BT (British Telecom)

BT (British Telecom) Outage Report in Halstead, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halstead, Essex, England 01/16/2026 17:15

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halstead, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Braintree and Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomHaverhill Internet
United KingdomColchester Phone
United KingdomBraintree Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halstead, England

Latest outage, problems and issue reports in Halstead and nearby locations:

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk Suddenly after 30 minutes on hold and a chat with a real human, Openreach admit it was a major outage on multiple properties and that we will have it fixed by ......... 26th October. 9 days to fix an exchange only set of cables

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk Still no phone call. Looking at the complaint, you seem to be using completely the wrong phone number. I have updated - please read the comments!

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk Have tried, as per the phone support number , no responses ( we are exceedingly busy ) , this is past funny , its an external fault , neighbours have lost theirs too , we reported cut lines , but nothing was taken up

  • Scotmel Mel McGill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🧡🖤 (@Scotmel) reported

    Sit and wait for this engineer. 2 days @bt_uk you are meant to fix a fault. We live in a city where I can't access your free WiFi!! We have no outside aerial which when @EE sold it to us said not a problem you won't need one! I have a 10 year old who needs to do school work and

  • jiraiya642 jiraiya (@jiraiya642) reported

    @bt_uk Why is there no way to watch PPV in the app? You charge £25 a month and can’t do basic ****

  • wikzgetbusy Wikz (@wikzgetbusy) reported

    @bt_uk @schilvers1981 Title fights will be shown on box office ? Lol way to say “Go **** yourselves” we’re all going to start streaming

  • AndyOsira Andy Osira 🇺🇦 (@AndyOsira) reported

    @BTCare curious as to why, now we are out of the cancellation period for a new connection 🧐🤨🤔, the Internet keeps going down? Total #fail. Avoid BT

  • ThICCINiKKi6 ThICCI NiKKi (@ThICCINiKKi6) reported

    @bt_uk absolutely shocking service, I had 2 experiences with BT, the first one the engineer could not come on the agreed day after waiting for a week or so but the next day where I was at work, and apparently I had to wait another 7 days for your service, resulting in me quiting

  • Rich_T_Hall 🎮🕹Rich Hall🕹🎮 🏴󠁧󠁢󠁥󠁮󠁧󠁿👊🏻🤚🏻✌🏻🦎🖖🏻 (@Rich_T_Hall) reported

    @bt_uk He’s been with BT since March this year an his service has been an absolute joke he’s unable to use anything that requires internet so he paying for multiple service to not be able to use them because of your internet service won’t keep him connected

  • LickMyOcelot Mike Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LickMyOcelot) reported

    @bt_uk Really? I'm paying three times that as a longstanding customer. Care to explain?