BT (British Telecom) Outage Report in Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Huntingdon and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Phone | |
| Huntingdon |
||
| Cambridge |
Phone | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@basillaura85) reported
@bt_uk are there any problems with broadband in the Barrow-in-Furness area please? My router is flashing purple everything is plugged in properly. I've reset but still same problem
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Sean
(@seanybizzle) reported
The quality of punditry on @btsport has fallen so so dramatically. Absolute tosh being spoken by Martin Keown and the horrendous Courtney Sweetman Kirk. You can see Rio Ferdinand suffering with every word that they say. Awful programme
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lovelife21
(@nattynats1) reported
@bt_uk this is a disgusting service, my WiFi has not been working since 25 Jan, and u have the audacity to send me a bill
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Phil Waring🔪💙🤘🎸🏄🦁
(@chefpwaring) reported
@bt_uk Thanks, can't find how to PM (guessing that means personal message?) Account number is GB04890189 Apps crash while in use and while loading, constantly switching box off and on again, unplugging routers etc and still doesn't fix it. A lot of money each month for a poor service.
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Sarah Auty
(@SarahAuty) reported
@WeAreOpenreach @bt_uk say it’s your issue
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Hester Merrett
(@HesterMerrett) reported
@bt_uk I need to cancel engineer on Monday, not home as I told Open Reach engineer onThurs so need to rearrange.
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RHP Group
(@RHP_UK) reported
@bt_uk Hi there. A member of our Customer Service Team has been trying to call all week in relation to remove an old BT phone booth that's on one of our estates but they've been able to get through. Please could we request a call back for them or know your recommended next steps?
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Javi
(@Javi707512235) reported
@bt_uk 10 days without internet, would have never expected this from @bt_uk shocking!
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Tricia Pedlar
(@TriciaPedlar) reported
@bt_uk - tweeting as 5 months saga incorrect billing to 80yr old parents still ongoing. This month - 3 emails to customer resolution teams and DMs to you have yielded no removal of erroneous and stressful £302 charge. Public request - please actually sort asap.
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Olivia Dudley
(@Olivia_28) reported
@bt_uk It’s been working fine until early this morning. It’s connected but not working; we plugged the old hybrid in and that showed blue signal lights but didn’t pair with the by hub