BT (British Telecom)

BT (British Telecom) Outage Report in Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridgeshire, England 10/26/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Needingworth, Ely, Cambridge and Mepal.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Internet
United KingdomNeedingworth Internet
United KingdomEly Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomMepal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • MeiKHsu Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1ChampagneTweet Anna B (@1ChampagneTweet) reported

    Openreach engineer Leon for BT today a star! Swiftly sorted the external fault on line that caused broadband outtage and Anna outrage for a month+. Promised I'd never have to moan about BT again nor leave for rival the minute existing contract ends. Fingers crossed 🤞🏻 @bt_uk

  • 1ChampagneTweet Anna B (@1ChampagneTweet) reported

    @bt_uk So far so good, hoping satisfaction will continue. Fine to close complaint, hoping that doesn't tempt fate 🤞🏻Just received the mini hub but don't need it. Do I simply keep it for next time? @bt_uk

  • matt_zanelli Matt Zanelli (@matt_zanelli) reported

    @bt_uk can you help in removing something from my account? Can’t do it online or via the app?

  • DAFT_PT Jamie (@DAFT_PT) reported

    @BTCare MASSIVE THANK YOU to Leah based in Liverpool. She was able to help me save my mums old number after I stupidly terminated it. It's crazy how a tel no can have so much meaning.

  • resoai Alexey (@resoai) reported

    @bt_uk The very same thing happens every 2-3 months and it usually takes 1-2 weeks and numerous phone calls to BT to have the issue resolved. It has been like this for over 5 years and is especially painful now when we all WFH.

  • tony_schofield Tony Schofield (@tony_schofield) reported

    Is there a credible competitor to @btbusinesscare ? They are shocking in their treatment of customers and I’m ready to change provider. After nearly 40 years as a customer

  • Dpn76 David Nealon (@Dpn76) reported

    @mrjakehumphrey @btsport It’s a shame @btsportfootball never did it like the old days All day build up Random interviews and get the occasion across to everyone I want to see the players walking around the hotel

  • NorthernAngel64 Jo (@NorthernAngel64) reported

    @bt_uk is there any problems in ne24 area? Our Internet has just gone off, reset router & still nothing.

  • Chris_O10 Chris (@Chris_O10) reported

    I absolutely hate @bt_uk so much it hurts. Genuinely, unbelievably ****. Think if I tried to watch a film on a only Sony Ericsson W810 from 2006 I’d get better quality than trying to stream from your utter shite service.

  • racfreelance Rich (@racfreelance) reported

    @btsport is there a way to turn off your awful commentary and just have the player noise! #AVFC