BT (British Telecom) outages and service status in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Cambridge, Ely, and Somersham.

City	Problem Type	Report Time
Huntingdon	Internet	8 hours ago
Cambridge	Phone	20 hours ago
Cambridge	Wi-fi	4 days ago
Ely	Internet	11 days ago
Huntingdon	Internet	18 days ago
Somersham	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Samuel Carvalho (@SamCarvalho) reported 53 seconds ago from Cambridgeshire, England

  @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 6 minutes ago from Cambridgeshire, England

  I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

• 
  Guey-Mei Hsu (@MeiKHsu) reported 6 minutes ago from Cambridgeshire, England

  @bt_uk what’s going on with the internet service in Cambridge??

• 
  Martin Wheatley (@wheatley_martin) reported 9 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  MarkL (@Miketango35) reported 10 minutes ago from Ely, England

  @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

• 
  Fryman7 (@fryman7) reported 11 minutes ago from Warboys, England

  Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

• 
  Rebecca (@bec20272) reported 15 minutes ago from Chatteris, England

  @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

• 
  Katharine Rosenstiel (@fredngingermad) reported 29 minutes ago from Cambridgeshire, England

  Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

• 
  Claire Jones (@redhatphoto) reported 30 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  Rebecca (@bec20272) reported 33 minutes ago from Chatteris, England

  @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

• 
  James Gordon (@jgordon85) reported 33 minutes ago from Waterbeach, England

  @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

• 
  James Wright (@jameswright2004) reported 36 minutes ago from Witcham, England

  @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

• 
  Faye Holland (@FayeHollandUK) reported 37 minutes ago from Burwell, England

  Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 40 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  Katharine Rosenstiel (@fredngingermad) reported 43 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported 47 minutes ago from Ely, England

  Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 49 minutes ago from Cambridgeshire, England

  @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

• 
  Kevin (@fenstnposh) reported 49 minutes ago from Saint Ives, England

  @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

• 
  Ian Farrell (@eyefarrell) reported 53 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  Martin Wheatley (@wheatley_martin) reported 54 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Harris (@Marcharris1687) reported 6 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

• 
  mark stratford (@stratfordmark) reported 8 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Caroline Applepie 🇪🇺🏳️‍🌈🏳️‍⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported 11 minutes ago

  @bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks

• 
  Victoria Sutton (@vickiadhmsutton) reported 12 minutes ago

  Shame on you @bt_uk. When people lose someone they love, they need support not to be told their next of kin need to sign up to a 2yr contract to reduce the monthly bills. Utterly disgraceful. Cannot wait to cancel your services and NEVER use you again. You should be ashamed.

• 
  Teds (@Tedtalks13) reported 16 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  Dwain Driver (@TrainDriver1982) reported 21 minutes ago

  @bt_uk are literally the worst

• 
  Sarah-Kimberley (@PlayforthSarah) reported 25 minutes ago

  @bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank

• 
  uılʞuɐɹℲ (@puddles46) reported 25 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

• 
  Jill (@LavenderFairy79) reported 27 minutes ago

  @BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!

• 
  MouseMat (@andymousemat) reported 28 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet