BT (British Telecom)

BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cottenham, Cambridgeshire, England 11/04/2024 22:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cottenham, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely, Newmarket and Fenstanton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomEly Internet
United KingdomCambridge Internet
United KingdomNewmarket TV
United KingdomCambridge Internet
United KingdomNewmarket TV

Community Discussion

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BT (British Telecom) Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • julesrach jules (@julesrach) reported

    @bt_uk Hi my phone didn't notify me that I had a reply. No, I'm afraid to say poor communication to arrange works from @bt_uk . Waiting for stage 2 now, still waiting to hear

  • barratt_mj Martin Barratt (@barratt_mj) reported

    @bt_uk Will be looking to change provider as soon as my BT contract ends, very disappointing service.

  • JohnWallace999 John Wallace (@JohnWallace999) reported

    @bt_uk Being harassed by BT Business for payment after moving to Residential because between you contract wasn’t stopped despite that being part of service. That’s on top of initial order problems. Hours on phone, told it was sorted, today threat of debt collectors. Avoid BT.

  • fatreg fatreg (@fatreg) reported

    @bt_uk Hi. I have no BT sport service or BT tv for that matter but I want sport ultimate without changing tv/broadband

  • AntonySzostek Antony Szostek (@AntonySzostek) reported

    @bt_uk Adverts like this piss me off, especially when I get the worlds worst speeds and connection... and especially after I was supposed to get FTTP... now I’m not. Asshats

  • tetzlaff_mike Michael Tetzlaff (@tetzlaff_mike) reported

    @pete_savin @bt_uk Slow speeds & intermittent faults can be caused by damaged wires. Years ago our internet got slower and slower. My eagle eyed wife spotted a tiny nick in the phone line where it entered the house. I sprayed it with WD40 and taped it up. Speed was restored!

  • FionaLondonarts Fiona Mountford (@FionaLondonarts) reported

    Hallo, @bt_uk @BTCare. I am a worried customer of yours. I have had no use of my landline for six days now - and yesterday my fibre optic broadband slowed down to unusable speeds. When I reported the issue on March 11th, I was told it would be fixed by the 16th. It hasn't been.

  • pete_savin Pete Savin (@pete_savin) reported

    @Reiverma @bt_uk Problem is you never get the same person handling the complaint so you end up going round in circles.

  • lewis_attacker Lewis_attacker (@lewis_attacker) reported

    @bt_uk WHY IS YOUR BROADBAND SO CRAP

  • smartspring70 Jim Taliadoros (@smartspring70) reported

    @bt_uk @virginmedia hi BT. Thanks for getting back. You will be pleased to read that we have come back to BT after cancelling our virgin contract 3 weeks after sign up waiting for installation. Dreadful offshore customer service experience. They were a disaster.