BT (British Telecom) Outage Report in Eight Ash Green, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Eight Ash Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eight Ash Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Eight Ash Green, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Braintree, Sudbury and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Braintree |
Internet | |
| Sudbury |
Phone | |
| Colchester |
||
| Colchester |
||
| Colchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Eight Ash Green, England
Latest outage, problems and issue reports in Eight Ash Green and nearby locations:
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Still having issues this is day 3 now
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Can I cancel my bt tv package
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Shaun Mills
(@merseamillsy) reported
from
West Mersea, England
@bt_uk Intermittent problems, it’s a known issue at your end.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Sally Kramers
(@SallyKramers) reported
from
East Bergholt, England
Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
Sad but our poor service from @BT_uk & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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Rob McGuckin
(@Robzx6r) reported
from
Capel Saint Mary, England
@btsport charging for the McGregor fight tonight. Time to cancel BT sport!
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Dean East
(@dean_east) reported
from
Sproughton, England
@bt_uk are your servers down again, no email access, waiting for an important email to come through
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Long - Actor/Producer
(@MattLong1980) reported
@GlynisSpencer @bt_uk At those prices perhaps they can afford to fix my non working phoneline which is still broken after 3 weeks due to their systems cockup.
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kelly Harrison
(@kellyHa68537761) reported
@bt_uk BT have been charging us for SPORTS even though we cancelled the whole package, please can you look into this and refund/cancel the invoice as this is incorrect. Thanks
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chris brayne
(@brayney12) reported
@bt_uk I explained all of this to your colleague via text and then voice calls , she very kindly pointed out that there was nothing wrong with the network and essentially I should turn it off then turn it on again . Only spend 1k a year with you so .......
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Septimus McClonk
(@clm2071) reported
@susiesooze @bt_uk I have the same email. It gives no info about what channels are going, no info about what happens if you do nothing. Links to taking out a new 24 month contract or cancelling without a fee....it really is very poor, reads as if you dont value your customers
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Heather Watson
(@he4therw4t5on) reported
@bt_uk Award for WORST service!We have been trying unsuccessfully to get fibre into our new home. BT unable to coordinate this. Cut us off. Made promises they didn't deliver.Charged us for service not provided. We need decent broadband for two IT professionals working from home.
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🇬🇮 Darren Crisp 🇬🇮
(@pastyman72) reported
The Jean-Marc Bosman documentary with @teamginola on @btsport is a must watch. That poor man sacrificed so much for his peers. Financially and mentally. Such a sad story. He deserved a much better outcome.
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Matthew Aston
(@MatthewAston8) reported
@bt_uk @bt_uk Are you able to help me with an order I made with @btshopuk can’t get any response and need an update on an order
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I’m president elect,no I’mPresident elect
(@StewartPinner1) reported
@TalkTalk Well that proves the point I was saying I wish I had chosen you and not @bt_uk as my provider. Ironic you replied to a complaint about @bt_uk and they haven’t bothered. Not that I’m the least surprised they couldn’t careless. I will use you next time for sure.
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Dan Abraham
(@DanAbraham01) reported
@bt_uk your customer service is absolutely appalling. Constantly being transferred between departments, put in queues, no-one intereted in helping solve a simple problem. Apparently your Twitter ‘assists with all things’. I’m not holding my breath....
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My view of my life
(@myviewofmylife) reported
@bt_uk Yes Aled I do. Was promised the issue would be resolved Saturday and it wasn’t. Was then promised it would be resolved yesterday and it wasn’t. I was then promised a call today that didn’t happen, I’m impressed at the sheer level of incompetence!