BT (British Telecom) Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Cambridge and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Bazaluk 💙 🇺🇦
(@mbazaluk) reported
@bt_uk is there a broadband issue in Sheffield my hub is permanent orange?
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RonaldMadra
(@RonaldMadra) reported
@bt_uk Can you fix this asap. “Sorry but we're doing some work on the network that could be causing the problem with your service. Please bear with us, it shouldn't last any more than 24 hours.” Who has 24hrs to waste in 2022?
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Pat Mungroo
(@patmungroo) reported
@bt_uk it’s been more than ten days since you’ve promised to sort out internet issues in the CB25 area. Not sorted. Any idea when you’ll get it done? Just a reminder it’s more than ten days!!!! Please can you let me know what is being done?
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Oliver
(@ONC147) reported
So now I’m being told the broadband is down across the whole of Staplehurst and Marden. Why we can’t be told these things by our providers @bt_uk ?
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Chris Archer
(@KartAttack22) reported
@bt_uk service down in Staplehurst, Kent. When is it likely to be back up and running?
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Ruth
(@JonnerTradley) reported
@bt_uk My internet has just cut out and my hub is flashing away like mad. I’ve tried resetting - is there a problem that you are aware of?
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Louise
(@Lou72305455) reported
@bt_uk in staplehurst Kent internet seems to be out for the whole town? Could you update? No real phone signal here so also can’t call! Thanks
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Midge69
(@1969Midge) reported
@BlueDillon2011 @TalkTalk @bt_uk They are rubbish charged us £100 when our phonline went down said it was an internal break in the cable came round mended it without entering the property and said the wire had corroded in the garden how is that our fault con men report to ombudsman
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marcela
(@marcela545456) reported
@bt_uk I’ve been your customer for the past 5 years and as my contract was ending I’ve decided to renew it. I was told “You won’t even notice” which ended up with me not having internet for the past 3 weeks and now waiting to be reconnected on the 21st of April ?!? Help pls !
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Alyzande Renard
(@alyzande) reported
@bt_uk my hub is fixed orange and I can't connect, is there an outage? 01142610433