BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Newmarket, Needingworth and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambourne |
Wi-fi | |
| Newmarket |
Wi-fi | |
| Cambourne |
Internet | |
| Needingworth |
Internet | |
| Cambridge |
||
| Saint Ives |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Betenson
(@BetensonSarah) reported
@bt_uk BT broadband customer service - a thread..BT cancel my account because someone has tried accessing my line Woman shrugging Zero warning. Just no internet. Call after call to try and get set back up, opens new account as that’s the only way to get me back online 1/9
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Stephanie Beane
(@SM120N) reported
@bt_uk Bizarre then that Shaheen from Tyneside Loyalty team mid-sold it to my dad on a contract at £7 per month(!) saying it would give him emergency access immediately knowing he was due for the engineer to install broadband on 2 June! That’s really poor!!!
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Adam
(@adamreynolds28) reported
@bt_uk No it works with no problems on my ipad
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JFT96
(@jourdanYNWA) reported
@bt_uk I’ve checked the service checker it’s all fine , it’s a adsl splitter for standard broadband
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Glen Edwards
(@elmopuntney) reported
@bt_uk Perhaps they should be advised to call the customer as soon as they know that any previous job is going to over run and cause them to be late, not when they are already late and saying they will be another 20+ mins. Can you rebook or will I have to call Monday?
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Tilak Jagatia
(@TilzJ) reported
@BTCare one of your engineers visited yesterday and “fixed” the issue. I still have intermittent internet access. This was been going on for 3 days. Please can you assist?
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Sarah Betenson
(@BetensonSarah) reported
@bt_uk ..call back, can this be removed. No! Not until 14 day cooling period is over on new account! This will affect my credit rating. Customer service says no, we’ll send a few reminders before it gets to that...can it get extended so it’s past the cooling period? No! 1/6
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𝕼𝖚𝖆𝖓𝖙𝖚𝖒 𝕸𝖊𝖈𝖍𝖆𝖓𝖎𝖈
(@QuantumMechanii) reported
@bt_uk how do I get you to cease your incessant calls from mobiles and India threatening to cut off my land line when I haven't been a BT customer for years?! 🤬
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Adam
(@adamreynolds28) reported
@bt_uk Theres nothing wrong with my broadband and connection. As I previously stated I can watch the XtraHD channels with no problems. I use my phone as a hotspot and I have no problems with the connection, everything runs smoothly.
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Mark 🙂
(@markstain1983) reported
@BTCare your internet speed in lagenhoe is ******* unless fix the ******* thing