BT (British Telecom) Outage in Ely, Cambridgeshire, England

@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

Sooo glad i stayed up till 6am. What a load of bollox. Draw my arse #WilderFury . Guess thats another £20 heading @btsport way then. Lets hope rematch in UK, or on east coast at worst

Hi @BTCare @bt_uk my broadband connection has gone down for the millionth time...that’s just this week...we have spent so much time on the phone to India we now have pen pals and have arranged house swaps...btw I pay a lot of money for this so I expect it to work...all the time!

@bt_uk @BTCare Your customer service is comical ..

@BTCare The first two were more complicated with recorded messages that passed from a first to a second then a voice asking how could they help me

Ok..., three times now I’ve had a dodgy call centre try to tell me there’s a problem with my internet from BT .... anyone else getting this (stop this please @BTCare)

@TheAxAndSmash @btsport Can’t agree with you more. Had a nightmare when we moved house a couple of months back with them massively over charging me, took forever to get through. No one took any ownership, appalling customer service

@BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

@BTCare had my fibre modem installed yesterday, hub turned up today and broadband not working, been on the phone an hour and put through to the wrong department every time. Can you assist?!

@BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

@reme22 @btsport @ufc I hate having to watch through an app or online hopefully they will get a Sky channel or I will get an Xbox One otherwise it's a fucking head fuck

Don’t get me wrong I like technology but only when it works PS @bt_uk sort your internet out over 2 hours before my discord would update sort it out or I’m going to cancel my service.

@bt_uk how can I reach customer services by email, I’m currently abroad

@BTCare how can I liaise with customer services by email, I’m currently travelling abroad

@bt_uk We were lied to in order to get us to sign up for BT broadband; BT are reneging on the promise of a £70 Amazon voucher. Despicably deceitful company, never again! Do not believe a word they say. Plus, BT’s Internal communication is pitiful.

The amount of booing that will probably be at tonight's @WWE Smackdown will be off the chart's, but go for it let them hear you, support the current roster that works their butts off everyday only to be pushed aside for part timers #WWE #SmackDown #wwesmackdown #btsport

@bt_uk Ur WiFi is shit yeno

@gogsmcintosh @bt_uk Cancel and sign up with a different email.

@bt_uk @newcastleguy48 Same with your hubs and the internet dropping out but you know......its my hub thats the problem not the fault on your line (even though your own engineers said theres a fault on the line) maybe i should pay a fraction of the m/cost and blame your computers see how that works!

@bt_uk @Michael75545709 I messaged yesterday but this still hasn’t been sorted! I’ve received a bill today and we are being charged for BT Sport even though I phoned to cancel it on 31st January and my order timeline confirms this. Please can you tell me who I need to contact to sort this out.

@bt_uk Have done so already. No reply. Told by BT customer services tonight to cancel direct debit, which I have done tonight.