BT (British Telecom) outages and service status in Cambridgeshire, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Cambridgeshire, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (50%)
- Internet (25%)
- Total Blackout (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Cambridge, Huntingdon, and Cambourne.
| City | Problem Type | Report Time |
|---|---|---|
 Ely
|
22 days ago | |
|
Cambridge
|
Total Blackout | 26 days ago |
|
Cambridge
|
Internet | 28 days ago |
|
Huntingdon
|
29 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandOh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England@bt_uk what’s going on with the internet service in Cambridge??
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️ (@IanHCooper) reported from Ely, EnglandUrgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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James Gordon (@jgordon85) reported from Waterbeach, England@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Kevin (@fenstnposh) reported from Saint Ives, England@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, EnglandVery slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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MarkL (@Miketango35) reported from Ely, England@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Ian Farrell (@eyefarrell) reported from Milton, EnglandI’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Fryman7 (@fryman7) reported from Warboys, EnglandSome seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, EnglandI’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Rebecca (@bec20272) reported from Chatteris, England@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandWondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Paul Jeffrey (@realfootiedad) reported from Witcham, EnglandIn this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Rebecca (@bec20272) reported from Chatteris, England@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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James Wright (@jameswright2004) reported from Witcham, England@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Claire Jones (@redhatphoto) reported from Cottenham, England@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Mitchell (@SimonMitch1956) reported@herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!
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Damon Cochrane (@DamonCochrane1) reported@bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.
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Mini67!x (@jellywellys99) reported@bt_uk @bt_uk can someone help me turn off two factor authentication please
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki
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Chiara (@Mhairiang26) reported@JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero
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Vince (@vinc3h4ll) reported@bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years
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Daniel Factor (@DanielFactor79) reported@bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!
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John (@palacejohn) reported@bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.