BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cottenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ely, Cambridge, Newmarket and Chatteris.
City | Problem Type | Report Time |
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Internet | ||
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Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Paul Jeffrey (@realfootiedad) reported from Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Claire Jones (@redhatphoto) reported from Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Faye Holland (@FayeHollandUK) reported from Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Ian Miller (@millerbowler) reported from Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Fryman7 (@fryman7) reported from Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Gordon (@jgordon85) reported from Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Ian Farrell (@eyefarrell) reported from Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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MarkL (@Miketango35) reported from Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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James Wright (@jameswright2004) reported from Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Kevin (@fenstnposh) reported from Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barney (@barney9304) reported
@EE @btsport WN6 8LR network is still down, so can’t!
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getreadyforwar (@GetReadyForWar) reported
@bt_uk sort your **** out your bunch of ******* regards. My 4g mobile hotspot is more reliable than your ******* wifi network. Get your ******** hobbits out to fix your shitshow of a network and stop *************** out of your customers.
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Dave Evans (@rdt_daveevans) reported from Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Paul Underdown (@PaulUnderdown1) reported
@bt_uk You aren't taking over a service, it's a new service from a new home. You are sending stuff to arrive today to an address no-one is living at!
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liz nottingham💙 (@liznotts15) reported
@bt_uk Thanks I’ve done all that and ended up with a succession of engineers sorting it. The service has been very unstable.
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James Mackinnon (@JamesMack213) reported
@bt_uk meant to be fast and reliable internet, having such bad internet connection even after the technician came out and said he’s “fixed it”
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Vicky Kingwell (@vicky_kingwell) reported
Argh! @bt_uk Worst! Internet! Ever!!!
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One of the #greatunwashed (@HelenMaryPike) reported
That @BTCare continues to employ people who are so thick is a mystery to anyone who's worked in any kind of customer service. It seems counter productive.
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Lagger 🏳️🌈 (@LoveTheLag) reported
@bt_uk @TheSnakeDocTV Might want to help this guy sort his problem genuinely, its been YEARS and you guys do nothing. Hes tried everything, I want to stop hearing him complain about his internet for a change
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Chris Rothwell (@chrisrothwell26) reported
@bt_uk Over 30 days has passed since first bill. Referred relatives outside cancellation period. I’ve already terrified and lodged a complaint but still no reward and no further email. Very disappointing