BT (British Telecom)

BT (British Telecom) Outage Report in Waterbeach, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Waterbeach, Cambridgeshire, England 11/04/2024 22:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Waterbeach, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely, Newmarket and Fenstanton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomEly Internet
United KingdomCambridge Internet
United KingdomNewmarket TV
United KingdomCambridge Internet
United KingdomNewmarket TV

Community Discussion

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BT (British Telecom) Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janexwaldorf jane mason (@janexwaldorf) reported

    @bt_uk @Divinadecampo I suggest you take your own advice and fix my fault. Its been 3 montha. I have no wifi. You swnt me a hub which has lost internet 87 times in 6 hours. How can i WFH and kids have live lessons with that?

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    That female co-commentator on the Crystal Palace v West Ham game has got a voice worse than someone scraping their fingernails down a blackboard. @btsport #CRYWHU

  • kbailey120 CockneyCoufal⚒ #GSBOUT (@kbailey120) reported

    Turn on the game and it couldn't have been a wort start , 1-0 down against the Nigels and to make it worse Karen ******* Carney is commentating ffs ! #BTSPORT #WHUFC

  • whitefrank95 sean browne (@whitefrank95) reported

    @janbarber34 @bt_uk We’ve been with them for several years and ours goes off when it rains or snows turns out the exchange box keeps fludding they said it’s not there problem lol and I have complete Wi-fi and I’ve never received a refund. It’s impacting on my work now also it’s a load of old baloney

  • funstuff1972 Anthony P (@funstuff1972) reported

    Newcastle are awful. #btsport

  • Northeastred Nigel Malone * (@Northeastred) reported

    Curious if anyone else has issues with the @btsport @BTCare app on Xbox, or is it just accepted its a buggy pile of crap?

  • devillefilm Reece Bruce Reece de Ville (@devillefilm) reported

    @BTCare hi guys - do you have a livechat link at all? I've tried several times to get through over the phone but after 20mins each time I've given up. Painfully slow broadband - just need someone to check the line over livechat.

  • smithdas13 David Smith (@smithdas13) reported

    @btsport Unbelievable company. You take my money for a monthly pass of £25. You then cancel the pass 2 days later even though you have my money. Then experiencing some of the worst customer service I have ever come across I still have not got my pass renewed after 4 days. Joke..

  • Arthur_WHU Arthur Powell (@Arthur_WHU) reported

    They only have 30 minutes to talk about our game yet decide to discuss Man City even though they can do that after. **** off @btsport

  • janexwaldorf jane mason (@janexwaldorf) reported

    @MarcAllera @BejayMulenga @bt_uk I have to wait another 2 weeks until i can issue a complain to the ombudsman since i first logged an official complain with BT.