BT (British Telecom)

BT (British Telecom) Outage Report in Eight Ash Green, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eight Ash Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eight Ash Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eight Ash Green, Essex, England 01/12/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Eight Ash Green, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Witham, Braintree, Halstead, Kelvedon, Sudbury and Essex.

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City Problem Type Report Time
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomColchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Eight Ash Green, England

Latest outage, problems and issue reports in Eight Ash Green and nearby locations:

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • BrianDry BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RacingPuma192 Racing Puma (@RacingPuma192) reported

    @bt_uk I've discovered it's going to take another week before an engineer comes out, so that will be nearly a fortnight without service we are paying for thanks to your incompetent openreach engineer.

  • carlschoice Carl🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@carlschoice) reported

    @btsport what’s wrong with your tv app nearly always stops or buffers we’re paying for this and it’s poor service

  • The_Lazzer The Dr Lazzer (@The_Lazzer) reported

    @bt_uk Hi BT my F1 subscription has disappeared from my account and won’t let me see the Chanel. I’ve tried retuning and switching it on/off. Can you help? #sport #f1

  • Kango_V The Jackhammer (@Kango_V) reported

    @virginmedia Just hung up on your "customer service" department. Without a doubt the worst experience I've had. All I wanted to do was rmove the TV and add a landline. 45 bloody minutes later and the person on the other end did not have a clue! Mother in law now moving to @bt_uk

  • PaulHandleigh Paul Handleigh (@PaulHandleigh) reported

    @bt_uk A response would be helpful. Your staff don’t deliver on their promises. How else do you suggest I discuss my issue with BT? Bearing in mind I am the customer, I shouldn’t have to chase

  • alord1605 Alison Lord (@alord1605) reported

    @bt_uk Unfortunately the only customer service updates are from a bot and the estimated service fix day/time has passed. Appalling customer service. Please register this as a complaint as there is nowhere else via your website to actually register one , which goes against regulation.

  • bagpussinspace Nicola Baker (@bagpussinspace) reported

    @bt_uk Hi. I’ve created an online account and need to add my account number however it requires a PIN to be issued and I don’t get any options to select how the PIN is sent. Can someone please advise/help?

  • George45094827 George (@George45094827) reported

    @btsportfootball @bt_uk @BTCare does your wifi service have ******* aids its so slow dude

  • MnRainer MNRainer 💙 (@MnRainer) reported

    @bt_uk Does that include people who cancelled contracts with and yet you failed to cancel it your side and still have the wrong telephone and the email you entered wrong. So you can't actually access it. Glad I've email and got response from one of your directors.

  • moiraedwards58 Moira Edwards (@moiraedwards58) reported

    @bt_uk I raised a complaint. Took part in online chat today. Not resolved. Agent said they would forward to their manager. I asked for confirmation they will do this. They said yes. Tonight i get email they’ve closed my case. So glad my standards of treating people are better than BTs