BT (British Telecom)

BT (British Telecom) Outage Report in Halstead, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halstead, Essex, England 12/13/2025 18:05

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halstead, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Haverhill, Braintree, Sudbury and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomHaverhill Internet
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomSudbury Phone
United KingdomColchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halstead, England

Latest outage, problems and issue reports in Halstead and nearby locations:

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MISSYJO31 Melissa Liverpool (@MISSYJO31) reported

    @bt_uk hi, my WIFi has just gone down. The hub is orange. I’ve tried resetting but it still doesn’t work. Could someone help please. I need WIFi, i’m WFH today. Thanks

  • Chrisjameson9 Chris Jameson (@Chrisjameson9) reported

    Been with @bt_uk for years, like many am struggling with bills so looking to save money. 75 minute phone call yesterday to discover it's not a problem cancelling BT Sport but I'll have to pay £239 to leave the contract early. Don't pretend you care about helping.

  • DanSand25573594 Dan Sanders (@DanSand25573594) reported

    @crowbar1888 @bt_uk @OpenreachHelp Bad times dude

  • gimme_shelter20 A storm is threatening 🌸 🩸 (@gimme_shelter20) reported

    @bt_uk what exactly is the issue in TR20? Service out until midnight tomorrow? Seriously?

  • MISSYJO31 Melissa Liverpool (@MISSYJO31) reported

    @bt_uk I have never used the landline and don’t know the number unfortunately

  • antellim David Ellson (@antellim) reported

    @bt_uk Yes I've been through those help pages but nowhere does it help when correct username and passwords fail, I reset the MyBT password and the new password is not accepted.

  • GABcomedy G&B Comedy (@GABcomedy) reported

    @bt_uk You had nearly 2 years to fix it and didn't. Are you suggesting two years and one month is the right time and I am being unreasonable? If that's the case, colour me embarrassed. Imagine missing out on your excellent service by weeks. #btcustomerservice #btbroadband

  • AndersMusic78 Andrew Mcintyre (@AndersMusic78) reported

    @bt_uk I have purple flashing lights, tried all troubleshooting, still no change. Can you please help

  • artist_stanley Dame Artist Stanley 💙 🇺🇦 #Rejoin #50sWomen (@artist_stanley) reported

    @lynmarbo @terryelaineh1 @bt_uk That and having to ring a company after not getting the info on their website to be told repeatedly by recorded message - we have a website , you know you shouldn’t really be ringing us as it’s all on our website. No I just love being put on hold for hours before I get any help

  • Luke80048148 Luke (@Luke80048148) reported

    Hi @bt_uk, would love to know if I can cancel my households contract because your “fix”to my connection causes it to constantly disconnect at least 7-10 times a day, when I am in the middle of important activities