BT (British Telecom) Outage Report in Ely, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Ely come from postal codes CB7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (8%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: March, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 March |
Internet | |
| Ely |
Internet | |
| March |
Internet | |
| Ely |
Internet | |
| Newmarket |
TV | |
| Newmarket |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
-
Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
-
Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
-
Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
-
Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
-
James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
-
Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
-
The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
-
Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
-
Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
-
Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
-
Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
-
EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
-
Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
-
Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
-
Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
GianguWingu (Gian)
(@GianWingu) reported
@nahte999 @bt_uk no. mine was **** for like 4 months, i had god ping 8 on speed tests and then after for 4 months or more like spikes every ten seconds. 0 download, 40 ping avg, this is the first decent day in ages for me
-
SteveC
(@skippy_72) reported
@bt_uk Hi. Latest version of BT Virus protect has installed onto my Mac (Mojave). When try to update McAfee crashes and hangs my computer. This has also happened to a relative so not unique to myself. Any advice? I can see others having issues with Big Sur so new version issue?
-
!
(@JulianProkaza) reported
@BTCare Hi there. Broadband off/on all day and now no service for 45 minutes. No faults in area or with service other than ‘We’re doing some work on the network’. How can I find out what’s going on with the connection/service?
-
Lawrie Hill 🎗🏴
(@coach_hill_14) reported
@bt_uk @M_A_Broom had the exact same problem here mate... Got to the delivery page and BT website kicks you off with an error then they are all gone!! I know others who had the same issue mate!! BT yet again for you!!! 😡
-
Ric Hart
(@RicJHart) reported
@bt_uk are you aware of issues in Widnes? 0151 area code no phone, no internet, BT website has no useful information and reporting fault system just asking me to wait while checks line for about 20min, still no results after refreshing.
-
𝐧𝐚𝐡𝐭𝐞
(@nahte999) reported
@GianWingu @bt_uk how did u fix?
-
steve
(@stevecurtis_85) reported
wonder if @MartinSLewis can help me with some advice. @bt_uk have extended my contract (added 24 months) without actually talking to me or me confirming, I was going to switch provider due to poor speeds, but now im not sure I can coz I beleive im being held hostage by them.
-
SteveC
(@skippy_72) reported
@bt_uk Hi. I have uninstalled and re-installed from MyBT and this issue still reoccurs. Appears to be an issue with this release. Can BT follow this up with McAfee?
-
Emma Wilson
(@wils_emma) reported
@bt_uk are you aware of any broadband issues in the PE11 area? For the past week or so, every night between 19:45-20:00 the internet drops out for a couple of minutes.
-
Marshalls
(@treesurgeon47) reported
@bt_uk BT ‘Beyond Limits’?!? You can’t even fix my phone!!