BT (British Telecom)

BT (British Telecom) Outage Report in East Bergholt, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Bergholt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Bergholt, Suffolk, England 01/21/2026 10:15

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Bergholt, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Bergholt, England

Latest outage, problems and issue reports in East Bergholt and nearby locations:

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • IRDavies90 Ian Ross Davies (@IRDavies90) reported from Ipswich District, England

    @scottyd501 @xboxuk @btsport @bt_uk Yeah just wanted to check my options first, was hoping they’d help a loyal customer out... £46.99 a month at the moment.

  • Kegmanplays Keg Man Plays (@Kegmanplays) reported from Sproughton, England

    @Mark_Elkington @LeeCotton1 @WWEGP @btsport I get that, but there's a decent size roster there & with enough rotation (which I'm sure there will be) that should help stop things being stale. Plus there's a good chance a few more names will be announced too I see it working. Khan is a savvy man & the elite know what's up

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • rando__ James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • rando__ James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tricia_baines Tricia Baines (@tricia_baines) reported

    @bt_uk Hi! Is it normal practice to be mis-sold a product by BT and then for the service not to work for almost a year yet still charge an 83yr old man full price? Trying to sort this out for over a month yet no-one contacts me back. Thanks.

  • Johnsuffol john suffok charter (@Johnsuffol) reported

    @bt_uk i have sent a tweet with the exact locations ,3 emails to customer services about 2 damaged phone boxes and received NO REPLYS WHAT A GREAT SERVICE

  • mikwnsartz the last five minutes (@mikwnsartz) reported

    @bt_uk @homestartuk please sort your tv signal

  • Leo20081982 Leandro Kesler-Kirby (@Leo20081982) reported

    @bt_uk is there a outage with bt. My internet has gone down and my hub has a solid orange light and won’t turn blue. It’s been like it for past 2 hours. Please help

  • Therealizzard David Lilley (@Therealizzard) reported

    New candidate for most incompetent customer service in the uk. Take a bow @bt_uk

  • ptrangjenny Cheri (@ptrangjenny) reported

    @btbusinesscare opened a complain in January, it is still opened as of today. Complaint handler lied about calling back. No-one from the team is willing to help. Maybe I should bring you to court!

  • wayhomeproject Lesley Gibson (@wayhomeproject) reported

    @bt_uk hub flashing pink and no internet. I’ve already rebooted. Is there a problem in pe9 2?

  • Bootybosworth hails (@Bootybosworth) reported

    @bt_uk is it standard practice for your centre mangers to refuse to log a customer complaint?!? He would only log it if it could be closed the same day and when I refused he ended the call??????

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare again only you can confirm this. Don’t say tech support will help. I know the truth about your hardware. Your be wasting my time. Are you going to contribute to my purchase of mesh network that actual delivers on its promise unlike your SH2 and discs?!

  • traceywinterton Tracey Winterton (@traceywinterton) reported

    Credit to @bt_uk within 30 minutes of me tweeting, Claire replied and then called my husband to look into the issue.