BT (British Telecom)

BT (British Telecom) Outage Report in Haverhill, Suffolk, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Haverhill come from postal codes CB9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haverhill, Suffolk, England 04/02/2025 17:10

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Newmarket, Haverhill, Halstead, Bury St Edmunds and Saffron Walden.

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City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomNewmarket Internet
United KingdomCambridge Phone
United KingdomHaverhill E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • KirstiRobinson Kirsti - MrsFegFiction (@KirstiRobinson) reported

    Wow absolutely horrendous service from @bt_uk no working Internet for over a week, 2 failed engineer visits, multiple calls to a very non technical 'technical' team, no response on twitter and now we have to wait till Friday for another engineer. What are we paying you for?!

  • CorblimeyL CorblimeyL (@CorblimeyL) reported

    @btsport My BT broadband is continually **** and its impossible to contact them. Perhaps they're all watching sports?

  • BelgianKing17 ¹⁷ (@BelgianKing17) reported

    @England @bt_uk @Kalvinphillips Wtf? Ahead of Sterling, Grealish & even Kane?

  • 0Baylo Olly B (@0Baylo) reported

    @bt_uk Again no joy from Openreach today saying there is a systems fault with my order and to call back tomorrow. Ive waited and waited and still cannot go to work due to no Broadband. Apparently I am not the only customer having this issue, so what’s going on?! @WeAreOpenreach

  • louis_n17 Louis_JC (@louis_n17) reported

    @England @bt_uk @Kalvinphillips Why do the trophy’s look so bad

  • a_gallett A_G@llett (@a_gallett) reported

    @England @bt_uk @Kalvinphillips I’m sorry but wtf did or has he done really, Sterling for me all day long, his numbers and stats say it all 🙈

  • UtdNaz naz (@UtdNaz) reported

    @England @bt_uk @Kalvinphillips Wtf is this 😭😭

  • SinnyboyStephen Stephen Sinfield (@SinnyboyStephen) reported

    @England @bt_uk @Kalvinphillips Lesson to all football fans, support your own, Twitter,insta, it doesn’t matter. Just support them.

  • LogicPedagogic PedagogicLogic 🦡 (@LogicPedagogic) reported

    @bt_uk DM sent as requested 25 minutes ago, @bt_uk . I’ve got to go to work now. I assume I’ve got a 14-day cooldown period when I can just cancel the account and go with someone else if this can’t get sorted?