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BT (British Telecom)

BT (British Telecom) outages and service status in Waterbeach, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Waterbeach, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Apr 9, 12:50 AM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Waterbeach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterbeach, England

The most recent BT (British Telecom) outage reports came from the following cities: Somersham, and Cambridge.

CityProblem TypeReport Time
Somersham Internet 8 hours ago
Somersham Internet 28 days ago
Cambridge Internet 1 month ago
Cambridge Total Blackout 2 months ago
Cambridge Phone 2 months ago
Cambridge Phone 2 months ago

Nearby cities with recent reports

Somersham

1 recent signals

8 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • wheatley_martin
    Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • fenstnposh
    Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • EJ_C_Allen
    EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • redhatphoto
    Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • FayeHollandUK
    Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • realfootiedad
    Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • Miketango35
    MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • eyefarrell
    Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • wheatley_martin
    Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • fryman7
    Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • MeiKHsu
    Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • jgordon85
    James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • millerbowler
    Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • IanHCooper
    Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1f_nng
    andy:/# (@1f_nng) reported

    @BTCare Please BT sort out these fake home internet disconnection calls, surely you must have a process that if the CLI isn't coming from a registered BT service but using a BT allocated number then you block it. I've had 5 home calls and 18 on my mobile. all from UK BT numbers

  • HaleMike
    Mike Hale (@HaleMike) reported

    People are very quick to whinge, moan and complain, particularly on social media. So well done to @bt_uk for their response when my internet went down. They were understanding and did everything they could to help. #hatsoff #BT

  • 3seaxes
    Nigel Bruce (@3seaxes) reported

    @bt_uk I know there is a pandemic but 72+ hours after a complaint, not even an acknowledgement??? #poor

  • HairHost
    Hair Host (@HairHost) reported

    @bt_uk We moved to the BT Halo for Business service. Month later phone service still not working. We have reported it 3 times now. NOTHING. I've emailed your CEO on 31/01. NO RESPONSE. I've raised a complaint. NOTHING. We just want a phone service that works. We are a small business.

  • LadyPitch
    Sara Pitchford (@LadyPitch) reported

    @btbusinesscare support needed regarding an installation due today, can you help please?

  • rackjich
    JNR (@rackjich) reported

    @bt_uk Very intermittent despite turning off / taking plug out etc for few minutes. But your link says there’s no problem with the line.

  • PeterHarrimanDJ
    Peter Harriman🎧 (@PeterHarrimanDJ) reported

    @bt_uk Never had a problem until now. Always good but tonight match, the colours are washed out and unwatchable. Instead watching on HD1. 😡

  • fay_fo
    Fay M (@fay_fo) reported

    @bt_uk can you explain why a customer should have to wait on hold for over an hour to have the upgrade you advertised sorted? It’s been 8 days and 3 cancelled expert visits!!’

  • Lukemmmmmm
    Luke Moran (@Lukemmmmmm) reported

    @bt_uk internet not working again 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • KYLELFCWALES
    Kyle (@KYLELFCWALES) reported

    @bt_uk @PeterHarrimanDJ Its not the box itself its many people having same issue just today