BT (British Telecom) Outage Report in Ely, Cambridgeshire, England
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The latest reports from users having issues in Ely come from postal codes CB6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Newmarket, March and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Newmarket |
Phone | |
| March |
Phone | |
| Newmarket |
Phone | |
| Chatteris |
Internet | |
| March |
Community Discussion
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BT (British Telecom) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Black
(@SarahAthru) reported
@WeAreOpenreach @OpenreachHelp @bt_uk not usually one to complain on social media but we've been without any broadband service since Jan 30. Doing daily battle to try to get this resolved. Exhausted by this and trying to work from home via 2 bars 4G. And you closed my complaint!
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AS
(@kingaliababa) reported
@bt_uk No errors it’s just really glitchy picture, like a bad signal. And yes, just on sky sports.
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🏴Methodical Meme Machine
(@MethodicalMemes) reported
@bt_uk Your broadband is terrible in my area, but man, your mesh WiFi system is great.
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Becky Chanceux
(@beckychanceux) reported
In this day of tech and 24 hour businesses why do BT customer helplines not work weekends? Seems really out of date #BT #customerservice @BTBusiness @btbusinesscare
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Dre ®
(@drebee88) reported
@bt_uk Would like you to reply to a dm that's been on going for the last 2months. Also Internet down in my area?
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Fran
(@franbeenikel) reported
@bt_uk Broadband installation to my business. An extra £500 was required for installation. I signed the documents and agreed to pay. Open Reach kept not turning up because they said they hadn't been paid. Two weeks of phone calls to BT about the issue and now it's been cancelled.
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James
(@jamclarkey) reported
@Chr1sF1 @bt_uk You can go broadband only (i.e no voice service) which will save a few ££ a month. Rental of the physical line that delivers the broadband to you is bundles in the cost.
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Harry
(@casa1_) reported
@bt_uk your service isn't very good
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🇮🇹
(@barsnbrews) reported
I have no idea what's going on with my @bt_uk WiFi and @EE network but something needs sorting out. Or is it my below average @Google pixel 4 that is the problem. Can someone help?
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Scott Larkin Ⓥ
(@scottlarkin) reported
@DFletcherSport @gregbradyTO @5liveSport Worst nightmare, have you heard him on BTsport.