BT (British Telecom)

BT (British Telecom) Outage Report in Halstead, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halstead, Essex, England 01/31/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halstead, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Braintree.

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City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomColchester Internet
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomHaverhill Internet
United KingdomColchester Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Halstead, England

Latest outage, problems and issue reports in Halstead and nearby locations:

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SophieGreen18 Sophie Green (@SophieGreen18) reported

    @bt_uk @bt_uk can you please help with a query on my account?

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @bt_uk Can you please help? I was told my first order for fibre had been cancelled and to place a new order. I've done that, but 'MyBT' is only showing the first order; and there's nothing about being refunded the £9.99 I paid for the Smart Hub on the first order.

  • TeacherDistant distant teacher (@TeacherDistant) reported

    @bt_uk quick question- last Thursday I made a request for a manager to call me back re a broadband issue and BTs response- I was told that someone would call back with 72 hours - my question is why hasn’t this happened?

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported from Clyst St. George, England

    @BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported

    @BTCare made a complaint last week about pressure selling trying to blackmail me to renew my BB contract - was advised I’d be contacted within 72 hours but nothing happened - just had an email saying the complaint has been closed - well done BT , shocking attitude and service 😠

  • sidrawoodward sidra (@sidrawoodward) reported

    @bt_uk is your broadband down in Northamptonshire?? wifi has been awful for over 12hrs now

  • lloyd_rimmer lloydrimmer07 (@lloyd_rimmer) reported

    @bt_uk I have an issue where my father in laws house calls my landline and he gets a message telling him we are not accepting calls from his number.

  • GeekNamedMike MiKE (@GeekNamedMike) reported

    @bt_uk Ey Bri, just to let you know, we have spoken to our friend up the road who is having the same issues and they spoke to a BT engineer, the original fix in the cab failed and now they are waiting on a part to try the fix again.

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @bt_uk Can you please help? I was told my first order for fibre had been cancelled and to place a new order. I've done that, but the 'MyBT' is only showing the first order; and there's nothing about being refused the £9.99 I paid for the Smart Hub on the first order.

  • DRees_PA David Rees (@DRees_PA) reported

    @bt_uk Thanks, Clare. I ordered my service last yr for a 03/02 start. The date has moved 5 times and I still don’t have a confirmed date. What’s the typical wait time for existing customers to get connected? Presumably management monitor that as a KPI.