for a service that doesn’t work?

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @morganhuw @bt_uk Shocking service Morgan. Expected much better from BT. Been a customer for many many years. Standards have really dropped now though. Much have spoke to around 15 different people regarding this.