BT (British Telecom)

BT (British Telecom) Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ely, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ely, Cambridgeshire, England 11/05/2024 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ely, Newmarket and March.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Internet
United KingdomNewmarket TV
United KingdomNewmarket TV
United KingdomEly Internet
United KingdomNewmarket Phone
United KingdomEly E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichesLois Lois Riches (@RichesLois) reported

    @bt_uk The free connection underground (I’m no engineer) is broken so they have to use one further away which will require road closure. In a suburb with tonnes of other options (or maybe just fix the one 4 doors down from me). Writing to consumer pages of everyone I can think of now

  • MelMorr68492121 Mel Morris (@MelMorr68492121) reported

    @bt_uk no internet for 5 days every person I’ve spoken to at BT shocked with the lack of connection but still can’t help heading to the ombudsman as you won’t let me out of my contact ... happy to take my cash but fail to provide a service Should have stayed with virgin !!

  • SivW18 SivW (@SivW18) reported

    @yogivedd24 @bt_uk My EE is rubbish, they even tried to deny a problem existed, the finally BT said they registered no service at all for us for long periods. We have fibre optic Torbay

  • AnnGrav04192626 Ann Graves (@AnnGrav04192626) reported

    @bt_uk 7 days with no service and still counting. So much for BT supporting U.K. industry #ticktock #wheresthecustomerservice #disappointed

  • tjmidega Janet Midega (@tjmidega) reported

    @virginmedia I called and whoever I spoke to still insists that it has to be paid. Unfair. I was a @bt_uk customer for 11 years. Never had to deal with this type of nonsense. As soon as this contract Is over I will be back to my @bt_uk

  • TheNotoriousGAV gavlar (@TheNotoriousGAV) reported

    @bt_uk If BT need an EE back up. Why wouldn’t I just go for an entire EE broadband service?

  • dannoutt Danny Costa (@dannoutt) reported

    @melodiouscode @bt_uk Nothing special needed apart from the login settings for the connection (link to follow). Bear in mind you only get 1 IP address so you probably need to do the switch after your router. Yeah, I've been there trying to get answers out of providers... Geeks must stick together lol

  • thebobbetto Robert Mellor (@thebobbetto) reported

    @bt_uk says as a BT broadband customer you can access bt WiFi anywhere - utter rubbish! Hasn't worked at 5 places...

  • gdkilkenny Goose (@gdkilkenny) reported

    @bt_uk and now I’m told that there is nothing that can be done and I have to wait until next Wednesday 12th in the hope it’s May be resolved. Through no fault of my own, this is really poor service. Mixed messages, conflicting explanations and no customer satisfaction.

  • NEWSKIN2018 SP (@NEWSKIN2018) reported

    @btsportfootball saying "we couldn't care less about what you want" to subscribers by foisting the abysmal Paul Dempsey on game tonight. Take note @btsport of the damage this sort if ignorance has done to the Labour Party! The world has changed: don't get left behind.