BT (British Telecom) Outage in Warboys, Cambridgeshire, England

...now we know why - it’s never been activated on my account even though I only took out this contract for the free BTSport. Can’t get hold of customer support, but that looks like standard by the reviews...

@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.

@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports

@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

@JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂

@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

@bt_uk My parents have received automated landline messages apologising for not having fixed the problem with broadband. Does BT do this? Yes their account is with and they have not reported anything.

@bt_uk @rioferdy5 A useless moribund organisation with no concept of customer service, incorrect billings!

@bt_uk Your WiFi is ******* ****... End of. Not happy at all

@bt_uk Hi Laura, what is it that you want to help me with?

@bt_uk fix your ******* **** wifi

@bt_uk Thanks, that’s useful. My complaint is about hybrid connect, it didn’t work on arrival so I was advised to get connected and then complain

@bt_uk @bt_group another day another failure to provide me with the service I’m paying for. Working from 0600-0900 Sunday isn’t ideal but essential due to @bt_uk being unable to provide the broadband I’m paying for. Absolute rubbish service

@bt_uk hi! Need to make a complaint and claim on my stay fast guarantee - who do I need to talk to?

@btsport stop sensoring the interviews man we have just watched them punch ten bells out of each other and your worried we give a **** about a swear word

**** @ufc @btsportufc @btsport for censoring interviews I've watched a man have his dislocated on the same show. Let me hear what ******** these guys say