BT (British Telecom) Outage in Wivenhoe, Essex, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Wivenhoe, England

BT (British Telecom) Outage Chart in Wivenhoe, Essex, England

October 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.08%)
Phone
(15.63%)
Wi-fi
(9.40%)
E-mail
(5.44%)
Total Blackout
(4.30%)
TV
(2.15%)

BT (British Telecom) Outage Map Near Wivenhoe, Essex, England

The most recent outage reports and issues originated from Colchester, Ipswich, Eight Ash Green and Clacton-on-Sea.

Colchester TV
Ipswich Internet
Colchester Phone
Ipswich Internet
Ipswich Internet
Ipswich E-mail

BT (British Telecom) in Wivenhoe, England Comments

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BT (British Telecom) Issues Reports Near Wivenhoe, England

Latest outage, problems and issue reports in Wivenhoe and nearby locations:
  • rando__ James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • swiftbookmakers Bobby (@swiftbookmakers) reported from Clacton-on-Sea, England

    I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

  • mattrbarn матт вагиетт (@mattrbarn) reported from Colchester, England

    BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

  • tristandawson Tristan Dawson (@tristandawson) reported from Wivenhoe, England

    @btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

  • nickareay Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...

  • OseEyelashes Essex Eyes (@OseEyelashes) reported from Kelvedon, England

    @btsport cancelling my service. This is shocking.

  • 91LiliRose Lili (@91LiliRose) reported from Colchester, England

    @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

  • GildersBarry76 Bazzatronic (@GildersBarry76) reported from Thorrington, England

    @mrjakehumphrey @rioferdy5 @btsport Scholes is a terrible pundit compared to most others

  • MLilley10 Michael Lilley10 (@MLilley10) reported from Colchester, England

    @BTCare engineers been,fixed the problem,all sorted.

  • MLilley10 Michael Lilley10 (@MLilley10) reported from Colchester, England

    @BTCare I don't use BT mail on my phone so cannot access that as I can't remember my log in details. I had a text from Ravi on Wed but nothing since then apart from a call saying my phone line was working now. But my phone never stopped working.

  • riverstourward Andrew Ward (@riverstourward) reported from Bures Saint Mary, England

    @ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare Don’t worry, I’m with Sky and they’re just as bad.

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich, England

    I wish @btsportmotogp had a red button to change commentator as @KeithHuewen is so bad and rude!! #newcommentator #ruxe #shit #germanGP come on #btsport listen to all your viewers. !!!

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

  • shanicead95 Shanice Defreitas (@shanicead95) reported from Ipswich, England

    @BTCare But as I have said. I spoke to someone on the live chat before placing the order. I told them that I couldn’t pay the upfront cost then they suggested adding onto my next bill then paying it with the reward card. I never would have signed up if I would have known! How’s that fair

  • shanicead95 Shanice Defreitas (@shanicead95) reported from Ipswich, England

    @BTCare Yes I have applied. I am a new customer and was told rather than pay for he upfront cost straight away I could choose option to pay on next bill but then could pay that off with reward card! Now first bill has come no reward card! Was not told it would take that long!!

  • shanicead95 Shanice Defreitas (@shanicead95) reported from Ipswich, England

    @BTCare I was told that my reward card would help to pay the one off fee for installation on my first bill. My first bill is now £84.99 and reward card still not here and bill is due on 1st July 2018. I can’t pay it if I haven’t got that card which I was told I would have!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • matekaneve mB33|y (@matekaneve) reported

    @bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

  • nineandjohn JT (@nineandjohn) reported

    @bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

  • sarajulia99 sara (@sarajulia99) reported

    @joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

  • swomwebb2408 Michael Webb (@swomwebb2408) reported

    Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

  • C_Singlehurst Claire Singlehurst (@C_Singlehurst) reported

    @bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

  • FrecklesMuir 🍉 (@FrecklesMuir) reported

    @bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

  • HGRavenclaw Keighley (@HGRavenclaw) reported

    So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

  • DonnaWa71706620 Donna Watson (@DonnaWa71706620) reported

    I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

  • sweetenermx 𝙅𝙖𝙨𝙤𝙣 ♡'𝙨 𝙢𝙞𝙣𝙜𝙞 (@sweetenermx) reported

    @bt_uk I called up and it was an area problem but it is fixed now thankyou

  • NonLeagueFooty Andy Ollerenshaw (@NonLeagueFooty) reported

    @bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!