BT (British Telecom) Outage in Clacton-on-Sea, Essex, England

@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

@btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

Dear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...

@BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

@mrjakehumphrey @rioferdy5 @btsport Scholes is a terrible pundit compared to most others

@BTCare Just received the bad news, I’ve got to wait until Monday 1st of October to possibly be connected to the internet -Hopefully if it happens it will be 25 days to transfer my connection from one address in the same area to another. Welcome to @bt_uk @BTCare 21st century technology

@BTCare This is who I have been dealing with - Hello, BT here. Following our conversation my direct contact number is 01173761336. Kind regards, Thomas, BT Customer Connections. Please don't reply to this text - we won't see it. Thanks.

@BTCare engineers been,fixed the problem,all sorted.

@BTCare I don't use BT mail on my phone so cannot access that as I can't remember my log in details. I had a text from Ravi on Wed but nothing since then apart from a call saying my phone line was working now. But my phone never stopped working.

@FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

@bt_uk Line down, AGAIN.

@bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

@iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service

I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

@Doonster3011 @bt_uk Move to Giff gaff mate, no problems there...

@bt_uk 4weeks but apparently you wouldn’t know because I’ve not told you that your service is down and you can’t track when it is 🤔

13 weeks since trying to order phone line from @bt_uk, still no sign of one. @WeAreOpenreach and @McCarthyStone blaming each other. Over 20 elderly residents without a phone line. They have until the close of Friday 18th to provide solid answers. @Ofcom complaint looming.