Is BT (British Telecom) having an outage in Ely, Cambridgeshire, England?

Hi @BTCare @bt_uk my broadband connection has gone down for the millionth time...that’s just this week...we have spent so much time on the phone to India we now have pen pals and have arranged house swaps...btw I pay a lot of money for this so I expect it to work...all the time!

@bt_uk @BTCare Your customer service is comical ..

@BTCare The first two were more complicated with recorded messages that passed from a first to a second then a voice asking how could they help me

Ok..., three times now I’ve had a dodgy call centre try to tell me there’s a problem with my internet from BT .... anyone else getting this (stop this please @BTCare)

@TheAxAndSmash @btsport Can’t agree with you more. Had a nightmare when we moved house a couple of months back with them massively over charging me, took forever to get through. No one took any ownership, appalling customer service

@BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

@BTCare had my fibre modem installed yesterday, hub turned up today and broadband not working, been on the phone an hour and put through to the wrong department every time. Can you assist?!

@BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

@reme22 @btsport @ufc I hate having to watch through an app or online hopefully they will get a Sky channel or I will get an Xbox One otherwise it's a fucking head fuck

@Morris2906 @BTCare @Glo_Thienel @bt_uk BT NEVER HAVE CARED

@darrellcurrietv @btsportfootball Everyone except the people who control the purse strings. Scottish football fans feel let down by @btsport.

@SkySports Great. 5 years of shite coverage, gobshite hosts and arsehole pundits. Thanks @btsport for leaving us with this pile of steaming horse shit.

Sigh, looks like @BTCare have turned off IPv6 on our local BT Infinity service

.@BTCare webmail going down is a sign that it's time to go and make the kids' tea

@CamboSoutar @btsport @spfl To be fair mate for everyone who are complaining about the TV deal should just start actually filling their stadiums. Complain about a poor TV deal but are part of the reason our league isn't that appealing. Full stadiums = better league.

@BTCare strongly recommended people do their research on BT before they scam further customers out of their hard earned money. Their engineers are incompetent and cannot fix a phone line nor run the broadband service I have paid for. No service for 5 weeks @financialombuds #FOS

@bt_uk @BTCare still no call, not that I am surprised. I am calling now to cancel

@btsport the fact you’ve now lost Scottish football and the UFC is horrible. You are going to lose loads of customers. Me being one. Very poor. 👎🏻

@CummingCiaran @stuart75 @spfl @SkySports @SkySportsNews @btsport Then they couldn’t of wanted that bad ! They outbid sky for champions league remember