BT (British Telecom)

BT (British Telecom) Outage Report in Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridgeshire, England 11/16/2025 02:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Needingworth, Cambridge, Saint Ives, Ely and Mepal.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Internet
United KingdomNeedingworth Internet
United KingdomCambridge E-mail
United KingdomHuntingdon Wi-fi
United KingdomHuntingdon Internet
United KingdomSaint Ives Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • MeiKHsu Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamdk82 DK (@iamdk82) reported

    Proactiveness of @bt_uk to acquire a customer Vs lethargy of @virginmedia in protecting a customer..case study to build

  • harriet_tucker H (@harriet_tucker) reported

    @bt_uk can you help please? Someone was supposed to turn up today to instal our new internet and it hasn’t happened. This is the third time now it’s ridiculous!

  • JKPhillips_ Jordan Phillips (@JKPhillips_) reported

    An absolute shambles of a service by @bt_uk - suppose to have an engineer round between 8-1 today. No show. Got fobbed off with a load of excuses saying they’d be here. Tried to phone just now. Been on phone for 46 mins. Shambles. Money grabbing arseholes

  • Bomchica1 Bomchica (@Bomchica1) reported

    @btsport can you fix your mobile stream there is constant lag watching NCAA basketball it's getting irratating on the eyes

  • salmidach Salmidach (@salmidach) reported

    So @bt_uk let me get this straight..... I report a fault where you said it was an admin error and would be fixed within 24 hours. 48 hours later, no fix so cancelled service by giving 30 days notice and you then can't be bothered to fix the issue, but expect me to pay for it!!!

  • RJWLane Rob Lane (@RJWLane) reported

    @bt_uk can you help? @virginmedia has left my 91yr old gran with no phone line since the 18th until the 30th. How long would it take you setup?

  • Holledge Simon Holledge (@Holledge) reported

    @bt_uk My address was delisted — something that happened before we bought our flat — so we don't qualify for the 'fibre to the cabinet' that is just down the road. How many other people are in the same position?

  • circa88football Circa88| football (@circa88football) reported

    Non footy related tweet... Sat in from 8am for an openreach engineer to activate my FTTC (8am-1pm) - No show Kick in the nuts considering this was ordered on the last week of Jan. @bt_uk what’s the craic? Anybody else had experiences like this? If so, what was the best fix?

  • mattjtaylor76 Matt Taylor (@mattjtaylor76) reported

    @bt_uk Can you actually help me rather than cutting me off? You disconnected my phone and broadband leaving me unable to call out if there is an emergency. I can’t work. I can’t call. I can’t get hold of you!

  • Holledge Simon Holledge (@Holledge) reported

    @bt_uk Openreach is wholly owned by BT. You could like all the addresses if you wanted to. Unfortunately BT use this as a means of forcing sub-standard service on users. This is deplorable.