BT (British Telecom)

BT (British Telecom) Outage Report in Cottenham, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cottenham, Cambridgeshire, England 08/08/2025 12:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cottenham, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Newmarket and Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomNewmarket Internet
United KingdomCambridge Phone
United KingdomEly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @bt_uk He didn’t say exactly what was happening, could you please check as I can’t get through to speak to anyone and we do have Halo and I have a mini hub here, so just want someone to help please

  • lesley219 Lesley (@lesley219) reported

    @bt_uk Our contract says and we’ve always had speeds of 56. In the last year it has gone down and down. This current speed is unacceptable.

  • The_Real_MarkC MC (@The_Real_MarkC) reported

    @bt_uk Hi there, I have the digital voice product bundled with my BT Fibre 900 service. Is there a way to disable voicemail from answering the phone? Thank you.

  • mike_hogan83 Mike (@mike_hogan83) reported

    @bt_uk very very poor I have not been offered a ps5 console code that is exclusive for BT broadband customers which I have been for numerous years now. I have even signed up with email to send me a code and updates. I’ve heard nothing from them. @PS5UKStock thanks for the notice

  • Laura60400406 Laura (@Laura60400406) reported

    @bt_uk Your customer service team are quite frankly the rudest we have ever had the misfortune of having to deal with it - the last chap we spoke to said he ‘will not waste another breath discussing it further’

  • AriAround Arianna Andreangeli (@AriAround) reported

    @bt_uk very slow internet connection on Infinity3 today in Edinburgh East. Recently upgraded to this, now beginning to think the older was better...

  • PatternThimble CraigB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪 (@PatternThimble) reported

    @bt_uk BT I don't have an issue with. Disappointing. But the whole street off but it takes just me to report it. @virginmedia they just lost me ever moving to them.

  • dannycorder DC (@dannycorder) reported

    @bt_uk Will it make any difference or am I going to waste more time? I’m grateful for the response but if you’re not empowered to help then I’ll be even more miffed!

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk It was advise as there’s no way to fix it and you can’t keep me in a contract when I’m not getting and won’t be getting what’s promised. I’ve finally got through to someone so dw.

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @bt_uk The app says NO but an engineer is over the road and said that there is issues with gfast cabinet