BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Farrugia
(@stevefarrugia) reported
It seem @BT_UK are only interesting in raising complaints rather than fixing the initial problem. Three 5 hour appointment slots missed in a week, with another booked in for Monday afternoon. What's the odds they'll show up?
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Deru Anding
(@Deru_DAA) reported
@bt_uk Well I shouldn't be going through these issues at all for so long because BT had never went through issues of taking my money monthly. In fact I am charged more. I will DM my account details. Let's see if it definitely be fixed today.
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thomas rees
(@tomrees101) reported
@btbusinesscare I am yet again sat here in despair at the lack of customer care and integrity shown by BT. I have to get our broadband up and running to open our business - I cannot be presenting an impossible ask here, I've got a hub just no broadband! Please help!
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Paul Streeting
(@PaulStreeting) reported
@bt_uk They all get poor after a while.... Speed drops, bad lines, etc...
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Sarah Cotton
(@CottonChaos) reported
@bt_uk Have spent two days trying to contact you about a home move order that apparently has problems that need resolving through a fault at your end. When I finally get through I just get transferred to another department and put back on hold. Dreadful customer service!
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Andrew F Henson
(@Andrew_1970_) reported
@bt_uk due to more problems from your company, I have had to send you another DM
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Adam Colley
(@colsta007) reported
@bt_uk @bt_uk I would if I felt I wasn’t just going to be wasting my time. Terrible service! Returned to bt after being with another provider for several years due to a previous complaint, it’s clear to me that things were as bad as when I left. I don’t think I’ll back a third time.
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M
(@arthur_mp) reported
@bt_uk when I signed up to your service, I never signed up to receive calls from scammers. I receive these calls on a daily basis. Do something, pls. I won't pay extra for excluding junk calls from my landline.
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Ryan Flynn
(@rdflynn) reported
@bt_uk I've been having multiple issues with my broadband recently - it now seems that my setup is randomly dropping the connection I have set up via my WholeHome discs and some of the discs randomly disappeared from the app! Any advice?
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Sharon Payne
(@Payne7Shaz) reported
@bt_uk So BT doesn’t compensate on a Sunday for no service so does that mean I don’t have to pay line rental on a Sunday???