BT (British Telecom)

BT (British Telecom) Outage Report in Haverhill, Suffolk, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haverhill, Suffolk, England 04/23/2025 13:05

April 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Newmarket, Saffron Walden, Halstead and Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomNewmarket TV
United KingdomSaffron Walden Internet
United KingdomCambridge Internet
United KingdomHalstead Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GwendolynMuleya Gwendolyn Muleya (@GwendolynMuleya) reported

    @bt_uk I switched over to BT today and so far I have been on hold for more than 25 minutes and your chat help has been useless.

  • Stitchy_626T Marc (@Stitchy_626T) reported

    @bt_uk No point as you already have “tried” several times over the contract & you keep saying it’s fine or it’s my devices. Despite the daily line drop outs & constant traffic throttling. It will certainly help with my decision when it’s time to switch 😞

  • billchapman_ Bill Chapman (@billchapman_) reported

    @bt_uk Hi there, one of our cystic fibrosis nurses is trying to run virtual clinics but her bband stats are so bad it can’t support video calls. She is a BT customer but has been told there is no room in the box. Anything you can do would really help us as an NHS hospital. Thanks

  • craigan02916222 ReallyUgly007 (@craigan02916222) reported

    @bt_uk Is that covered in the terms of service for the user?

  • LouiseJeune Anne Louise Jeune (@LouiseJeune) reported

    @bt_uk I myself am with Sky. They have been absolutely superb... exemplary customer service and attention. I’m afraid that unless you can sort this today and stop fobbing mum off, the contract will be cancelled and a new one with Sky established.

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @bt_uk Thank you but no help, can’t move date and can’t Book home tech expert, no point in offering Black Friday deals if they can’t be purchased. Extremely disappointed. #blackfriday #pointless

  • Steve_M73 SteveM (@Steve_M73) reported

    Come on @bt_uk you're taking the p*** here. My broadband went off on Wednesday, the date to fix it is now next Wednesday. Is this acceptable? Shouldn't you be providing mobile routers or hurrying things up?

  • RonnieChopra1 Ronnie C (@RonnieChopra1) reported

    @UreshP Pity it’s not on @SkyCricket - would think that with the two high profile teams playing they should be showing it. Perhaps should help #bt British Telecom’s beleaguered share price! #btsport

  • magicmattyy Matt (@magicmattyy) reported

    @bt_uk I am unable to find BT Sport app for Fire Kindle 10 HD? Could you help please? Thanks

  • gringo1804 Gringo (@gringo1804) reported

    @bt_uk I immediately contacted @bt_uk & was told my only options were to either cancel entire order or cancel TV package. Chose to cancel TV package but feel may have made wrong decision. How can I trust @bt_uk to get anything right?