BT (British Telecom) Outage Report in Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely, Huntingdon and Fenstanton.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Paul Jeffrey (@realfootiedad) reported from Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Kevin (@fenstnposh) reported from Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Fryman7 (@fryman7) reported from Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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James Gordon (@jgordon85) reported from Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Claire Jones (@redhatphoto) reported from Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Ian Farrell (@eyefarrell) reported from Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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MarkL (@Miketango35) reported from Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Faye Holland (@FayeHollandUK) reported from Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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James Wright (@jameswright2004) reported from Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Sinclair (@Mike_3266) reported
@bt_uk Hi, I logged a complaint with you last Thursday and was told that you would contact me after 2 days. It's now been over a week! This simply isn't good enough, please can you have someone call me ASAP
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Health Safety Security (@Healthsafetyhse) reported
@StevieMcGarry85 @btsportfootball @btsport Hopefully they let the fans back would be a nice we jaunt down Manchester. I think they like us.
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Redsoxbrit (@redsoxbrit64) reported
@bt_uk The problem isn’t you seeing what i have or haven’t got,the problem is the fact that your annual price hike raised my bill from £59 to £75 pm,thats almost a 25% rise in one go
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Chanin Lloyd (@clloyd3003) reported
@bt_uk No tomorrow. I've already called the helpline and they've added it onto the job details for us and onto the complaint.
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Phil Bagge (@Baggiepr) reported
@bt_uk No it is still disconnected. It has two bars to show it can see the ee network and my ee phone shows 3/4 bars next to it. Main light goes white in centre and bars stay blue
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Chanin Lloyd (@clloyd3003) reported
@bt_uk No problem. Just have to wait for them to reconnect us!
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Aleksandra (@AWlodarczyk1) reported
@bt_uk you need to give your 'customer service' people a proper training as they are not able to provide answers and keep transferring around to different departments and eventually hang up!
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dad bods matter (@BorlandDunk) reported
@StevieMcGarry85 @btsportfootball @btsport He’s is hes bloody terrible
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Claire Wheelan (@ClaireWheelan) reported
@bt_uk Please help! Incredibly slow internet for days now and the number on your website (0800 800 150) is ringing out.
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adam every (@printshowadam) reported
@bt_uk @BTGroup words fail me, no care, no compassion. Just keep taking the money. Can anyone at bt connect a phoneline???????...