BT (British Telecom)

BT (British Telecom) Outage Report in Eight Ash Green, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eight Ash Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eight Ash Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eight Ash Green, Essex, England 08/11/2025 01:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eight Ash Green, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomSudbury Internet
United KingdomColchester Wi-fi
United KingdomColchester Phone
United KingdomColchester Internet
United KingdomColchester Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Eight Ash Green, England

Latest outage, problems and issue reports in Eight Ash Green and nearby locations:

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MsDaniM Ms Dani M (@MsDaniM) reported

    @bt_uk Hi, there is a fault with the service. My BT hub keeps randomly shutting off, possible outages in the area?

  • RW3216 Robert Williams (@RW3216) reported

    @btsport Your anti Wrexham commentators are really ******* me off now. Couple of whiny little *******!! Come on Wrexham, stuff it down their throats!!

  • redgod1966 GED DOYLE (@redgod1966) reported

    @btsportfootball @btsport Just watched the most one sided program about the final. It looks like Liverpool should just go home as Madrid are just to good for everyone. Nothing to do with teams thinking the games over and Madrid getting lucky. Klopp never let’s his team behave this way .unbiased a joke

  • Katie_TriPixels Katie Goode (@Katie_TriPixels) reported from Bude, England

    @OpenreachHelp @bt_uk Yep, thought so. Support person from @bt_uk said the transatlantic was yours! Didn't think so. Still need a direct contact with someone from the group about an issue that's popped up about the cable.

  • GaryYou35735926 Gary Young (@GaryYou35735926) reported

    @btsport I’m in hospital so can’t watch it despite being a customer

  • kimaprildorsett Kimberley Heys (@kimaprildorsett) reported

    @bt_uk We've had a new router delivered today unfortunately the problem is still there

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia I’m on the phone now to someone but not getting anywhere. Been told I have to wait 7 mins and keep resetting our router which I have done about 40 times in the past month alone. @bt_uk would you kindly offer us an internet service which is reliable…

  • Japerstea Johnpaul Teanby (@Japerstea) reported

    Poor defending , blatant handball but how good are Wrexham at set pieces. #btsport #gtfc

  • vintagemary1 John (@vintagemary1) reported

    @btsport Just a shame I have to mute the commentary. Darren Fletcher never pauses for breath and any stat he finds particularly interesting is repeated on numerous occasions.

  • JammyDoughnuter ℰmma (@JammyDoughnuter) reported

    @bt_uk hi - our WiFi has been cutting out all day. Please fix this so it works properly.