BT (British Telecom)

BT (British Telecom) Outage Report in Haverhill, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haverhill, Suffolk, England 01/02/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Saffron Walden, Bury St Edmunds, Newmarket, Haverhill and Cambridge.

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City Problem Type Report Time
United KingdomSaffron Walden Internet
United KingdomBury St Edmunds Phone
United KingdomNewmarket Wi-fi
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Wi-fi
United KingdomHaverhill Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BennnnDaniels Bennnn (@BennnnDaniels) reported

    @bt_uk How do I raise a formal complaint by email? I only see telephone and post.

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    Hey @bt_uk . Can you tell me how I can move away. All other providers say they can't take the line as there is a hold. Your staff are saying it's not their problem. There must be something wrong with the other braodband providers systems. ! Coincidence .

  • CeliaLowe18 Celia Lowe (@CeliaLowe18) reported

    @andysc @OpenreachHelp @bt_uk It’s a broken cable

  • kimaprildorsett Kimberley Heys (@kimaprildorsett) reported

    @bt_uk my broadband is currently off and unable to connect to the internet this had been the case for over 24 hours now when I've looked at the website it says they can't estimate a fix time! It says you guarantee that they'll be no loss of service.. currently no service tho.

  • vulcanliz 🇺🇦✈VulcanLiz✈#BrokenRecord (@vulcanliz) reported

    @bt_uk Thank you, I already messaged to make sure the equipment was returned on time, please help ty

  • AdamGolightly90 Adam (@AdamGolightly90) reported

    @btsport good job I don't pay for your services or I'd be pissed! Sound cuts off, screen jumps and jitters, awful. I'll let it slide for £0.00 per calendar month

  • punntz punntz (@punntz) reported

    @EE Why is your BTSport coverage so poor? I pay for BT through EE, and initially I complained to BT, but apparently it’s your fault? How do I stop the buffering?

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk The other ISP has said there is a hold on the line because of a cancelled order. That is the order I put through BT to upgrade to FTTP on the 13 th march, which I then cancelled. Your system is causing this issue and no one at BT is listening.

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk Pish. Plusnet are having to install a new line. I will then cancel BT..don't bother reply . Waste of ******* time.

  • WardyPne Steve Ward (@WardyPne) reported

    Hello @bt_uk any chance we gonna get an update on when the issues in FY8 area are getting fixed? Been on/off all day & it's genuinely becoming a total joke.