BT (British Telecom)

BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cottenham, Cambridgeshire, England 10/08/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cottenham, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ely, Cambridge, Mepal and Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomMepal Wi-fi
United KingdomCambridge Internet
United KingdomEly Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alexsuprtramp G (@alexsuprtramp) reported

    @samj0606 @btsport @sky I looked on the bt forum and they’ve been aware since May or earlier and they said themselves they’ve no idea what the problem is or how to fix it but know it is a problem

  • whatracheldoes Rachel Hammond MCIPR (@whatracheldoes) reported

    @SecretInktattoo @TruroHour We went back to @bt_uk Not everyone's fave I know, but they work for us. No problems and tariff is reasonable

  • AmbroseHenders5 Ambrose Henderson (@AmbroseHenders5) reported

    @Lee_Holt_1989 @bt_uk @btsport Had same issue but got no help from them thanks to a friend of mine who referred me to #smart_tools08 on instagram he got it fixed for me I suggest you message him I’m sure he’ll help you fix it

  • laurasa21283202 laura Turner (@laurasa21283202) reported

    @paul_jordan1 @bt_uk Disgusting service from @bt_uk never known company like it

  • Duke_aardvark Jason Manly (@Duke_aardvark) reported

    Hi @BTCare I really love receiving threatening letters about bills that were paid weeks ago, with great service like this is it any surprise I left?

  • Martin_Lawes Martin Lawes (@Martin_Lawes) reported

    @bt_uk Yes, I can't call them obviously because it diverts to my own personal mobile number. The company looks like it's been closed down permanently. What are my other options? I've tried to contact them but they no longer exist.

  • CptSean24 Sean (@CptSean24) reported

    @bt_uk are the worst Internet provider in the world. Past few days our speeds have been going mega slow, but today they are at the all time low. Barely above 1Mbps and upload is below 1Mbps. Its almost impossible to do anything. If Virgin would actually turn up we'd have (1/2)

  • intufitdad intufitdad (@intufitdad) reported

    @susanstanwix @BTCare They get away with it no customer service

  • samj0606 Sam Jones (@samj0606) reported

    @alexsuprtramp @btsport @sky It’s a bit of a disaster obviously something to do with ps5 because my PS4 I never had any problems. Thanks for the info👍🏼

  • browneyedlass09 cbrown431@btinternet.com (@browneyedlass09) reported

    @bt_uk Please could you contact me I have a problem with a suspicious email. I can't contact you by DM so plse DM me