BT (British Telecom) Outage Report in Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Cambourne, Needingworth, Cambridge and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Cambourne |
Wi-fi | |
| Cambourne |
Internet | |
| Huntingdon |
Internet | |
| Needingworth |
Internet | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
……… @bt_uk system doesn’t update when any of the local properties highlight the actual known problem! This is the second time in a year that we’ve been without broadband for a considerable length of time.
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FermionAlpha
(@Fermion_Alpha) reported
We made our @bt_uk broadband order on 21st June (!!) and we're still no closer to being connected. @WeAreOpenreach were tasked almost 6 months ago to install a new pole but all we've had is broken promises and missed deadlines. 1/2
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Scott Isles
(@scott_isles) reported
@SketchLisa @bt_uk ... at which point you will be entitled to leave your contract without penalty and potentially (depending on if said manager is in a good mood) backdated compensation. Also, if engineer has been inappropriate, make sure they are put into the complaint with specific examples!
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
Currently seem to be in a bit of communication and responsibility stalemate between @OpenreachHelp and @bt_uk - have been without broadband since 27th November. BT’s system continues suggest an issue that doesn’t mirror the actual problem…..
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
@OpenreachHelp @bt_uk did arrange to send out an engineer - to properties 1,2,3,4 and The Farm House - most took the day off work and the engineers didn’t turn up. We are currently speaking to BT via direct messages. Despite BTs issues - Open Reach do know about the downed line!
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TIP231
(@TIP2312) reported
@SketchLisa @DutyPest @bt_uk If you have had no service for 3 months put in a complaint and ask for compensation
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Scott Isles
(@scott_isles) reported
@SketchLisa @bt_uk Seeing as that router has the old logo on I reckon asking (firmly) for a new router would be a good course of action. Ring LOYALTY and also open a complaint on your account and detail all issues you have had. Don't close the complaint until a new router has been tested...
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⁴⁷
(@OisinMCFC) reported
@bt_uk The WiFi is down my house, fix it pls?
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
@OpenreachHelp @bt_uk All we want is someone to say - yes we we know what the problem is and we will sort it.
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Andrew Williams
(@AndrewW78343311) reported
@bt_uk Yes we're being updated daily on how BT are failing to provide us with a service.