BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (9%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatteris, Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Newmarket |
||
| Cambridge |
TV | |
| Chatteris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
-
Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
-
Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
-
EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
-
Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
-
Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
-
Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
-
Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
-
Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
-
James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
-
Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
-
Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
-
Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
-
Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
-
MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
-
Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
-
Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
TH
(@TH_Muso) reported
@bt_uk Not sure upselling is a great way to try and rectify an issue either... loyalty department tried twice!
-
✨Tobey 'UK ***?' Maguire✨
(@HolyGramss) reported
@bt_uk Hi there. We’ve been trying to set up our new SmartHub box for over a week and have had two appointments missed. Now told it could be another 48 hours. We’ve had to take an unpaid day off work to accommodate this delay and have had emergency requests refused. Please help.
-
Suzy young
(@Suzyherosgirl) reported
@DavidHarperTV @bt_uk The only way to get service is to say your going to leave then you get someone who understands you wants and desires!!
-
Blaze
(@BlazeTheFox) reported
@bt_uk I'll drop the details in DMs but dont think you can escape into the privacy of DMs for this. i refuse to let you drag it back into there again because as soon as it goes in there you win. I'm not letting you keep up this crap for another goddamned year
-
Andy Day
(@andydday) reported
@bt_uk @WeAreOpenreach my fibre was supposed to be installed in 19th Oct. Just had a call to say 'I'm sorry, but we have no news'. Bizarre. Now you've sent a txt telling me you are going to call to see 'if there is anything you can help with'. Yes. what about installing my bband?
-
Michael Nichol
(@Nichol_5) reported
I’ve now had another letter saying I owe them up until the 2nd of March as that’s when the 30 days run out. Despite @bt_uk cutting off my connection to their programmes 10 days earlier! Absolute scammers! Disgusting customer service to boot. Appalling
-
FPL ****
(@CuntFPL) reported
Staggering incompetence from @bt_uk who's engineer has failed to turn up for the second time in a row. Rescheduled my plans twice for them for no-one to show, still have limited Internet access and they can't even tell me why their staff fail to attend the appointments. Garbage.
-
Michael Nichol
(@Nichol_5) reported
@bt_uk Too little too late I’m afraid Sharonk. Only now that I’ve said something on social media has anybody tried to “help” me. My “debt” to your company has already been settled. Although I’ll probably be back in a months time with another ludicrous bill. Thanks
-
Gary Young
(@garytyoung) reported
@bt_uk Getting internet in the first place would be the biggest help. Two and a half weeks installation at best and no chance of asking to fill any cancellations. Especially needed now when needing to work from home #letdown
-
MrsSmith
(@TheSmithwoman) reported
@btbusinesscare why ask me to send you my details then not ring? So just like all the hoards of BT employees who said they would help them just don’t!! meanwhile I can’t work!!!!!!!