BT (British Telecom) Outage in Ely, Cambridgeshire, England

I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

Sooo glad i stayed up till 6am. What a load of bollox. Draw my arse #WilderFury . Guess thats another £20 heading @btsport way then. Lets hope rematch in UK, or on east coast at worst

Hi @BTCare @bt_uk my broadband connection has gone down for the millionth time...that’s just this week...we have spent so much time on the phone to India we now have pen pals and have arranged house swaps...btw I pay a lot of money for this so I expect it to work...all the time!

@bt_uk @BTCare Your customer service is comical ..

@BTCare The first two were more complicated with recorded messages that passed from a first to a second then a voice asking how could they help me

Ok..., three times now I’ve had a dodgy call centre try to tell me there’s a problem with my internet from BT .... anyone else getting this (stop this please @BTCare)

@TheAxAndSmash @btsport Can’t agree with you more. Had a nightmare when we moved house a couple of months back with them massively over charging me, took forever to get through. No one took any ownership, appalling customer service

@BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

@BTCare had my fibre modem installed yesterday, hub turned up today and broadband not working, been on the phone an hour and put through to the wrong department every time. Can you assist?!

@BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

@reme22 @btsport @ufc I hate having to watch through an app or online hopefully they will get a Sky channel or I will get an Xbox One otherwise it's a fucking head fuck

Ridiculous from @btsport to put #UFC239 On pay per view. Your monthly subscription price is not enough, now you must pay twice. Disgraceful. Time to cancel. Greed

@bt_uk It's working but it's really crackly, like a radio with bad signal. When playing my Xbox I get kicked offline every time the phone rings as well. This specific problem hasn't happened before, but we have had weeks in the past where the wifi keeps dropping.

@bt_uk Blue for 5 mins then goes to orange...it was fine during the night, but due to this I can't stream and it's horrible...and yes I am extremely angry

@virginmedia Sorry Virgin Media. It's not you who I am angry with it's @bt_uk @btsport who I am angry with. I meant to him to cancel BT Sport and sign up for Sky Sports.

@bt_uk That I have been paying over the odds for months for my service and am not able to renew my contract at a rate you are offering to others.

@bt_uk I’m in touch with the resolution team but need you to realise how bad it is. It’s sky sports and bt sports, the power line are not fit for purpose for these channels and I think that should be made clear before buying them!

@bt_uk I’m not on Sky, I’m a bt customer. I’m not able to access Bt player either.

@bt_uk I'm a bit confused at what it's telling me. A search of that order number on my emails doesn't show me anything. I want to cancel my services when the contract finishes.

@bt_uk Repeatedly, and I called again yesterday. Again, fobbed off, again told someone will call or has called when they haven't. Appalling customer service

@TomWatts_09 @btsport ******* Furys prediction was nearly spot on 😂