BT (British Telecom) Outage in Newmarket, Suffolk, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Newmarket, England

BT (British Telecom) Outage Chart in Newmarket, Suffolk, England

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(59.05%)
Phone
(16.03%)
Wi-fi
(10.11%)
E-mail
(8.89%)
Total Blackout
(3.95%)
TV
(1.97%)

BT (British Telecom) Outage Map Near Newmarket, Suffolk, England

The most recent outage reports and issues originated from Cambridge, Soham, Newmarket, Haverhill and Haverhill.

Cambridge Internet
Cambridge Internet
Soham Internet
Newmarket Phone
Cambridge E-mail
Cambridge Internet

BT (British Telecom) in Newmarket, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:
  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • grabber01 Raymond Docwra (@grabber01) reported from Fordham, England

    Sooo glad i stayed up till 6am. What a load of bollox. Draw my arse #WilderFury . Guess thats another £20 heading @btsport way then. Lets hope rematch in UK, or on east coast at worst

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @1agentsmith007 @UFCEurope @ElevenSports_UK @danawhite @btsport The worst thing is how @ElevenSports_UK have totally ignored any direct questions about ppv etc. Shows to me that they can't be trusted already!!

  • Choof1 Laura High (Foster) (@Choof1) reported from Brinkley, England

    @BTCare my internet is not allowing me to stream Netflix anymore. How can I fix it 😢 #sad

  • SharkEyes Paul Shillito (@SharkEyes) reported from Ely, England

    Hi @BTCare @bt_uk my broadband connection has gone down for the millionth time...that’s just this week...we have spent so much time on the phone to India we now have pen pals and have arranged house swaps...btw I pay a lot of money for this so I expect it to work...all the time!

  • Maggs0002 Maggs (@Maggs0002) reported from Whittlesford, England

    @bt_uk @BTCare this week continuously unable to sign into my BT email on my laptop. Accepts my user and password but doesnt open. Are there problems?

  • alaneharris10 Alan Harris (@alaneharris10) reported from Whittlesford, England

    @BTCare 4th day with no broadband. Please can you try to help. One day I’m told it’s a network problem then just now texted to do some home checks. Have already had 2 engineer visits and a new hub. Does anyone actually know anything? @bt_uk is a really poor service provider

  • jrk47 Jackie RobinsonKiddy (@jrk47) reported from Ely, England

    @BTCare The first two were more complicated with recorded messages that passed from a first to a second then a voice asking how could they help me

  • jrk47 Jackie RobinsonKiddy (@jrk47) reported from Ely, England

    Ok..., three times now I’ve had a dodgy call centre try to tell me there’s a problem with my internet from BT .... anyone else getting this (stop this please @BTCare)

  • stuartdan88 Danny Stuart (@stuartdan88) reported from Wickhambrook, England

    @BTCare Thanks for the reply this doesn’t open a webchat or anything and says I need to call to discuss the complaint is this right ? I have just been on the phone to be told they can’t help and another team has to contact me but I always get the same text message which isn’t any help

  • dave_ghanabrown Dave Brown (@dave_ghanabrown) reported from Dalham, England

    @TheAxAndSmash @btsport Can’t agree with you more. Had a nightmare when we moved house a couple of months back with them massively over charging me, took forever to get through. No one took any ownership, appalling customer service

  • chrisroy89 Chris Roy (@chrisroy89) reported from Dalham, England

    @BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

  • rando__ James (@rando__) reported from Dalham, England

    @BTCare had my fibre modem installed yesterday, hub turned up today and broadband not working, been on the phone an hour and put through to the wrong department every time. Can you assist?!

  • Chris_Medd Chris Medd (@Chris_Medd) reported from Milton, England

    @BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Dalham, England

    @reme22 @btsport @ufc I hate having to watch through an app or online hopefully they will get a Sky channel or I will get an Xbox One otherwise it's a fucking head fuck

  • louiselogic Louise Williams (@louiselogic) reported from Cambridge, England

    @BTCare my fibre broadband was due to start yesterday, but was delayed by (at least) 9 days for an engineer appointment (on a workday) due to unexplained ‘technical issues’. The hub and modem are all fitted. The call advisors have no information available. What’s going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • blepharon #BlameTheTories Rab Nesbitt #Κύριε_ἐλέησον (@blepharon) reported

    @mrandrewdickson @Twitter Lots of people don't have passports. This sort of mass data accumulation by internet giants inevitably gets hacked. (eg: @bt_uk Yahoo! TalkTalk & others) Very very bad idea.

  • sharipobjecky Shari Loves the Constitution (@sharipobjecky) reported

    @MarkLeneve @BTCare The struggle is real. We can’t get dependable WIFI here either- and we pay for the faster service! I work from home and depend on my internet!

  • watts1972 Chris (@watts1972) reported

    @bt_uk and @O2 I have finally managed to get the details of how to leave three. What cN you do to convince me to come to your network. (3 contracts please)

  • TTSScopez Daniel Ryan (@TTSScopez) reported

    @Decwoodhead1 Can’t stream atm because of @bt_uk and their shit internet

  • FTusa284 Francis Tusa (@FTusa284) reported

    @bt_uk, well I log a fault online and book an engineer, yet 24hours later, My BT account claims no fault has been logged, and no engineer booked. Call customer service - helpful, but not helpful. No record of an engineer appointment and first chance Wednesday

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @bt_uk I get we hav a storm but these fibre optic lines are underground so why are my speed down to 12mbs from 60mbs latency 129,. Packet loss, this is ment to be a new line. Bs again ,with bt. What a great service

  • gunn50 tueart (@gunn50) reported

    @btsportfootball @btsport @jjenas8 @petercrouch Every cloud has a silver lining. At least I can cancel my bt subscription 🤔

  • scottishliberal Andrew Page (@scottishliberal) reported

    @TAGilbert @btsport Perhaps, but then football doesn't work like cricket or tennis or the various other sports in which similar systems have been able to work more effectively. We seemed in too much of a rush to use tech, without thinking about HOW we use it.

  • timmyleay timleay (@timmyleay) reported

    @bt_uk why is your website offer one price yet you advisors give use another price your renewals team are shocking. #kernow #problems

  • LesLk52 Les Kaye (@LesLk52) reported

    @bt_uk Postcode IG6 3DR is there a WiFi / broadband issue as internet keeps losing contact with it