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BT (British Telecom)

BT (British Telecom) outages and service status in Halstead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Halstead, including 1 direct report.
  • The most common problems reported in this area mention E-mail.
  • The most recent signal from this area was received Jun 5, 3:49 PM GMT+1.
  • 100% E-mail (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Halstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester.

CityProblem TypeReport Time
Colchester E-mail 10 hours ago

Nearby cities with recent reports

Colchester

1 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halstead, England

Latest outage, problems and issue reports in Halstead and nearby locations:

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from ย @BT_ukย  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐Ÿ˜ฃ

  • merseamillsy
    Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, itโ€™s a known issue at your end.

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • Sandsy79
    ๐Ÿ’๐Ÿฝโ€โ™€๏ธEmma๐Ÿ’๐Ÿฝโ€โ™€๏ธ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they donโ€™t connect me for 3 weeks!!!! Theyโ€™ve still been great ๐Ÿ‘๐Ÿฝ

  • 91LiliRose
    Lili (@91LiliRose) reported from Colchester, England

    @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

  • SeadogSpurs
    โš“Ianโš“ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of ยฃ29.99? Its supposed to come down to ยฃ16

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • SuePownall
    Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • clowee
    Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • BrianDry
    BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isnโ€™t it. Thank god or IT Specialists for internet calling since we donโ€™t get any sort of mobile signal here.

  • rando__
    James (@rando__) reported from Colchester, England

    @bt_uk There isnโ€™t thatโ€™s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • ange_duncan
    Angela Duncan โญ๏ธโญ๏ธ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June ๐Ÿ˜ก๐Ÿ˜ก seriously shocking customer service when I phone to ask what you can do to help me โ€ฆ. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • goatteeboy
    Ian P (@goatteeboy) reported

    @bt_uk Thanks. Itโ€™s working now, would have been nice to see some communication for what seemed to be a widespread outage.

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service ๐Ÿ‘๐Ÿ‘

  • daveRessex
    Dave R (@daveRessex) reported

    @bt_uk I see other people are having problems logging into BT email. The status is "Weโ€™ll be right back. Sorry, but weโ€™re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk No I wonโ€™t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

  • jb0332
    jpb0332 (@jb0332) reported

    BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk I already know thereโ€™s an issue as this was discussed on a community Facebook page. But it wouldโ€™ve been nice to have been told by email or text that there was an issue.

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk ive been without internet since early last night now, can you please help

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting โ€œ something went wrong at our endโ€