BT (British Telecom) Outage Report in Waterbeach, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely, Newmarket and Fenstanton.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Ely |
||
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Newmarket |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee5657 (feat. Pitbull)
(@lee565744) reported
@btsport @PlayStationUK It’s been a year and a half and BT Sport on PS5 is still broken. It just freezes and crashes non stop. It’s unwatchable. It’s not my internet because I’m using an Ethernet cable and my connection is perfect
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Johnno8
(@JohnnoHickson8) reported
@bt_uk Holyrood Bute House i think it's called to claim the Money back from the S.N.P because it was thier fault,unless in a couple if the S.N.P arn't there 🙏everything will be wrote off as a terrible mistake
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claire flewitt
(@claire9983) reported
@btsport I have bt through the app on tv and gives me nothing but problems, currently won’t load up so I can’t watch it
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Steve
(@TykeSteve) reported
@bt_uk 3/ so now can you see an issue?
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Zack
(@zackphilip93) reported
Disgusting customer services from @bt_uk On phone for 70 mins last night and 100 mins tonight to change my BT Sport and still isn’t finished
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Jonny Pianko
(@JonnyPianko) reported
The sooner #btsport lose the champions league rights the better, awful commentary
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Dr. Jami Rogers 🇺🇦
(@publicradionerd) reported
WTF. Virgil gets a yellow card!? Tbf, I can't watch the game tonight as I needed the £25 from @btsport so I cancelled it. Such bullshit this five million broadcasters nonsense.
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Michelle White
(@shell854) reported
@bt_uk Thank you Claire that is the number we have been trying and on hold forever. I find it unacceptable that we are unable to cancel via the app
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Richard Betts
(@Richard_Betts) reported
@bt_uk please help been queuing on your sales line for an hour to discuss my renewal, just had an announcement to say you are shutting the lines on the hour. Guess I will not get that hour of my life back. @SkyUK #broadband #CustomerService
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SteveMadincea13
(@smm13) reported
@OpenreachHelp since #stormeunice (Feb) we have had compromised service due to split/damaged fibre lines. For almost 30-days we have been w/o @bt_uk service. We are in @Jeremy_Hunt’s constuency & find this ridiculous #Help #Please